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iarnrod eireann rant never again.

Nari85

Just got a 166 euro fine for not having a ticket. I had bought my ticket online as i always do. My wallet was stolen/lost last night. I had to borrow ten euro to get to the train station. I explained the situation in Heuston and they let me on. When I boarded the train Mallow a ticket inspector came on. I went up to him privately between carriages to explain my situation. I had my reservation number. He went away and checked my details. I was on the correct train, i even had a seat reserved. He then told me that he was going to fine me. I'm just so annoyed I always use the train when going to dublin. I feel after this Im never using their service again.

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fxotoole

Molester Stallone II wrote: »

No woman, no cry fry

FYP

mountsky

Sounds harsh, nasty if nothing else,defo appeal it

Clandestine

Funny that, I had an issue with my ticket last week and they were nothing but helpful. You just had an issue with one worker there, if you've not had an issue before I wouldn't write them off as a whole now.

hfallada

OP appeal the fine. There is a time and a place for a fine. But when you have a ticket purchased to your name and its on a system, its hard to prove that you didnt buy a ticket(although you did have it in person). Someone on this said you could have sold it onto someone. But Irish rail should require you to show ID that its your ticket. Its what you do in Germany, when you buy certain tickets. Dublin Bus inspectors are sound. If you travel over your ticket. I have seen them just make people pay the difference.

OP have you report your robbery to the gardai. So you can include a letter from the gardai with your pulse number and the robbery stated on the letter. Something to prove to Irish rail, you were robbed.

Littlekittylou

You paid your fare. Appeal.

Train service in this country is a joke anyway.

I use it to go to mullingar a lot. I remember getting the train there one evening in the winter and none of the carriages had lights and it was FREEZING. I spent the whole journey in the dark for an hour and a half. And the station in Greenbridge is basically a huge shed.

Littlekittylou

braddun wrote: »

print out your online ticket

This!

Highflyer13

Ticket machine was broken at my station before and there was nobody in the kiosk. So I got to Pearse and marched straight up to the window with the money in my hand and the gimp that was there issued me a penalty without even checking.

Littlekittylou

Highflyer13 wrote: »

Ticket machine was broken at my station before and there was nobody in the kiosk. So I got to Pearse and marched straight up to the window with the money in my hand and the gimp that was there issued me a penalty without even checking.

Also when I used topped up my leap card online I had sometimes to wait a few days for it to come through to the pick up point. Never top up online again. I have heard of people having to wait longer than two days.

They would have their systems better linked if they used fu*king AN POST!

JuliusCaesar

Links234 wrote: »

I really wish they'd open things up to private railway companies in this country, a bit of competition would go a long way.

Yes it really worked in the UK :rolleyes:

Nari85

Thanks for all the replies. With regards printing out the ticket again I tried that in Heuston station, the guy behind the counter refused. I asked for anything just to say I had a ticket but no luck. When I booked my online ticket they never sent out an email I had to ring them to get my reservation number.
I would have bought a new ticket but as i said i had no wallet. The train inspector said ring the rpu and they would quash it. I rang them and they said thats BS. I must have it in writing. The thing Im most annoyed is that the inspector checked my reservations details and he said ya you had a ticket but said I could have sold it. Again I would have paid for a new ticket if i had money.

PopePalpatine

Heisenberg1 wrote: »

That's nonsense fares would not be cheaper with another operator they would be much more expensive look at the UK for example.

Not to mention that the UK has a much higher population than us and a higher population density. I don't think there would be much of a market to sustain competing train companies here.

2smiggy

if rail travel was privatized here the price would definitely go up, as it will be private after all and have to make a profit ?

services would be vastly cut on most routes around the country, some routes closed altogether. free travel taken from the pensioners and unemployed. do you think the government will continue this practice if a private company is billing them ever week for this. At the moment it is only asses on seats, and they might even buy some of the overpriced food or drink on the train.

even the likes of the late trains after some concert or matches would be stopped if there was not enough to be made out of it.

there is a good safety record on the rail here, due to it being well maintained etc. Just some of the things that I would imagine being changed if it was privatized.

As for the OP, send an email detailing you situation and provide the documentation , and I'm sure that the fine would be cancelled.

whisky_galore

People always weep and wail about being fined on trains, try travelling by an airline without id or ticket/printed email and just a sob story as back up and see how far you get. You wouldn't get to see the inside of the duty free.
Think letting you get on was their major faux pas, not the fine.

