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Child Item

Sold car yesterday, now buyer demand full refund

Salim57774

I have bought a car for me and my sister in the end of February this year but as she is on learner permit, it was difficult to insure, so we have it up for sale for 7300. A woman contact my sister to come and view it from Cork, and she came with 2 other guys who fully inspected the car. And checked every single button.
She asked before she came about engine, timing service, and some mechanical questions that i don't know. i told her to bring her own mechanic with her as i don't have a clue about car mechanics and car history as I bought it recently and i don't know much about history. Told her that i was told by the last owner that the car has a timing chain changed by a specialist VW garage a few months back and that's all i know.
Car is driving perfect with no issues at all. She and the other 2 guys drove the car around the building and left it running for some time. They spent around an hour inspecting it and thinking about the purchase. finally, they complain about the brakes condition that needs to be changed soon, and we agreed a price of 7k, the car has long NCT and is taxed.

They paid and drove the car back to cork,then 3 hours later they messaged saying the car had a problem and it's showing low oil pressure, and they will be taking it to mechanic and if its a major issue, they will be returning it and looking for a full refund.

I explained that they bought the car and it was driving perfect, and they have the opportunity to fully check it and test drive it and brung their own mechanic and i can't return the car, especially that i don't know what they have done to cause this issue.

The car was parked for over a month, and they started it and drove it, everything was perfect but now they are demanding full refund, or they will be talking with me through their solicitor.
.
.
What do you think i should do. i already sold the car to buy a smaller engine car to get cheaper insurance and i can't take it back. Could you please advise me on what to do or if I'm legally required to return it?

It's a private sale, which i understand if the car is sold, the previous owner is not responsible for anything then.

In the same time, I'm afraid of taking the matter to court and solicitors, which could cost me a significant amount of money defending my side.

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Comments

Salim57774

banie01 wrote: »

Exactly this.
I wouldn't even discuss googling causes with the buyers.
You sold the car, advised them of what you knew, they had the opportunity to inspect and chose to buy.

The OPs obligations as a private seller have been meet and tbh other than advising the buyers that the sale is final.
I wouldn't be engaging any further.

Thank god i have all the communication done through Donedeal and every message is still here in case she comes up with any story.
Hope the problem is minor, and she could easily fix it and that's it. If she comes back demanding full refund i will ignore it and that's it.

Salim57774

colm_mcm wrote: »

Small point here, but don’t use the terms ‘buyer beware’ or ‘caveat emptor’ if you’re talking to the buyer. It implies guilt.

Just say the car was perfect since you got it, and if anything’s happened the car since they bought it that’s bad luck, but you have no interest in buying your own - now broken - car back.

End of story.

Thanks for this advice, its my first time having this issue and i don't know what to do that s why i have made this thread.

SCOOP 64

Salim57774 wrote: »

probably will be doing same thing as your friend, Thanks for your reply to my thread anyway.

My friend can be easily intimidated ,i think the buyer also picked this up at sale, he was worried about it so much he went to the guards and told them the whole story, they said ignore anymore messages from the buyer its a private sale so it would be sold as seen.

RandomViewer

Salim57774 wrote: »

Was thinking of paying her some money as a goodwill but if this could mean admission of guilt then i wouldn't do anything.
You saved me from this stupid mistake. Thanks for your advice.

The car is sold as seen, with NCT and tax, and it was driving perfect and never give any trouble before.

Don't pay anything, it's admitting liability,

Salim57774

SCOOP 64 wrote: »

My friend can be easily intimidated ,i think the buyer also picked this up at sale, he was worried about it so much he went to the guards and told them the whole story, they said ignore anymore messages from the buyer its a private sale so it would be sold as seen.

Thanks for mentioning this, I will definitely ignore it so.

RandomViewer

Something similar happened to me years ago, was a tractor not a car, guy bought it and a few weeks later phoned looking for his money back, told him it was OK when it left here, phoned multiple times after that and I ignored him, in the end up I called him and told him I looked forward to my say in court, never heard from him after that

Salim57774

RandomViewer wrote: »

Don't pay anything, it's admitting liability,

Im not paying anything and will be following all the advices here. Thanks for your reply.

road_high

Salim57774 wrote: »

Thanks for this advice, its my first time having this issue and i don't know what to do that s why i have made this thread.

You come across as a genuine thoughtful sort- I mean this in a nice way but lots of vultures out there think they can fleece a soft touch- especially a group together which can be quite intimidating. They sound like chancers to me tbh- see a young girl on her own selling a car and not used to it.

