UPC Cisco EPC3925: Enabling True Bridge Mode - A Simple How-to Guide

DECEiFER · 26-04-2013 9:35pm

gavmcg92 wrote: »

Was checking out the horizon.tv service that UPC are offering. Getting a message telling me that I need to be connected to my UPC broadband service. Do you think this is due to the fact that I'm now going through my own router using the bridge feature?

Definitely not. I have given it a whirl myself and it's working fine. You do need to be on UPC Broadband and have a TV subscription.

Sometimes UPC IP assignments can be problematic. For example, a friend of mine moved into an apartment recently and signed up with UPC. His UPC IP assigment was uncharacteristic of the area (80.x.x.x instead of 89.x.x.x) and geo-located in Norway (Chello, taken over by Liberty Global like Chorus/NTL, had or has operations in Norway). I told him to bridge his EPC3925 to get a new assignment and to keep it that way until his lease expired, and UPC sorted it out with him over PM to expedite the process, as he really needs to use the EPC3925 in Router mode since he doesn't have a discrete cable router of his own.

Try spoofing/cloning your router's MAC address (if the feature is available) to get a new IP from UPC. Since you're okay to use Bridge mode permanently, because you have a cable router, getting a proper assignment might be simpler for you.

MHP · 27-04-2013 4:35pm

Had an EPC3925 delivered today. I have it in Bridge mode and connected to an Airport Express. I notice that the EPC3925 Wireless Link LED is on although wireless is disabled. Shouldn't it be off?

Michael

DECEiFER · 27-04-2013 6:39pm

MHP wrote: »

Had an EPC3925 delivered today. I have it in Bridge mode and connected to an Airport Express. I notice that the EPC3925 Wireless Link LED is on although wireless is disabled. Shouldn't it be off?

Michael

Mine looks like this:

LAN @-
|
| Wireless
|
Setup O-

@ = LED on
O = LED off

EDIT: My crappy ASCII art won't show up properly. Hopefully you get the point. The top LED for the LAN is on but the bottom one for Setup is off. Just double check what you've actually disabled in your EPC and see if it changes. Also, try a reboot/power cycle if you haven't already.

MHP · 27-04-2013 7:30pm

The status page says
Wireless: Mode: disable
DOCSIS WAN: Wireless Network: Disable

The LEDS are
Wireless link: on
Wireless setup: off

I have rebooted the modem but there's no change. It's functioning as it should, giving a steady 50Mbps connection and communicating faultlessly with the router, but yet the wireless link LED glows. Not important, just a niggle.

DECEiFER · 27-04-2013 7:32pm

MHP wrote: »

The status page says
Wireless: Mode: disable
DOCSIS WAN: Wireless Network: Disable

The LEDS are
Wireless link: on
Wireless setup: off

I have rebooted the modem but there's no change. It's functioning as it should, giving a steady 50Mbps connection and communicating faultlessly with the router, but yet the wireless link LED glows. Not important, just a niggle.

I wonder if the EPC3925 has gone through a hardware revision? That's different to my one, in terms of the LEDs, at least. But it certainly looks like you have it off and the Wireless setup LED is off so it seems like that could be what's supposed to happen, though I cannot confirm that for you. Maybe someone else can chime in.

DECEiFER · 27-04-2013 7:45pm

This is a valuable tip for everyone that still relies on the EPC3925 as a WiFi router:

MHP · 27-04-2013 7:46pm

This is what mine looks like

DECEiFER · 27-04-2013 7:50pm

MHP wrote: »

This is what mine looks like

Hahaha, I'm such an idiot. Or blind. Or both! Mine's the same, I read the LED as "LAN" but it is actually "Link." And mine is on also. No idea why because the WPS and WiFi is disabled like yours is. You're not picking up any broadcast from it on any of your devices, I assume? If not then I wouldn't worry.

MHP · 27-04-2013 7:58pm

No, nothing being broadcast.

Interesting web site of yours, by the way.

DECEiFER · 27-04-2013 8:44pm

MHP wrote: »

Interesting web site of yours, by the way.

You're grand then. Everything else working out okay with it and your cable router?

MHP wrote: »

Interesting web site of yours, by the way.

Which website this that?

EDIT: I see which one I put on my Boards profile now. Ha, yeah, that's an oldie I made when I started learning ActionScript 3.0 in college. It was a Christmas assignment during 2009/2010 and haven't touched it since then. I wouldn't want to anyway, it'd be a nightmare to make changes to, terrible code structure.

