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Free Gillette Fusion ProGlide Razor

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  • Options
    #542
    nc6000
    Registered Users Posts: 3,225 ✭✭✭nc6000


    Cowboys.


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    #543
    Special Circumstances
    Closed Accounts Posts: 7,569 ✭✭✭Special Circumstances


    Sam Mac wrote: »
    If they have ran out of promo stock they should be sending out some retail stock instead.

    Jaysus even a few samples of something else or money off vouchers or something. Obviously any of these options would actually cost more than the cost of producing one handle and one razor. So they are actually begrudging potential (likely even) customers cents worth of product.


    It's not even about the razor at this stage, it's just hilarious to see what a badly managed c0ck up this is.


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    #544
    keno-daytrader
    Registered Users Posts: 856 ✭✭✭keno-daytrader


    endacl wrote: »
    That is a bit shabby. Right lads. Razor recommendations?

    Hydro 5, Wilkinson Sword, I switched on principle from this scam and love it, much better than the gillette.

    ☀️ 6.72kWp ⚡2.52kWp south, ⚡4.20kWp west



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    #545
    kneemos
    Registered Users Posts: 20,412 ✭✭✭✭kneemos


    keno-daytrader wrote: »
    Hydro 5, Wilkinson Sword, I switched on principle from this scam and love it, much better than the gillette.

    I'd agree .Vastly better razor.


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    #546
    IrishSkyBoxer
    Closed Accounts Posts: 269 ✭✭IrishSkyBoxer


    Good afternoon,

    This promotion has now finished and was only for a set amount of applicants. Which unfortunately means that not all that applied would receive the offer.

    There will be future promotions if you wish to apply.

    Kind regards,

    On behalf of the P&G Promotional customer care team


    Got the above email after emailing four people. Sent another nasty one back demanding my razors or I will tell everyone never to buy from their scummy company again.eagerly awaiting reply


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    #547
    IrishSkyBoxer
    Closed Accounts Posts: 269 ✭✭IrishSkyBoxer


    mrcheez wrote: »
    ok so far we have the following emails listed...

    pgukire.im@pg.com
    pgpromotions@sykes.com
    lee.i@pg.com

    I sent a mail to "pgukire.im@pg.com", but got no response. Those of you getting responses which email was used?

    emailed all three of them
    And got no reply


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    #548
    Triboro
    Registered Users Posts: 759 ✭✭✭Triboro


    There seems to be several different responses to the e mails,mine was the incorrect/insufficient info one..must be getting handled by a couple of different pr outfits for Gillette going by all the different bullsh1t excuses!


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    #549
    kneemos
    Registered Users Posts: 20,412 ✭✭✭✭kneemos


    Triboro wrote: »
    There seems to be several different responses to the e mails,mine was the incorrect/insufficient info one..must be getting handled by a couple of different pr outfits for Gillette going by all the different bullsh1t excuses!

    I'm keeping the faith.


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    #550
    Blankety
    Registered Users Posts: 174 ✭✭Blankety


    endacl wrote: »
    That is a bit shabby. Right lads. Razor recommendations?

    I always swapped between Gillette and Wilkinson sword but last year I forgot to take razors on holiday to Sligo, passing through Enniskellin I went into Asda and bought their own brand Protect 5 razor with 1 blade and 4 pack refill.cost about £10 I think.
    Now i'm not the hairiest gorilla in the forest but I shave every day and I used to change Gillette/WS blades about once per fortnight. Since last July I used just 3 of those Protect 5 blades and I am using only the Protect 5 razor.

    One downside to the Asda razor is it is very difficult to shave under the bridge between each nostril, must be the shape of the razor head (or my nose). Either way I'd highly recommend the Asda razor.


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    #551
    daheff
    Registered Users Posts: 5,845 ✭✭✭daheff


    IrishSkyBoxer wrote: »
    Good afternoon,

    This promotion has now finished and was only for a set amount of applicants. Which unfortunately means that not all that applied would receive the offer.

