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Child Item

Anyone else still waiting on SUSI Grant?

MJT

Hi,
Im a first year undergrad student at UCD and i was wondering if anyone else was having difficulty with the SUSI Grant?

Applied really early and sent my evidence (P21's etc..) away in Early August and not a peep out of them!

Rang and they say they havent even looked at my stuff and it'll be another 5-6 weeks before the bother. (not their exact words but whatever. :P )

Another friend called and they told her four months?? CRAZY!

One of my friends hackled them for ages, calling every day until eventually they said gowan..have the grant! (Again, not their exact words :P)

Just cant believe that this new "improved" system is so terrible?!

Anyone else having trouble with them..or heard back??

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Steodonn

Was hoping to hear from them today its almost 3 weeks since I entered y bank account details. I cant understand at this stage how it taks so long. They have already approved the grant checked my documents ect. No email so I am going to check my account on the way home not really expecting anything

Mayo_Boy

Why in the name of f**k do SUSI keep losing my f**king forms :mad:
This is the third time they have sent me a letter looking for forms that I have sent in already. It's an absolute joke altogether.

head_honcho

Bigtoe107 wrote: »

Rang them up yesterday they now apparently need a copy of my leaving cert results and a letter from my old school stating I attended there. This is the first I have heard of it and it seems ridiculous considering I am a masters student and I have already given them a copy of my results and proof of attendance. Anyone else in the same boat as me or am I just being messed around, I still have no student card and can't access the library despite a lot of work being due soon.

That is ridiculous! Why need your leaving results when you are at masters level?!

Bigtoe107

Rang them up yesterday they now apparently need a copy of my leaving cert results and a letter from my old school stating I attended there. This is the first I have heard of it and it seems ridiculous considering I am a masters student and I have already given them a copy of my results and proof of attendance. Anyone else in the same boat as me or am I just being messed around, I still have no student card and can't access the library despite a lot of work being due soon.

AppleBottle

angelaq99 wrote: »

Oh I would be sooo happy if it was there 2morrow lol I think everyone is struggling in their own way at the moment, thats amazing you got a reply by e-mail never once did they bother getting back to me, I have told my TD about it and he is looking into it but to be honest I shouldnt have had to go to him at all! best of luck and fingers crossed for you

The same to you! I'm so glad I won't have to deal with this next year! Lord knows how it will be run...

AppleBottle

Bigman92 wrote: »

I was told a few weeks ago that i was approved every bloddy form handed in bank details entered online. Now thats grand. Ring them a few days ago to see where the letter is. A respone from susi "Ahh where just having a bit of problems with the people who havent handed in there right forms yet so that is why the delay is" now that is a load a bull. Why did they change the system from last year. Not a problem in the world last year. Came every month. So she said that i could be waiting another month for this letter. Does that mean i wont get the next payment. They dont answer there emails. Takes a half hour to a hour to reach them on the phones. A JOKE. Had to move out of my student accomadation because of the grant being delayed. So its gone on long enough. Something needs to be done.

Which letter are you waiting on?

I thought after the bank details stage you don't receive anymore letters? I heard a few people saying they got an email to say their payment was lodged though.

Bigman92

I was told a few weeks ago that i was approved every bloddy form handed in bank details entered online. Now thats grand. Ring them a few days ago to see where the letter is. A respone from susi "Ahh where just having a bit of problems with the people who havent handed in there right forms yet so that is why the delay is" now that is a load a bull. Why did they change the system from last year. Not a problem in the world last year. Came every month. So she said that i could be waiting another month for this letter. Does that mean i wont get the next payment. They dont answer there emails. Takes a half hour to a hour to reach them on the phones. A JOKE. Had to move out of my student accomadation because of the grant being delayed. So its gone on long enough. Something needs to be done.

Mister Jingles

Anybody had any problems with getting their parents P21's ? Still waiting on Revenue to get their finger out of there **** and until then I cannot be approved :mad:

angelaq99

AppleBottle wrote: »

How amazing would it be if you woke up tomorrow and it was in your account?! :P I've always had my calls answered. (After waiting time of course) and my emails also. (The longest I waited was a week for a reply) They are ridiculous at getting back to people. I was tempted last time to give my name and number and let them get back to me because I was sick of waiting but having read about people here not having calls back, I decided against it.

You seem in a worse situation than myself due to falling behind on rent and childcare. I don't have those to worry about. But I've my travel expenses and books. I haven't been able to get one yet! And by the time I will (IF I get it next week) there are 3 weeks left in the semester...

