NEW FIS Claims waiting periods

wmpdd3 · 27-03-2012 6:46pm

Thanks for your help, i'm def going to apply asap.
Oh god if i call that poor lady again!! Ill call her tomorrow and ask if i can post it to her. Its a balls though as HR is in Aisa.
Not sure how long the form will take to come back this time...

Liz23 · 29-03-2012 8:41am

Another week gone by and still nothing! I can't believe it, it' heading into 22 weeks of waiting now. This really is not on! Bills building up, and well as my stress level!

yellbell · 29-03-2012 10:56am

I rang today and was told they are working 17th November and my date is the 18th so should be dealt with next week!!!

Liz23 · 29-03-2012 11:54am

Rang on Monday, was told then they were working on the 17th. I was the 11th. Processing that. But could take another few weeks! Does anybody know what d reason might be??

yabadabado · 29-03-2012 5:01pm

Liz23 wrote: »

Rang on Monday, was told then they were working on the 17th. I was the 11th. Processing that. But could take another few weeks! Does anybody know what d reason might be??

You must have been given wrong information as they are definitely working on claims with a start date of 17/11/11.
Your claim would be counted as a 17 November claim as payments only start from the first Thursday after the application is received in the FIS department.11/11/11 was a Friday so that would be then 17/11/11.

Do you have your acknowledgement letter to double check the date?

Liz23 · 29-03-2012 5:05pm

Do you have your acknowledgement letter to double check the date?[/Quote]

Yes, that's the date. That explains a bit more! Thanks!

yummymummy1979 · 29-03-2012 6:01pm

Im the same. App registered on 16th nov. Anyone know how long it takes from being processed to getting some money?

yabadabado · 29-03-2012 9:06pm

yummymummy1979 wrote: »

Im the same. App registered on 16th nov. Anyone know how long it takes from being processed to getting some money?

2 days for it to go into the bank account.

LegacyUser · 29-03-2012 10:06pm

Hi all just wndering I am a single parent but not claiming loan parents as trying to work thngs out does this mean I will be refused fis and told to apply for loan parents?

yabadabado · 29-03-2012 11:23pm

amybee11 wrote: »

Hi all just wndering I am a single parent but not claiming loan parents as trying to work thngs out does this mean I will be refused fis and told to apply for loan parents?

No,you dont need to be on lone parents to apply for FIS.

yummymummy1979 · 30-03-2012 8:51am

Still no sign of money, hopefully next week :-)

yummymummy1979 · 02-04-2012 2:38pm

Hi All,

Has anyone dated round 16th/17th November got any update on there application yet?

yellbell · 02-04-2012 3:32pm

Payment was is my bank account today. My acknowledgement slip was dated 15 Nov and was told my date was 18 Nov. I hope you don't wait too much longer.

yummymummy1979 · 02-04-2012 3:55pm

thanks yellbell. Glad yours came through, i'm just worried we be turned down and thats why nothing in bank yet. Il ring tomorrow if no word.

yummymummy1979 · 02-04-2012 4:40pm

Rang them again. My app is with the deciding officer and lady said its hard to tell how much longer. is app going to deciding officer usual? Anyone know how long this could take?

yabadabado · 02-04-2012 8:49pm

yummymummy1979 wrote: »

Rang them again. My app is with the deciding officer and lady said its hard to tell how much longer. is app going to deciding officer usual? Anyone know how long this could take?

Every claim goes to a deciding officer,you will know the decision before the end of the week.

yummymummy1979 · 02-04-2012 9:03pm

Thanks for answer, fingers crossed we are entitled to a payment.

wmpdd3 · 02-04-2012 10:14pm

got through to the deciding officer, she wont let me send the details to her directly, have to re-apply.... gutted. atleast i know we are entitled...

nasher 1982 · 03-04-2012 8:54am

Does anyone know do they go by the payment dates or daily dates. When they say what date they r working on. Thanks

yabadabado · 03-04-2012 11:58am

nasher 1982 wrote: »

Does anyone know do they go by the payment dates or daily dates. When they say what date they r working on. Thanks

daily dates for first time applicants.

nasher 1982 · 03-04-2012 12:35pm

Thanks

they r on the 17th the last 7 days now. I'm the 24th. Hopefully it will be soon enough

