Virgin Media Cancellation deals

Don't callback.

I got a call after 10 days, and three in total. I wasn't interested in even hearing an offer, so I never picked up.

Just rang them there, got 250Mbps broadband for €35 for 6 months but my god it's a painful experience being lectured by someone at the end of the phone

Let it cancel and just sign up as a new customer.

Has this kicked in yet?

https://www.virginmedia.ie/about-us/press/2022/virgin-media-announces-wholesale-deal-with-vodafone-ireland/

It was all optics for some reason. I'd be shocked it it ever actually happened.

Not sure but I'll be ringing them later. I'm prepared to go with the 90mb Eir can give me at this stage. I can't keep paying 75 euro a month for Broadband only.

20% in fact

That's €2 cheaper than the new customer offer, well done. Were you still in the 30 day cancellation period or had the service stopped when they rang you?

Thursday marked a month to go before my current contract runs out. I have bb (250 meg) and phone. The current contract was half price for 6 months (31.50) and full price the subsequent 6 months (63).

Armed with my standard VF/Eir alternative price I was all set to point out a lot had changed in 12 months. BB was a luxury and an expensive one at that given the emergence of the cost of living crisis since my last call.

The call was just to cancel. Figured the annual dance would involve them calling me back at least once. But all sorted in the one call. Same package but this time a 9 month half price discount. So effectively paying the same price as a new customer. The plan was to let the OH sign up as a new customer if there was no traction from them.

The annual call to cancel is a pain but at the same time when it goes well there is a sense of achievement. I know at some point they won't post me the discount I want and I'll be off but that's for another year.

Give them another call. Not been with them for a few years but they always mentioned the discount on the contract on all mine over the years.

Got 1gb bb only for 40 euro for 9 months and 80 for 3 months

You did well, I rang them about 5 weeks ago as was out of contract and back to full €60/m for same 250MB bb connection only. After 3 or 4 different levels of "managers" best they'd offer was half price for 6 months and full price for 6 months which I was on previously averaging out at €45/m. I told them if they offered me the same €39/m as per new customers I'd stay otherwise I was cancelling our 15+ year relationship. They wouldn't budge so I gave them their marching papers happy in the knowledge that fibre was finally available in my area.

Moved to Sky 500MB connection at €30/m for 12 months. Excellent technican from OpenEir was out to install the fibre line last week and all going well thus far, Virgin connection now dead and they've yet to send final bill and seek the return of their modem box.

True, FTTH was a long time coming and I'm in an urban area of Dublin 15. I had checked periodically over the years but first I heard of the rollout finally taking place was from a Vodafone rep at the door a couple of months back saying that FTTH was available and was I interested in Vodafone. I asked him now the install to the home was conducted as we never had fibre before and he went concocting all sorts of stories how fibre lines were already installed to everyone's front door. I offered to open the telephone cabinet at the side of the house to disprove his story but he didn't want to take me up on that. Guess I shouldn't be surprised that reps selling a particular product don't know how that product works or how it's installed.

I got offered the measly €15 off a month for 9 months. I had been paying €92 a month for The big Bundle (TV & Broadband). Been with them 15+ years.

I got 6 months half price last year and 9 months half price the year before that. The agent said he could only offer me a certain discount because I had received other discounts in recent years. I think I will actually move this time and take up an offer with some other provider.

cancel@virginmedia.ie

And, I can confirm it works.

How long did it take virgin to reply to the mail?

Hmm. I sent yesterday. No acknowledgement yet.

Just got the automated reply now.

Yesterday I had sent a follow up mail asking if the original mail was received.

There's 2 confirmation e-mails 10 minutes apart. I saying it will cancel on the 29th march & the other saying the 30th March.