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Sky Unlimited and Sky Talk

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Comments

  • #802
    efc67
    Registered Users Posts: 268 ✭✭efc67


    I started a new thread.....didnt realise this was here....so mods you can delete it if you like .......anyway Got Sky Broadband up and running since last Monday...lost the Broadband on Thursday and have been onto them since......today they said it might be the Hub at fault....(but i am not so sure) they are sending out a new one....anyway does anyway one know they Sky Broadband settings....as i am going to try and use my old eircom router...ie..IP Address .....default gateway....First DNS and secondry DNS..........Cheers


  • #803
    keith_d99
    Registered Users, Registered Users 2 Posts: 1,932 ✭✭✭keith_d99


    On the Speed Drop Issue - it's probably worth adding to a thread that Dcully has started and a few of us have flagged the same issue.

    The more people that report it - the more they might take notice.

    The forum is here: Link and the thread is called
    "Sky throttling speeds at peak hours?"


  • #804
    BArra
    Registered Users, Registered Users 2 Posts: 4,036 ✭✭✭BArra


    I must be lucky, haven't had any issue since I was activated a few weeks ago....touch wood


  • #805
    DublinBeaker
    Registered Users, Registered Users 2 Posts: 255 ✭✭DublinBeaker


    Barra, you going to regret saying that.


  • #806
    BrianHal
    Registered Users Posts: 194 ✭✭BrianHal


    Dcully wrote: »
    Im on the phone the past 50 mins trying to get my dual account issue sorted.
    They are sending out new viewing cards for sky boxes ,then i have to ring to cancel old sky account i have for tv,then ring tech department to pair new cards with my boxes.
    Meanwhile they have added my sky tv package to new account hence why i need to cancel old one when cards arrive, hopefully the accounts issue will be sorted then.

    Still the speed drop at peak hours remains :(

    Added Sky TV to your new account... are you on a 12mth contract for the TV as well now?


  • #807
    muffler
    Registered Users, Registered Users 2 Posts: 46,303 ✭✭✭✭muffler


    BArra wrote: »
    I must be lucky, haven't had any issue since I was activated a few weeks ago....touch wood
    DublinBeaker wrote: »
    Barra, you going to regret saying that.
    In fairness its mostly people who are experiencing problems that are posting here. I just ran a test there and its actually a wee bit slow compared to what it has been over the last 10 days but still a huge improvement on the 6.95Mb/s I was getting with Vodafone. So Im a happy camper also. :)

    2504016378.png


  • #808
    Dcully
    Moderators, Computer Games Moderators Posts: 14,715 Mod ✭✭✭✭Dcully


    BrianHal wrote: »
    Added Sky TV to your new account... are you on a 12mth contract for the TV as well now?


    Yes i believe so but i wont be changing tv provider anytime soon.


  • #809
    Scruff
    Registered Users, Registered Users 2 Posts: 4,222 ✭✭✭Scruff


    quick question. If i sign up to this package (€40 bb unlimited + phone) will i also be automatically re-signed up to 12months of sky tv?
    Unlimited high speed bb for €2 more than i'm currently paying VF for 8mb\40gb is appealing but still toying with the idea of going freesat + saorview for TV. Also it seems that triple play would be €2\month more expensive, odd.


  • #810
    muffler
    Registered Users, Registered Users 2 Posts: 46,303 ✭✭✭✭muffler


    Scruff wrote: »
    quick question. If i sign up to this package (€40 bb unlimited + phone) will i also be automatically re-signed up to 12months of sky tv?
    From what I can see the Sky digital packs are a separate issue completely so you wont have sign up for it. But then again call and ask to absolutely sure or signing up online it will show up in the basket in any event..
    Scruff wrote: »
    Also it seems that triple play would be €2\month more expensive, odd.
    Haven't noticed that. I have all 3 and they just add up to total of the individual packs


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  • #811
    Basq
    Registered Users, Registered Users 2 Posts: 44,028 ✭✭✭✭Basq


    FFS..

    2504330723.png


  • #812
    muffler
    Registered Users, Registered Users 2 Posts: 46,303 ✭✭✭✭muffler


    Basq wrote: »
    FFS..

    2504330723.png
    Wow, thats bad. Have you tried connecting the hub directly to the phone socket - i.e. without the filter?


