pm1977x wrote: » That is shocking, did you ask him how he found it all of a sudden?
Beric Dondarrion wrote: » I spoke with a representative for about 30 minutes yesterday due to me currently having 4 packages in an outbound state since the 2nd of December. He was adamant that the issue had been fixed and they were working through the backlog. This is the same story I was told last Friday by another Parcel Motel rep! The intended recipients of these packages have been in touch about the whereabouts of their items and I'd say its just a matter of time before I have to start issuing refunds. Do I have any comeback about this (small claims etc)? Or is it a case of hoping that the parcels come back to me if they aren't shipped? Worst experience with PM in all my years of using them...
RonyPonyBah wrote: » Same issue here I'm about to loose out on 2.000 euros over a laptop. Was it that Kylie girl you were speaking with? Mine have been stuck since the 2nd also, I have until the 17th or the dispute will end the buyers favour, no response over my extended liability claim.
viperlogic wrote: » I too have a parcel which was going from PM to PM stuck for a week now (since the 8th) as "outbound - parcel motel dublin". Long time user of PM and this is the first issue ever had with them
foxy_j wrote: » Your insured up to €100 per package with PM. So if they lose your parcels they have to reimburse you. So if you do end up having to refund the buyers you'll be covered. Hopefully though they are just delayed somewhere. PM lost one item so far in all the time I've been using them. I was returning a purchase to a retailer a couple years ago. I sent then over the invoice for the purchase and they refunded me.
foxy_j wrote: » I'm just wondering also if you waiting on a package shipped in december to PM and it arrives after the 31st of december are you liable for vat then? Seeing as you already paid the UK vat. It would be unfair as there are shipping delays atm. Thanks
whiterebel wrote: » Yes, you will. Unless it is a company who collects Irish VAT such as Amazon
gar wrote: » Update on this, the parcel to England appeared but no update on the parcel Motel website. Parcel to NI has not appeared yet... Weird
macplaxton wrote: » I sent two parcels last week (Tue 8th) Destination Glasgow - loaded into locker 09:27, collected 15:57 - no further scans. Phoned just now and parcel is stuck in export backlog, supposedly being worked around/fixed. Estimated delivery late in the week or maybe next week. 5 working days and counting.
macplaxton wrote: » Update: Apparently arrived yesterday (so 6 days altogether) with the recipient. It seems that in sending it to the UK, whatever Nightlife/UPS system it goes into going off the island hasn't yet tied together the tracking details of both legs of the journey.
Big Gerry wrote: » If there is a no deal brexit will parcel motel be subject to taxes for people in the Republic who order stuff from the UK ?
If a Brexit Deal is Agreed It is almost certain that any agreed EU/UK trade deal will mean no Irish customs Duty on any goods bought online in the UK and delivered to a person in Ireland. This is not guaranteed – but it is very likely. We all hope that a deal will be agreed before long. Irsh Customs Duty Amounts in the Event of No Deal Brexit Should the UK and EU fail to agree on a deal, all goods traded between the UK and the EU from January 1st 2021 will default to being traded on “WTO terms”. Under World Trade Organisation (WTO) Terms – the tariffs charged by the EU on goods from the UK will be the same as those charged to all the other countries that the EU does not have a free-trade agreement (FTA) with . This is often referred to as trading ‘on WTO terms’. These “Third Country” tariffs/duties are already in place between the EU and several other countries (the USA for example). So we can check what the rates of Irish customs duty will be on specific products from Jan 2021.
Beric Dondarrion wrote: » One of my packages has (finally) a UPS tracking number associated with it (as of 8.30pm tonight). Looks like deliveries to the UK are starting to move again.....maybe!
dan786 wrote: » Parcel Motel seems to be leaving it to the last minute to announce their plan. Parcel Wizard already shut and Addresspal have already communicated changes from 1st January. If PM was closing down completely surely they would have told customers by now of a cut of date for deliveries.
5star02707 wrote: » it's getting busier now. usually i have my parcel in the locker within 24 hours reaching the depot now it takes 2 to 3 days before they put in the locker
Dub81 wrote: » 5 days now and still waiting, DPD parcel wizard were so much faster and cheaper
Gally79 wrote: » same, my parcels arrived on Thursday at the Dublin depot but have still not been stored.
3wayswitch wrote: » I'm having a worse issue here. Arrived on the 8th, hasn't been stored in a locker yet and now it's marked as delivered. I'm already onto their support to try and find out where my parcel is.
