krudler wrote: » nope, just regular stupid people. honestly I could (and should) write a book at this stage about dealing with customers and their insane questions. We have the regular freaks as well like the heavy breathers who keep ringing until they get someone young and female sounding (regular occurance) the people who ring back over and over again to be told the same answer to the same question by different agents. The people of a particular ethnic group who seem hellbent on stealing each others phone numbers constantly and trying to get numbers that dont belong to them put on blank sims to sell them. etc. etc. etc. I really wish I could sit people down beside me for just a day and see the mind boggling stupidity I have to deal with from people every day. eg: I once had a woman ask me if I could charge her phone up over the phone. By charge up I dont mean with topup credit or anything, I mean literally charge it up. with electricity. over the phone.
gravityisalie wrote: » Have you ever had someone call you and ask for your phone number ? , as in the number they just dialled to talk to you ? happens regularly:pac: i've given up on humanity:(
Nightwish wrote: » Another phone call from Airtricity this morning demanding another €70. The bill we have is paid in full and we have proof of it. However, they want us to pay for the amount owed by the previous tenants i.e. for gas used by other people!
DJCR wrote: » From my own persnal experience Ulster Bank have been absolute **** in this regard. I switched jobs where by I stopped being paid on fridays and got switched to being paid on the alst working day of every month. Naturally, I forgot to change the days which the bank was supposed to take the cash out of the account so I was often left paying a fine "charges" and receiving really ****ty letters to my parents address.. so I didn't cop it for a few months. By the time I copped it, I had paid about €120 in charges and had been treatened with a summons.
Also they are mad for calling you these days as well.
krudler wrote: » 75 days is kinda taking the piss though, thats almost 3 months. earlier in the year my bank account got obliterated by my rent, car tax, insurance, credit card, phone bill, broadband, bins, gas and esb all coming out within a week of each other (all direct debit) no point whinging, just didnt go out a few weekends that month. I'd rather forego a few luxuries than have to spend months trying to pay back stuff.
giant_midget wrote: » Idiots..:rolleyes:..I know a girl who worked there for a few weeks, You don't get clever staff when you pay a measly €22k per year..:eek::eek: ...pay peanuts and you get monkeys
Daegerty wrote: » It wasn't taking the piss a few years ago but now it is because everyone's mad to get their money. Times are a'changing and not for the better.
giant_midget wrote: » You don't get clever staff when you pay a measly €22k per year
krudler wrote: » Yeah its terrible having to pay for something you've used, next thing you know restaurants will want people to bay the bill before they leave the place!
Daegerty wrote: » Has anyone here noticed they are chasing people up a lot sooner these days? Before you could leave an ESB bill laying till the next one came along, maybe even get a third one in. but no more, a few weeks and they're on your house thinking you're going to abscond or go bankrupt. Eircon are the same and if you're making a habit of letting the bills laying around they suddenly start sending them every month. For some reason when any of these companies call up its on the afternoon after paying it. "Its paid already." "Our system shows that it hasn't been paid yet!" "Your system must be wrong so." "Our system is infallible now hurry on and pay up before we send the debt collectors 'round. If you don't pay in the next three days you'll be hearing from Intrum Justitia!"
vampire of kilmainham wrote: » intrum justita dont deal with the non payment of domestic bills they deal with bank loans or credit card depts that have been sold off to them and they chase you for the amount they are fair tooo and allow you pay an aggreed amount each month
beertons wrote: » When I worked in collections for two telecoms companies, my whole day was spent trying to contact people who hadn't paid. And you'd see the same notes written every month, promised to pay. Disconnected 1000 people one thursday, and turned off another 1000 people from using their broadband. If they hadn't rang in by friday at 4pm, they'd have no service for the weekend. They never forgot my name anyway! Twats. Yet they still wouldn't sign up for direct debit.
ejmaztec wrote: » Had I signed up for a Vodafone At Home direct debit, they would have grabbed €800+ from my bank account that wasn't due to them, because they screwed up big time and overcharged me since July last year. Even now the brainless feckers haven't resolved the situation, and are still over-charging me. I'd be waiting years to get a refund from the cretins. As it stands, I pay them what I'm supposed to pay them, and by bank transfer controlled by me, because I wouldn't trust them with a DD as far as I could throw them.:mad: They're the pits!