  • #813
    greendom
    Registered Users, Registered Users 2 Posts: 16,382 ✭✭✭✭greendom


    My trial with Sky finally went live today and initial impressions are good. No issues with the wireless hub as the son's X-Box upstairs is connecting fine and speeds are a good improvement on my Vodafone service. Never went above 6 meg with Vodafone but speedtest.net is currently showing over 10meg :)


  • #814
    Basq
    Registered Users, Registered Users 2 Posts: 44,028 ✭✭✭✭Basq


    muffler wrote: »
    Wow, thats bad. Have you tried connecting the hub directly to the phone socket - i.e. without the filter?
    Connected hub directly to wall without filter..

    2504408121.png

    And re-connected filter..

    2504414546.png

    Maybe the temporary break in connection might be kicked off a reset type process. I'd rather not have to do this more often than every other week.

    Maybe it was a blip but the second concurrent night of issues (although no amount of resetting would fix it last night).

    Was fine (bar a few resets of the router) during my initial 10 day period.. now it appears all has gone to ****!

    Will see how the connection goes throughout the rest of the evening.


  • #815
    Claregirl
    Registered Users, Registered Users 2 Posts: 533 ✭✭✭Claregirl


    Help Please???

    Unable to skype tonight brings back no answer but other person is def online and can't get through to me either. Would it be anything to do with the sky settings??


  • #816
    Nonoperational
    Registered Users, Registered Users 2 Posts: 7,401 ✭✭✭Nonoperational


    DublinBeaker wrote: »
    Barra, you going to regret saying that.

    Not at all. The majority of people that have it are fine. The nature of forums are that there are far more people with issues posting.

    Mine has been exceptional since I got it, and it will stay like that I expect.


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  • #817
    adox
    Registered Users, Registered Users 2 Posts: 19,018 ✭✭✭✭adox


    Mmm.. I seem to be having a slight issue with Netflix. I stream through PS3 and so can get a reading on the stream quality. Now I've never had a problem streaming HD before but now it seems my stream is settling on High SD. It will lurk into HD initially but settles back to High SD and stays there.

    I have the PS3 hard wired and a line test on it shows a DL speed of just under 5Mbps so it should be more than enough for HD.

    My Speedtest.net tests are consistent so not having any speed drops. I'm ordering is it possible that my line is being throttled when streaming? I hope not.


  • #818
    thund3rbird_
    Registered Users, Registered Users 2 Posts: 866 ✭✭✭thund3rbird_


    I'm up & running now with almost a month & this has been fairly consistent anytime I've done it ...

    2504781167.png


  • #819
    AlanS181824
    Banned (with Prison Access) Posts: 5,575 ✭✭✭AlanS181824


    Easy Sky Discount!
    Sky will almost always give you an offer if you threaten to leave.
    Simply call them on their '0818 719 858' number and say
    "These prices are too high, I want to cancel my contract, unless you offer me a better deal"
    Then give some BS about how long you've been with them,
    Then the operator will begin to panic inevitably offering you a better deal.
    Try it, It got me my HD for €7.50 for the last 6 months.
    What do you have to lose?
    Best of luck!
    :)


  • #820
    land lover
    Registered Users Posts: 23 ✭land lover


    I ordered sky talk and broadband on 06/12/12 and have not received anything yet only a load of BS phone calls and emails saying how sorry they were for the delay. Was told on two occasions that the call package was up and running and I made calls on the strength of this and was landed with a nice bill from vodafone.
    I rang recently to check the status and was left on hold for 55mins, Very poor customer service.


  • #821
    frankmul
    Registered Users, Registered Users 2 Posts: 378 ✭✭frankmul


    In relation to SKYs charges for phone calls, is there a minimum charge for calls out of your bundle. I had a quick look at their rates and from what I could make out, their is a connection charge for mobile call of around 6c. am I reading it right.


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  • #822
    Stinicker
    Banned (with Prison Access) Posts: 7,102 ✭✭✭Stinicker


    I got two bills today one from Eircom for €305 despite I not being in contract and another from Sky for €80 for 1.5months when it should have been €55 not €80 so I will be calling them to query that. Eircom are a bunch of thieving scum and I will be reporting them to ComReg over this bill and they will never again see another penny from me over it. I am still throttled each evening from 7pm to 12midnight so unless that changes soon I will cancel Sky's broadband too and do without a telephone service.