MHP · 28-04-2013 8:51am

All is well... so far.

frisket · 28-04-2013 12:42pm

This sounds like exactly what I need, but I'm unclear about the comments about setting "my own cable router to bridge with" the Cisco one after the change. The only cable router I have is the Cisco, and in any case, even if I had a second one, how can both of them be plugged into the cable at the same time?

All I want to do is add two more APs to my network to reach parts of the house that other beers do not reach. I want them bridged because I want them on the same network.

DECEiFER · 28-04-2013 6:48pm

frisket wrote: »

This sounds like exactly what I need, but I'm unclear about the comments about setting "my own cable router to bridge with" the Cisco one after the change. The only cable router I have is the Cisco, and in any case, even if I had a second one, how can both of them be plugged into the cable at the same time?

All I want to do is add two more APs to my network to reach parts of the house that other beers do not reach. I want them bridged because I want them on the same network.

If you haven't got a separate router, then what's offered in this thread definitely isn't for you.

You have a EPC3925 router? Then that's a device that has a built-in modem, also. Having a discrete cable router is much different. You use that as, shall we say, an extension to the EPC3925. The modem is what connects you to the Internet and the router is what distributes the connection via the LAN and WiFi to all your devices. The EPC's Router functions (remember, LAN and WiFi) are a bit crap so this is why some of us choose to add a discrete cable router into the fold. But first, we must set the EPC into Bridge mode.

Think of it this way. The EPC3925 has a router and a modem in the one device. Putting the EPC into Bridge mode turns the router part off, therefore the device is acting as a modem only. You need a router but you've turned the EPC's one off, so you use a better-capable discrete cable router and plug it into one of the Ethernet ports on the EPC using a regular network cable. The UPC coaxial cable still only goes through the EPC (modem) but you've now got a better router for all your computers, phones, tablets, consoles, etc., to connect to that gets the Internet feed off the EPC's modem.

Hope that helps you see the sense of it?

If you're happy with the EPC, you'd save time and money by leaving things alone, but something did bring you here and you did say this is exact what you need. So what's happening and how can we help set you in the right direction?

frisket · 28-04-2013 8:28pm

DECEiFER wrote: »

If you haven't got a separate router, then what's offered in this thread definitely isn't for you. You have a EPC3925 router?

Yes. My misunderstanding: I didn't realise you were referring to people who already had separate routers. I have plenty of those...

DECEiFER wrote: »

Then that's a device that has a built-in modem, also. Having a discrete cable router is much different. You use that as, shall we say, an extension to the EPC3925. The modem is what connects you to the Internet and the router is what distributes the connection via the LAN and WiFi to all your devices. The EPC's Router functions (remember, LAN and WiFi) are a bit crap so this is why some of us choose to add a discrete cable router into the fold. But first, we must set the EPC into Bridge mode.

Yes indeed. I used to have the standatd-UPC-issue separate router and modem until UPC "upgraded" me last year. I have my previous Netgear router still, so I can use that.

DECEiFER wrote: »

Think of it this way. The EPC3925 has a router and a modem in the one device. Putting the EPC into Bridge mode turns the router part off, therefore the device is acting as a modem only.

Yes, that's what I need.

DECEiFER wrote: »

If you're happy with the EPC, you'd save time and money by leaving things alone, but something did bring you here and you did say this is exact what you need. So what's happening and how can we help set you in the right direction?

Yes, thanks, that solves that problem. I have all I need now. And thanks for the excellent advice.

DECEiFER · 28-04-2013 8:42pm

frisket wrote: »

Yes. My misunderstanding: I didn't realise you were referring to people who already had separate routers. I have plenty of those...

Yes indeed. I used to have the standatd-UPC-issue separate router and modem until UPC "upgraded" me last year. I have my previous Netgear router still, so I can use that.

Yes, that's what I need.

Yes, thanks, that solves that problem. I have all I need now. And thanks for the excellent advice.

No problem but just remember that if you use an old router, make sure it's capable of Wireless-N and has a good signal as anything less will be a major detriment to the performance you'll get, depending on what broadband package you have with UPC. If you have the WGR614, it's not going to be much good for broadband speeds above 20-30Mbps, as it only supports up to Wireless-G. If you're not using WiFi, I'm sure it'll better the EPC3925 in every other aspect, as the EPC does not play nice with a lot of network traffic at once between multiple devices and games consoles. But the EPC is more up-to-date, shall we say, with the newer wireless standards, even if its range is absolutely crap.