Liz23 · 04-04-2012 10:08am

Just rang them. All I get is that they are working that date now. Won't be this week. We actually can't take anymore! I'm so upset now.

yabadabado · 04-04-2012 10:20am

They are working on 17/11/11 and its nearly impossible to give an exact date when a persons claim will be processed because every date will have different amounts of claims.It all depends on how many people applied on that date,it could be anything between 300 to nearly 1000.

cheyni · 04-04-2012 3:58pm

We applied for FIS on 24th November and STILL waiting on a decision. My husband rang last week and was told they were on 18th Nov so should hear back soon. Today he rang to be told they were dealing with 18th Nov (?) and will be another 2-3 weeks before we hear anything !! Has anyone applied on or around the same date and recieved theirs already (It was a new claim) ??

midlands1 · 04-04-2012 5:19pm

yabadabado wrote: »

They are working on 17/11/11 and its nearly impossible to give an exact date when a persons claim will be processed because every date will have different amounts of claims.It all depends on how many people applied on that date,it could be anything between 300 to nearly 1000.

Anyone know what date the FIS renewals are on now

yabadabado · 04-04-2012 5:23pm

midlands1 wrote: »

Anyone know what date the FIS renewals are on now

See the other FIS thread,its for the renewals.

Liz23 · 04-04-2012 6:57pm

Mine's the 11 th nov. I've been told for T least 2 weeks that they are working on that date! Lots of applications around then obviously!!

nasher 1982 · 04-04-2012 9:29pm

cheyni wrote: »

We applied for FIS on 24th November and STILL waiting on a decision. My husband rang last week and was told they were on 18th Nov so should hear back soon. Today he rang to be told they were dealing with 18th Nov (?) and will be another 2-3 weeks before we hear anything !! Has anyone applied on or around the same date and recieved theirs already (It was a new claim) ??

I'm the same date as you. Can u let me know if u hear anything . N il do the same

yummymummy1979 · 05-04-2012 8:29am

Im the 16th November, told its with the deciding officer on Monday, but still no word or money so far, will let you all know if I hear anything.

nasher 1982 · 05-04-2012 9:16am

yummymummy1979 wrote: »

Im the 16th November, told its with the deciding officer on Monday, but still no word or money so far, will let you all know if I hear anything.

You poor thing. Its horrible isn't it. Waiting and not knowing. The government need to sort this mess out. Its the same every yr. The people working on applications must be so stressed

yummymummy1979 · 05-04-2012 7:27pm

Thanks Nasher 1982. it is a complete mess, this is supposed to help people, but actually the whole process is so stressful, the wondering and the waiting. At least coming on here you get proper information and can get some idea of what dates there on. Not sure with tomorrow being Good Friday will it be Tuesday before anything could go into my account, have to wait and see and prey

nasher 1982 · 06-04-2012 9:53am

yummymummy1979 wrote: »

Thanks Nasher 1982. it is a complete mess, this is supposed to help people, but actually the whole process is so stressful, the wondering and the waiting. At least coming on here you get proper information and can get some idea of what dates there on. Not sure with tomorrow being Good Friday will it be Tuesday before anything could go into my account, have to wait and see and prey

Doubt it being honest. Payments r usually in the account on a Thursday. I haven't had my Fis in over a yr now. Was refused last yr because my hrs were cut to 17hrs per wk for 3wks the previous yr again.had a communion lst yr to.as a single parent it was hard. This yr my bro is getting married in santorini.can't afford to save for it.bills r paid thank God. But need Fis to see my only bro get married

Liz23 · 10-04-2012 9:12pm

Anybody been in touch with FIS. Are they still processing claims from the 17/11/11?

yabadabado · 10-04-2012 10:09pm

Liz23 wrote: »

Anybody been in touch with FIS. Are they still processing claims from the 17/11/11?

24/11/11

nasher 1982 · 10-04-2012 10:58pm

Liz23 wrote: »

Anybody been in touch with FIS. Are they still processing claims from the 17/11/11?

