Eircom DSL - DNS Lookups Slow

LA3G wrote: »

Why was my thread amended as a post to the end of another thread?

I realise they're about the same issue but mine is a fix and now someone looking quickly for it will have to read through 500 other posts and if they're still awake they may find the solution.

Why exactly, are you proposing a factory reset of a router?

LA3G wrote: »

That's not a factory reset, a factory reset would be carrying out the same operation 5 times.

Any chance I can get an answer?

LA3G wrote: »

This is the second time I'm clarifying for you the reset doesn't just reset the settings to the default, read the previous post slowly.

Okay okay. Ill read it slowly this time. Reading a word, pausing for three seconds and reading the next word, this is what I have;

LA3G wrote: »

I never said the default Eircom settings needed to be changed, only that the modem needed to be reset which would restore the default Eircom settings.

Hrm.. Two lines seem to contradict each other. The first suggests you never said to restore the router to default Eircom settings - but your second line states the opposite - that a reset, which you recommend, WOULD restore default Eircom settings. So, by recommending something that does such, you are effectively doing such.

Eircom are not giving out OpenDNS settings unless someone spoke with a rogue agent.

May have read that part wrong.

Besides OpenDNS is insecure, it redirects google, and it covertly copies your requests so it can target advertising to you. Why on earth would anyone recommend that? Perhaps you thought it was a non profit organistation.

Redirects Google? What do you mean? Thousands of websites do what OpenDNS does in terms of focus advertising, even Google - its how they make money. Why on earth would anyone recommend that? Because most people want working internet and if that means switching from Eircoms DNS to OpenDNS which would allow them browse the internet - people will bloody well do it! Do you honestly **** around with your clients routers by resetting the router and instead of switching them to OpenDNS recommend they "Sit tight, Eircom will have it fixed in a few weeks"?!

OpenDNS is used by thousands of people across the world, is fully secure and much more reliable (CLEARLY in this case alone) then most ISPs which in my experience frequently fault. If there was ANYTHING dodgy against OpenDNS it would NOT be used by thousands of people. Its used due to its reliability and because it doesn't, usually, **** up and cause harm.

It will undo it client side.

Well done! But guess what? The problem is on Eircoms side - not the clients. Therefore, flushing the DNS will not usually have much benefit (circumstance depending). But guess what will? Moving DNS providers! Shock. Horror.

So why does it resolve the issue?

Its a separate issue and obviously the circumstances in that case called for it. Since you seem clueless in what you are saying, god only knows what you were doing. But my advise has worked in pretty much all cases and is recommended by many other people within IT.

I don't care to know, I'm stating my methord which I know to work 100% of the time unless there's an underlying issue and that your method works at the flip of a coin. Okay, it probably works more than 50% but it still leaves it to chance. Tails you lose

More then 50% and I lose? Jesus, you need to brush up on statistics dude. 99% of this topic has given out my advise. Shock horror, the results came back that the fix I recommend (as do many others here) - WORKS. So, how is it in that every case that has arisen here in relation to not being able to get the correct website (DNS Poisoning of Eircoms DNS - and you think OpenDNS isn't safe!) or sluggish performance in getting to websites that our fix works? More then 50% here, clearly, found our advise correct.

You're right, this is me pointing out flaws in your advice.

Your the only one in this topic spouting out nonsense and useless advise which is more hassle and is not the fix. Jesus almighty, clearing your local cache will not fix Eircoms DNS. Resetting back to, pretty much the SAME settings on an Eircom router, will NOT work. Why? Because the problem lie on the Eircom server and NOT!!!!! the local machine. For crying out loud even Eircom have said its THEIR problem. Are they flawed too?

Your advise is incorrect.

Yes, if you want your spam to be targetted at you. Try reading something about OpenDNS on the internet that is not from www.opendns.com.

So we should avoid Google and thousands of Google Advert based website then? You will probably ask why - because both Google and mannnnnnnny others do the EXACT SAME THING! OpenDNS NEEDS CASH and provides ADVERTS (god forbid) to do this.

One more thing - Boards.ie also has targeted "spam" at its userbase. Quick! Tinfoil hat and duck for cover!

No, it will just fix the customer's problems and make their internet work. How about we leave Eircom's problems to Eircom?

Oh for crying out loud. I REALLY hope you are not suggesting that while its a problem with Eircom, resetting a router will fix the problem and give internet access back. It doesn't add up. Its like saying 2+2=5. If Eircom isnt working, then you can be damned sure that the router (unless its from the School of Hogwarts!) isn't going to be able to kick Eircom back into shape and get the internet working!

Ill assume you just leave your customers suffer without internet because you fear the consequences of targeted advertising which they come across on a daily basis anyway. Tinfoil hat ftw!

I'm not suggesting altering the DNS and flushing it, the flush will take care of that.

ARGH!!!! Flushing DNS DOES NOT CHANGE DNS SETTINGS!!!!!!!!!!! Its two COMPLETELY separate areas.

Listen I've done this hundreds of times over the last few days which is probably more than most who have posted on this issue including you and I can assure you leaving out any of the steps I outlined has resulted in a negative result for some customers.

How odd. In every case here and outside of Boards, my settings have worked perfect! How? Because I have an understanding of how the internet works, how DNS works and how your local PC/Router connects to the interweb. I understand that 1) Changing your settings wont fix Eircoms problems, 2) Changing your settings wont give you internet if Eircom is down, 3) The solution is to bypass the area on Eircom causing the problem, 4) Flushing DNS does not create new DNS servers or fix broken DNS servers.

Carry on what you are doing though - decent IT folk will get your future business when your clients get fed up that you wont fix their problem and instead making their life more difficult and clearly has no clue.

I was just trying to help and now I don't know why I bothered. I will leave you guys alone to cry about Eircom, argue amongst yourselves and compare each other's e-penises.

1) Your advise was crap and incorrect,
2) Eircom are at fault - paying customers have every right to get annoyed,
3) As I said, you cant compare with mine. Its far to big for you to even match it.

mattman wrote: »

I changed to open DNS. And set up account etc.

Can they track everything i do on the net? Is it safe? Same as eircom? Thanks.

Matt.

ps: net working fine, now that i switched.

OpenDNS is probably more safe then a lot of Name Servers provided by ISPs as its usually more reliable and they patch security issues quickly. They offer a service which blocks dodgy sites (newer browsers come with this anyway) which is an extra layer of protection. Other features include suggesting the correct URL of a website - so if you type in bords.ie instead of boards.ie OpenDNS will spot the mistake and advise you. Other name servers wont.

In addition to all of the above, its been mentioned that if you enter an incorrect URL or domain that does not exists you will be redirected to a page full of adverts - this is safe, done by a lot of ISPs and other websites. Also, if you type a search request in your browser you may not be redirected to Google or whatever search engine is configured but instead one owned by OpenDNS - again, the idea being to make revenue to run the OpenDNS service. Whats great is, all these "cons" (if you call them that) can be disabled if you have an OpenDNS account. One more thing: An OpenDNS account is not required to switch. You can use their servers without having an account.

As OpenDNS has a much larger cache, you will probably have a faster service but probably wont be noticed much anyway.

So yes. It is reliable and safe to use. It is the solution, as you have discovered, to the recent problems with Eircoms DNS servers. Local fiddling with settings and cache wont fix the bigger problem, so be careful what advise you act on in future.

Good to see they have admitted it anyway.

A lot of those IT authors have poor IT knowledge though.