Barely There

PopePalpatine wrote: »

Not to mention that the UK has a much higher population than us and a higher population density. I don't think there would be much of a market to sustain competing train companies here.

Ireland doesn't have to population levels, densities or indeed distances to justify an inter-urban rail service on financial, speed, social or environmental grounds.

Our current rail system is used as a glorified OAP transport mechanism.

IE should be abolished and the savings used to develop the rail lines into greenways and add additional capacity to the inter-urban bus fleet.

Unfortunately, no Government has the balls to stand up to the IE Unions or the tree-hugging environmental lobby.

fxotoole

Nari85 wrote: »

Thanks for all the replies. With regards printing out the ticket again I tried that in Heuston station, the guy behind the counter refused. I asked for anything just to say I had a ticket but no luck. When I booked my online ticket they never sent out an email I had to ring them to get my reservation number.
I would have bought a new ticket but as i said i had no wallet. The train inspector said ring the rpu and they would quash it. I rang them and they said thats BS. I must have it in writing. The thing Im most annoyed is that the inspector checked my reservations details and he said ya you had a ticket but said I could have sold it. Again I would have paid for a new ticket if i had money.

Can't you print the reservation off from Irish Rail's website after the fact (I genuinely don't know - never done it)?

if not, do you have the reservation number? Maybe you could include that in your appeal, and ask the appeals officer to look it up on their system?

Dravokivich

Barely There wrote: »

Ireland doesn't have to population levels, densities or indeed distances to justify an inter-urban rail service on financial, speed, social or environmental grounds.

Our current rail system is used as a glorified OAP transport mechanism.

IE should be abolished and the savings used to develop the rail lines into greenways and add additional capacity to the inter-urban bus fleet.

Unfortunately, no Government has the balls to stand up to the IE Unions or the tree-hugging environmental lobby.

It serves purpose for a lot of daily commuters. I doubt many people from Longford to Dublin will take to a greenway very well.

It shouldn't be abolished just because it's being mismanaged.

fxotoole wrote: »

Can't you print the reservation off from Irish Rail's website after the fact (I genuinely don't know - never done it)?

if not, do you have the reservation number? Maybe you could include that in your appeal, and ask the appeals officer to look it up on their system?

Tickets can be re-printed from the ticket vending machines.

end of the road

Nari85 wrote: »

Just got a 166 euro fine for not having a ticket. I had bought my ticket online as i always do. My wallet was stolen/lost last night. I had to borrow ten euro to get to the train station. I explained the situation in Heuston and they let me on. When I boarded the train Mallow a ticket inspector came on. I went up to him privately between carriages to explain my situation. I had my reservation number. He went away and checked my details. I was on the correct train, i even had a seat reserved. He then told me that he was going to fine me. I'm just so annoyed I always use the train when going to dublin. I feel after this Im never using their service again.

the rule is if you don't have a ticket on you you get fined. do apeal it though and tell your story. make sure next time you have a valid ticket on your person. no point in not using a service just because you were technically in the wrong

end of the road

fxotoole wrote: »

Irish Rail have become obsessed with "Revenue Protection" in recent years

well if done right thats no bad thing in fairness. they're are places where people are getting on for free and not paying a cent. however revenue people are only on some trains which is a problem

end of the road

Links234 wrote: »

I really wish they'd open things up to private railway companies in this country, a bit of competition would go a long way.

apart from the plan to run tourist type trains, or maybe some freight, what private companies. where are they going to run enough services to compete considering the infrastructure is constrained as it is . where are they going to get the rolling stock. all good calling for private companies but when one may not be upon whats involved, they're is no point

end of the road

twinytwo wrote: »

i wish, unions wouldnt have it

and they would be right. private companies want to make a proffit, meaning higher fares and subsidies.

twinytwo wrote: »

place would be shut down....

by the government if privatization was to happen. thats if we make the same mistake as the UK which knowing ireland we probably would.

twinytwo wrote: »

how dare someone try to bring in cheaper and more reliable options.

privatization does not equal cheeper and more reliable options. i'm no fan of irish rail but i believe with good management and proper funding and money management it can be turned around. look at BR toards the end. while it had its problems, it was a very efficient and financially cost effective company which required less subsidy then the privatized railway. the grass is not always greener

end of the road

fxotoole wrote: »

Cheaper than they are now.

wrong

Larbre34

Privatisation has f****d railways all over the world. I wouldnt wish it on an already frustrated travelling public.

ebbsy

If you paid with credit card you will have some idea ?

end of the road

PopePalpatine wrote: »

Not to mention that the UK has a much higher population than us and a higher population density. I don't think there would be much of a market to sustain competing train companies here.

and even at that in the UK they're are only a few places with such competition. many places you have no choice.

