zx80 - I'm delighted that your question was answered here, that precisely what this forum is for.
Your question was asked and answered before I made my comment. My comment wasn't aimed at you at all, so sorry if you took offence. My comment was a general counter argument against those posts that seem to imply that any lack of knowledge or understanding of the user seems somehow to be the fault of the dealers. Maybe a dealer has explained something like charging but the user just hasn't understood it.
"Think of how stupid the average person is, and realise half of them are stupider than that" - George Carlin
firstly, I agree that many many things should be looked after by a dealer before the new buyer rolls off the lot. Safety features like the spare wheel or alternative should definitely be included.
However should it not have been done, or if the new owner simply forgot ( given the amount of info being firehosed at them, plus excitement of buying a new car ) then they should be able to come here and ask without fear. You may not wish to put the effort in, but someone else may be more than happy to.
there is no need to be rude or snotty, but then this is the internet....
I agree with Fits that RTFM wasn’t a particularly helpful response to my query. I had tried the in-car manual, and when I didn’t find what I needed I thought “Why not ask the helpful people on the id.3 thread at Boards.ie.?”. After all, it seems that asking questions and getting helpful responses is a large part of what goes on here. At no point did I state my ignorance of the location of the tyre repair kit was the car dealer’s responsibility. I would suggest that enough time has been spent on this topic and we all get back to more interesting matters.
Car dealers who supply evs are supplying very expensive machines which are unfamiliar and new to most owners, many of whom are purchasing their first ev. It is only reasonable that such car dealers have a responsibility to provide their customers with backup, whether by supplying information peculiar to the models they supply, or by way of warranty. They are being well paid to do this, and the better they look after their customers the better appreciated their sales operation will be, and the more kudos that operation will earn over time.
i don’t have a position on anything besides rude responses. And if you read back the thread you will see I never laid blame at dealers either.
So, to summarise your position on the matter:
To take this line of logic further ..
Dead easy to blame the dealer for everything, isn't it!
Look I just dont think RTFM is a great response to a genuine query. And if you dont like queries of that nature I suggest you unsubscribe from this thread for the next six weeks.
I agree that some buyers are incredibly green when it comes to buying an EV. They complain bitterly when their car doesn't deliver the WLTP figures, yet never complained when their previous car didn't come near the official MPG either.
But I think that the very least a dealer should do is explain the charging speeds and cables correctly. This is a new tech for a lot of people so it's just good etiquette.
I've read lots of stories lately where people have turned up at a rapid and plugged into the type 2 and then can't understand why it's taking hours to charge rather than the advertised 30-40 minutes.
Yes. If you want a hard copy then download and print it.
Where would it stop if dealers were expected to start giving classes on how to own an EV?
If the new owner does not know something then surely the onus is on the individual to make the effort to learn about their new purchase.
I believe all the pre-delivery inspections are done at NVD (National Vehicles Distribution) in Baldonnell, at least they were in my case, and I had my car the day after it was delivered to the dealer by NVD.
No. He’d said max two weeks from it landing - it takes about a week to get to dealer and then I guess they need to do stuff with it before handover.
I was hoping it might be this week. Did you get a call?
Problem with glitching CarPlay resolved….
I’ve had a problem for a few weeks with CarPlay glitching (sound stops for a fraction of a second) maybe once or twice during a song - not a major issue for most people, but about a 5 or 6 on the annoyance scale for me. I use an iPhone with iOS 14.6. A member of the speakev forum pointed me to the solution which was to deactivate the id.3 from searching for new WiFi networks on an ongoing basis ( for some reason I had activated this option). You’ll find it in Settings>WiFi>WiFi>Search for WiFi. If you’re experiencing a similar problem I hope this resolves it for you.
Yeah, the handover was pretty cursory and involved a lot of misinformation about the WeConnect service and the features that were available through the VW Shop option in the Infotainment system (for the record, there is no VW Shop option in the id.3 Infotainement system). So a lot of basics were missed unfortunately and the manual available via the Infotainement system isn't the easiest to find info,in IMHO.
It was an okay bedtime read! But given the way things are going, with new/revised functionality coming via OTA updates, the hardcopy was probably obsolete the day it was printed. From memory, I think the version we got was from December 2020. Added to that, it's a 'catch-all' manual, so it includes features not in our Style spec (in fairness that's always been the deal with car manuals), so I think the updateable version in the infotainment system is better.
Ah ok. Maybe it’s in UK they don’t get one.
Same here. Got a hardcopy too.
We got a hardcopy with ours when we got it about 2 months ago.
Whyyy are we wayyyting. Still anticipayyyting.
one more week and I should be picking it up I think.
The one that’s in the infotainment system? Owners don’t get a hard copy.
RTFM?
its shocking that a dealer will let you out on the road without explaining something as important as this.
Cheers, Just checked, all present and correct! Hadn’t noticed that little flap.
Underneath the false floor in the boot in a black zip bag.
I just checked the equipment list online for my Tech model on My Volkswagen and note the following line:
Tool kit and Tire Mobility Set: 12-volt compressor and tire sealant
I have not located this in my 2-month old Car. Can any current owners confirm if this was delivered with their id.3 and, if so, where was it located?
Thanks…
Yes I think there's an app that can tell you the charging in KW and the amount taken from the battery in Kwh which is far more useful than some poxy Kwh/100 km reading.
That's why I said "good". But it was a tongue in cheek comment. My Goodyears seem to be lasting well and I am not too easy on them..
and much less grip with longer stopping distances, but hey.....
Agree, great car to drive. My figures are fairly similar when I manage to get a bit of motorway driving in. But it's too easy for the speed to creep up over 130km/h if the cruise isn't on.
BTW another thing I have noticed since the first part of the OTA update is that it seems much easier to adjust speed for ACC with the wheel buttons than before. 1km/h increments don't seem to turn into 10km/h anymore..Still waiting on part 2 of update, only 11 days now..😊
If you get a good hard rubber tyre next, you will probably get another 20km on a full tank..
My winter range report is quoted in the same post above. Expand it and you’ll see the details.
I do use the sat nav. The charge points are on it. I haven’t checked how up to date it is across the country. The ones I used were all there.
![Photo of [Deleted User]](https://wc.vanillicon.com/v2/c35d4ce8a12792ca13fb381f4727ac6f.svg)