Also, most ADSL routers won't cut it, as they are like the EPC with a built-in ADSL modem. So if your plentiful supply of routers consist mostly of routers from various ISPs reselling Eircom's DSL services, you might not be in luck with those ones either. I've only seen some models that can work discretely. The type of router you need is often referred to as a cable router, like the old WGR614. It has no modem and is intended to be connected to a separate modem via network cable, where it be DSL, DOCSIS Cable, Wireless, etc.

So you might need to fork out 50-100 to get a half-decent cable router that can better the EPC's WiFi performance and range.

gasman77 · 28-04-2013 11:54pm

This thread has been invaluable to me especially re the set up info from Deceipher. My Cisco is in bridge mode and I use a TP-Link 1gb router with great success.
Just one recurring problem that baffles me.
Occasionally, I think when the tplink reboots for some reason, the cisco will re-enable its wireless. hence since others on my wireless lan that previously used the cisco router(the wpa etc is remembered by their system) get automatically connected to the cisco and this causes a big screw up.
What I have done other than yet again disabling the cisco wireless is to change the wpa settings on the cisco so that others cannot auto connect.
OK that solved the problem but my question is.... how come the cisco re-enables the wireless if for some reason the tplink goes down?

ED E · 29-04-2013 10:34am

Have you been calling UPC at all? They can remotely reset the 3925, that'd cause the Wifi to come back online.

miticus · 09-05-2013 8:30pm

My EPC was recently updated with a new firmware: epc3925-ESIP-12-v302r125572-130412c_upc
Since then I can't switch it into bridge mode using HTML editing method. After pressing "Save Settings" button, a black page with "403 FORBIDDEN" text appears , and settings are not changed.
Any idea?
Thank's!

DECEiFER · 09-05-2013 8:45pm

miticus wrote: »

My EPC was recently updated with a new firmware: epc3925-ESIP-12-v302r125572-130412c_upc
Since then I can't switch it into bridge mode using HTML editing method. After pressing "Save Settings" button, a black page with "403 FORBIDDEN" text appears , and settings are not changed.
Any idea?
Thank's!

Oh dear.

My modem is still on the firmware that was built on July 27th, 2012. I think UPC are going to piss a lot of people off if they're making updates and removing the functionality outright. It's only a matter of time before the updated firmware is rolled out to us all and there isn't a thing that anyone can do to prevent it.

Does the new firmware even have the "Working Mode" section on the "Administration > Management" page? It could be firmware related but it could also be hidden by intervention from UPC in the DOCSIS configuration file that it downloads upon connecting to their network. However, as of a month after this thread was created, UPC let us have our "Working Mode" box without the need for the HTML injection. I can see the option in my modem's web configuration right now. While not everyone was able to see it, I am certain that a lot of people (maybe most) can. Those that still couldn't see it just applied the injection method and it worked for them. I really do hope it doesn't come to an end with this new update. It does nothing to hurt UPC by letting us use our own routers, and I'll certainly be picking up the phone to have it out with them (not that it'll do any good) if what you're experiencing is what we're all in for very soon.

However, there is one thing you can try. I'm not incredibly confident about it but it's what I'd do in your shoes just to at least rule it out.

1. Disconnect the coaxial cable from the modem;
2. Do a factory pin reset;
3. Boot the modem up with just the LAN cable plugged in (not necessary if you're using WiFi, so long as you can connect to it);
4. See if the "Working Mode" options appear on the "Administration > Management" page now;
5. If not, try the HTML injection method;
6. Select "Bridged Only" and then hit "Save Settings."

The idea of keeping the coaxial cable out and subsequently doing a factory reset is so that when the modem boots up with everything defaulted, it won't connect to UPC's network and get the DOCSIS configuration file, with all the options restricted that UPC doesn't want you to have. So please give it a shot and let us know how you get on.

EDIT: The one thing that does strike me as weird, though, is that you're getting a 403 error. If they simply removed it, it shouldn't do anything. Basically, I can HTTP POST any amount of data I want in a HTML Form. The server script behind it either handles it or it doesn't. A 403 is not the type of error one should be getting because of this.

Take this forum, for example. If I use my browser's tools to slot in a few extra HTML Form items with different values, it's no going to affect the end result. The vBulletin script called upon once hitting "Submit Reply" will not have any code to handle the values I throw in there so they will just get released from memory once the script has completed its actions. There would certainly be no 403 error.

So I wonder if it's a bug or incorrect access permissions on the script file or directory...

miticus · 09-05-2013 9:07pm

Thank you for quick reply, and sorry for my poor english.
10 minute ago my modem was switched to bridge-mode by UPC guys...

