Bioware/EA applications, offices, work and accommodation

joe123 · 31-10-2011 4:38pm

I sent in my webcam interview where I read the questions and my answers are then recorded two days ago.

How long should I be waiting until I hear back from them, if at all?

Also am I right in thinking there are two more stages after this, a skype interview and then a face to face interview? Or is it a matter of one or the other?

Falalala · 31-10-2011 4:40pm

After the recorded interview it was roughly a week until I heard back about a skype interview. And yeah and it will be a skype interview unless you're a local, they might do a face to face interview then.

xantras.d · 01-11-2011 12:29pm

I am waiting to hear back, I am due to find out something by the end of this week. It would be a dream job being involved with a game co. It’s good to see the time frame with others that were successful is similar to myself, So fingers crossed.:)

malforian · 01-11-2011 2:22pm

Heard back today

I did so well in my interview (and my past work Experience) that they have put me up for a team leader interview

..... well worth the weeks of wait i guess

So chance to get a promotion already , that if i fail at the interview im guessing i must be a sure fire for a CSR role if they thought that

yeah I would say timescale for me was

1 week from CV to survey
1-2 weeks from survey to Automated interview
2 weeks from that to Skype interview
then I waited 3 1/2 weeks from Skype to hearing the news today

bubble187 · 02-11-2011 10:53am

malforian wrote: »

Heard back today

I did so well in my interview (and my past work Experience) that they have put me up for a team leader interview ..... well worth the weeks of wait i guess

So chance to get a promotion already , that if i fail at the interview im guessing i must be a sure fire for a CSR role if they thought that

yeah I would say timescale for me was

1 week from CV to survey
1-2 weeks from survey to Automated interview
2 weeks from that to Skype interview
then I waited 3 1/2 weeks from Skype to hearing the news today

That is great news:)

I guess a big well done is in order:)

A will be seeing you over there maybe even as my team leader lol and best of luck with the interview, give it your all mate.

Holyhole · 02-11-2011 2:13pm

I would so love to work for Bioware!

But i work in Finance and not qualified for the 1 position they have

keeping my eagle eye on there for more finance jobs!

malforian · 02-11-2011 2:14pm

you could always apply for customer service role as one of the sections you can work in is Account and billing , might be a path to a better job

whitelightrider · 02-11-2011 4:41pm

Just got my email this morning for the Online Interview (First One). First time doing an online automated interview so a little nervous about it.

malforian · 02-11-2011 4:48pm

yeah its a little strange but not too bad

whitelightrider · 02-11-2011 4:55pm

malforian wrote: »

yeah its a little strange but not too bad

What are the questions like for the automated interview? Are they job related, or just general?

malforian · 02-11-2011 5:15pm

all general questions about customer service

Elrollo · 02-11-2011 5:49pm

Applied there about two weeks ago, still not even a survey sent out, are they still recruiting?

Burgo · 03-11-2011 10:56am

Anyone apply for the IT positions?

Sent my cv in at the start of October, just over a week later got an email about doing the webcam interview, did that on the 15th. Got a call on the 25th asking to come out for a face to face, which is tomorrow

If I get the job I'll probably be supporting all you customer support people :pac:

whitelightrider · 03-11-2011 4:20pm

Burgo wrote: »

Anyone apply for the IT positions?

Sent my cv in at the start of October, just over a week later got an email about doing the webcam interview, did that on the 15th. Got a call on the 25th asking to come out for a face to face, which is tomorrow

If I get the job I'll probably be supporting all you customer support people :pac:

Hey Burgo, I did. Got an email yesterday about my automated interview so Im going to do that tomorrow.

joe123 · 03-11-2011 4:27pm

Well got a call today telling me they were very impressed with my automated interview and that I have a face to face interview next week.

Bit nervous now! Didnt mind the online recorded interview at all.

Bit worried as I have no experience in a CSR role but I do have a background in IT and I am a gamer so that all might stand to me.

Can anyone tell me, during the face to face interview do they ask many questions regarding gaming to try and find out do you actually have an interest in the games industry or is it all general CSR questions?

How long generally did the face to face interview last?

People who have started, what are the hours like? I heard its ten hour shifts and you could be working any day as its 24/7...

malforian · 03-11-2011 4:43pm

Joe,

its all Customer service related, i didn't get asked much about gaming at all, though I said about it when they asked why I wanted to job.

If your more of a tech guy, they basically have 3 teams 1. In game 2. Bills and account 3. technical support. So they might just say with your experience we will try you in the Tech one

don't worry if not had customer support role before its all common sense stuff really, just how you would act with someone etc.

