A thread for chatting about Temu bargains.
volume of post
Why would their rates be different to others?
I think they get very favourable rates based on weight. It costs them practically nothing to post a single item.
I was quite confused when it said "unlimited" orders on all deliveries but when I went to order it said I needed 10 euro min spend.
I went onto chat and they said it's to reduce waste/cost etc. but they said this restriction can be removed. So I typed, remove restriction, and it allows me free delivery on anything.
Bought something for 2 euro and delivery free. No way it can be profitable for them.
With their sister company they used the platform to sell advertisement space which could happen here. Their main aim now seems to be making the app addictive and spamming users with pop up alerts and emails about offers which obviously we can turn off but not everyone does.
the refunds we receive might not come from temu and could be taken from the actual seller of the product
Just on the customer service thing.
This approach is likely short term. Temu are undoubtedly losing money but it's what many growth companies do to gain market share. Then when they've weakened their competition, they look to make profit.
Dandelion Print Crew Neck T-Shirt, Casual Long Sleeve T-Shirt For Spring & Fall, Women's Clothing
€3.58
man, this is a good find, thx
Just works great post. Kept saying 20% code please and 4th response was ok has been applied please check my account
Yes, keep asking until it gives coupon.
Has anyone any recommendation of interdental brushes from temu?
The 20% off on request and re-instatement of expired coupons - is that by asking the chat bot?
I got a lost and refunded package pop up as transferred to Fastway today too
Update on this Temu order today for anyone waiting on stuff. Apparently it re-emerged from the Dublin Airport blackhole and cleared customs yesterday and today it is with the esteemed courier company Slow-way for delivery. Got the 5 euro credit and full refund so I now have free stuff to look forward to 😁 although given the courier its with, I won't be holding my breath. Unfortunately I reordered the stuff since my quoted post and that package arrived with An Post on Monday.
My last one from An Post had a return address in Dublin, "Yucan-fulfillment service for Temu, 508B........D15A276", so getting from Airport/Customs to there and then relabeled for An Post probably adds at least a working day to delivery.
They use verification through the mobile app so once you have internet it's fine, that's how I verify all my payments due to no mobile signal like yourself.
I should have said it’s with an post at the sorting office in Dublin
Was in Dublin and through customs on Sunday morning 10.26am?
Many thanks, Done!
I used them for ebay purchases years back, they were o/k until all the details went along with the company mobile.
I still have a lot of mobile signal problems, but I suppose for what I spend online it isn't going to be too much of a problem.
It’s in dublin now should be with me tomorrow
Your times are identical to mine down to the minute for arrival and customs clearance. Cleared customs on Sunday morning no movement since 😭. Do you have yours yet?
The main reason I use TEMU is because they take PayPal, so you don't have any risk of any messing around with your 'real' card like you've experienced. If they didn't take PP I wouldn't be using them. PP is free for the buyer so it's a no brainer, and if worst comes to worst you've got the PP dispute resolution as back up for 6 months.
Saying that, TEMU CS has been amongst the best I've experienced with an online sales platform, so hopefully a PP dispute will never be necessary.
PayPal. Wouldn't be using a card online at all if possible.
Did an order yesterday, it has shipped but I didn't think my card passed security. I have an AIB visa and the security push or password wouldn't work. I forgot an item and tried to add to the order, but I couldn't. The 50 euro was ok it seems but adding a forgotten control relay for eight wasn't feasible due to security.
After four calls to the AIB helpline I have logged an English visa with Temu. It's ironic that AIB charge for everything and provide a pretty poor service, yet no English banks charge if I'm in credit and the service is a whole lot better too.
I received my order yesterday after ordering 10 days previous. One item that cost 26 euro wasn't the right size so I asked for return label and refund to be credited to my account. I just checked my account and the refund wasn't processed so I contacted the chat helpline. Got an apology, told to keep the item and within seconds an email confirming the refund is in my account.
Some customer service in all fairness.
Ordered a medium size order (€50ish) on 4th Feb and arrived today 13th with An Post, just over a week so happy enough.
I got this hoody recently, it was €8 at the time, €14 now but the quality was great as was the fit. I'm XL and usually, it's the body length that is too short but this was really nice and washed well.
Any few bit I've gotten from Amazon in recent times are obviously coming direct from China given the delivery times.
Some things you can't get anywhere else,but otherwise the middle man can go whistle.
Many thanks, it might have been obvious as I progressed to payment, but I wanted to be sure.
This order seems to be back to normal delivery wise, maybe Chinese new year slows things down because I know a few factories close down for two weeks
