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Parcel Motel Thread (post all related questions here)

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    #4562
    AlanS181824
    Banned (with Prison Access) Posts: 5,575 ✭✭✭AlanS181824


    PeterDuggan wrote: »
    Has anyone got a screenshot or maybe an email record please of the original offer of two free stays? Did it state anything about them expiring?

    I never got any email but I remember reading that others got an email saying their free stays would expire unless they used them soon.


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    #4563
    PeterDuggan
    Registered Users Posts: 863 ✭✭✭PeterDuggan


    Fred Swanson wrote: »
    This post has been deleted.
    Thanks Fred. That's my recollection too. You don't have a screenshot, or email to that effect?


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    #4564
    PeterDuggan
    Registered Users Posts: 863 ✭✭✭PeterDuggan


    AlanS181824 wrote: »
    I never got any email but I remember reading that others got an email saying their free stays would expire unless they used them soon.

    Thanks Alan. Yes that's the later email when Parcel Motel withdrew the offer. (Lots of people seem to report that it went to their spam actually because it contained some strange spam links.)

    I'm actually wondering about the emails or webpages when Parcel Motel first offered the free stays.


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    #4565
    AlanS181824
    Banned (with Prison Access) Posts: 5,575 ✭✭✭AlanS181824


    PeterDuggan wrote: »
    Thanks Fred. That's my recollection too. You don't have a screenshot, or email to that effect?

    I had a look through my email and all I could find was an email saying that the free stay offer expired in July or something along those lines, not the actual stays themselves. None of my business but why do you need this anyway?


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    #4566
    PeterDuggan
    Registered Users Posts: 863 ✭✭✭PeterDuggan


    AlanS181824 wrote: »
    I had a look through my email and all I could find was an email saying that the free stay offer expired in July or something along those lines, not the actual stays themselves. None of my business but why do you need this anyway?
    A friend ordered something using a free stay he thought he had but I think Parcel Motel have returned it to the UK or destroyed it or something. Ah I'm sure it'll be sorted out but I was curious if the original offer literature/email/website/whatever actually stated that the free stays would expire. If it did I suppose it's his own fault. If it didn't then PM probably had no right to remove them.


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    #4567
    AlanS181824
    Banned (with Prison Access) Posts: 5,575 ✭✭✭AlanS181824


    PeterDuggan wrote: »
    A friend ordered something using a free stay he thought he had but I think Parcel Motel have returned it to the UK or destroyed it or something. Ah I'm sure it'll be sorted out but I was curious if the original offer literature/email/website/whatever actually stated that the free stays would expire. If it did I suppose it's his own fault. If it didn't then PM probably had no right to remove them.

    Ah I see, I think I have a screenshot of the website saying first 2 stays free but not the actual terms. I'll have a good look in the morning though.


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    #4568
    ABajaninCork
    Closed Accounts Posts: 8,411 ✭✭✭ABajaninCork


    PeterDuggan wrote: »
    Has anyone got a screenshot or maybe an email record please of the original offer of two free stays? Did it state anything about them expiring?

    That offer expired some time ago. You now get a free gift.


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    #4569
    Cheshire Cat
    Registered Users Posts: 2,276 ✭✭✭Cheshire Cat


    PeterDuggan wrote: »
    A friend ordered something using a free stay he thought he had but I think Parcel Motel have returned it to the UK or destroyed it or something. Ah I'm sure it'll be sorted out but I was curious if the original offer literature/email/website/whatever actually stated that the free stays would expire. If it did I suppose it's his own fault. If it didn't then PM probably had no right to remove them.

    They would have sent him an email telling him he had insufficient credit and would have asked him to top up. If he ignored that the package would have been returned to sender. They certainly wouldn't destroy it!


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    #4570
    PeterDuggan
    Registered Users Posts: 863 ✭✭✭PeterDuggan


    Cheshire Cat wrote: »
    They would have sent him an email telling him he had insufficient credit and would have asked him to top up. If he ignored that the package would have been returned to sender. They certainly wouldn't destroy it!
    I think that's what they said though. Don't think he ignored anything.


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    #4571
    IrishStuff09
    Registered Users Posts: 813 ✭✭✭IrishStuff09


    Found this in my screenshots folder.
    3mlCemS.png


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    #4572
    PeterDuggan
    Registered Users Posts: 863 ✭✭✭PeterDuggan


    Thanks @Irishstuff09. Yes that's the later email when Parcel Motel withdrew the free stays.

    I'm actually wondering about the emails/webpages/etc when Parcel Motel first offered them.


