[MERGED] Retailer Discussion Thread

Trevor451 · 15-11-2011 5:58pm

I ordered off them just once and had no problems with them. Delivery is 2-3 working days. I have yet to RMA anything with them though

akazzz · 15-11-2011 7:46pm

Anyone ordered from mindfactory.de or compuland.de before?

cyburger · 16-11-2011 11:05am

Trevor451 wrote: »

I ordered off them just once and had no problems with them. Delivery is 2-3 working days. I have yet to RMA anything with them though

i had to RMA an incorrect mobo (that looked suspiciously used) and it took a week for them to collect it, a week for them to process it (5 - 8 working days) once they had it and then another 3 days for the new one to arrive.

other than the poor RMA process, I'm happy enough with them.

Sasquatch76 · 20-11-2011 2:06pm

Sorry to ask about another etailer but has anyone here ever ordered from anobo.de before? They've a fantastic price on a monitor I'm interested in, and cheaper delivery than HWVS. Would be tempted if others have ordered without probs before?

greenheart · 06-12-2011 12:33am

Hi Guys, just read this whole thread and its making me very nervous about my order with hardwareversand.
I made a stupid mistake-
My account and order is in my name and address. When paying the bank transfer i got my friend to do it as she works in the bank, thinking it would be easier! She filled out the transfer form with her name and address.
So now the shipping name and address is mine and the invoice name and address is hers, she put my order number on the transfer form, will this be enough for them to know its my order been paid, even tho my name wasn't on the form.
Will i edit the name and address on my account to hers or will that just confuse things even more

Don't want to delay it anymore, as its my sons christmas present and I'm cutting it fine as it is.
Any idea's?

Unregistered. · 06-12-2011 12:55am

greenheart wrote: »

Hi Guys, just read this whole thread and its making me very nervous about my order with hardwareversand.
I made a stupid mistake-
My account and order is in my name and address. When paying the bank transfer i got my friend to do it as she works in the bank, thinking it would be easier! She filled out the transfer form with her name and address.
So now the shipping name and address is mine and the invoice name and address is hers, she put my order number on the transfer form, will this be enough for them to know its my order been paid, even tho my name wasn't on the form.
Will i edit the name and address on my account to hers or will that just confuse things even more
Don't want to delay it anymore, as its my sons christmas present and I'm cutting it fine as it is.
Any idea's?

Relax. They will email you when they receive payment.

greenheart · 08-12-2011 7:34pm

Unregistered. wrote: »

Relax. They will email you when they receive payment.

Panic over just got an email, its on the way. Don't know what the delay was, don't care either now I know its on the way

ShadowHearth · 09-12-2011 11:14am

Damn lads, I am prety much pissed off beyond believe...

I used scan.co.uk and all was great, but then I just decided to look at my mobo box as it look prety and shiny.

Then I got a bit confused as it had no pcie 3.0 written on a box... Then looked manual... Yup... No pcie 3.0...

Turns out they sends out wrong mobo, it's same mobo as I ordered, but no pcie 3.0... Difference in name is just on symbol... I got z68 "something" [B3] and it should to be [G3]!!! Fuuuuuuuu!!!!

Difference in price is only 5 quid, between these two boards. Problem is I just cannot be ****ed to dismantle all pc and send out board, then wait for weeks to get replacement...

So I guess I am ****ed for gen 3 cards now

. I presume it won't be possible to add 3.0 card in to 2.0 slot and have it working ( I know the bottleneck effect )

Serephucus · 09-12-2011 11:17am

It doesn't make a difference. There aren't any cards out that even come close to saturating PCI-E 2.0 bandwidth; PCI-E 3.0 won't be needed before you upgrade your motherboard again (probably not even then.)

Monotype · 09-12-2011 11:46am

That's pretty annoying but as Serephucus said, it will make minimal difference. PCI-E 3 cards will probably be fully compatible with PCI-E 2 slots. You might lose a bit of performance on high end cards towards the end of the its life, but it would be fairly small.

ShadowHearth · 09-12-2011 11:48am

Cheers lads. Made me feel a bit better. It's still good mobo, but that little thing really rattled me.

