DaveyDave wrote: » Sage are now asking me for a video of me making a coffee, from the point of turning on the machine to the end. They really don't want to send a shim kit... I'll post it here beforehand and see what people think. I could be doing something wrong or there's something I could improve on, but I'm pretty sure I'm following all the instructions from videos.
Damo 2k9 wrote: » Thats shocking from them, I swear I have read stories of people getting complete machine replacements for less.
carq wrote: » The only thing I can think of is the heat of the water, maybe the machine has warmed up between the first and second and maybe that impacts the output/ pressure. That or the Volume is not consistant. Just did a retest and even removed the protafilter Double shot 1 - 74.27g Double shot 2 - 71.5 g Double shot 3 - 68.5g Double shot 4 - 67.4 g Double shot 5 - 68.8 g Seems it take a good few shots to get consistency in output. Volume of water seems to drop the hotter it gets.
FileNotFound wrote: » Never really bothered to do a full investigation as i don't use the pre set shot volume. I have found the unit has inconsistencies on a regular basis - and some beans have been worse than others. I (by pure guess) blame the mediocre grinder more than anything else. A fixed size basket with a fixed size grind should provide at least a consistent amount in basket if your tamp and dose and fairly consistent after all. Thermoblocks are well known for taking 20+ mins to really equilibrate temp - have superior ones to SAGE in work and yet sage claim something ours never can (30 second warm up). Face it - the BE is set to deliver over volume espresso (its a lungo really) if you use the defaults - if you use the unit outside the default you'll find issues. Know your pain, especially when you cannot find an exact cause - my advice just live with it haha.
mad m wrote: » Just on Bell lane Kg house espresso blend with my Barista pro. Just did a shot, 18g in 52g out at 25 seconds. Internal burr is at 7, grinder at 6. Will go down to 5 and see. Above OP down at 1 and still a fast shot has to be something up alright
DaveyDave wrote: » Just before I record my video to send to Sage, I dropped the dial to 1, cleared any remaining grind and measured 19g. 28 seconds, 68.5g out. Time wise it seemed good but the smell alone put me off tasting it and an Americano still has a bitterness to it. The goal was always to get a reasonable shot time, but I don't know where to go from here if the taste is still off?
DaveyDave wrote: » Ok so it seems it takes more than one double shot grind to clear the older grind, today's coffee gave me 19g, 46 seconds, 63g. I've dialled it back to 2 and cleared two double shots of grind for the next cup. I think I'll start drinking tea...
breeno wrote: » Out of interest is 18g in to 52g out not a bit big? I've seen people talking about 1:2 ratios which would be 18g:36g. It's all personal preference of course just wondering what way is typical. I believe the preset buttons are 30g and 60g which seems too big. Hoping to pick up the machine soon and doing a bit of homework
FileNotFound wrote: » Just finished 1kg of this on my own Be. Was using internal burr 6 and grind 7 or 8 (changed over the life of bag). Found I had to use a heavy tamp. I was getting between 18.3 & 18.6 g in the basket and getting 36-37g out in 27-30 seconds. Seemed to taste a little more to my flavour if I got closer to the 30 seconds.
Fall_Guy wrote: » Are you measuring the shot as you pull it? I'm guessing if you stopped that shot when you had around a 35-40g (1:2 ratio) yield you would have been in and around 30 seconds. Again, it's not that the time itself is critical, more that it is a reference point. Do you have a preference for very high volume shots or are you just letting the machine run until it stops each time?
DaveyDave wrote: » No preference I'm just letting the machine run. I wasn't sure if manually stopping at a desired time and ratio would be ok. That's good to know though.
carq wrote: » Yes if you wanted a perfect 1:2 ratio (18:36) you can press the program button and then the double cup button. When the output is around the 30g mark press the button again and the drips should take you up to 36g. The time that takes would be interesting - may indicate it is too fast or too slow and could indicate a change to the grind required. Also whether the 36 g shot tasted better than the automatic dose with higher yield is another story
DaveyDave wrote: » Stopped manually, 19g, 26 seconds, 57.5g. That's on dial 2. Apart from setting the dial to 1 is there anything else I can do? If I stop at 38g it will probably be 20 seconds or so, that probably wouldn't taste good?
FileNotFound wrote: » Internal burr change? It's the one in/under the hopper. Mines at 6 others at 5. How heavy is your tamp. Dependant on the coffee I go light to plenty of weight on. I find the exact weight in does not work for the BE, I dose excess tamp and trim. I find my dose is +/- 0.2g which given the post stop drip on BE means i just aim for approx 2:1 in 25-30 secs unless coffee specifies otherwise. I use double shot (single wall) using the preset 2 cup dispense and just hitting stop once I get to just over 34 g - which will end as 36.4g or so shot.
DaveyDave wrote: » Internal burr is on 1, I've been in contact with Sage now for two months trying to resolve my issue with getting a good shot. Can't seem to grind fine enough to get a shot near 25-30 seconds with a 1:2-1:2.5 ratio. Manual will have to do as the preset shot is way off. Shake the portafilter while grinding to even out the coffee, nice solid tamp, fresh beans, full disassemble and clean of internal burr etc. I'm doing everything I should to at least get a half decent shot, but I'm not! Whatever grind setting I use I always end up with 60-68g. I couldn't possibly get 38g within 25-30 seconds.
Imp Lannister wrote: » First post for me in here folks, and the first thing I want to say, is thanks to everyone for the content of this thread. Bought a Barrista Express in October and was tearing out what little hair I have left, until I found this thread. A lot of really great advice and experience stopped me from going into a complete meltdown. Was speaking with the shop where I bought the machine today, and they wanted to let me know that Sage are currently offering 1:1 Zoom sessions, about half an hour long, to help get the most from the machine. I'm guessing many of you are far more competent than me with the machines but it might be of interest to some. Particularly if you're a relative novice such as myself! Thanks again everyonehttps://www.sageappliances.com/uk/en/home/events-and-demos.html
FileNotFound wrote: » Broken so, who did you buy off? Retrun to seller and let them sort the issue maybe? Can send a vid I did for a mate for reference just to be sure your not gone mad. It's a rough one done in a rush
DaveyDave wrote: » Bought it from Art of Coffee. Yeah if you don't mind sending on a video. I'll be recording one of my own later for reference. The manual says the 2 cup will give 60ml, am I better off reprogramming this to 38ml? I know time is only a guide but if it's under say 25 seconds but 1:2 ratio would it taste good?
Klopp wrote: » The last few weeks I stopped adjusting the grind setting and trying to get the needle in the recommended Espresso range. This week I have used 18g and I am getting 42g in 31 seconds and the pressure is not in the recommend Espresso range, the needle is way over at 1. Is anyone else ignoring the recommended range now or is it just me?
DaveyDave wrote: » Here's my attempt. Haven't changed any settings so I didn't weigh the dose and of course it decides to spit out a bit more than usual and also seems to extract a touch slower than usual. Of course the clean me light comes on for the video! Drinking it as an americano seemed decent but a sourness is starting to come out. There's obviously room to fine tune but certainly a step in the right direction. My only concern is having to be so low in the grind setup with internal burr on 1 and dial on 2.