Oh I would be sooo happy if it was there 2morrow lol I think everyone is struggling in their own way at the moment, thats amazing you got a reply by e-mail never once did they bother getting back to me, I have told my TD about it and he is looking into it but to be honest I shouldnt have had to go to him at all! best of luck and fingers crossed for you

AppleBottle

angelaq99 wrote: »

Iv given up ringing them at this stage, iv sent e-mails and never once received a reply either, i was told two weeks ago that i should get my payment last friday and to keep checking my bank every day, obviously it wasnt there! I take everything SUSI says to me with a pinch of salt now, they have been paying students every friday since 19th of october to try and get payments out, people will be paid tomorrow also but i wont hold any hope out in being one of them!!

I really hope your payment is there next week for you, i know how you feel i am counting on that money just to cover my petrol every week and help with childcare im behind with rent and everything now at this stage:(

How amazing would it be if you woke up tomorrow and it was in your account?! :P I've always had my calls answered. (After waiting time of course) and my emails also. (The longest I waited was a week for a reply) They are ridiculous at getting back to people. I was tempted last time to give my name and number and let them get back to me because I was sick of waiting but having read about people here not having calls back, I decided against it.

You seem in a worse situation than myself due to falling behind on rent and childcare. I don't have those to worry about. But I've my travel expenses and books. I haven't been able to get one yet! And by the time I will (IF I get it next week) there are 3 weeks left in the semester...

angelaq99

AppleBottle wrote: »

If that money is not in my account next Friday, I will go crazy especially since I asked and that was what I was told. Once I got my letter from the VEC's the past three years, I would get it the next payment date and if I was due to be back paid I was and never had problems. I was told that date and I'll be seriously pissed if it isn't there. I'm banking on that money. :eek:

I wonder was it because you missed the October payment which was on the 19th? And you're due to get it the next one which I was told was the 23rd. I do hope you get yours soon also. How long have you been waiting for a call back?

Iv given up ringing them at this stage, iv sent e-mails and never once received a reply either, i was told two weeks ago that i should get my payment last friday and to keep checking my bank every day, obviously it wasnt there! I take everything SUSI says to me with a pinch of salt now, they have been paying students every friday since 19th of october to try and get payments out, people will be paid tomorrow also but i wont hold any hope out in being one of them!!

I really hope your payment is there next week for you, i know how you feel i am counting on that money just to cover my petrol every week and help with childcare im behind with rent and everything now at this stage:(

AppleBottle

angelaq99 wrote: »

I received my letter stating my award on the 25th of October, I entered my bank details that day and as of yet i have still received no payment at all. I dont expect to be receiving 1 tomorrw either as people who have received payments seem to get an e-mail from SUSI saying they will be paid on the friday, Im starting to think I wont see it this side of christmas. Iv given up ringing as they have told me they will get a supervisor onto it and they will contact me, again nobody ever has.

If that money is not in my account next Friday, I will go crazy especially since I asked and that was what I was told. Once I got my letter from the VEC's the past three years, I would get it the next payment date and if I was due to be back paid I was and never had problems. I was told that date and I'll be seriously pissed if it isn't there. I'm banking on that money. :eek:

I wonder was it because you missed the October payment which was on the 19th? And you're due to get it the next one which I was told was the 23rd. I do hope you get yours soon also. How long have you been waiting for a call back?

angelaq99

AppleBottle wrote: »

When I was on the phone to SUSI last Friday they said once I get my letter (they said Monday or Tuesday of this week, got it Tuesday. Details went in Tuesday night) I should have my payment the following Friday, the 23rd. I hope it's there next week!

I received my letter stating my award on the 25th of October, I entered my bank details that day and as of yet i have still received no payment at all. I dont expect to be receiving 1 tomorrw either as people who have received payments seem to get an e-mail from SUSI saying they will be paid on the friday, Im starting to think I wont see it this side of christmas. Iv given up ringing as they have told me they will get a supervisor onto it and they will contact me, again nobody ever has.

hostal3isking

Nicole. wrote: »

I've tried getting through to them 6 times at different times during the day and still haven't been able to get through to them.

It can take over 20 minutes before they answer it did when I rang them

Nicole.

evolutionqy7 wrote: »

Your not holding on long enough...

I've tried getting through to them 6 times at different times during the day and still haven't been able to get through to them.

evolutionqy7

head_honcho wrote: »

Susi Robbie
What happens after FCAF sent in? Sent mine over two months ago and no word from Susi since. Can't get through on phone to Susi to find anything out!

Your not holding on long enough...

head_honcho

SuSi: Robbie wrote: »

Following assessment of supporting documentation if an applicant is awarded, they will receive an awarded letter in the mail. The letter will outline their award and instructions on how to submit bank account details online, if maintenance payments are applicable.

The bank must be one of the following: Bank of Ireland, AIB, Permanent TSB, Ulster Bank, EBS or National Irish Bank. Note the bank branch must be in the Republic of Ireland.

