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Three credits gone overnight

smuggler.ie

on 16 Mar 2025

Two SIM with same outcome - message @01:23 "your credit low" and data disabled.
Accounts display "No allowances"
Both cards topped first week of March
Glitch on the three system ?

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The Continental Op

I'll predict three's response….

"A very small number of customers have experienced an unexplained loss of credit which we will be dealing with on a case by case bases."

[Deleted User]

Grand not just me then. Web is back but lost €100 worth of credit, hopefully there's backups!

Whoever is on call deserves some extra pay

smuggler.ie

Someone messed things up - started charging for data on 15th @23:30 on unlimited data plan
And their web is crashing/failing to load - must be everyone woke up this morning and bombarding them with calls/chat