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    #4573
    youcancallmeal
    Registered Users Posts: 7,988 ✭✭✭youcancallmeal


    I'm sure this is asked all the time but couldn't see anything on the FAQ on the parcel motel website? How does parcel motel handle customs/tax bills that come after a package has been delivered? Fedex are known to do this. Does parcel motel charge you for a stay and put the bill in a locker for you collect??


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    #4574
    eamonnq
    Registered Users Posts: 4,009 ✭✭✭eamonnq


    youcancallmeal wrote: »
    I'm sure this is asked all the time but couldn't see anything on the FAQ on the parcel motel website? How does parcel motel handle customs/tax bills that come after a package has been delivered? Fedex are known to do this. Does parcel motel charge you for a stay and put the bill in a locker for you collect??

    from their FAQ:

    What happens if there is VAT and/or Duty due on my item?

    Please ensure that any charges payable are paid in advance of delivery. Parcel Motel will not accept responsibility for payment of any VAT or Duty charges due on items delivered. If the postal operator or courier asks for cash on delivery, your item will be refused by us.


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    #4575
    youcancallmeal
    Registered Users Posts: 7,988 ✭✭✭youcancallmeal


    eamonnq wrote: »
    from their FAQ:

    What happens if there is VAT and/or Duty due on my item?

    Please ensure that any charges payable are paid in advance of delivery. Parcel Motel will not accept responsibility for payment of any VAT or Duty charges due on items delivered. If the postal operator or courier asks for cash on delivery, your item will be refused by us.

    No I saw that. What I mean is for packages where they are delivered fine with no charges that need to be paid right away. Fedex do this all the time(At least they used to anyway!?), you think you're grand and then they will send you out customs/tax bill a week or two later.


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    #4576
    Kenny Logins
    Registered Users Posts: 9,061 ✭✭✭Kenny Logins


    youcancallmeal wrote: »
    No I saw that. What I mean is for packages where they are delivered fine with no charges that need to be paid right away. Fedex do this all the time(At least they used to anyway!?), you think you're grand and then they will send you out customs/tax bill a week or two later.

    That could be a problem as Fedex will send the invoice to the delivery address, and you will pay another €3.50 for this.


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    #4577
    Esel
    Registered Users Posts: 22,016 ✭✭✭✭Esel


    youcancallmeal wrote: »
    I'm sure this is asked all the time but couldn't see anything on the FAQ on the parcel motel website? How does parcel motel handle customs/tax bills that come after a package has been delivered? Fedex are known to do this. Does parcel motel charge you for a stay and put the bill in a locker for you collect??
    Short answer: Do not use ParcelMotel if there may/will be excise/duty/VAT due on your purchase.

    The package will be returned to sender, with all the problems for you that this entails.

    Not your ornery onager



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    #4578
    youcancallmeal
    Registered Users Posts: 7,988 ✭✭✭youcancallmeal


    Esel wrote: »
    Short answer: Do not use ParcelMotel if there may/will be excise/duty/VAT due on your purchase.

    The package will be returned to sender, with all the problems for you that this entails.

    Noted for future but I've already ordered something due for delivery shortly. This is why I asked the question in the hope that somebody might have had experience of the same situation.


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    #4579
    [Deleted User]
    Posts: 0 ✭✭✭ [Deleted User]


    Bought something on adverts and the seller is using the facility to send me the goods. They loaded it into a locker on Sunday in Dublin. Looking at the progress I'm guessing I might get it Friday/Saturday.

    Is it always like this? i.e slow as molasses?


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    #4580
    Dutchy
    Registered Users Posts: 484 ✭✭Dutchy


    Trying to get an item delivered from the UK to Ireland via Parcel Motel but the supplier is claiming that their courier service, in this case, UPS do not deliver to Parcel Motel.

    Is this true?


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    #4581
    [Deleted User]
    Posts: 0 ✭✭✭ [Deleted User]


    Nope. Got something with UPS (a cover for a Nook eReader) about two weeks ago and it went to Parcel Motel with no problems.


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    #4582
    Dutchy
    Registered Users Posts: 484 ✭✭Dutchy


    Deleted User wrote: »
    Nope. Got something with UPS (a cover for a Nook eReader) about two weeks ago and it went to Parcel Motel with no problems.

    Cheers, looks like they're trying to get out of it by blaming a third party!


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    #4583
    nava
    Moderators, Business & Finance Moderators Posts: 4,739 Mod ✭✭✭✭nava


    Dutchy wrote: »
    Trying to get an item delivered from the UK to Ireland via Parcel Motel but the supplier is claiming that their courier service, in this case, UPS do not deliver to Parcel Motel.