Deffo not worth sending it out and all the hassle of rebuilding.

Atleast I got peace of mind lads.

Thanks!

Tea_Bag · 31-01-2012 2:42pm

ordered off HWVS on Wednesday night, sent money Thursday, postman arrived this morning. awesome.

Serephucus · 31-01-2012 2:43pm

Nice! What'cha get?

Trevor451 · 10-02-2012 4:51pm

Anybody here have to send something back to dabs for a RMA? How long did it take roughly?

Serephucus · 10-02-2012 4:54pm

Graphics card. Was a bit of a mess getting it arranged in the first place, but once it was picked up, I had a refund just outside of a week (didn't get it replaced).

Trevor451 · 10-02-2012 5:19pm

Serephucus wrote: »

Graphics card. Was a bit of a mess getting it arranged in the first place, but once it was picked up, I had a refund just outside of a week (didn't get it replaced).

If you don't mind me asking how old was the card? Did they email you when they issued you the refund? I had no problems arranging a pick up thankfully

Serephucus · 10-02-2012 5:26pm

The card was only a month or two old, can't remember exactly. As far as I remember, they emailed me when they'd received it, but not when the payment want through.

deejer · 14-02-2012 8:27pm

Anyone here buy second hand pc gear from any of the other pc components forums?

Most of the sites are American based but you see people from all over the world looking to trade. Overclock.net is in the UK and you can see some decent stuff there.

Adverts is just full of overpriced junk most of the time and it gets annoying going through it. What these forums have is trading platforms for building enthusiasts who are just looking to move on old gear.

Shipping is the main problem I guess. This little island of ours can be annoying at times :mad:

Trevor451 · 16-02-2012 5:35pm

Fair play to dabs. They awnsered all of my emails promtly and the RMA turnarround time is fast enough (9 days from the package arriving at dabs)

Even though on their website it states that they only have email support, they actually do have a customer service line. There phone number is +00448704293825

Nothingbetter2d · 16-02-2012 6:14pm

Alpha1.2 wrote: »

Is it direct debit? Just stop it and if they hassle you for money, just say "what? but I cancelled my account!"

Oh and requiem1, I was curious about this so I went on their chat facility...
Susan 1108: Good evening, how can I help you?
Customer: Does dabs adhere to consumer law?
Susan 1108: Yes we would adhere to the consumer law
Customer: Ok, can you give me a reference number for this chat?
Susan 1108: You can use incident reference 139876317.
Customer: Thank you very much Susan that is all

Don't know if that helps.

i bet you can smell the curry coming from that tech support agent in mumbai with a name like susan 1108

Tea_Bag · 16-02-2012 11:53pm

Nothingbetter2d wrote: »

i bet you can smell the curry coming from that tech support agent in mumbai with a name like susan 1108

where did you find that post??

2008...

deejer · 18-02-2012 12:35pm

just wondering where people here are getting their watercooling parts from at the moment.

Finding it hard to locate a good selection of stuff from the one site

deceit · 18-02-2012 12:59pm

deejer wrote: »

just wondering where people here are getting their watercooling parts from at the moment.

Finding it hard to locate a good selection of stuff from the one site

www.specialtech.co.uk

deejer · 18-02-2012 1:23pm

deceit wrote: »

www.specialtech.co.uk

Cheers. Was looking at them and aquatuning the other day. They are looking kinda expensive!

How much do the shipping costs generally work out to be?

Serephucus · 18-02-2012 1:28pm

+1 for Specialtech. WatercoolingUK also do a lot of parts. If you really want something very specific, there's also FrozenCPU, but they'll get you by the balls when it comes to shipping. I got a couple of QDC fittings from them a while ago (excellent fittings, by the way) and the shipping was very small in comparison to other stuff; $20.

Edit: Shipping for Specialtech isn't that much. Maybe about £20 for a big order. (My whole setup, for example) And yeah, watercooling in general is expensive. I spent just over €400 for all of my parts.

deejer · 18-02-2012 1:45pm

Serephucus wrote: »

+1 for Specialtech. WatercoolingUK also do a lot of parts. If you really want something very specific, there's also FrozenCPU, but they'll get you by the balls when it comes to shipping. I got a couple of QDC fittings from them a while ago (excellent fittings, by the way) and the shipping was very small in comparison to other stuff; $20.