)).... Fortunately, this time they left username/password set by me, and now I'm able to switch off wireless interface.
The "403 FORBIDDEN" error appeared only when I've tried the HTML injecting method, and only after firmware upgrade.
I've used Opera browser on a virtual machine, same that worked fine before firmware upgrade.
Thank you.

DECEiFER · 09-05-2013 9:09pm

miticus wrote: »

Thank you for quick reply, and sorry for my poor english.
10 minute ago my modem was switched to bridge-mode by UPC guys... )).... Fortunately, this time they left username/password set by me, and now I'm able to switch off wireless interface.
The "403 FORBIDDEN" error appeared only when I've tried the HTML injecting method, and only after firmware upgrade.
I've used Opera browser on a virtual machine, same that worked fine before firmware upgrade.
Thank you.

Not at all, you were understood perfectly. I just drew many conclusions based on the facts you mentioned.

So you say UPC changed it to Bridge mode? How did that happen exactly and is the "Working Mode" area on the "Administration > Management" page right now for you?

miticus · 09-05-2013 9:18pm

DECEiFER wrote: »

Not at all, you were understood perfectly. I just drew many conclusions based on the facts you mentioned.

So you say UPC changed it to Bridge mode? How did that happen exactly and is the "Working Mode" area on the "Administration > Management" page right now for you?

The "Administration > Management" page is empty now. The "Working Mode" is not visible. I will try to upload a screeshot here, if it is possible....
I also saved in notepad the Administration page before HTML injection, if this can be helpful.

DECEiFER · 09-05-2013 9:19pm

miticus wrote: »

The "Administration > Management" page is empty now. The "Working Mode" is not visible. I will try to upload a screeshot here, if it is possible....
I also saved in notepad the Administration page before HTML injection, if this can be helpful.

Yeah, those would be great. You can attach the screen shot and text file to your post and we can all then take a look. Thanks for this!

EDIT: Did you call UPC and ask them to switch you to Bridge mode? If so, did they know what you were asking at first or did you have to wait for them to figure it out? Also, are you referring to UPC Ireland or are you in another country?

miticus · 09-05-2013 9:35pm

I attached the files.

miticus · 09-05-2013 9:40pm

DECEiFER wrote: »

Yeah, those would be great. You can attach the screen shot and text file to your post and we can all then take a look. Thanks for this!

EDIT: Did you call UPC and ask them to switch you to Bridge mode? If so, did they know what you were asking at first or did you have to wait for them to figure it out? Also, are you referring to UPC Ireland or are you in another country?

Yes, I called them few hours ago, but they said will do it tomorow. (i guess they are monitoring this forum...

))) They know I use the modem only in bridge mode, because I have a public subnet routed behind their modem. I have my own router witch is configured this way.
I am in Romania.

DECEiFER · 09-05-2013 9:47pm

miticus wrote: »

Yes, I called them few hours ago, but they said will do it tomorow. (i guess they are monitoring this forum... ))) They know I use the modem only in bridge mode, because I have a public subnet routed behind their modem. I have my own router witch is configured this way.
I am in Romania.

Ah, I see. UPC Romania might have a different view on Bridge mode than UPC Ireland.

It's still odd about that 403 error you were getting, it still doesn't make sense to me.

We'd only hope UPC all over Europe are monitoring the forum! But if not, at least you were led here all the way from Romania.

Just wondering, do you remember the firmware file name before the update, or at least the last build date? It'd be interesting to see if you guys had a different version to us all along.

Mine is currently: epc3925-ESIP-12-v302r125561-120727c_upc.bin
(Build Time: Jul 27 21:06:28 2012)

miticus · 09-05-2013 9:54pm

DECEiFER wrote: »

Ah, I see. UPC Romania might have a different view on Bridge mode than UPC Ireland.

It's still odd about that 403 error you were getting, it still doesn't make sense to me.

We'd only hope UPC all over Europe are monitoring the forum! But if not, at least you were led here all the way from Romania.

Just wondering, do you remember the firmware file name before the update, or at least the last build date? It'd be interesting to see if you guys had a different version to us all along.

Mine is currently: epc3925-ESIP-12-v302r125561-120727c_upc.bin
(Build Time: Jul 27 21:06:28 2012)

I'm not sure if this was before the current, but in december 2012, I had to reset the modem, and I saved some information in a text file. This is what was then:

Bootloader Revision: 2.3.0_R1
Current Software Revision: EPC3925-ESIP-12-v302r125532-110616c_upc
Firmware Name: epc3925-ESIP-12-v302r125532-110616c_upc.bin
Firmware Build Time: Jun 16 10:15:56 2011

On that version, I was able to switch in bridge-mode using HTML injection using Opera.

