If I remember correctly there’s slightly higher rates on weekends when the markets are closed, and Revolut adds 1% on top
Not really that big a diff tbh unless it’s large sums
1% extra on weekends and a monthly Quota of 1000€ above that gets another 0.5%
More details here:
https://www.bonkers.ie/blog/banking/n26-versus-revolut-how-do-they-compare/
Did anyone with a Revolut credit card get their promotional 1% cash back?
Thought it would be on statement but got my first one this week and no mention of it. Credit agreement said it’s applied monthly - assume it just goes against the balance.
EDIT - Found it. For anyone else looking there’s a Benefits subsection under Credit Cards.
I've been getting some cash back credits, but I'm not sure if it is for the credit card and/or the 1% 'shuddup' cashback they offered me when I complained about the AIB credit card payment issue.
I think they are split out so if it’s not in your credit card area then it’s your shut up money ;)
They told me it's based on the plan you're on; basic gets 1%, premium 2%, metal 3%
Moved all my direct debits over to Revolut and all seems to go smoothly with one exception. Laya life say my DD failed. Revolut say they didn't receive any request from them. Has anyone else found this issue and if so how did they resolve it?
I haven't had this issue but it's most likely just a mistake with the account details.
You should have gotten some confirmation from Laya that the direct debit was changed with the new IBAN they'll be taking from, if not then it's possible they didn't transfer you across in time
All my DDs got transferred over without any issues, although I don't have any Laya ones
I confirmed over the phone and email what the Iban was and they said that’s the one they used, they will try again and time will tell.
If they updated the Iban just a few days before a DD batch was sent to the bank for a collection, it's very possible that it has overlapped and a DD collection was still with the old Iban.
It was updated just under a month ago. It didn't come out of the old IBAN account either. Hopefully it sorts itself out on the 2nd attempt.
Havnt had that problem, changed over my DDs expecting it to be a bit of a pain but actually wasn't.
Using Revolut for our joint account including mortgage deduction is working well so far
Regarding the Revolut to AIB IBAN card transfer issue. Final response from complaint number 2 (extract from email) from Revolut:
"You then notified us with this information on the 29th of April 2023, after which the case was escalated for further investigation with our Tech team. With this additional information, our Tech team was indeed able to determine that the End-to-End IDs for the transactions were not being correctly assigned. This did not trigger errors on our end, which is why the Payments team previously stated that the issues were not on our side, however now our specialists are aware of the problem and are working on implementing a fix.
We are constantly working on keeping our services up and running without any errors or interruptions, however, as stated in Clause 27 of our Terms and Conditions, “we can't promise that this will always be the case or that the services will be free from faults. We also rely on some third parties to provide services to you, which can sometimes disrupt our services. We’ll always do our best to solve any problems with our services, no matter what the cause.”
Nevertheless, I would like to thank you for bringing this issue to our attention and for your contribution to identifying the source of the problem. We cannot confirm if and when this will be fully fixed, as we will need to also involve AIB to find the best solution. From a services' perspective, I wish to reassure you that we always have the best interests of our customers at heart and we aim to offer you the best experience. However, I realise that we failed to meet the expectations you had of our services. Please accept our apologies.
Our view
Whilst Clause 27 of our Terms and Conditions clarifies that we cannot always guarantee that our services will work without interruptions, I nonetheless believe that your experience is not to be dismissed, therefore, I decided to uphold your complaint."
Mad that the “final response” has no actual solution. It’s good that they are working on it, but I’d have hoped that a final response would include a solution, or at least a commitment to timescale for a solution.
You won't get a timescale for a solution because that creates a situation where Revolut will have to commit to a specific and measurable result, and at any time the development team might be interrupted with other work or stuff just breaking
"We'll try to fix it at some point" is about as good as it gets
Ah lads, do your customers really accept pissy excuses like this? Ever heard of having resources for development AND support to avoid development being delayed by stuff just breaking?
Its not rocket surgery.
It isn't, but companies don't like handing out timelines to customers unless there's an absolute need to do so (for example, a new feature release date)
They may be actively working on it, or it could be right down the backlog, but they probably won't tell us where it is in the queue
I'm still waiting for my Irish IBAN.
I mean its mad, anyone I have chatted to friends, family, work colleagues have all been transfered over.
Is anyone still left on the LT IBAN, haha (apart from me :cry: )
I just got the email telling me that I will be migrating to the Irish IBAN in approximately two months two days ago!
The fact they have even acknowledged the issue is on their end is monumental progress in itself.
Got a new phone, same number and all Revolut attempts to top up have failed. Anyone help?
I registered the new device to the other account that I am trying to transfer to and removed the old device. Don't know whether the problem is with Revolut or BOI.
Recently changed handsets and I was worried about the Revolut app switching over...was seamless.
I had to delete app and reinstall, may be worth a try.
Delete is the way
Managed to link my an post money account to my revolut but I can't link it the other way. Anyone manage to do it?
Still waiting on it too
Issue seems to have sorted itself out when Flogas attempted the DD a 2nd time so not sure which side the issue was on. Either way sorted now.
How'd you manage that? It wasn't listed on the available banks to link
Excuse me, let me rephrase that. I can see my revolut balance in the an post money app but I can't link an post to my revolut account.
Ah okay, had it backwards
I don't think Revolut have enabled An Post yet for linked accounts
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