  • #823
    Lockster
    Registered Users, Registered Users 2 Posts: 279 ✭✭Lockster


    Our telephone and broadband in Sallins, Co Kildare is down again. That's the second time since switching to sky on 25th January. I can't remember the last time our telephone was down prior to this it was that long ago!


  • #824
    ZETOR_IS_BETTER
    Registered Users, Registered Users 2 Posts: 574 ✭✭✭ZETOR_IS_BETTER


    Got my final good bye fee from eircom today. How did other former eircom customers handle it? Was out of contract with them.

    Im tempted to politely tell them to jog on...


  • #825
    tantipie
    Registered Users, Registered Users 2 Posts: 846 ✭✭✭tantipie


    I'm still getting billed from Eircom and didn't receive my final bill,,has anyone the number for sky as tey said they'd handle Eircom for me and I've have nothing to do.
    Just re-read my Eircom bill,,Your Final Bill;)


  • #826
    elvis jones
    Closed Accounts Posts: 5,197 ✭✭✭elvis jones


    We signed up to Sky today, fingers crossed it won't take too long !


  • #827
    Delboy5
    Registered Users Posts: 886 ✭✭✭Delboy5


    Moved to SKY today also, it was a no brainer, paying the same as i was to Vodafone but SKY offering unlimited downloads and the maxmium speed the line will take...

    I started out with Eircom a few years back, on their upto 3Mb package and was getting approx. 2.5mb, then moved to Vodafone on their upto 8mb pack where i get approx 6.5mb.....hoping the SKY bundle will tripe my speed, 18-19mb, hopefully!!!


  • #828
    YumDeiseMum
    Registered Users Posts: 467 ✭✭YumDeiseMum


    Lockster wrote: »
    Our telephone and broadband in Sallins, Co Kildare is down again. That's the second time since switching to sky on 25th January. I can't remember the last time our telephone was down prior to this it was that long ago!

    Our BB is down all morning too, Waterford area, has been escalated now cos they dont know whats wrong. phone is still working tho?


  • #829
    ccazza
    Registered Users Posts: 272 ✭✭ccazza


    I'm in a really strange situation. Was told we could get 4mb on our line. Signed up, for the first few days was getting 1.5/1.6, then we lost all service for 2 days. Since it came back have only been getting speeds of .5-.8. They sent an eircom engineer out. He checked line speed. Sky hub only able to get .8. Tried an old Neptopia modem. It was capable of achieving nearly 4. Anyway just after plugging old Neptopia router back in. It's still working on Vodafone though my vodafone account is closed and I'm getting readings of an average 3.15. What's going on?!


  • #830
    robk24
    Registered Users, Registered Users 2 Posts: 318 ✭✭robk24


    So has anybody else noticed that Eircom are trying to charge €41 in lieu of not giving one months notice on their final bill?

    They can GFO if they think they'll be getting that!!


  • #831
    BrianHal
    Registered Users Posts: 194 ✭✭BrianHal


    robk24 wrote: »
    So has anybody else noticed that Eircom are trying to charge €41 in lieu of not giving one months notice on their final bill?

    They can GFO if they think they'll be getting that!!

    Does ComReg have a forum on Boards.ie?


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  • #832
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    Finally got my BB speed sorted.
    I was getting anywhere from 1 - 5 mbps on a 12 mbps line.

    After umpteen calls from sky they changed my profile today from 8mb to 10 mb.
    I'm now getting around 10 but was told it will level out over the next few days.

    For those having problems with voicemail. Its 1571 to access it.
    If you cant you need to get your voicemail activated. Mine wasn't:rolleyes:


  • #833
    Cryos
    Registered Users, Registered Users 2 Posts: 816 ✭✭✭Cryos


    ZETOR_IS_BETTER wrote: »
    Got my final good bye fee from eircom today. How did other former eircom customers handle it? Was out of contract with them.

    Im tempted to politely tell them to jog on...

    When i left Eircom for Vodafone i got hit with a large service charge (despite being out of contract) comreg finally sorted that out by getting some heads in eircom to actually talk to me.