Edit: Shipping for Specialtech isn't that much. Maybe about £20 for a big order. (My whole setup, for example) And yeah, watercooling in general is expensive. I spent just over €400 for all of my parts.

I have most of the fittings and tubing I think. Just the main parts (expensive parts) left. 360/480 rad, pump and GPU block.

I have used frozenCPU and performance pc for a few specific parts alright. Have to keep them small and light or ya end up paying more for the postage than the parts.

Serephucus · 18-02-2012 1:47pm

Have a look on forums as well if you don't mind buying second-hand.

Tea_Bag · 18-02-2012 3:18pm

Serephucus wrote: »

Have a look on forums as well if you don't mind buying second-hand.

what forums do you look at for second hand water parts?

has overclockers UK always required a 1000+ post count to use their market place?! when i joined a year ago i could swear it was only 200 or something. I've got 30 so no chance ill be buying from there for a few years.

Serephucus · 18-02-2012 3:21pm

Your best bet is somewhere like OC.net, but the majority of sellers there are US-only, though you'll get the occasional EU/UK seller. The forums at WatercoolingUK is pretty decent for second hand WC stuff, though I've never got anything there myself.

deejer · 18-02-2012 3:28pm

deejer wrote: »

Anyone here buy second hand pc gear from any of the other pc components forums?

Most of the sites are American based but you see people from all over the world looking to trade. Overclock.net is in the UK and you can see some decent stuff there.

Adverts is just full of overpriced junk most of the time and it gets annoying going through it. What these forums have is trading platforms for building enthusiasts who are just looking to move on old gear.

Shipping is the main problem I guess. This little island of ours can be annoying at times :mad:

Tea_Bag wrote: »

what forums do you look at for second hand water parts?

has overclockers UK always required a 1000+ post count to use their market place?! when i joined a year ago i could swear it was only 200 or something. I've got 30 so no chance ill be buying from there for a few years.

This is what I was asking about yesterday. I have been looking on lots of different forums to try and pick up stuff second hand. Again they are mostly US based with the odd UK one. TPU seems to have the best selection of stuff from what I can see and dont have to worry about post counts

Tea_Bag · 18-02-2012 3:36pm

deejer wrote: »

This is what I was asking about yesterday. I have been looking on lots of different forums to try and pick up stuff second hand. Again they are mostly US based with the odd UK one. TPU seems to have the best selection of stuff from what I can see and dont have to worry about post counts

TPU?

Serephucus · 18-02-2012 3:39pm

Tea_Bag wrote: »

TPU?

Was wondering that myself. Either I'm having a blonde moment, or I've never heard of it.

deejer · 18-02-2012 3:43pm

sorry techpowerup

thats what "they" all call it.........im just trying to be cool:cool:

Serephucus · 18-02-2012 3:55pm

Ah.

*facepalm*

Blonde moment indeed. I'd completely forgotten. Similar to OC.net though in that the majority are US-based. Mind you, if they're decent as regards shipping/customs, etc. then you can get fairly good deals.

Tea_Bag · 04-03-2012 4:36pm

Anyone ever heard of or used www.kmcomputer.de ?

Prices are slightly higher than HWVS, but shipping appears to be a flat €19.99 to Ireland, so if you're ordering less than a full build, could come in handy.

Also, they dont seem to have an English option, but Chrome does a good job of translating.

