Darren 83 wrote: » Has anyone linked a bank account to Revolut account? Safe to do so?
killbillvol2 wrote: » If you don't understand the discussion it's best not to get involved.
“I have been a Revolut user for three years and it’s the first time the chat function has contacted me,” his email said. The app asked our reader if was related to the leader of the Green Party Eamon Ryan “and when I asked why are they asking me that, they asked the question again, not explaining why”. He says he has had multiple over and backs with the company and the saga has gone on for two weeks “and they have blocked access to my account and my money until I answer them”. He attached screenshots of his “conversations”. They really have to be seen to be believed.
Davy wrote: » https://www.irishtimes.com/news/consumer/revolut-user-in-a-spin-after-being-asked-if-he-was-related-to-eamon-ryan-1.4487352
“Under the EU’s 4th Anti-Money Laundering Directive, all financial institutions including Revolut are required to perform ‘Enhanced Due Diligence’ on so-called ‘Politically Exposed Persons’. Revolut takes these obligations extremely seriously. As part of these obligations, financial institutions are legally required to establish whether a customer is a close relative or a close associate of a Politically Exposed Person. In this case, Revolut’s customer shares a name with a relative of an Irish politician and on that basis the customer was asked whether he was related to that politician.
Poncke wrote: » So the new T&Cs then - 1 euro for an ATM withdrawal ??? LOL - all these companies turn into, or worse, than the establishment they are trying to fight. Same with Bunq. It is all waffle until they turn into the corporate white collar fat necks they used to loathe. Hypocrite fecks.
TylerRyan28 wrote: » Hi I'm thinking about opening up a revolut account. Just a few questions Would you recommend it ? And if so what do you use it for ?
Yggr of Asgard wrote: » Or how Conor Pope does not understand the legal status of Revolut by calling them a bank.
Sheep Shagger wrote: » Its not just about Revolut though, people generally expect free banking, that makes no sense when you compare it to other services we consume every day.
Hurrache wrote: » It's not the same. Banks have customers money to invest in funds etc, it's not like they just hold it.
TheChizler wrote: » Do you mean as a linked account to see your bank transactions? I've done it but it's buggy, it never updated with new transactions. Not sure if the problem was Revolut or AIB.
WildIreland wrote: » On balance, I'd lean towards AIB being the culprit there... their tech offering is archaic compared to Revolut's, and inherently clunky. It's hard to imagine their implementation of Open Banking being any different.
Idioteque wrote: » Anyone else get a mail about re-issuing of a new Virtual Debit Card? "We're issuing a select group of customers with a shiny new virtual debit card. Your new virtual debit card comes with a new card number and increased acceptance at merchants. We're sure you'll love it!" I can't see any difference between it and my previous card other than the new one is Mastercard and the previous one is Visa. Also couldn't find any news around why they are doing it. Also never had an issue with a merchant accepting my current card. Saying it's a 'Shiney new card' and 'select group of customers' just makes me think they are trying to sell it as a benefit to me when I can't see any and reckon it must be something in the background they need to do for themselves - wonder if its related to the recent stuff around changing IBAN's due to brexit.
magoo84 wrote: » I haven't been able to log into my account from my phone since the 7th of Feb. I installed the app on a new phone, and when I type in my mobile number it tells me "the verification code or phone number you've used is incorrect." I can log in via the web app but that only allows you to add money or view your balance, not send money. I've contacted their support multiple times but keep getting told it's a "technical issue" that they're working to resolve. That's just not believable - any widespread issues logging in would be resolved within a couple of days as it would hurt their bottom line too much. My guess is they've frozen my account for security or anti-fraud reasons, though I'm not sure why, and they're just not telling me. It's made me realise how untrustworthy the company is. You couldn't possibly keep large sums in a Revolut account if there's going to be a risk of seemingly arbitrary account suspensions and their support aren't going to help.
garrettod wrote: » I think I've had to request help about three times, in the last six months - most recently, today. Experience with their support has been pretty poor tbh. Having got past their "bot", I find that there staff are not well trained, take ages to reply, and when they do, they usually send some loosely relevant pre-written script, in response to my questions. I then have to go through 10-15 minutes of nonsense, and unnecessary delays, before finally getting sick of the stupidity, and insisting that they put their superior on the conversation. That in turn sometimes takes a while, but ultimately gets you speaking with someone with a bit of common sense, and capability. Unfortunitely, the end result is always the same - a good 30 mins wasted, and stress levels unnecessarily raised, to deal with something fairly simple. preaching to the choir here i had the same experience when trying to deal with fraudulent transactions Some people wonder why they haven't managed to get Regulator approval, from the Irish Central Bank, as yet - I think it's fairly obvious myself, tbh.
Mr.S wrote: » I’m due to receive a relatively large payment in CHF - am I right in saying that that I only need to provide my standard Revolut IBAN (LT coded) and the payment will be received in CHF and not automatically converted to EUR?
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