Michael D Not Higgins

It's seems to me the revenue protection guys are under instruction to not entertain any stories and just let the appeals process sort it out. It's very hard for a ticket checker to verify on the spot whether someone has a genuine excuse or is just trying to pull a fast one. An appeal can look at the evidence available and make a more informed decision.

Edit: Just had a thought. If the above is the case, they should really just say so to the punter and let them know about the appeals process. It would generate a bit more goodwill then just slapping them with a fine.

end of the road

Barely There wrote: »

Ireland doesn't have to population levels, densities or indeed distances to justify an inter-urban rail service on financial, speed, social or environmental grounds.

absolute bull****. the hundreds of thousands who use the network each year say otherwise. financially rail is cheeper to maintain then road, all be it it doesn't have any other vehicle type to share its infrastructure with. environmentally, removing the railway would lead to thousands more cars on the roads meaning thousands more engines. but of course you know this. but you can't help yourself stiring **** as per usual, like your little rant here for example. http://www.boards.ie/vbulletin/showthread.php?t=2057282956

Barely There wrote: »

Our current rail system is used as a glorified OAP transport mechanism.

no it isn't.

Barely There wrote: »

IE should be abolished and the savings used to develop the rail lines into greenways and add additional capacity to the inter-urban bus fleet.

sweet mother of jesus. most if not all of the railway network has nothing to see. plenty of greenways along disused lines which actually have something worth cycling to see. plenty of money for dublins bus service. spending money on busses to replace the railway would be a waste as most would go to the car.

Barely There wrote: »

Unfortunately, no Government has the balls to stand up to the IE Unions or the tree-hugging environmental lobby.

the government recognize our rail network is needed hence they haven't done anything to it and have invested in it. all though they do need to fund it more. its nothing to do with unions or "tree-hugging environmental lobbies". funnily enough you seem to think thousands of cars on the road is more environmentally friendly then a few diesel trains and an electrified dart system.

[Deleted User]

The amount of judgmental prícks about. For all we know he could have had his ticket in wallet, no money, no access to printing or whatever and what if he is not from here with no friends who could help out?

I just hope it doesn't happen to some on here anytime soon.

I wouldn't pay that fine no matter what anyway. Definitely appeal or like two friends of mine did before, when they were fined when trying to pay at destination because their own station had nothing, not even a ticket machine, simply ignored the fine completely and that was the end of it.

SpaceTime

They seem to specialise in creating bad PR for themselves.

That was an absolutely ridiculous thing to do. The staff that let you board were clearly doing their best to be nice and let you board the train with the details you provided which is quite reasonable of them.

To let you on, then fine you later is completely ridiculous stuff.

I would suggest that you Tweet @IrishRail and mention @talktojoe1850 while you're at it.

kooga

Links234 wrote: »

I really wish they'd open things up to private railway companies in this country, a bit of competition would go a long way.

it will never happen with approx 70% of the passengers on the train are travelling for free!

Wompa1

The people in their customer services office are a lot more reasonable than the arseholes on the trains or in the ticket offices. Had an issue with a lady in the station in Galway. She wanted me to pay for a new ticket, The machine gave me two receipts..and no ticket. She claimed it was impossible and if I lost my ticket, I'd need to purchase a new one. Apparently they couldn't re-issue a ticket from the receipt.

Anywho, the customer service guy explained to me that they've had problems with the machines. They get jams. My ticket was likely jammed in the machine and instead I got my receipt and somebody elses receipt and they issued a refund.

Unfortunately, I kicked up a fuss and refused to pay so I didn't board my train that day. Ended up missing a training class that was paid for...The train was also at 5:20am...so f'ked up my day