Good Luck with it

lasted about 45 mins but it flew by

They told me that it is 10 hour shifts but that you work 4 days then 3 days off , so longer but tbf you have 3 days a week off so id rather that ( my current job i work 10 hours a day anyway and only get 2 days off so its a bonus for me

)

SambaSoup · 03-11-2011 5:13pm

I'm in the same boat Joe. Interview in Galway next week. Malforian, just wondering is the face-to-face interview more in-depth than the automated one? any sticky questions etc?..

malforian · 03-11-2011 5:31pm

SambaSoup wrote: »

I'm in the same boat Joe. Interview in Galway next week. Malforian, just wondering is the face-to-face interview more in-depth than the automated one? any sticky questions etc?..

It's for sure more in depth but to be fair it's very along the same lines as the automated I got almost the same questions , none of the questions were really "curveball" it's all comman sense and experience to a certain extent based.

1/2 of it is o over your cv and asked similar to automated

2nd half is like play out a scenario you might meet in the job, and how you would
Handle it

Good luck

MeaCuppa · 07-11-2011 11:42am

The BioWare facility is solely dependent on the success of the SW - Old Republic game - which makes me wonder if the job is secure!

malforian · 07-11-2011 11:59am

MeaCuppa wrote: »

The BioWare facility is solely dependent on the success of the SW - Old Republic game - which makes me wonder if the job is secure!

This is true but tbf it's gonna be a success , not wow levels of success but enough to make a profit easily

MeaCuppa · 07-11-2011 12:44pm

malforian wrote: »

This is true but tbf it's gonna be a success , not wow levels of success but enough to make a profit easily

I suppose. But the fact that they have 'Lucas Films' banner on the game means that George Lucas is not gonna let them go with a sizable chunk of profits.

But being apart of EA helps the business vision I bet. EA has been growing leaps and bounds over the years.

malforian · 07-11-2011 3:39pm

Anyone who has been succesfull from the UK , how are you getting your stuff over to there?

whitelightrider · 07-11-2011 6:52pm

Well did the online interview over the weekend but got the email this morning saying it wouldnt be progressed any further. TBH the wages wouldve been lower than what Im currently on and I dont have Linux experience so that was that.

MeaCuppa · 08-11-2011 11:01am

whitelightrider wrote: »

Well did the online interview over the weekend but got the email this morning saying it wouldnt be progressed any further. TBH the wages wouldve been lower than what Im currently on and I dont have Linux experience so that was that.

You didn't end up losing much. The way i see it, it is another experience in giving interviews

xantras.d · 08-11-2011 12:38pm

Just got great news, I was lucky enough to get the CSR role, Starting end of the month. Worth the wait. Looking forward to the Game Industry.

malforian · 08-11-2011 12:44pm

well done

will see you there !

yeah im just glad to get out of the Retail buisness lol

Holyhole · 08-11-2011 3:21pm

malforian wrote: »

Anyone who has been succesfull from the UK , how are you getting your stuff over to there?

I moved over from London earlier this year, and I used Mccorys. They were amazingly cheep, and very helpful friendly people. I would highly recommend you get a quote and have a chat with Pat if you want to get stuff moved over from the UK.

http://www.mccrorys.co.uk/

malforian · 08-11-2011 4:56pm

yeah i got a quote from the, was like 900 or something so not too bad, and after 4-5 self moves with a rental van i will enjoy the change lol

did they keep your stuff for a day or two while you got your new keys ? I could ask them but then they bug me for a definate date

I start on the 28th and really need a house lol

whitelightrider · 08-11-2011 6:53pm

MeaCuppa wrote: »

You didn't end up losing much. The way i see it, it is another experience in giving interviews

Exactly. Strange doing an online interview and it wasnt exactly the position I was looking for. But hey, as you said it was another experience.

Holyhole · 08-11-2011 11:13pm

malforian wrote: »

yeah i got a quote from the, was like 900 or something so not too bad, and after 4-5 self moves with a rental van i will enjoy the change lol

did they keep your stuff for a day or two while you got your new keys ? I could ask them but then they bug me for a definate date

I start on the 28th and really need a house lol

It took a couple weeks for them to ship the stuff over to me, but that was cool for me really.. i brought over a couple weeks worth of clothes e.t.c. and my PC when i drove over myself. Time flew past pretty quick i gotta say, after getting UPC to come give me Net and TV and that, and get my PPS number (big headache) and get the VRT paid on my car..

malforian · 09-11-2011 10:01am

ahh thats alright then sounds like ill do the same as you then

Falalala · 09-11-2011 1:38pm

Yeah I've been looking for a way to get my computer over but since my last job i've been unemployed a while(skint doesn't cover it :P). So anywhere I can look at thats cheap is good

.

malforian · 09-11-2011 2:09pm

yeah me and my fiancée are not loaded with money so the move is a bit scary till we get the first pay check lol

Falalala · 09-11-2011 2:48pm

I've noticed theres a scheme for cycling to work, is the route easy enough/safe enough. I haven't really seen too many pictures of the way to the office just the maps :P.

el_gaucho · 09-11-2011 7:32pm

whitelightrider wrote: »

Well did the online interview over the weekend but got the email this morning saying it wouldnt be progressed any further. TBH the wages wouldve been lower than what Im currently on and I dont have Linux experience so that was that.