    There will be future promotions if you wish to apply.

    Kind regards,

    On behalf of the P&G Promotional customer care team


    Got the above email after emailing four people. Sent another nasty one back demanding my razors or I will tell everyone never to buy from their scummy company again.eagerly awaiting reply

    Any half well run promotion has limits of stock & won't let people apply after the limits been reached. Gillette has cocked up big time on this. Think I'll switch to Wilkinson (or another brand) as soon as my blades are used up


    As an aside- anybody else notice blades don't seem to last as long anymore??or am I now growing tougher stubble?


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    #552
    Special Circumstances
    Closed Accounts Posts: 7,569 ✭✭✭Special Circumstances


    daheff wrote: »
    Any half well run promotion has limits of stock & won't let people apply after the limits been reached. Gillette has cocked up big time on this. Think I'll switch to Wilkinson (or another brand) as soon as my blades are used up


    As an aside- anybody else notice blades don't seem to last as long anymore??or am I now growing tougher stubble?

    Considering that they would have known within a few days that they had overshot, they could have emailed us within a week or two and said "sorry, demand has exceeded supply,we will email you the next time we run a promotion".

    Rather than dragging it out, promising razors "in due cause" whatever that means, or telling you sh1te off, but only if you emailed them. I still have zero mails one way or the other from them.

    Real amateur stuff. Reflects very badly on the brand. No coherent response, mixed messages or none at all. "Transitional stages" as the buck was passed around.

    Seems to me they have very little to lose by sending out a product that will lead to future sales of expensive blades, and they have a stock of email and postal addresses of receptive customers. It's a loss leader, if only some of the recipients move to fusion proglide then the cost of the whole promotion would be covered pretty quickly. It's not like it's a one off item without follow up profits to be made.

    Certainly wouldn't be too enthusiastic about their blades by post service after this.


    Yeah, I know I'm getting very excited about a cheap piece of plastic, but you have to wonder how they can get anything right if they got this so wrong?

    Ah well, almost 6 months of entertainment. Surely a bargain alerts classic?


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    #553
    IrishSkyBoxer
    Closed Accounts Posts: 269 ✭✭IrishSkyBoxer


    daheff wrote: »
    Any half well run promotion has limits of stock & won't let people apply after the limits been reached. Gillette has cocked up big time on this. Think I'll switch to Wilkinson (or another brand) as soon as my blades are used up


    As an aside- anybody else notice blades don't seem to last as long anymore??or am I now growing tougher stubble?


    got two emails today within six minutes of each other


    Hi and thanks for your email.

    Unfortunately, due to unforeseen circumstances we have had to change the service where the Gillette razor promo is handled. The new service is currently in a transition situation and working their way through outstanding applications and requests. This is taking more time than expected, resulting in the promised product is taking longer than set out in our original T&Cs.



    We want to reassure you that you will receive your razor in due cause.




    For further information please call 0845 456 0142 or if you prefer email pgpromotions@sykes.com



    Good morning,

    As previously stated there is no more stock on these so we will be unable to send one out to you.

    I am sorry you feel this way about the promotion but we can not fulfil it on this occasion.

    There will be future promotions if you wish to apply.

    Kind regards,

    On behalf of the P&G Promotional customer care team.


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    #554
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    I switched to a DE Blade 18 months ago an haven't looked back.


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    #555
    kneemos
    Registered Users Posts: 20,412 ✭✭✭✭kneemos


    IrishSkyBoxer wrote: »
    got two emails today within six minutes of each other


    Hi and thanks for your email.

    Unfortunately, due to unforeseen circumstances we have had to change the service where the Gillette razor promo is handled. The new service is currently in a transition situation and working their way through outstanding applications and requests. This is taking more time than expected, resulting in the promised product is taking longer than set out in our original T&Cs.



    We want to reassure you that you will receive your razor in due cause.




