obi604 wrote: » true right, I might just wait a few more days as only been 9 days since my refund request with Ryanair
paddy19 wrote: » AIB have rowed back from their feck off approach so worth a try. You'll have to hustle but what have you got to loose?
obi604 wrote: » AIB (and ryanair flights), so presume haven't a chance
paddy19 wrote: » Chargeback is working best, but can take a while depending on the bank. Flightrights is working but can be slow. SCC is working fast for Aer Lingus but not at all Ryanair.
obi604 wrote: » thanks, so my refund request was on 18th May. so only 9 days ago. sounds like next step is chargeback option. Do I have to wait 30 days from refund request date to begin this? Then if this fails, are the next steps equal to: - SCC THEN - Flight rights Sorry for all the q's , just trying to figure out the dates and amount of days to leave between X and Y. and the best order of things and if you can really only do one request at a time or have them all running together (chargeback, CSS, flight rights)
obi604 wrote: » so you requested the refund from Aer lingus AND the charge back request at the same time
acequion wrote: » Can anybody please tell me the subject of the email with the voucher offer and what address did it come from? For example the cancellation email went like this: Ryanair Cancellations <info@change.ryanair.com> I have the date. I just need that part of the puzzle to unlock my Eir emails and to access my Ryanair mails. If anybody would be so kind as to check their inbox and see what was on theirs as these are generic mails. I would be hugely grateful. Thanks a mil.
johnny1x wrote: » not my understanding or experience with BOI Mastercard - i posted my request for a charge back on thursday last week, money back on tuesday. 30 days with BOI is the time they allow for a refund to be processed, by in my case aer lingus, once originally requested by me.
obi604 wrote: » if I was to apply now for chargeback, will they just say, waste of time, please wait 30 days
Lucky76848 wrote: » Just off the live chat with Ryanair and they said that they are still working from home and they do not know when they will be back to the office. I also asked them why people with march bookings have received emails that their refund has been processed, however agent answered that they do not have information regarding this.
obi604 wrote: » if I was to apply now for chargeback, will they just say, waste of time, please wait 30 days and am I as well off starting the chargeback and the SCC and the flight rights at same time or should there be a sequence
MarkY91 wrote: » UPDATE: upon showing jetabroad what Etihad said about being eligible for a full refund, they're now saying that Etihad are allowing refunds just since today...LOL It's actually funny how pathetic their lies are. 1 more issue, they're charging me £50 per person fee to do the refund. Surely this is something I don't have to allow happen? What could I say to make them backtrack on this too?
acequion wrote: » Am trying. The problem is I rarely use that eir account and for very good reason. Unfortunately I hadn't changed it for Ryanair, I have now going forward. But I'm certain I got the voucher one from ryanair at the end of April so I just need the subject line from someone, it must be the same subject line sent to everybody and I should have three then. So thanks a mil to anyone who can check that in their inbox please. You see I can't even access that stuff now via myryanair since the flight was cancelled and I issued the refund procedure. The only way to access is through that locked Eir account or god forbid,via Ryanair call centre, another nightmare.:mad:
josip wrote: » acequion, it sounds like you don't need to know the details of the Ryanair emails, just the details of ANY 3 emails. Can you get 3 emails sent to you now from friends who can advise you of details (eg random numbers in there etc) ?
acequion wrote: » HELP!! From one dire company to another! My problem is that I'm locked out of my Eir webmail and can't access my Ryanair mails. In order to unlock the account you have to provide Eir with exact details of three mails you received in the last six months. Eir are the absolute pits to deal with, worse than Ryanair :mad: So my problem is that I know I got the voucher offer and I know the date but I can't remember the exact subject of that mail. If any of you who received similar, would be kind enough to check your mail and tell me the subject line [Voucher offer or something like that?] plus the sender [which I think might be something like noreply@ryanair.com] you'd be doing me an enormous favour. :) Thanks a million in advance to whoever can help me out with this!
Caranica wrote: » Mine was 20 March (refund application submitted 11 March) and I've heard nothing so don't get too excited!
Technocentral wrote: » Our flights were April 1 so maybe next week I'll hear from them.
paddy19 wrote: » You do not need to chase it up. You made a valid refund request under EU261. They should simply give your cash. It should be automatic within 24 hours like the car rental companies. They want you to contact them to try to flog you crappy voucher. They are not going to move you up in the queue which they have said will be worked after "the crisis is over". If you want your money anytime soon you should try chargeback. See chargeback thread:https://www.boards.ie/vbulletin/showthread.php?t=2058069347
aisleseat wrote: » No, all via Ryanair themselves. When I got the voucher email I phoned their call centre (hours on hold) and told them that I wanted to proceed with the refund request. At the time I didnt think anything would happen but they must have just put me back in the queue
aisleseat wrote: » Not quite :pac: - 2 adults and 2 children from gran canaria. It was around the time of a few days off for school holidays so pricing was nuts
Technocentral wrote: » Had you instigated a card chargeback or complaint to Flightrights?