    Like most it was a "Jog on and stop mailing me" action.


  • #834
    ZETOR_IS_BETTER
    Registered Users, Registered Users 2 Posts: 574 ✭✭✭ZETOR_IS_BETTER


    Cryos wrote: »

    When i left Eircom for Vodafone i got hit with a large service charge (despite being out of contract) comreg finally sorted that out by getting some heads in eircom to actually talk to me.

    Like most it was a "Jog on and stop mailing me" action.
    Thanks.

    I must fix up my final payment of a few euro.
    Just cannot belive they had the cheek to charge me for switching provider while out of contract.

    What did the head eircom guys do for you?


  • #835
    tcawley29
    Registered Users, Registered Users 2 Posts: 1,829 ✭✭✭tcawley29


    Anyone have the wan login details for the sky broadband. I cba waiting for the sky hub so I want to set up the connection using my old eircom router. Thanks :)


  • #836
    tinkerbell
    Registered Users, Registered Users 2 Posts: 6,423 ✭✭✭tinkerbell


    I still haven't received my final bill from Eircom, with Sky nearly a month now. My speed is still at 10.5mb too, low ping, yay! So happy with it. Also the iPad isn't dropping the connection anymore - followed some tips on the Apple forum and fixed the problem. Very happy Sky person here, with over €40 extra in my pocket every month thanks to switching from those miserable shower, ie eircom!


  • #837
    lipso
    Registered Users Posts: 86 ✭✭lipso


    Hi

    I am considering moving to Sky from Imagine for phone and broadband - The Sky connect anytime with unlimited bb package for €47.50 per month. On the basic package excluding call charges I work out I'd be saving about €20 per month
    I live about 11 miles from Letterkenny

    My 24 year old son has said that the bb speed with Sky is slower than with Imagine and not to move
    Can anyone offer advice on this and how is it possible to find out the speed for sky unless youre already with them?


  • #838
    Harry Deerpark
    Closed Accounts Posts: 331 ✭✭Harry Deerpark


    tinkerbell wrote: »
    I still haven't received my final bill from Eircom, with Sky nearly a month now. My speed is still at 10.5mb too, low ping, yay! So happy with it. Also the iPad isn't dropping the connection anymore - followed some tips on the Apple forum and fixed the problem. Very happy Sky person here, with over €40 extra in my pocket every month thanks to switching from those miserable shower, ie eircom!

    Did your upload speeds improve too?

    Both my download and upload speeds seem to be the same as they were with Eircom.


  • #839
    efc67
    Registered Users Posts: 268 ✭✭efc67


    tcawley29 wrote: »
    Anyone have the wan login details for the sky broadband. I cba waiting for the sky hub so I want to set up the connection using my old eircom router. Thanks :)

    IP Address78.18.18.128Network TypePPPoEIP Subnet Mask255.255.255.255Gateway IP Address193.120.243.69Domain Name Server192.111.39.1, 192.111.39.4


  • #840
    Harry Deerpark
    Closed Accounts Posts: 331 ✭✭Harry Deerpark


    lipso wrote: »
    Hi

    I am considering moving to Sky from Imagine for phone and broadband - The Sky connect anytime with unlimited bb package for €47.50 per month. On the basic package excluding call charges I work out I'd be saving about €20 per month
    I live about 11 miles from Letterkenny

    My 24 year old son has said that the bb speed with Sky is slower than with Imagine and not to move
    Can anyone offer advice on this and how is it possible to find out the speed for sky unless youre already with them?

    Sky will tell you on the phone.


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  • #841
    tinkerbell
    Registered Users, Registered Users 2 Posts: 6,423 ✭✭✭tinkerbell


    Harry Deerpark wrote: »
    Did your upload speeds improve too?

    Both my download and upload speeds seem to be the same as they were with Eircom.

    We were getting 6mb from eircom on an 8mb line. Got 10.5mb straight away fom Sky - they said we could get max 12mb and the minute we connected the sky hub and it has remained at 10.5mb since :D


  • #842
    tcawley29
    Registered Users, Registered Users 2 Posts: 1,829 ✭✭✭tcawley29


    efc67 wrote: »
    IP Address78.18.18.128Network TypePPPoEIP Subnet Mask255.255.255.255Gateway IP Address193.120.243.69Domain Name Server192.111.39.1, 192.111.39.4

    Cheers but what do I replace the vodafone@vodafone.com and password with?