DECEiFER · 09-05-2013 10:00pm

miticus wrote: »

I'm not sure if this was before the current, but in december 2012, I had to reset the modem, and I saved some information in a text file. This is what was then:

Bootloader Revision: 2.3.0_R1
Current Software Revision: EPC3925-ESIP-12-v302r125532-110616c_upc
Firmware Name: epc3925-ESIP-12-v302r125532-110616c_upc.bin
Firmware Build Time: Jun 16 10:15:56 2011

Interesting...

It seems you were on a different version. I only remember getting a firmware update in October 2012 to the version built in July. Before then, it was a firmware built on August 30th, 2011. So by the looks of things, the different UPC regions around Europe release different firmware builds for their respective customers.

Thanks for the heads-up and sticking around to answer my questions. It's great that UPC Romania were able to help you by setting your EPC3925 into Bridge mode on their end. Best of luck and post back anytime if you need help.

carth2 · 13-05-2013 1:35pm

miticus wrote: »

My EPC was recently updated with a new firmware: epc3925-ESIP-12-v302r125572-130412c_upc
Since then I can't switch it into bridge mode using HTML editing method. After pressing "Save Settings" button, a black page with "403 FORBIDDEN" text appears , and settings are not changed.
Any idea?
Thank's!

i have the same problem,used to work but not anymore,gives the "403 forbidden" error.I live in Romania also but calling upc dudes to fix it its not an option for me.Any workaround for this?

miticus · 13-05-2013 5:43pm

carth2 wrote: »

i have the same problem,used to work but not anymore,gives the "403 forbidden" error.I live in Romania also but calling upc dudes to fix it its not an option for me.Any workaround for this?

Hi. Have you tried the method described by DECEiFER a few posts up? To reset and power-up the modem without coax cable plugged-in?
Here is a copy/paste from DECEiFER's post:

1. Disconnect the coaxial cable from the modem;
2. Do a factory pin reset;
3. Boot the modem up with just the LAN cable plugged in (not necessary if you're using WiFi, so long as you can connect to it);
4. See if the "Working Mode" options appear on the "Administration > Management" page now;
5. If not, try the HTML injection method;
6. Select "Bridged Only" and then hit "Save Settings."

The idea of keeping the coaxial cable out and subsequently doing a factory reset is so that when the modem boots up with everything defaulted, it won't connect to UPC's network and get the DOCSIS configuration file, with all the options restricted that UPC doesn't want you to have. So please give it a shot and let us know how you get on.

DECEiFER · 13-05-2013 6:56pm

I'm afraid that's the only idea I have at the moment (quoted in the above post by Miticus). Miticus was able to get UPC Romania to switch his modem over so I don't know why they wouldn't be able to do the same for you. You could give them a call and ask, or beg, them to do the same? They can do it remotely, there's no call-out required.

white_westie · 17-05-2013 5:51pm

@DECEiFER

Just to let you know that the bridge mode option could be coming to an end for any person who currently has an epc2203 modem and opts to upgrade their bb to 50Mb+, which will require a new modem.
I upgraded this week and took delivery of a new modem.
Was expecting an EPC3925 but got a Technicolor TC7200.UIR - I believe its a Thompson model, has no external wifi, and no bridge option available to select.
A friend also upgraded this week and received one as well.
Dublin based, so maybe its a localised thing.

Ended up speaking to a upc guy in self install section, because modem was not coming online.
Asked him about the new modem, and he said they where quite new, they where the new standard, and currently shipping out loads at the moment. Asked about bridge mode, he said of course you can, just go into advanced and select menu option. Told him there was nothing obvious, so he went off to check. When he came back he said I was right no bridge mode. He said there was (not sure about that!), but that it should appear soon, as it took them a while to get it on the 3925 model.
Sounded genuine, so not sure if he was mixing up the models.

WW

DECEiFER · 17-05-2013 6:00pm

white_westie wrote: »

@DECEiFER

Just to let you know that the bridge mode option could be coming to an end for any person who currently has an epc2203 modem and opts to upgrade their bb to 50Mb+, which will require a new modem.
I upgraded this week and took delivery of a new modem.
Was expecting an EPC3925 but got a Technicolor TC7200.UIR - I believe its a Thompson model, has no external wifi, and no bridge option available to select.
A friend also upgraded this week and received one as well.
Dublin based, so maybe its a localised thing.