    Is this true?

    Yes they do deliver, I got a delivery from them in the past, they might think is a PO Box.


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    #4584
    moonboy52
    Registered Users Posts: 2,186 ✭✭✭moonboy52


    Dutchy wrote: »
    Trying to get an item delivered from the UK to Ireland via Parcel Motel but the supplier is claiming that their courier service, in this case, UPS do not deliver to Parcel Motel.

    Is this true?


    You should contact PM and ask them Dutchy. I don't think UPS has ever delivered an item for me, but YODEL has delivered a few items and there was no problem.

    If it is true it sounds like a case of sour grapes to me.


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    #4585
    Dutchy
    Registered Users Posts: 484 ✭✭Dutchy


    Thanks for the feedback, guys

    My question was in relation to this thread (Bargain Alerts). I just don't think they want the Irish getting these glasses... but they're blaming UPS (that's the problem, if not true, in my eyes).

    http://www.boards.ie/vbulletin/showthread.php?p=89085586#post89085586


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    #4586
    Daemos
    Closed Accounts Posts: 7,645 ✭✭✭Daemos


    UPS seem to change their mind every day about whether or not they deliver to PM. Lots of instances in this thread with people saying individual couriers working for them wouldn't deliver to PM

    Although IIRC, the "official" word from UPS when someone asked on Facebook was that they do deliver to PM. I can't find that post now, though


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    #4587
    measurement
    Registered Users Posts: 147 ✭✭measurement


    Dutchy wrote: »
    Trying to get an item delivered from the UK to Ireland via Parcel Motel but the supplier is claiming that their courier service, in this case, UPS do not deliver to Parcel Motel.

    Is this true?

    Make sure they understood your question, (might not have). Of course, they won't put the item in a Parcel Motel bin locally to you, but they should have no problem delivering to the Antrim address (if its a UK purchase) or the Finglas address (if its Irish purchase) of Parcel Motel, with your name and PM number on the first line. Its just another address. From there, Parcel Motel will deliver it to your local pickup place.


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    #4588
    rubadub
    Registered Users Posts: 32,373 ✭✭✭✭rubadub


    measurement wrote: »
    but they should have no problem delivering to the Antrim address (if its a UK purchase)
    The issue is probably to do with signatures & traceability. Scamster orders from company X, UPS deliver to PM get joe bloggs to sign for it, if anybody signs at all, scamster goes back to company X and says they never got it and ask to see the signature.

    Similar to why PO boxes might be excluded.

    Some UPS services might be allowed, some expensive ones might insist on more signatures etc.


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    #4589
    flyguy
    Registered Users Posts: 1,196 ✭✭✭flyguy


    rubadub wrote: »
    The issue is probably to do with signatures & traceability. Scamster orders from company X, UPS deliver to PM get joe bloggs to sign for it, if anybody signs at all, scamster goes back to company X and says they never got it and ask to see the signature.
    I assume it's in pm's t&c's that they're allowed to sign in your name. This would mean company X has no liability if they can prove (with signature from PM employee) that the parcel was delivered to the address you requested. After it gets to PM the couriers liability ends. If "scamster" says they never got their parcel company X can prove they did. If scamster actually doesn't get their parcel after it was signed for PM would be liable. I really don't see how this would be open to -easy- fraud and don't get why a company would be reluctant to ship to PM. Unless they don't use tracking/signed for delivery but in that case you can always claim you didn't get it regardless if it goes to PM or your home address...
    I think they may be reluctant if they don't know how it works or -as previously reported- the courier doesn't want to wait @the depot for someone to sign...


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    #4590
    crazygeryy
    Closed Accounts Posts: 3,065 ✭✭✭crazygeryy


    Parcel motel says 31x48x64 is the large parcel size. Is that length by depth by height?

    Sorry if this has been asked before.


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    #4591
    zagmund
    Registered Users Posts: 2,501 ✭✭✭zagmund


    crazygeryy wrote: »
    Parcel motel says 31x48x64 is the large parcel size. Is that length by depth by height?

    Sorry if this has been asked before.

    Unless you are shipping liquids with no lid, or glass with no packing (neither of which are really going to happen) then the length becomes the height just by putting it on its side. In other words the dimensions aren't fixed other than in terms of length. Start with the longest side that your parcel has - if it's over 64 whatevers then you're out of luck. If it's shorter, then check the next dimension. If it's over 48 then you're out of luck, etc . . .

    z


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