  • #843
    Harry Deerpark
    Closed Accounts Posts: 331 ✭✭Harry Deerpark


    tinkerbell wrote: »
    We were getting 6mb from eircom on an 8mb line. Got 10.5mb straight away fom Sky - they said we could get max 12mb and the minute we connected the sky hub and it has remained at 10.5mb since :D

    What about your upload speeds, did they improve?


  • #844
    SnowDrifts
    Closed Accounts Posts: 2,733 ✭✭✭SnowDrifts


    tcawley29 wrote: »
    Cheers but what do I replace the vodafone@vodafone.com and password with?

    Sky unfortunately don't give out this information and everyone's username and password is different unlike the usual vodafone@vodafone.ie.


  • #845
    Kristopherus
    Registered Users, Registered Users 2 Posts: 11,907 ✭✭✭✭Kristopherus


    tcawley29 wrote: »
    Cheers but what do I replace the vodafone@vodafone.com and password with?

    You'll have to register with My Sky on the Sky website. In that process you will be asked for a username. Don't use your Boards one, or we'll all know it & redirect all the spam we get to you:D, then you will get an email address from Sky which will look like "xxxxxxx@sky.com" You can then arrange where you email goes when you log into your Sky email.

    If you are using Outlook for your email, have a read of this thread on how to route your email through Outlook. http://www.boards.ie/vbulletin/showthread.php?t=2056874558


  • #846
    SnowDrifts
    Closed Accounts Posts: 2,733 ✭✭✭SnowDrifts


    Kristopherus wrote: »
    You'll have to register with My Sky on the Sky website. In that process you will be asked for a username. Don't use your Boards one, or we'll all know it & redirect all the spam we get to you:D, then you will get an email address from Sky which will look like "xxxxxxx@sky.com" You can then arrange where you email goes when you log into your Sky email.

    If you are using Outlook for your email, have a read of this thread on how to route your email through Outlook. http://www.boards.ie/vbulletin/showthread.php?t=2056874558

    Think you misunderstood his question - he is not asking about setting up his sky email, he was looking for the username and password that you would normally use when initially setting up a router to an ISP.


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  • #847
    tcawley29
    Registered Users, Registered Users 2 Posts: 1,829 ✭✭✭tcawley29


    Kristopherus wrote: »
    You'll have to register with My Sky on the Sky website. In that process you will be asked for a username. Don't use your Boards one, or we'll all know it & redirect all the spam we get to you:D, then you will get an email address from Sky which will look like "xxxxxxx@sky.com" You can then arrange where you email goes when you log into your Sky email.

    If you are using Outlook for your email, have a read of this thread on how to route your email through Outlook. http://www.boards.ie/vbulletin/showthread.php?t=2056874558

    Its okay, its my dads sky account anyways :D


  • #848
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    admin
    sky


  • #849
    tcawley29
    Registered Users, Registered Users 2 Posts: 1,829 ✭✭✭tcawley29


    Addisyn Wide Grout wrote: »
    admin
    sky

    Although that will come in handy for when the router arrives its not what I was looking for. It seems that sky dont use login details for wan access the same way vodafone or eircom do. Thanks anyways though


  • #850
    Nonoperational
    Registered Users, Registered Users 2 Posts: 7,401 ✭✭✭Nonoperational


    tcawley29 wrote: »
    Although that will come in handy for when the router arrives its not what I was looking for. It seems that sky dont use login details for wan access the same way vodafone or eircom do. Thanks anyways though

    You can get them alright, I got them in about 5 minutes using this technique.
    http://www.skyuser.co.uk/forum/extracting-sky-router-passwords/51163-how-get-username-password-sky-hub-sr101.html

    Tried them in my Belkin modem/router and it works perfectly.


  • #851
    MJ434
    Registered Users, Registered Users 2 Posts: 334 ✭✭MJ434


    robk24 wrote: »
    So has anybody else noticed that Eircom are trying to charge €41 in lieu of not giving one months notice on their final bill?

    They can GFO if they think they'll be getting that!!

    My bill says that as-well... What are you gonna do?? Should i phone Sky or Eircom??
    :(


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