EDIT: you also have an option to use UPS shipping instead of DHL for an extra flat rate of €4. UPS isnt great, but at least you can avoid An Post that way, as they take as long to deliver your package from portlaoise sorting office to your house as it takes a package to cross Europe.

deconduo · 15-03-2012 12:40pm

HWVS have dropped all their shipping prices, now its only €18.99 to ship to Ireland, €12.99 to England/NI:

http://www2.hardwareversand.de/hv/img/versandkosten.jpg

Tea_Bag · 15-03-2012 12:49pm

that's awesome. the most competitive retailer in the Irish market just got more competitive.

eg: I'm ordering a case, side panel for my 600T and a mouse pad from scan and shipping is a whooping £21/€25

deejer · 15-03-2012 6:51pm

Tea_Bag wrote: »

that's awesome. the most competitive retailer in the Irish market just got more competitive.

eg: I'm ordering a case, side panel for my 600T and a mouse pad from scan and shipping is a whooping £21/€25

Not much use to you now but did you ever try and get reduced shipping from scan when you tell them you are a member of avforums. only charge you the difference between international and uk

Tea_Bag · 15-03-2012 6:57pm

deejer wrote: »

Not much use to you now but did you ever try and get reduced shipping from scan when you tell them you are a member of avforums. only charge you the difference between international and uk

Yea im actually in the process of doing that. ive been an AVForums member for a little over a year so well within whatever the criteria. there was a problem on scans end picking up my membership, so ive been sending emails to them all day.

"Tea_Bag,

The system shall sync with the server at midnight and this should then allow for the free delivery, on orders worth £50 ex VAT before carriage."

ill be happy out if i get free delivery!

Fluffy88 · 23-03-2012 4:39pm

Has anyone here seen or used http://www.hoh.de/?

I was a build from the site posted on another forum and when I compared the prices to hwvs almost everything was a couple of euro cheaper and the shipping was €36. But if you were to do a full build on the site it should come in a little cheaper than hwvs.
hoh has the same trusted shop award hwvs has so I assume it's a safe site to buy from.

I haven't got the opportunity to do a fully build on it to see does it turn out cheaper overall as I'm in work and really shouldn't be comparing hardware sites :P
hwvs' recent shipping drop might help them keep their advantage though.

Tea_Bag · 23-03-2012 5:35pm

It'd be nice of HWVS did visa card. it'd be so much faster. i transferred money to them on Friday, but Ulster bank didn't process till Wednesday cause of the bank holiday Monday. HWVS dispatched 2 hours after receiving the money, but it's not going to be here till Tuesday at the earliest.

ShadowHearth · 24-03-2012 9:34pm

guys, what courier do dabs.ie use? and how are they with deliveries in general? i know its not irish, but how are they with returns too etc?

CastorTroy · 24-03-2012 10:29pm

Was hoping it'd move on and I wouldn't have to ask, but how long would dhl usually take from the point my order is at?

Status from Thu, 22.03.12 01:38 hours
The international shipment has been processed in the export parcel center

Next step
The international shipment is being prepared for forwarding to the destination country

uncle_sam_ie · 24-03-2012 10:34pm

I bought a mouse from Dabsie and they used An Post.

Serephucus · 24-03-2012 11:23pm

If you get delivery free, they'll use An Post (and Royal Mail, if from the UK). If you had to pay for it, then it's probably going to be Parcel Force, or UPS.

The latter two can be tracked, the first two can't (usually, varies with An Post)

ShadowHearth · 25-03-2012 1:17am

Serephucus wrote: »

If you get delivery free, they'll use An Post (and Royal Mail, if from the UK). If you had to pay for it, then it's probably going to be Parcel Force, or UPS.

The latter two can be tracked, the first two can't (usually, varies with An Post)

i presume you were talking about mine issue m8? i would not trust with something very expencive post... its a shame as dabs.ie got free delivery and -25eu for 400eu++ purchases.

Serephucus · 25-03-2012 1:28am

Yeah, I was talking about the question you asked. As far as I'm aware, if something is damaged in shipping, you can just refuse it, and it'll get sent back. That, or you accept it, and RMA with Dabs straight away. I've had a ton of stuff delivered by An Post and never had any problems though (and a lot more than €400 worth in single deliveries too).

ShadowHearth · 25-03-2012 11:00am

So how long does it take to deliver?

Serephucus · 25-03-2012 11:24am

About three days, usually. An Post / Royal Mail is about four.

ShadowHearth · 25-03-2012 11:36am

Serephucus wrote: »

About three days, usually. An Post / Royal Mail is about four.

****, just checked and it says: order up on request... so i guess i could be waiting for weeks...

[MERGED] Retailer Discussion Thread

Comments