If you have the app open it up and tap on the Zappi symbol
If you look up yesterday (or the day you used the boost) you should see the graph going to 7kW
You can see here that mine peaked at 4kW today charging from solar
I'm wondering if the charger was running slow or finished too quickly
You need to ensure they are on the same channel: https://support.myenergi.com/hc/en-gb/articles/4933265182865-Checking-the-radio-communications-channel
Got in touch with an installer. he says only smart chargers get the grant now.. Im looking at 2nd hand zappi v1. If I add the hub reckon Id be ok? anyone done this recently. Zappi v1 is on triple e list.. that might be enough?
Cheers.
Post a pic of the schedule from your app
And go to the charger, and go into the Advanced Menu > Supply Grid and look at the DEVICE LIMIT value. 32A = 7kW
hi folks - i noticed on grid network settings my zappi is set to 50amps - should this be 60?
I think that the max that a Zappi can pull through at 7kW is 32amps for a single phase supply...
im more interested in it from the point of view of it load balancing the house - i see the zappi dial down sometimes if i have the house battery charging - 3.5kw, dishwasher on 2.5? and washing machine 2.5? zappi 7.2?
Depends on what you set supply limit at on the Zappi, think 63amp is the norm so Zappi will automatically reduce it's power when e.g. electric shower goes on. Whilst a battery will be a constant 3.5kW, the dishwasher and washing machines will peak around 2.2-2.3 but only for short periods so will not impact draw from the Zappi
thanks so it would be safe to up the limit on the zappi to 60 amps? the supply fuse is 100 amps and breaker is 63 amps on consumer board
changed the setting last night and it did the trick - power on the zappi didnt dip when the dishwasher was spiking and battery storage charging.
Hi. I have a Zaapi and an electric shower. When I have the car charging and turn on shower and Solar battery is charging in morning from grid (in winter months) the power trips. Is there a setting on the Zappi to stop this as I thought Zappi could counteract this issue.
Thanks all.
What rate are your batteries charging at? When you say the power trips, do you mean the main 63amp mcb?
Yes - main mcb trips. Batteries charge circa 2.5kw per hour - shower around 8kw and Zappi at 7kw.
Ya, sounds like your Zappi isn't load balancing. Could just be a settings issue. There's also a chance it wasn't installed correctly. Do you have a ct clamp or harvi installed?
Yeah. Both installed. Have an eddi also.
CT clamp not installed correctly or incorrect settings in the Zappi. Get your installer back to sort. Should be a quick fix if they know what they’re doing.
Had an error with our 2 year old Zappi which MyEnergi have replaced.
Error code was #2417 which seems to relate to 'All relays and contactors are closed but there is no voltage on the output'
Would anybody know fix for this as I could use the charger elsewhere if so? The fact that a new one was sent straight out would lead me to believe it is not possible.
Thanks for any help.
MyEnergi will look for that unit back, the crowd fitting the replacement will take it, that's the way they operate now
Does anyone know how to read the warning on the display of my Zappi v1? I don't have a hub or app and the onscreen menu is pretty poor for navigation...
Haven't looked for it back and our electrician replaced it.
The manual is up here. https://www.myenergi.com/wp-content/uploads/2022/06/Zappi-v1-Manual-.pdf
I’d say it’s in the “Event log” menu. See page 17.
I had my Zappi installed today - all went fine. I am considering taking out the extended warranty which would cover it out to Nov '28 at a cost of €140.
Is it worth it?
Good few warranty replaced Zappi’s come up for sale from time time so I don’t think they always look for them back or take them away whilst doing a warranty swap. Don’t think there is anybody in Ireland repairing them yet ?? It could be a good earner for somebody into electronics as there is a lot of them installed here now.
ive been mulling the same... i might pull the trigger in year 2 or 3.. i reckon with electronics.. they tend to break in the first couple of months anyway or maybe over a winter if there's water ingress..
I see there's a tethered one and untethered one.
My drive is quite open is the tethered one better in that case?
I assume an untethered one gives you the option of a longer or different cable in the future?
pros/cons with both..
pros with tethered
cable is there when you want it - plug it into the car
cons with tethered.. doesnt look as tidy.. potential for someone to mess with it.
pros untethered..
cleaner look
can use your own cable
cons with untethered
you have to get your cable from the car and unfurl and plug in - in hail/rain/sun..
at work we have untethered chargers and its annoying have to get the cable out of the car especially in the rain.
Get your work to buy some cables and leave them permanently connected. If they’re too stingy, maybe the EV owning employees could club together and buy them. Saves a lot of faffing about especially in bad weather.
The electricity is free so can't complain to much
All the more reason to buy a few cables
More chance of one being broken with tethered on shared devices imo
![Photo of [Deleted User]](https://wd.vanillicon.com/v2/da062963b749703a88f3d03ba7706479.svg)