    For further information please call 0845 456 0142 or if you prefer email pgpromotions@sykes.com



    Good morning,

    As previously stated there is no more stock on these so we will be unable to send one out to you.

    I am sorry you feel this way about the promotion but we can not fulfil it on this occasion.

    There will be future promotions if you wish to apply.

    Kind regards,

    On behalf of the P&G Promotional customer care team.

    Uh huh....now.


    Trying to confuse paddy.


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    #556
    lapua20grain
    Registered Users Posts: 821 ✭✭✭lapua20grain


    I switched to Tesco own brand triple blade razors excellent have to say won't bother going back to the like's of Gillette or Wilkinson sword


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    #557
    Pinch Flat
    Registered Users Posts: 7,761 ✭✭✭Pinch Flat


    Lidl disposables for the win. Pack of 24 cost me .99c a while back - they last for about 5 or 6 shaves before they start getting rough :pac:


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    #558
    hufpc8w3adnk65
    Closed Accounts Posts: 14,158 ✭✭✭✭hufpc8w3adnk65


    My emails won't deliver I keep getting failure notifications! What are all the address people are usen?


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    #559
    hufpc8w3adnk65
    Closed Accounts Posts: 14,158 ✭✭✭✭hufpc8w3adnk65


    Latest response



    Good morning,

    We have received your details and it is currently being investigated for you.

    Kind regards,

    On behalf of the P&G Promotional customer care team.


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    #560
    Seve OB
    Registered Users Posts: 15,860 ✭✭✭✭Seve OB


    i got no failure and no reply
    just plain rude


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    #561
    irishgeo
    Registered Users Posts: 9,394 ✭✭✭irishgeo


    Seve OB wrote: »
    i got no failure and no reply
    just plain rude

    I'll be a writing a complaint.
    Ireland
    To submit a comment or complaint, please contact Procter & Gamble at:
    Procter & Gamble
    PO box 596 Dublin 14
    Email
    Please be sure to provide us with the following information.
    This information will only be used to complete your request.
    Your name
    Your e-mail address
    The P&G brands whose programs you registered for
    Your request or question — tell us what you'd like us to do.


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    #562
    kneemos
    Registered Users Posts: 20,412 ✭✭✭✭kneemos


    irishgeo wrote: »
    Your request or question — tell us what you'd like us to do.

    Steady.


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    #563
    mrcheez
    Registered Users Posts: 13,644 ✭✭✭✭mrcheez


    irishgeo wrote: »
    I'll be a writing a complaint.
    Ireland
    To submit a comment or complaint, please contact Procter & Gamble at:
    Procter & Gamble
    PO box 596 Dublin 14
    Email
    Please be sure to provide us with the following information.
    This information will only be used to complete your request.
    Your name
    Your e-mail address
    The P&G brands whose programs you registered for
    Your request or question — tell us what you'd like us to do.

    I don't recall if there was any mention on the sign-up form about the freebie not applying to Ireland (I couldn't remember if this was a BT11AA thing). Obviously the form isn't live any longer but you can get an image-less version on archive.org:

    https://web.archive.org/web/20140925152016/http://www.firstreal.co.uk/

    They have Ireland listed clearly under the options, so anyone who signed up from Ireland should have received it.

    So yeah I'd say you're perfectly warranted to send a complaint to P&G in Ireland as this is a breach of their terms and conditions.


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    #564
    irishgeo
    Registered Users Posts: 9,394 ✭✭✭irishgeo


    mrcheez wrote: »
    I don't recall if there was any mention on the sign-up form about the freebie not applying to Ireland (I couldn't remember if this was a BT11AA thing). Obviously the form isn't live any longer but you can get an image-less version on archive.org:

    https://web.archive.org/web/20140925152016/http://www.firstreal.co.uk/

    They have Ireland listed clearly under the options, so anyone who signed up from Ireland should have received it.

