Grnsj wrote: » If they are just installing fibre, you likely do not have any distribution points installed yet. There is a fixed chain of events. Prep work on chambers or poles > ducting > fibre cable > splicing/DP installation. The KN guy showed you a map. Unless you saw the DP in the chamber or on a pole assume it is not there yet. You could be a few weeks to a few months away from going live at this stage.
Duncan Thoughtless Quota wrote: » Do any of the parts above have to be done BEFORE they blow in the fibre? Because that's what they were doing today - blowing fibre into the estate.
Grnsj wrote: » Yes, the list I gave is chronological. So prep before duct before fibre. From the image you posted though it looks like a relatively recent development so chambers are likely fine and need no remedial work. Ducting may have been done previously or is being done today with the fibre. Did they tell you they are blowing fibre or are you assuming it? Is there a large black reel of cable the are using?
Duncan Thoughtless Quota wrote: » I saw some KN guys with a black reel of wire up in the village itself but didn't see it with the 2 (different guys) at the end of our estate. I stopped and asked the ones in our estate if they were installing fibre to the home and they said "we're blowing the fibre, it'll have to be spliced next so you're looking at 6 weeks until you can buy it". A friend of mine was down talking to them in the estate as well, said he saw and checked that there was a distribution point underground so that's good. Although he did say that the engineer said it would only do 6 houses. I can't imagine a situation where they don't install enough DPs to service the whole estate?
BArra wrote: » if there is black cable with yellow writing on it spooled against a pole does it mean the fiber is inside that ready for splicing/dp?
Grnsj wrote: » Black "cable" with yellow writing sounds like duct although I'd need to see a close picture to be sure. If it is duct there would obviously need to be cable (about 8mm diameter) emerging from it before splicing could take place. Fibre cable will usually be marked as such along its length. OpenEir was using Acome cable. I'm not sure if they still are.
Grnsj wrote: » There would be more than one distribution point in various chambers around the estate. The whole estate should be covered. I'd take the six weeks with a pinch of salt though the exchange area you are in, Headford, is already live so that may be in your favour for a timely connection.
BArra wrote: » its the black/yellow cable in this pic thats spooled on several poles near me, i assume the blue cable is straw duct but still wondering if fiber is inside this black/yellow cable hanging off the pole or does it still need to be blown into it
joe123 wrote: » Just spotted this, I'm also based in Headford although a different estate the other side of the town. How do you know/mean by that Headford is already live? Word has got round my own estate that Fibre is being installed in the other estate so I think more people are asking "what about us" now with a local TD also involved. As far as I know, only the first few houses at the top of our estate receive speeds of "max 30Mb" while everyone else is below 15Mb. So VDSL but too far from the exchange to get any proper speed.For what its worth, both estates were/still are in the NBI intervention scheme. As far as I know, there is no work done at all in our estate, but im wondering what are the chances we will get some progress on this now that another estate in the town has been sorted? I have a kindling of hope Eir might just decide to do ours while they are at it?
Grnsj wrote: » I don't know the area at all. I just looked at the NBP map and there are several hundred premises in the exchange area live. I assumed, perhaps mistakenly, that bananasoup was along one of these routes. I can't tell you what Eir's plans for your estate are, unfortunately.
user1842 wrote: » Hopefully my parents will be connected to the Eir rural fibre rollout soon. My Dad will probably go with Vodafone. Can anyone here confirm that Vodafone will give a personal IPv4 address (dynamic is perfectly fine) or do they now just give IPv6 addresses?
Video wrote: » So just contacted eir because contract is up this week.. they quoted me 72 euro for a 24 month contract for 1gig 66 euro for 500 meg also 24 month contract.... pretty sure i'm gonna be leaving eir... scandalous pricing and it's available to others for 55 a month but only new customers.
Kencollins wrote: » Continue to request cancellation. The retentions team were able to offer me 1gb and phone for 39 today as my contract was up.
Pkiernan wrote: » How did you contact them? We have been hours on the phone only to be cut off when the rep answers. We will be looking to leave ASAP.
Grnsj wrote: » I think questions need to be asked of Airwire as to why they are giving misleading information to customers, blaming the OpenEir network when the issue is likely to be the interconnect that Airwire has into the OpenEir network. Shoddy behaviour.
Airwire: MartinL wrote: » We have 5 geographically diverse interconnects with OpenEIR and none of them are even half loaded nor is our backbone network. The issues with not achieving Gbit/s speeds are limited to 3 exchanges, we have seen it on so far and are a problem within OpenEIRs infrastructure. So either with the exchange itself or with the bandwidth out. As it isn't an uncontended product, this can't be contested with them. You have to understand, that different operators also connect differently with OpenEIR. Wherever a operator has a direct connection to the exchange and it's sub-exchanges, the only place contention could happen is within the distribution cluster. But if the connection is delivered via bitstream, so it traverses a good portion of OpenEIRs network, then the only thing we can do, is to try and move the traffic from said exchange to another interconnect and see, if that sorts out the bandwidth issues. Something that we have done on regular basis both to mitigate contention issues, but also improve latency in some cases. It also allows us to deal with network breakages within OpenEIRs network. For a provider for that for example entirely relies on bitstream and only lets say picks up their connections from OpenEIR in Dublin, that wouldn't be possible. And with the start of the lock down, traffic volumes have gone from 3-10 fold. Either way, that's just a bit insight into how things work from our side. We wouldn't say, that it's contention at the exchange, if we hadn't done plenty of testing first and seen a common denominator. And yes, if you go with a provider, that has their interconnect directly to that exchange, then that problem may get solved.
Grnsj wrote: » Can you name the three exchanges where you claim there are issues?
Grnsj wrote: » Why are you accepting orders for a gigabit service in exchanges where you know there may be issues in delivering the full bandwidth of the product?
Grnsj wrote: » Will you allow the user limnam, if they so wish, to break their contract with you without penalty so that they could move to an ISP that can provide a gigabit service?
Airwire: MartinL wrote: » Castleconnell is one of them. I'd need to check with the support guys, which the other ones are.
We are very CLEARLY stating, that it's a potentially contended product. Something most of the other providers don't do. Please go to http://www.airwire.ie/ftth and check. It says "All our packages are at a maximum of 16:1 contention."
oscarBravo wrote: » No. Contention ratio is a meaningless number. Nobody in the industry ever talks about it. Networks are designed and managed (by decent ISPs) to avoid congestion. The wholesale provider monitors the DSLAMs and OLTs to make sure that individual ports don't regularly exceed a given percentage of their capacity. Backhaul networks are similarly monitored, and any link that shows signs of reaching capacity is scheduled for upgrade. At least, that's the theory. No competent ISP - wholesale or retail - lets congestion affect customer experience and just ignores it because it fits within the parameters of a notional contention ratio.
We are also bound by a contract term with OpenEIR for each and every connection we order for our customers, which incurs a penalty for the full term, even if the customer goes to another provider on the same line. And we have already paid openeir more for the installation and our supplier for the router, than the customer pays us for the installation fee. So would that be fair to us, when we are extremely honest and upfront about the product, that we sell ? We do permit customers though to downgrade their package within their contract term. No problems there.
Grnsj wrote: » Perhaps other operators don't use contention ratios because in the words of another senior forum member who, I believe, runs his own ISP
Grnsj wrote: » I think if the customer is happy to downgrade and stay in contract with you that is fine but if the customer wants to leave and source elsewhere the product that they had originally ordered from you, that you can no longer supply, then they should be let leave without penalty. None of this is the customer's fault. If you wish to hide behind notional contention ratios that is your prerogative but others should be aware of the potential consequences of ordering gigabit products from your company.