Ended up speaking to a upc guy in self install section, because modem was not coming online.
Asked him about the new modem, and he said they where quite new, they where the new standard, and currently shipping out loads at the moment. Asked about bridge mode, he said of course you can, just go into advanced and select menu option. Told him there was nothing obvious, so he went off to check. When he came back he said I was right no bridge mode. He said there was (not sure about that!), but that it should appear soon, as it took them a while to get it on the 3925 model.
Sounded genuine, so not sure if he was mixing up the models.

WW

Hey, thanks for the heads-up on this. We'd appreciate any review you have on the device once you've had some usage of it under your belt to see if this is an improvement on the EPC3925.

Regarding Bridge mode: I'll give you the same advice I gave to the last poster, and it's advice I had seen given to someone else here before (so I can't take credit for it).

DECEiFER wrote: »

1. Disconnect the coaxial cable from the modem;
2. Do a factory pin reset;
3. Boot the modem up with just the LAN cable plugged in (not necessary if you're using WiFi, so long as you can connect to it);
4. See if the "Working Mode" options appear on the "Administration > Management" page now;
5. If not, try the HTML injection method;
6. Select "Bridged Only" and then hit "Save Settings."

The idea of keeping the coaxial cable out and subsequently doing a factory reset is so that when the modem boots up with everything defaulted, it won't connect to UPC's network and get the DOCSIS configuration file, with all the options restricted that UPC doesn't want you to have. So please give it a shot and let us know how you get on.

Now, the wording in quotes and the menu locations will be different than what I've stated above but the idea is the same. By going into the menu where the option is supposed to be after a factory reset and before it gets to connect to UPC (even if you're not online with it yet, you should still factory reset it), you can check if the option is there, and if so, select it and head into Bridge mode. Then you can connect the coax back.

If you'd like to give that a try, we'd be grateful to hear how it works out.

Leiva · 17-05-2013 10:40pm

Dam it!

I am expecting delivery of my new modem tomorrow so hopefully it's a 3925 so I can bridge it to my new Asus-AC router

If not then I don't really fancy being part of another UPC beta with the new Thompson model.

Anyone wanna translate this to see if it can be bridged, or not.
Only thing I could find on Google
http://www.chelloo.com/upc/index.php?topic=47998.0

DECEiFER · 17-05-2013 10:43pm

Leiva wrote: »

Dam it!

I am expecting delivery of my new modem tomorrow so hopefully it's a 3925 so I can bridge it to my new Asus-AC router

If not then I don't really fancy being part of another UPC beta with the new Thompson model.

Anyone wanna translate this to see if it can be bridged, or not.
Only thing I could find on Google
http://www.chelloo.com/upc/index.php?topic=47998.0

The OP mentions something similar to what I've said about factory resetting it. Just keep the coax out and set it into Bridge mode if the option shows.

If you get the Thompson, could you try that out you let us know how it goes?

Leiva · 17-05-2013 10:52pm

DECEiFER wrote: »

The OP mentions something similar to what I've said about factory resetting it. Just keep the coax out and set it into Bridge mode if the option shows.

If you get the Thompson, could you try that out you let us know how it goes?

Won't be for another 2 weeks as house still resembles a bomb site with the renovations going on.

Just hope it's a 3925 I get cause I am getting lots of hits on Google about the Thompson model, but my limited German can make most of the discussions being problems.

Edit:
I found an English UPC manual for the Thompson TC7200 (don't know from what country) and sure enough from page 66 on that deals with the system menu on the GUI there is no option to change the "switch mode" to bridge, so it seems that UPC roll these out of the factory with this option disabled.
Not gonna panic yet til I see what I get delivered, but all indications are that this is the modem currently being rolled out by UPC.

Heres the manual:http://www.upc-cablecom.ch/content/dam/www-upc-cablecom-ch/Support/manuals/generic/int/tc7200.u_user_manual_eng_v17.pdf

white_westie · 17-05-2013 11:53pm

Just back from the match - cmon leinster, now for the double.
As regards bridge mode, I did connect to the device locally before I connected any coaxial cable, to see what was available, and that's when I knew, no bridge mode.
Basically my network is on a 21 subnet with an asus rt-n16 running the show, so I set the modem up on a 31 subnet and left dhcp on, wireless off. The asus router got a 31 subnet wan address from the modem and everything works as normal.
Due to cabling restrictions - have no coaxial cable (only a cat 6 cable) running from upc point to where I need the new modem/router, so hence running 2 separate devices at moment.
After the weekend rugby will see what i can do - do want to try and run 1 box to see how it runs.

