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Eir rural FTTH thread III

oscarBravo

Will this be the last thread on this topic...? I guess we'll have to wait and see...

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Marlow

dam099 wrote: »

You are totally correct but its a shame that ISP's haven't always been adhering to this, their overuse of the "fibre" term for marketing advantage has contributed to the confusion.

Don't even get me started

glen123

Does anybody know if UAN changes every time you move FTTH provider? Thanks.

limnam

glen123 wrote: »

Does anybody know if UAN changes every time you move FTTH provider? Thanks.

No your current provider should be able to provide it to you and you provide to the destination ISP

glen123

limnam wrote: »

No your current provider should be able to provide it to you and you provide to the destination ISP

Thanks. I have the number which was given to me by Digiweb 2 years ago when I moved my FTTH from them to a different company. Now I want to move again and wanted to make sure that 8 digit number given to me 2 years ago is still valid and doesn't change every time I change provider (got in touch with my current provider to double check the number but was only promised a call back which hasn't happened yet)

daraghwal

glen123 wrote: »

Thanks. I have the number which was given to me by Digiweb 2 years ago when I moved my FTTH from them to a different company. Now I want to move again and wanted to make sure that 8 digit number given to me 2 years ago is still valid and doesn't change every time I change provider (got in touch with my current provider to double check the number but was only promised a call back which hasn't happened yet)

If you look on the bill it is probably on it somewhere. It is an 8 digit all numbers code. Some bills have it at a random place on the bill with no explanation of what it is. It is probably different to the one digiweb gave you.

oscarBravo

glen123 wrote: »

Does anybody know if UAN changes every time you move FTTH provider? Thanks.

Yes, it does. The UAN is only supposed to be known to you and your current provider. This is a measure to prevent "slamming", or switching provider without your consent.

alanucc

Possibly a silly question. I have an existing overhead copper cable from the road to the house, but tree branches have grown around the cable (not overly thick). Many of the posts here regarding tree obstruction affecting ftth installs seem to relate to new poles/cable. Does the existing copper cable change the prospects of a successful install? I thought that they might be able to pull the fibre along the copper but maybe I'm being naïve!

Paul Tergat

How have people found switchover wit FTTH? Im going to move from Eir to Sky and cant afford any downtime as WFH. I've read about issues with Sky sending out routers taking ages and left with no service as the switch day lapses with no new router.

antseanoifig

Paul Tergat wrote: »

How have people found switchover wit FTTH? Im going to move from Eir to Sky and cant afford any downtime as WFH. I've read about issues with Sky sending out routers taking ages and left with no service as the switch day lapses with no new router.

Seamless experience for me. Moved from BBNet wireless to Sky FTTH.

If I recall correctly the router from Sky arrived the day after my NTU and ONT were installed. Plug and play from there.

Paul Tergat

antseanoifig wrote: »

Seamless experience for me. Moved from BBNet wireless to Sky FTTH.

If I recall correctly the router from Sky arrived the day after my NTU and ONT were installed. Plug and play from there.

Appreciate the quick answer!

Do Sky contact you with a changeover date and presumably the router arrived before that? I don't get the timing of it.

limnam

Paul Tergat wrote: »

Appreciate the quick answer!

Do Sky contact you with a changeover date and presumably the router arrived before that? I don't get the timing of it.

Looks like he wasn't moving from FTTH > FTTH.

I'd say get in touch with the destination ISP to understand their specific process.

Paul Tergat

limnam wrote: »

Looks like he wasn't moving from FTTH > FTTH.

I'd say get in touch with the destination ISP to understand their specific process.

Thanks and that is the thing. Sky promising things and saying such things as they would refund any money from my old provider where there might be overlap in terms of end of contract vs start of new deal with sky.

I think I just need to bite the bullet and start the switch process maybe a couple of weeks before my existing contracts ends.

alec76

I mean , couldn't you just use Eir router, until you get one from the Sky ?
Plenty info around here how setup third party router for the Sky or any other network.

antseanoifig

limnam wrote: »

Looks like he wasn't moving from FTTH > FTTH.

I'd say get in touch with the destination ISP to understand their specific process.

Correct I was not going FTTH to FTTH.