Parachutes

You get some chancers and scam artists on done deal/adverts and the like. I’ve never sold or bought a car on it but did sell camera equipment on it before and the exact same thing, they had it for a day before deciding I had ripped them off and the camera was broken and I was to give a full refund or they’d take me to court etc. A simple click of the block button will make them feck off fairly quickly and never give them your own address, do the meet up in a public place.

Seth Brundle

Out of curiosity, did you send off the owners cert to Shannon?

[Deleted User]

Salim57774 wrote: »

Thank god i have all the communication done through Donedeal and every message is still here in case she comes up with any story.
Hope the problem is minor, and she could easily fix it and that's it. If she comes back demanding full refund i will ignore it and that's it.

Screenshot or back up all of these.

Meeoow

Sounds a bit dodgy that you have the car less than 3 months and selling it.
She was mad in the head to buy it. I wouldn't have gone near it.

Buddy Bubs

What type of car was it? I see vw mentioned

road_high

Meeoow wrote: »

Sounds a bit dodgy that you have the car less than 3 months and selling it.
She was mad in the head to buy it. I wouldn't have gone near it.

They inspected it and had every chance to check it over. Same as buying any used car, always an element of risk involved.
Seller mentioned insurance difficulties and had bought something smaller. Wouldn’t be unknown

stopthevoting

Meeoow wrote: »

Sounds a bit dodgy that you have the car less than 3 months and selling it.
She was mad in the head to buy it. I wouldn't have gone near it.

The reason was given in the first line of the OP. That is a genuine reason which I have come across several times before.

road_high

Seth Brundle wrote: »

Out of curiosity, did you send off the owners cert to Shannon?

That’s important- always always do this as the seller yourself

monkeybutter

road_high wrote: »

That’s important- always always do this as the seller yourself

I always bring a letter, post it there and then

But it makes little difference really

Once signed and money has changed hands what do you think the buyer can gain after

[Deleted User]

Tell them you paid the money off a loan you had so you no longer have it, and if they want to engage a solicitor (they wont) you look forward to hearing from them.

callaway92

[Deleted User] wrote: »

Tell them you paid the money off a loan you had so you no longer have it, and if they want to engage a solicitor (they wont) you look forward to hearing from them.

No. Just don’t tell them anything. Just ignore them.

road_high

monkeybutter wrote: »

I always bring a letter, post it there and then

But it makes little difference really

Once signed and money has changed hands what do you think the buyer can gain after

Well I suppose if left in your own name it risks all kinds of hassle with parking and speeding fines in your name?

monkeybutter

Did they have a cork accent? Or another one, boss

You can see now why people try and sell cars from carparks rather than their homes even though it's on the VLC

grogi

Deleted User wrote: »

Tell them you paid the money off a loan you had so you no longer have it, and if they want to engage a solicitor (they wont) you look forward to hearing from them.

Why resort to lying? That might bite you too.

road_high

road_high wrote: »

Well I suppose if left in your own name it risks all kinds of hassle with parking and speeding fines in your name?

That happened my sister but lucky enough she had posted the change of ownership herself that day so they didn’t fine or penalty point her.

monkeybutter

road_high wrote: »

Well I suppose if left in your own name it risks all kinds of hassle with parking and speeding fines in your name?

Once they signed it, it's sold

You just tell them it's sold, see ya

road_high

monkeybutter wrote: »

Once they signed it, it's sold

You just tell them it's sold, see ya

I know but Shannon wont know that until they get the change of ownership form so you’ll still be the registered owner and the conduit for any traffic fines etc so best do it yourself to avoid this

Salim57774

Seth Brundle wrote: »

Out of curiosity, did you send off the owners cert to Shannon?

Yes i did

monkeybutter

road_high wrote: »

I know but Shannon wont know that until they get the change of ownership form so you’ll still be the registered owner and the conduit for any traffic fines etc so best do it yourself to avoid this

It's best to both drop it in a post box together

As it's more of a pain if the seller can't be bothered sending it for the buyer to rectify

For the seller it could be a mild inconvenience, but nothing more

Salim57774

Buddy Bubs wrote: »

What type of car was it? I see vw mentioned

Vw passat 1.4

Salim57774

Lea Glamorous Malt wrote: »

Screenshot or back up all of these.

Will do

User1998

Salim57774 wrote: »

Don't think she even have my number, she have asked all the questions and talked through the DoneDeal chat. Will see what her mechanic say tomorrow. Hope it's a minor issue she can fix, and that's it but if she demanded refund i will be blocking her as i can't handle thinking of this issue all day anymore.

She doesn’t even have your number? Happy days. Just block her on Donedeal it only takes two seconds and you’ll never hear from her again