Did u get ur money yet . Just reading ur post. Ur 11th.if they r on the 24th. Should u not have got it by now

Liz23 · 10-04-2012 11:05pm

Did u get ur money yet . Just reading ur post. Ur 11th.if they r on the 24th. Should u not have got it by now[/Quote]

My confirmation letter was the 11th. I've been told that actually means the 17th, the following Thursday! I sure hope so. Last maternity payment went through last week. I won't get paid from work until the end of the month. So u can imagine how important this is! Payment has to come through this week!

nasher 1982 · 10-04-2012 11:10pm

Liz23 wrote: »

Did u get ur money yet . Just reading ur post. Ur 11th.if they r on the 24th. Should u not have got it by now

My confirmation letter was the 11th. I've been told that actually means the 17th, the following Thursday! I sure hope so. Last maternity payment went through last week. I won't get paid from work until the end of the month. So u can imagine how important this is! Payment has to come through this week![/Quote]
Congrats on the baby

hope yas r both doing well

hopefully this wk for you. Let me know how u get on

Liz23 · 11-04-2012 12:47am

Thanks Nasher! It's been a tough one! The little one is great, can't believe it's time to go back to work! Of course I'll let I know!!!

nasher 1982 · 11-04-2012 11:10am

Rang just now. Was told they r on the 22nd of November

Liz23 · 11-04-2012 11:30am

Hopefully tomorrow!

yummymummy1979 · 11-04-2012 11:36am

I'm praying mine is in tomorrow, I have bills up to my eyeballs.

yabadabado · 11-04-2012 11:40am

nasher 1982 wrote: »

Rang just now. Was told they r on the 22nd of November

That means payments run from 24/11/11.Thats the best date to work off as some dates will have huge differences in the volume of claims but the weekly date(Thursday) will always be fairly similar.

yabadabado · 11-04-2012 11:46am

yummymummy1979 wrote: »

I'm praying mine is in tomorrow, I have bills up to my eyeballs.

First time applications can go into the bank any day of the week,its always 2 working days after the date it was processed and then a Thursday after that.
You should check your bank a/c as it often goes into the a/c before the letter is received.

yummymummy1979 · 11-04-2012 12:22pm

yabadabado wrote: »

That means payments run from 24/11/11.Thats the best date to work off as some dates will have huge differences in the volume of claims but the weekly date(Thursday) will always be fairly similar.

Just checked, nothing there. Was told last Monday 2nd April that app was with deciding officer, but nothing since.:(

Liz23 · 11-04-2012 3:08pm

yummymummy1979 wrote: »

[

Just checked, nothing there. Was told last Monday 2nd April that app was with deciding officer, but nothing since.:(

I personally don't understand what takes so long! Surely u r either entitled to it or not.

Guzz · 11-04-2012 3:53pm

yabadabado wrote: »

That means payments run from 24/11/11.Thats the best date to work off as some dates will have huge differences in the volume of claims but the weekly date(Thursday) will always be fairly similar.

yabadabado, if my date is the 2nd of dec, does that mean as this is a friday, il have to wait till the following thurs 8th of dec, for my claim to be looked at??

yabadabado · 11-04-2012 4:17pm

Liz23 wrote: »

I personally don't understand what takes so long! Surely u r either entitled to it or not.

If claims were straightforward that would be the case but they're not.Also there is a huge backlog of claims.

Guzz wrote: »

yabadabado, if my date is the 2nd of dec, does that mean as this is a friday, il have to wait till the following thurs 8th of dec, for my claim to be looked at??

No,it will be looked at when they reach the claims registered on the 2/12/11 but your first payment date is from 8/12/11.

Liz23 · 11-04-2012 4:25pm

I get all that,but, from my point of view I left wondering what will we do for the week, if nothing comes through tomorrow. I don't want to ring them again to fine out!

yabadabado · 11-04-2012 5:32pm

Liz23 wrote: »

I get all that,but, from my point of view I left wondering what will we do for the week, if nothing comes through tomorrow. I don't want to ring them again to fine out!

Look at it like this.if there are 400 claims for the 24/11/11 and they are all crap with nothing straightforward,it is gonna take much longer to process a date compared to a date where there are fewer claims.
Its nearly impossible to give someone a exact date as to when their claim will be processed because no one knows what claims will be like until each one is gone through individually.every claim is different and there are no set figures as to the amount each applicant receives,only income limits.

Liz23 · 12-04-2012 10:22am

Checked bank, nothing there, so rang FIS. Told my application has been approved, however with supervised as the amount involved is quite large. That's all great and everything, but what do we do for this week!

NEW FIS Claims waiting periods

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