Edit: never even read the manual, but the guy I spoke to today sounded genuine (not a bullsh?ter) when i enquired about bridge mode, and he thought it was there, but when he checked, he didn't see it - never said 'we don't support bridge mode' which others have reported.
Will wait and see - might not be the end of the world.

WW

DECEiFER · 18-05-2013 1:32am

Well lookie here:
http://translate.google.com/translate?sl=auto&tl=en&js=n&prev=_t&hl=en&ie=UTF-8&eotf=1&u=http%3A%2F%2Fvragen.upc.nl%2Fapp%2Fanswers%2Fdetail%2Fa_id%2F1153%2F~%2Feigen-router-aansluiten-op-technicolor-tc7200&act=url

It'd be great to get a look at the Dutch version and maybe see if it's possible to take some HTML code and inject it into the Irish ones.

My mother is due a new modem in the coming weeks so I'm going to assume that she'll be getting a TC7200. If so, I'll definitely have a look at it.

white_westie · 18-05-2013 10:18am

default login is admin/admin
One thing to watch out for, is that its easy to get locked out of the router if you don't logout properly.
I was changing its ip address, switching dhcp off etc, and each time you hit the save, it reloaded, and when you try and reconnect it would say something that login still in use on lan port.
Would power cycle device to get back access (maybe should have tried to switch lan ports instead).
Anyway still working this morning.

white_westie · 18-05-2013 11:21am

Interesting post here re bridging mode available on this model elsewhere

http://www.chelloo.com/upc/index.php?topic=47998.0

There is no 'Switch Mode' menu option in the system menu.

Only options are Password, Backup&Recovery, Log

Maybe its 'hidden':pac:

WW

DECEiFER · 18-05-2013 7:23pm

white_westie wrote: »

Interesting post here re bridging mode available on this model elsewhere

http://www.chelloo.com/upc/index.php?topic=47998.0

There is no 'Switch Mode' menu option in the system menu.

Only options are Password, Backup&Recovery, Log

Maybe its 'hidden':pac:

WW

I thought I said that. :P

DECEiFER wrote: »

Well lookie here:
http://translate.google.com/translate?sl=auto&tl=en&js=n&prev=_t&hl=en&ie=UTF-8&eotf=1&u=http%3A%2F%2Fvragen.upc.nl%2Fapp%2Fanswers%2Fdetail%2Fa_id%2F1153%2F~%2Feigen-router-aansluiten-op-technicolor-tc7200&act=url

It'd be great to get a look at the Dutch version and maybe see if it's possible to take some HTML code and inject it into the Irish ones.

My mother is due a new modem in the coming weeks so I'm going to assume that she'll be getting a TC7200. If so, I'll definitely have a look at it.

white_westie · 19-05-2013 2:45pm

Oops

white_westie · 19-05-2013 10:09pm

@DECEiFER

Quick network question.
Tried to setup my new modem/router and my asus router in a dmz.
On modem/router set a dmz address in same subnet as modem/router but outside dhcp range.
On asus configured wan port with static ip address of address above, 255.255.255.0 netmask and set default gateway and dns1 to address of modem/router.
Could not get internet to work.
Changed dns1 address on wan address to actual dns address that modem gets from upc, and it worked.
All posts about setting up dmz seem to leave dns as blank or set it as address of modem.
Is there some service/option not configured on my asus?
Would it be good practice to have to use the upc dns addresses?

WW

DECEiFER · 19-05-2013 10:19pm

white_westie wrote: »

@DECEiFER

Quick network question.
Tried to setup my new modem/router and my asus router in a dmz.
On modem/router set a dmz address in same subnet as modem/router but outside dhcp range.
On asus configured wan port with static ip address of address above, 255.255.255.0 netmask and set default gateway and dns1 to address of modem/router.
Could not get internet to work.
Changed dns1 address on wan address to actual dns address that modem gets from upc, and it worked.
All posts about setting up dmz seem to leave dns as blank or set it as address of modem.
Is there some service/option not configured on my asus?
Would it be good practice to have to use the upc dns addresses?

WW

It seems you did everything right. I take it that the ASUS is on a different subnet to the TC2700 also?

What you did by changing the DNS is not going to have a negative effect. In the end, by setting the DNS server to the default gateway, it's supposed to use the same DNS servers that the TC2700 gets - which are going to be the UPC ones anyways. It just seems strange that by setting the ASUS to use the TC2700 it doesn't work.

It seems then that the Internet was working but you were just unable to resolve DNS names to their IPs. This can be proven by visiting Google by its IP address http://74.125.138.102 when your ASUS Primary DNS is set to the TC2700's IP.