Susi Robbie
What happens after FCAF sent in? Sent mine over two months ago and no word from Susi since. Can't get through on phone to Susi to find anything out!

AppleBottle

JayEnnis wrote: »

Edit: I've entered my bank details after receiving the letter about it today. When can I expect to be paid?

When I was on the phone to SUSI last Friday they said once I get my letter (they said Monday or Tuesday of this week, got it Tuesday. Details went in Tuesday night) I should have my payment the following Friday, the 23rd. I hope it's there next week!

JayEnnis

Edit: I've entered my bank details after receiving the letter about it today. When can I expect to be paid?

SuSi: Reps

xkyzer wrote: »

I was just wondering, are SUSI going to back date us on the money we've missed?

I started college in early September but I only entered my bank details this Thursday. A friend of mine started college the same time as me and got his grant this week, but hasn't been back dated any money so far.

If a student is awarded too late for any of their instalments i.e. after a payment cycle has run for that month then they receive their all backdated payments due in their first payment.

For example, if a student does not receive their first maintenance payment until December, they will receive September, October and November. They would receive payment for December in January. (Paid one month in arrears).

SuSi: Reps

Mysteriouschic wrote: »

I have to send back the form of acceptance. So how does it get into my account I don't remember giving them my bank details or is there another form they send after?

Following assessment of supporting documentation if an applicant is awarded, they will receive an awarded letter in the mail. The letter will outline their award and instructions on how to submit bank account details online, if maintenance payments are applicable.

The bank must be one of the following: Bank of Ireland, AIB, Permanent TSB, Ulster Bank, EBS or National Irish Bank. Note the bank branch must be in the Republic of Ireland.

rjudge1994

JayEnnis wrote: »

I got an email to say that I've been provisionally awarded a grant and to send off my final course acceptance form. That was two weeks ago and I sent the form off straight away and I still haven't heard from them? I worked my ass off all summer and I'm starting to run out of savings so I'm kind of screwed if I don't get it soon. Anyone else in a similar situation?

Ive never even got a email or letter to say i was provisionally awarded i got a letter afew mounths back saying i had passed the first stage is all?i got a txt today stating they had recieved all my documents and they would be in contact wit me within two weeks anyone no what happens next really cant wait much longer for the grant im just making debt for myself

rjudge1994

AppleBottle wrote: »

Think you'd be lucky to be honest. I sent my documents in August and only got my reward letter yesterday.

I had all my documents in in july and they lost one so i had to re send it,i rang them today and they said they wil get bak to me within two weeks so fingers crossed!!!

AppleBottle

rjudge1994 wrote: »

I got a text today saying thank you for submitting all your documents and we will be in contact soon..anyone think theres any chance i could get it this mounth?

Think you'd be lucky to be honest. I sent my documents in August and only got my reward letter yesterday.

chrismon

He got a call of his mum saying a letter from Susi this morning.
She opened it and there was a cheque for just under 6000 from Susi.
Will ask him tomorrow if the cheque is addressed to him or the college.
We were all pretty confused talking about it today.

Annasopra

chrismon wrote: »

Heres a good one for ye.
A guy in college who is a mature student and getting back to education got a letter from SUSI today.
It had a cheque for €6000 sitting there.
He didnt apply for a maintenance grant and told them he is getting back to education.
He is ringing them about it tonight, if he can get through.

Did he apply for a fee grant? Maybe the cheque should have gone to the college instead of to him.

angelaq99

Maggie 2 wrote: »

Poppycock! They don't give cheques.

lol

Poppycock! my new favourite word lol!

bluesea

chrismon wrote: »

Heres a good one for ye.
A guy in college who is a mature student and getting back to education got a letter from SUSI today.
It had a cheque for €6000 sitting there.
He didnt apply for a maintenance grant and told them he is getting back to education.
He is ringing them about it tonight, if he can get through.

Pull the other one!

Maggie 2

chrismon wrote: »

Heres a good one for ye.
A guy in college who is a mature student and getting back to education got a letter from SUSI today.
It had a cheque for €6000 sitting there.
He didnt apply for a maintenance grant and told them he is getting back to education.
He is ringing them about it tonight, if he can get through.

Poppycock! They don't give cheques.

angelaq99

chrismon wrote: »

Heres a good one for ye.
A guy in college who is a mature student and getting back to education got a letter from SUSI today.
It had a cheque for €6000 sitting there.
He didnt apply for a maintenance grant and told them he is getting back to education.
He is ringing them about it tonight, if he can get through.

He got a cheque??? really??? I thought they only paid by monthly installments? I have been awarded maintenance grant since october, my bank details have been in the SUSI system for 3 weeks and i still havent received my first payment i doubt i will get it this week either its just a shambles of a system:mad: