DigiWeb

Digiweb wrote: »

Hi, Existing customers upload speed unchanged, change is just for new customers. Even if you move to new billing package with us once you dont cancel your account your upload speed remains @ 200. If you were to move to another Siro operator and thus take a new service with them then max upload speed available would be 100 Mbps. Send us a PM if you need any help

Existing customer here.

Update: I've just rang digiweb and cancelled. Not bothered about the upload just bothered they didn't contact me. Anyone else have this happen?

Thanks for looking that up, yeah i joined up with them january 2020 so i noticed the last speedtest i did was upload of 200mb on the 3rd of december. I ran a few speedtests yesterday the 9th and it's now 100mb. I rang them and i'm expecting a call back soon.

cunnijo

dasilverfox wrote: »

11 months into my contract and digiweb have reduced my upload speed to 100mbps. Was on the 1000mb down 200mb upload. Not happy that they didn't let me know.

Hello

I would advise you to follow up on this with customer care first and then if necessary with technical support. If I understand this correctly customers who sign up after 1st July 2020 got the 1000/100 package no matter which ISP they signed up to. Anyone signed up before that were offered 1000/200.

Before you call them their terms & conditions state that you should be contacted in advance of any changes.

Changes to the Services or the Agreement
Digiweb may vary or change the Agreement or any part of the Services for any commercial, technical or operational reason and any material changes shall be notified to You in advance.
These General Terms can only be changed by Digiweb giving You thirty (30) days’ notice. In the event of any such alteration, You shall have the option to terminate the Service without penalty during that 30 day notice period, subject to payment by You of all Charges due to date. Your continued use of the Service after this 30 day notice period has expired signifies Your acceptance of any amendment.

Full terms are here:

Terms & Conditions - Digiweb

11 months into my contract and digiweb have reduced my upload speed to 100mbps. Was on the 1000mb down 200mb upload. Not happy that they didn't let me know.

Update: digiweb fair usage policy.
Got an email back confirming 3tb a month if ok and even if I go over that they'll leave me alone. I swear to God I'm doing nothing illegal but xbox games are enormous 205GB for call of duty... 4k streaming. I'm doing 400gb a week. And that's going lightly. 5 outdoor in the house 5 laptops 4 Chromecast 2 xboxs 1 laptop with stadia cctv smart bulbs smart plugs.
But in all fairness the fiber from digiweb is well able for it. Much better then vodafone.

booterboy

Digiweb wrote: »

Kilkenny issues should be fixed now, send us a PM with account number and we'll check ASAP

Thanks a million all good now.

booterboy wrote: »

My first time down in 2 years tbf.
Any Digiweb rep on?

Never once down with VM in 4 years, well, it was down for a few night hours after a powerful lightning storm, back the next morning. The VDSL providers were out for over a week.

Digiweb

booterboy wrote: »

My first time down in 2 years tbf.
Any Digiweb rep on?

Kilkenny issues should be fixed now, send us a PM with account number and we'll check ASAP

booterboy

CoBo55 wrote: »

Siro seems to be struggling around the country with various providers, think I'll stick with VM.

My first time down in 2 years tbf.
Any Digiweb rep on?

Siro seems to be struggling around the country with various providers, think I'll stick with VM.

booterboy

Digiweb Siro outage In Kilkenny Today 7th December.
Took be 50 mins to get through to tech support who have no idea when service will be back.

https://www.eir.ie/support/broadband/managing-broadband-usage/

I am pretty sure Eir is unlimited too, it says “Unlimited usage “ in my Eir’s account CP.
I often went over 2 TB with Eir , they didn’t charge me for that.
I believe it was long time ago since they changed the policy and ANY NEW customer would be under truly Unlimited policy.

eir Fibre (Unlimited) and eir Fibre Extreme packages are subject to a fair usage policy of 1TB (1,000GB) per month.
Usage in excess if this is subject to a charge of €2.50 for every 10 GB up to a maximum of €100 per month (values inclusive of VAT).

This charging is not applicable to new or updated eir Fibre packages ordered after July 25th 2018. Existing eir Fibre customers may request to update their package, subject to current terms and conditions, by contacting our Customer Care team on 1901.

Marlow wrote: »

You are forgetting Westnet and Airwire.

/M

Are they truly unlimited? They aren't available in my area so I never looked at them closely.

Marlow

CoBo55 wrote: »

And sky aren't unlimited on their ftth product either. The only truly unlimited provider in Ireland are VM.

You are forgetting Westnet and Airwire.

/M

kopfile1 wrote: »

thats false eir charge 2 euro per gb over their limit

And sky aren't unlimited on their ftth product either. The only truly unlimited provider in Ireland are VM.

apophis32 wrote: »

OK! thank you, that just could (for now) stop me moving away from Digiweb to a truly unlimited ISP, such as , Sky, Eir, Airwire or Westnet, .....don't know Vodafone's current offering's....
Hopefully Digiweb will follow these other consumer friendly isp's..
thank you again...

thats false eir charge 2 euro per gb over their limit

Digiweb wrote: »

Hi, we are currently reviewing our FUP however as an immediate step our qouted FUP allowance will increase to 2 TB. It is important to note that this isn't a hard cap. Before notifying customers of excessive usage we take a number of factors into consideration including network utilisation, customers average monthly usage etc. We always communicate with customers re FUP before taking any action

I'm a new customer and need in writing before my cooling off period ends that I wont be charged or cut off or throttled if I exceed this "UNLIMITED" limit . 2TB IS NOTHING IN 2020 Call of duty is 150gb . 4K netflix can use 10gb an hour multiply that by 4 chromecasts and it soon adds up .
My first week and I see I'm up to 550gb . This is ridiculious living in doubt about the fact that your unlimited fiber broadband is in fact limited .I think Joe Duffy might have to get to the bottom of this along with Comreg .

Up it to 3tb and stop the lies about unlimited or go by your word and make it unlimited .

Digiweb

Hi All,

For anyone interested in getting even more value out of their Digiweb Fritzbox we have just added the Fritz DECT 500 Smart Bulb available to purchase via our website : https://digiweb.ie/product/fritz-dect500/

MacEye

Lads,

Not too clued up on the various providers and packages....

Currently paying 45.01/month for 'Electric Broadband 150_3' package (whatever that is!) with Digiweb - is this a good deal? Think it includes local calls... Should I be looking to switch, get a better deal from Digiweb, etc.

Never had any problems with connection, speed, download limits or anything - has been great.

Just trying to trim the fat at the moment - started with jettisoning Sky for free to air ☺️

A.

JethroC

Is it possible to change the guest wifi to 2.4ghz only on the Fritzbox 7530?
I plan to use it strictly for IoT devices and some may not connect if it is 2.4/5ghz but I can't find the setting to change it

MBSnr wrote: »

^^^
You can select the wifi network from the repeater (as backhaul) of any it can see. Either the master 2.4/5GHz or the other mesh members 2.4/5GHz.
.

Cool .ORBI web UI definitely won’t let you do the same , it is quite limited for settings. Most of the advanced settings hidden from average Joe, only accessible via TELNET/SSH.

^^^
You can select the wifi network from the repeater (as backhaul) of any it can see. Either the master 2.4/5GHz or the other mesh members 2.4/5GHz.
So I have had master -> wired repeater -> wireless repeater in the past but have changed things around since. The speed on the second repeater was sub 100Mbps due to it's location but still enough to stream HD.

Also quite decent, I probably have better range with Orbi , could hit up to 550-600 within 5 meters .
Maybe I was too negative for this Fritzbox , seems pretty decent mesh system if all satellites hardwired.
ps. You are lucky enough that one of your slaves boxes sinc via 2.4ghz with the master , otherwise ( if it had 5ghz bakhual) would definitely decrease your top speeds for 5 GHz band ( both for master and slave )

alec76 wrote: »

It is actually very good result , could it keep same speed within 3-5 meters distance , direct line , no obstructions on the way?

Out to 3m yes with an iphone 8. Dropping to about 380Mbps at 5m.
There's 5 other devices on that repeater although not doing much.
Yes I put a measuring tape on the floor in true geek fashion.....:eek:

It is actually very good result , could it keep same speed within 3-5 meters distance , direct line , no obstructions on the way?

alec76 wrote: »

What is the max 5Ghz speeds are you capable to achieve with your setup?
My point this system only good for 300 mbps package, hardwired.
Try to connect 3-4 fritzboxes wirelessly and they’ll eat all WiFi bandwidth for the blakhaul with nothing left for the clients.

Ok - as I mentioned I have hard wired 2 of them. If I am in front of those 2 repeaters connected with 5GHz wifi, I get the full 500Mbps (actually 477) - same as being physically wired into the Master using a LAN cable.

What is the max 5Ghz speeds are you capable to achieve with your setup?
My point this system only good for 300 mbps package, hardwired.
Try to connect 3-4 fritzboxes wirelessly and they’ll eat all WiFi bandwidth for the blakhaul with nothing left for the clients.