If you like, you can use another DNS server. You don't need to use UPC's. There are Google Public DNS and OpenDNS, among others, to choose from, and you can set their IPs in the router. However, if you're manually setting the DNS to anything but the default gateway or auto, be sure to fill in the second field also with the Secondary/Alternate DNS IP - it's a fallback in case the Primary DNS goes down.

white_westie · 19-05-2013 10:41pm

I take it that the ASUS is on a different subnet to the TN2700 also?

Yes on different subnets.

It seems then that the Internet was working but you were just unable to resolve DNS names to their IPs.

That's exactly what happened (just forgot to include that info in original post) and what prompted me to try the upc dns servers.
Just thought it odd that the default g/w address did not work.

Thks for clarification.

Not sure if putting the ASUS in a dmz has any benefits for me (don't have a need for vpn or port forwarding).

Currently just running TC7200 with wireless off, dhcp on, and on subnet 51.
ASUS running with dhcp and wireless on, but on subnet 21.

What's the difference this and a dmz setup?

DECEiFER · 19-05-2013 10:49pm

white_westie wrote: »

Yes on different subnets.

That's exactly what happened (just forgot to include that info in original post) and what prompted me to try the upc dns servers.
Just thought it odd that the default g/w address did not work.

Thks for clarification.

Not sure if putting the ASUS in a dmz has any benefits for me (don't have a need for vpn or port forwarding).

Currently just running TC7200 with wireless off, dhcp on, and on subnet 51.
ASUS running with dhcp and wireless on, but on subnet 21.

What's the difference this and a dmz setup?

The DMZ setup has the disadvantage of adding another hop to the the Internet. A very low-latency hop, but still another hop.

I'm not so sure about the TC7200. I don't know whether or not it's a good router with good WiFi. Assuming that it's a fine router, using DMZ mode over regular Bridge mode probably won't have any noticeable difference. On the EPC3925, it's such a shít router that you just want it off, for the good of all mankind and the Internet alike!

The ASUS is most likely a better router even if the TC7200 is good so I'd say go for it in DMZ and perform the regular types of test (latency and speed) on various different sites/servers. If you're a WiFi user, try testing both from the farthest corner of your house (move up or down a storey - where applicable and depending on what storey the routers are located).

white_westie · 19-05-2013 11:15pm

On the EPC3925, it's such a shít router that you just want it off, for the good of all mankind and the Internet alike!

Well you might get your wish, if upc are rolling out the TC7200's.

Will make up a long coax cable during the week, and maybe pull the ASUS out and replace it with the TC7200 to see how it performs.
Busy 2 weeks for bodies at home so might not be able to mess around with internet/phone availability.

WW

DECEiFER · 19-05-2013 11:19pm

white_westie wrote: »

Well you might get your wish, if upc are rolling out the TC7200's.

Will make up a long coax cable during the week, and maybe pull the ASUS out and replace it with the TC7200 to see how it performs.
Busy 2 weeks for bodies at home so might not be able to mess around with internet/phone availability.

WW

So long as you're getting good results with the way things are now, there's no rush. It'll be interesting to see how the TC2700 compares with the EPC3925, though. It'd be tough to test. I could do it but it'd mean taking the net down here while I go to my parents' house (assuming they get the TC2700), and that might not bode well with everyone else in the house here.

Leiva · 21-05-2013 7:54am

Ok new modem arrived and sure enough it's the TC7200.

I called UPC and asked about bridge mode being available and a nice guy checked it out for me and said it is not available, but that's not to say it will never be available and could be something in the next firmware release.

I asked about getting a 3925 as a replacement (I have just invested in a very good router so really need to bridge the modem) and the really nice guy said that if I told him that I had devices that only use WEP then he would swap for a 3925, as the TC7200 doesn't do WEP encryption or is having problems communicating with WEP devices.

I don't have any WEP devices but the guy gave me a heads up, so this might be an option for some of you guys.

gavmcg92 · 21-05-2013 12:57pm

Quite frankly if someone has spent a great deal of money on their own router and are paying a considerable sum of money a year for a broadband service, they should be entitled to use their own router. UPC should accommodate those of us who want to go down this road instead of us having to lie about our setup.

Granted, there are individuals who just want UPC to do all the work for them. All they want to do is pay and fee and get online with as little hassle and tinkering as possible. But don't alienate the rest of us who want the freedom to experiment.

UPC Cisco EPC3925: Enabling True Bridge Mode - A Simple How-to Guide

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