EU Digital/paper! Certs, the Megathread - threadbans in OP

ACitizenErased · 30-07-2021 05:23PM

Lads has anyone gotten their cert updated on the helpline? It's now 9 days (7 working days) since we got through and asked for an update but no sign of the cert yet.

lauradryeye · 30-07-2021 05:44PM

Rang at exactly 8.30 this morning and at around 10, I got the 90 minutes message so was thinking of giving up but someone did answer at 10.15. Was told my cert will be there within 5 days so fingers crossed it will and I never have to call them again...

LeCelso · 30-07-2021 05:53PM

https://www.boards.ie/discussion/comment/117683960#Comment_117683960

I rang last week, was told I would have it within 5 days. It never came so I rang this afternoon again.

Got through after 1hr 50mins, talked to someone, on hold on and off several times, apparently there was an 'issue at their end' , now processed again with the corrected details and should have it in 5 days. (the second name on their end was spelled incorrectly DESPITE me going through it all last week)

Its worth trying again as I suspect I would never have gotten it (assuming they got it right this time around)

Roll on the automated version.

Luckylow10 · 30-07-2021 06:20PM

I wonder is the helpline open weekends, Or the bank holiday?

the two times I called , i got through to ladies with English accents maybe just a coincidence or are they based in the U.K. out of curiosity..🤔

lawred2 · 30-07-2021 06:40PM

So if the vaccine card is valid for use then I presume that can be used in lieu of the DCC while waiting for the DCC to go active after the 2nd jab?

Ms.Sunshine · 30-07-2021 06:42PM

Can anybody offer advice , I’m travelling back and fourth to the UK from Dublin in two weeks , double vaccined since July 6th but no cert yet . I tried phoning the helpline but got no answer

Is coming into ireland from the UK the same as other countries - with the cert no test required but without a cert you need a pcr test 72 hours prior to arriving ? Why can’t the vaccination cards work to enter ireland ! It’s a shambles

LeCelso · 30-07-2021 06:56PM

https://www.boards.ie/discussion/comment/117684202#Comment_117684202

They were working last weekend, sat & sun, and yes both times I called they were english :)

is_that_so · 30-07-2021 06:57PM

https://www.boards.ie/discussion/comment/117684275#Comment_117684275

It's in the new regulations as an acceptable form of proof for indoor dining and I don't see any reference to the gap until fully protected.

You can get them from here, it's S.I. 385.

https://www.gov.ie/en/collection/1f150-view-statutory-instruments-related-to-the-covid-19-pandemic/

tuisginideach · 30-07-2021 08:43PM

RTE news at 5pm and 6 pm sais a new portal had opened today for online queries but didn't give any details of how to access it. I can't see anything online. Son vaccinated 5th July and no sign of cert. Other son's has incorrect dob

eltonyio · 30-07-2021 10:03PM

Details about the new portal here: https://www.gov.ie/en/service/035a8-how-to-get-your-eu-digital-covid-certificate/

IQO · 30-07-2021 10:23PM

https://www.boards.ie/discussion/comment/117685029#Comment_117685029

Thanks for sharing, https://www.covidcertificateportal.gov.ie/ seems down already though :(

eltonyio · 30-07-2021 10:24PM

https://www.boards.ie/discussion/comment/117685093#Comment_117685093

I've been trying it for about 20 mins now. Keeps crashing. Basic errors like captchas not loading properly.... not very surprising.

ACitizenErased · 30-07-2021 10:41PM

The website's down already, server crashed.

RobAMerc · 30-07-2021 10:43PM

badgateway.JPG

total clusterfluck

eltonyio · 30-07-2021 10:43PM

Got all the details filled in and it said to call the helpline anyway. Not sure what use that is!

Luckylow10 · 30-07-2021 11:38PM

Managed to fill out my details on the portal and it said it will send my cert to my email within 5 working days.

Mars Bar · 31-07-2021 07:51AM

I had the j&j vaccine yesterday at 1.15pm and just received my cert in an email

naughtysmurf · 31-07-2021 07:55AM

My mrs never got a cert emailed to her, used that new online portal earlier this morning & got her cert with no issues

El Weirdo · 31-07-2021 08:22AM

Finally managed to submit my details after multiple captcha issues. Tells me to ring the helpline. **** useless.

Edit: I take it back! It appears that the online form (shite as it is) seems to have taken the pressure off the phone lines. Rang and got through in less than a minute.

Stella50 · 31-07-2021 08:22AM

Just tried the portal 30 minutes ago. Entered my details. pressed submit and "processing" on screen since. Typical cluster£cuk like everything else with this country.

Luckylow10 · 31-07-2021 09:47AM

https://www.boards.ie/discussion/comment/117685697#Comment_117685697

She got her cert straight away? Or did it say 5 working days?

gipi · 31-07-2021 09:52AM

My 2nd jab was on 6th July, and my cert arrived in my email around 6am this morning. Haven't scanned it yet but it looks correct. Phew!

tiredblondie · 31-07-2021 10:13AM

Dose 2 received at 930am yesterday morning

Cert received in my email at 426am this morning!!!

Thought there was a 7 day wait to be fully protected??

airy fairy · 31-07-2021 10:15AM

https://www.boards.ie/discussion/comment/117685961#Comment_117685961

There is. The very won't become valid until the vaccine is valid/fully protected. It won't scan afaik.

tiredblondie · 31-07-2021 10:16AM

https://www.boards.ie/discussion/comment/117685967#Comment_117685967

I've no plans on going anywhere anyway, I feel like absolute 💩!!

tiredblondie · 31-07-2021 10:17AM

Is there an app or something that can be downloaded to see if the qr code works?

TheChizler · 31-07-2021 10:18AM

https://www.boards.ie/discussion/comment/117684283#Comment_117684283

The HSE vaccination card is acceptable for travel to Ireland

https://assets.gov.ie/162930/a6baf4ee-bb3f-41ab-becf-6afa8d96b134.pdf

lawred2 · 31-07-2021 10:22AM

https://www.boards.ie/discussion/comment/117685967#Comment_117685967

I see no reason why you couldn't use the vaccine card while waiting for cert to scan

sue97 · 31-07-2021 10:29AM

Getting this message. I tried chrome and safari. Any suggestions why. My data seems correct. “We can’t update your Digital COVID Certificate at this time. Please ensure that you have entered your details, including the Unique Certificate Number, exactly as they appear on your current certificate as well as your PPSN/Mobile Phone number. If you continue to have problems please call our Helpline at 1800 807 008 and they will assist you in updating your certificate.”

airy fairy · 31-07-2021 10:34AM

https://www.boards.ie/discussion/comment/117685990#Comment_117685990

Technically no, but if someone looking at it is clever enough, they can count the days from vaccination and if it's not 7 days post 2nd vaccine, in the case of Pfizer, they don't have to let you in to wherever you're going!

It also leaves you wide open to getting the virus head on if not properly covered.

EU Digital/paper! Certs, the Megathread - threadbans in OP

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