But yes Sky advised of the switchover date and the date that the router should arrive.

glen123

Paul Tergat wrote: »

How have people found switchover wit FTTH? Im going to move from Eir to Sky and cant afford any downtime as WFH. I've read about issues with Sky sending out routers taking ages and left with no service as the switch day lapses with no new router.

I moved my FTTH twice and twice had nearly zero downtime with modem arriving well in advance (wasn't dealing with Sky though but Digiweb and Airwire).
But I always have a 4g modem as a backup, just in case smth goes wrong.

user1842

tomrob wrote: »

I will do .I signed up with Vodafone see what happens .

If I may ask, did you get connected yet?

babi-hrse

alanucc wrote: »

Possibly a silly question. I have an existing overhead copper cable from the road to the house, but tree branches have grown around the cable (not overly thick). Many of the posts here regarding tree obstruction affecting ftth installs seem to relate to new poles/cable. Does the existing copper cable change the prospects of a successful install? I thought that they might be able to pull the fibre along the copper but maybe I'm being naïve!

You have to cut the branches.
1 foot all the way around the cable's path

trant

Hello all,

NBI have been surveying my parents property which is in the intervention area. I had a couple of questions I was hoping someone with experience of a rural FTTH install can answer (apologies if already answered elsewhere but I did search before posting).

The current copper phone line runs from the pole, through conduit and into a distribution box on the outside of the house. From there it runs into the attic, along the rafters and down to the room where the phone socket and modem is located. Will they follow the same route with FTTH or will they insist on drilling a hole from the distribution box to the room on the other side of the wall? I'd happily run conduit in the attic if needed to get it to the desired location, although the copper cable is tacked to the rafters to keep it out of the way and KN were happy with that.

Given that our last cable pull through the conduit in the ground was relatively recent (in the last 18 months) I'm sure the conduit is clear, but how much effort will they go to with pulling cable before they call it a day? Can/will they use the copper cable to pull through the fiber or must they leave that in place?

Our EirCode indicates that the premises is not in the intervention area as other providers offer high speed broadband (which is not true). Every other house (including houses served by the same pole which is on our property) indicates that FTTH is coming between September and November. Is it safe to assume that we'll get it if everyone else on the road is marked for FTTH?

Thanks a lot in advance!

oscarBravo

trant wrote: »

Is it safe to assume that we'll get it if everyone else on the road is marked for FTTH?

No. If you're not in the IA, you're not getting connected by NBI. If you definitely can't get > 30Mb/s from anywhere, contact DECC and ask to be included in the IA.

trant

Thanks, I have emailed them.

Hococop

Hopefully in the right thread, think eir installed ftth (black square box) yesterday 2 houses down for ours, just wondering would that one box work for the 3 houses and how long would it be before it's up and running?

Thanks

cnocbui

One of those boxes would typically serve four houses, but I believe they can do more if configured for it. I would say two months would be common, but it can vary.

user1842

cnocbui wrote: »

One of those boxes would typically serve four houses, but I believe they can do more if configured for it. I would say two months would be common, but it can vary.

Indeed it can vary, DP boxes hanging off poles in Ballina, Mayo for 5 months now and no sign of any connections. Fingers crossed you get connected in 2 months.

oscarBravo

user1842 wrote: »

Indeed it can vary, DP boxes hanging off poles in Ballina, Mayo for 5 months now and no sign of any connections. Fingers crossed you get connected in 2 months.

Ballina is provisionally scheduled for launch in January. It could happen yet...

Hococop

oscarBravo wrote: »

Ballina is provisionally scheduled for launch in January. It could happen yet...

Where do you see launch dates?

user1842

oscarBravo wrote: »

Ballina is provisionally scheduled for launch in January. It could happen yet...

Fingers crossed.

oscarBravo

Hococop wrote: »

Where do you see launch dates?

They're not public.

trant

oscarBravo, would you be able to help me with the DCCAE enquiry I posted about last week? I'd like to know the projected timeline for FTTH in our area, and what other providers DCCAE believe are providing > 30Mb/sec broadband in our area.

Can I PM you the EirCode?

oscarBravo

trant wrote: »

Can I PM you the EirCode?

Go for it. No promises.

darth_maul

Year up with eir ftth, any recommendations on who to switch to for best price and service, in fairness had zero issues with eir but price is now jumping quite significantly after the 12 months, so was looking for a better deal while maintaining quality of service.