    So yeah I'd say you're perfectly warranted to send a complaint to P&G in Ireland as this is a breach of their terms and conditions.

    my email query
    I wish to lodge a complaint about the Free Gillette Fusion ProGlide Razor promotion which was run on the website http://www.firstreal.co.uk/. I still haven't received my razor a number of months later and i am extremely unhappy about the fact this seems to be a exercise in data mining to get my info. This is a breach of data protection law.

    I wish to have all my data removed from your databases and i am completing a complaint to the data protection commissioner as this is clearly a breach of the data protection law as you are keeping data unlawfully.

    This is the relevant section of the act which i believed you have breached,

    Specifying the Purpose

    You may not keep information about people unless it is held for a specific, lawful and clearly stated purpose. It is therefore unlawful to collect information about people routinely and indiscriminately, without having a sound, clear and legitimate purpose for so doing.

    "the data shall have been obtained only for one or more specified explicit and legitimate purposes"
    - section 2(1)(c)(i) of the Act

    The purpose was to send out a free razor but as i haven't received my razor i believe you are keeping my data without a specific purpose.

    I await your reply on this matter.

    Regards


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    #565
    Seve OB
    Registered Users Posts: 15,860 ✭✭✭✭Seve OB


    just got a reply after i resent this morning

    Thank you for contacting P & G Promotions.

    Unfortunately the promotion for the free razor has ended and we have no more stock. Apologies, but you will not be receiving a razor..

    Please keep an eye out for future P & G promotions.

    Best regards,

    P & G Promotions

    i sent back a stinker... we'll see!!


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    #566
    hufpc8w3adnk65
    Closed Accounts Posts: 14,158 ✭✭✭✭hufpc8w3adnk65


    irishgeo wrote: »
    my email query

    Everyone should send this!!


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    #567
    Mac 3
    Registered Users Posts: 484 ✭✭Mac 3


    Were we conned?

    First Thousand applicatants? Thought I saw somewhere that they had 150,000 to give out..

    https://www.facebook.com/notes/gilletteuk/gillette-first-real-razor-giveaway/623741617682344


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    #568
    Mr Velo
    Registered Users Posts: 1,807 ✭✭✭Mr Velo


    MrMac84 wrote: »
    Everyone should send this!!

    I sent exactly that letter to them.
    Just received this back.



    Good afternoon,

    Thank you for your interest in P&G products. I would like to ensure you that all data collected was indeed for the purpose of the free razor promotion and is only being used for this specific purpose.

    I would like to draw your attention to the following from the terms and conditions of the promotion:
    “The closing date for receipt of all entries shall be midnight on 31st of January 2015 or until 150,000 official registrations have been made, whichever is the earlier.”

    As such both of these conditions have now been matched and all that have qualified for the promotion will have received their razor.

    I would like to confirm that all data gathered is used in accordance with data protection laws and Proctor and Gamble takes this seriously.

    I hope that this answers your questions regarding this promotion and that you will consider applying for future promotions.

    Kind regards,

    On behalf of the P&G Promotional Customer Care team.


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    #569
    Special Circumstances
    Closed Accounts Posts: 7,569 ✭✭✭Special Circumstances


    Dishonest at the very least that they would keep harvesting details after the 1000. And then telling people they would get razors in "due cause"? Not to be trusted. Or completely incompetent.


    Edit 1000? 150000? December? January? September? Who knows? Spoofers...


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    #570
    IrishSkyBoxer
    Closed Accounts Posts: 269 ✭✭IrishSkyBoxer


    I asked for the contact details of the manager/supervisor and the information of the person replying to my emails as I wanted to make a complaint against them and they refused to give me the information


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    #571
    Lissavane
    Registered Users Posts: 542 ✭✭✭Lissavane


    Well done to all who complained. It's obvious from their responses that Procter & Gamble UK and Ireland is an arrogant gang of hucksters.

    The best course of action now is simply to boycott their overpriced, overrated Gillette shaving products and urge family and friends to do the same. Every little hurts!


This discussion has been closed.
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