I didn't make it past the online interview either. Very disappointing, I see no reason why I'm not fully capable of doing the job, but I suppose every applicant will say the same.

Edit:Well done to everyone who gets a job by the way.

joe123 · 09-11-2011 11:27pm

Well had my face to face interview today. They were really friendly but I was very nervous and felt I was waffling a bit and nearly forgetting the original question!

Just wondering, is there many here who got to the face to face stage and didn't progress?

Also they told me if I don't hear back within two weeks to ring them. Anyone else get told this? I know they are crazy busy leading up to the launch?

whitelightrider · 10-11-2011 12:27am

el_gaucho wrote: »

I didn't make it past the online interview either. Very disappointing, I see no reason why I'm not fully capable of doing the job, but I suppose every applicant will say the same.

Edit:Well done to everyone who gets a job by the way.

Well I think my issue was that the position seemed very Linux based which is not my field, although I am a Senior Netwok Admin.

MeaCuppa · 10-11-2011 10:43am

joe123 wrote: »

Well had my face to face interview today. They were really friendly but I was very nervous and felt I was waffling a bit and nearly forgetting the original question!

Just wondering, is there many here who got to the face to face stage and didn't progress?

Also they told me if I don't hear back within two weeks to ring them. Anyone else get told this? I know they are crazy busy leading up to the launch?

Had my face2face last Thursday. The girl told me something like "don't fret if you do not hear from us in the next two weeks" or something, but nothing about calling them back. It would be good to know when you hear from them. i will update it here when I do.

malforian · 10-11-2011 12:56pm

my fiancee found out after 2 weeks, I found out after 3 1/2 weeks

MeaCuppa · 10-11-2011 1:55pm

never understood how Hr works - wonder what takes them so long?

malforian · 10-11-2011 2:14pm

Im guessing they interview a bock of people for say 2 weeks, then decide on all of them at once

Dan_Solo · 10-11-2011 5:22pm

JustMary wrote: »

there will be lots of people looking on the inter-webz to find out how to get there by public transport

Pay mustn't be so hot there then, huh?:D

el_gaucho · 10-11-2011 7:46pm

whitelightrider wrote: »

Well I think my issue was that the position seemed very Linux based which is not my field, although I am a Senior Network Admin.

At least you know where you went wrong although maybe it's not much consolation. I don't think I really said anything wrong apart from maybe waffling on the first one. I have good qualifications though not relevant. Maybe over qualified, I only went for the Customer Service Rep, so hardly rocket science. As ever, it's very hard to know.

whitelightrider · 10-11-2011 10:23pm

el_gaucho wrote: »

At least you know where you went wrong although maybe it's not much consolation. I don't think I really said anything wrong apart from maybe waffling on the first one. I have good qualifications though not relevant. Maybe over qualified, I only went for the Customer Service Rep, so hardly rocket science. As ever, it's very hard to know.

Exactly. I went for the NOC administrator job even though Im a Senior Network Admin for 14 years already. Think Im over qualified for the position also but it was a good experience all the same.

SambaSoup · 11-11-2011 11:14am

Had the face-to-face interview as well yesterday. Tough to say how it went but there was definitely a good vibe around the office itself.

joe123 · 11-11-2011 2:33pm

Well good news I got a call last night ( day after the face to face) and was offered the job! Starting the 21st November.

Falalala · 11-11-2011 2:35pm

Same day as me

.

malforian · 11-11-2011 2:37pm

well done

I will see you the week after as im relocating from the UK

antoobrien · 11-11-2011 3:10pm

Falalala wrote: »

I've noticed theres a scheme for cycling to work, is the route easy enough/safe enough. I haven't really seen too many pictures of the way to the office just the maps :P.

Depends on where you're coming. If you're coming from town on the DC side, it's fine. The road is wide enough most of the way from the Monivea Rd up. It's wider than it looks on streetview (but them I'm used to cycling on that road since before it was resurfaced several years ago).

Wouldn't want to have to cross the Tuam Road and cycle up an Cnoc Mor (yes that is what we locals still call it).

Also the #9 bus stops at the entrance to the park.

Falalala · 11-11-2011 4:38pm

Okay thanks for the information

.

I'll be arriving a couple of days before I'm due to start so I'll check it out

.

Bioware/EA applications, offices, work and accommodation

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