Please ignore this automated eBay email text stating ‘Your item is marked as dispatched & tracking information is available’. We’ll actually call you and arrange an agreed date to deliver. For queries on ARGOS LORRY DELIVERIES please call 1800 535 091 (landline) or 015245387 (mobile) and have your sales record number to hand.
It would be eBay that you would need to contact regarding this order. We're not able to access eBay's systems to help you book in the delivery I'm afraid
The number you need to contact is 0345 355 3229. They will be able to assist you with this
I am sorry, we're not able to help you further with this. You'd need to contact eBay and see if they're able to help you on their end.
I've done my job for 6 years. I know what I'm doing ... I am going to terminate this chat as I have given you the correct information and we are not able to help you further. Enjoy the rest of your day and stay safe
frustrated2020 wrote: » just a heads up but i would advise to not buy from argos_ireland on ebay. None of their support staff know how to handle an order from ebay and cant arrange delivery. I spent 3 hours on hold on Friday, spoke to 3 people - none of whom knew how to arrange delivery for an ebay order as you don't get an Argos order id when you order from their ebay store. You get an ebay order id and an argos 5 digit sales record number. Messaging them on ebay results in radio silence. This is the dispatch email you get: Today(2 days after calling number), I used their UK chat (the Irish number just seems to go to same UK call center) where I spent 30 mins explaining that Argos run the argos_ireland store on ebay only to be told to contact ebay(the company) to arrange delivery! .... That phone number is the phone number for eBay. Frustrating experience and still haven't got delivery arranged. I get that their support staff are probably busy but Jesus like. Giving customers reponses like this: That last response was after I requested to talk to supervisor or whoever in HQ who managed the ebay store. Yer man was convinced that because I bought on ebay that they were the ones who dealt with everything. This is after I told him that Argos emailed me about the item I bought from Argos and to ring the Argos number to arrange delivery. How can a company be so flippin disorganised that their own staff don't know how one of their main online sales channels works. 2020 and argos can't set up an online page to arrange delivery so I don't have to go through the excruciating pain of convincing people that their company is in fact the company I need to talk to about delivering an item i bought from them. This is Ryanair level of gob****ery. Buyer beware indeed.
OmegaGene wrote: » I think I’m following the gist of this Would it not be better to message the Argos ireland eBay page which Is run by someone dedicated to the eBay side of things and has access to the information on your eBay order Or wait for delivery information ? Some deliveries are taking a month at the moment because of the level of staff in these operations. The eBay store is totally different from Argos U.K. If you can’t wait for the delivery then contact eBay and open a dispute saying you want to cancel your order/purchase and you will be refunded
Thanks for contacting Argos, we’re unable to respond to customer e-mails at this time. We are part of Sainsbury’s and we are focusing our efforts on working to feed the nation and prioritising our vulnerable customers.
Hi, Thanks for dropping us an email, we don’t monitor this inbox so you won’t get a reply to your query via email.
OmegaGene wrote: » The eBay store is totally different from Argos U.K.
frustrated2020 wrote: » I did and got ghosted. Prior to chat, I also emailed info @ argos.ie and got this and that was after emailing order.enquiries @ argos.co.uk which is listed contact on argos ie site and getting back Argos online for Irish customers is just a ****show
frustrated2020 wrote: » FFS. just got a msg from them on ebay saying Fastway actually are handling delivery and it's been dispatched on friday. fantastic communication. 6 hours of needless frustration.
frustrated2020 wrote: » I'm pretty certain argos uk run both ebay stores. there is no physical irish hq for argos- just stores
OmegaGene wrote: » It is run by a separate office but all owned by Sainsbury’s
frustrated2020 wrote: » Huh? If it's run by a separate company, why are they directing people to contact Argos Limited (the company that owns & runs Argos UK & Argos Ireland)? Are you sure it's not just a separate department in the UK company?
Deleted User wrote: » It is not a separate company, it is just a separate department as you say. Not sure what that guy is trying to get across.
Argos Outlet is a trading name, and an official operation for Argos Ltd. The Argos Outlet operation is fully owned and managed by Argos, but as the shopping experience and product availability is very different from our parent stores, we trade under the Argos Outlet brand in order to minimise confusion.
The Argos website is operated by: Argos Limited Avebury 489-499 Avebury Boulevard Milton Keynes Buckinghamshire MK9 2NW Registered in England with Company Number 1081551VAT
frustrated2020 wrote: » i thought so I'm pretty sure of this as their about page on ebay (www(dot)ebaystores(dot)co(dot)uk/Argos/About-us) the irish ebay states much the same, from www(dot)ebaystores(dot)ie/argosireland/Help dunno where you got your info from but both sites are contradicting you
MiskyBoyy wrote: » All OmegaGene was stating is Argos is a subsidiary of Sainsburys, which it is.
frustrated2020 wrote: » FFS. just got a msg from them on ebay saying Fastway actually are handling delivery and it's been dispatched on friday.
Deleted User wrote: » . Doesn't matter anyway, frustrated2020 got it sorted.
Kat1170 wrote: » Yeah, best of luck with that.
witnessmenow wrote: » Any word on when Argos will open back up? It seems like they would better be able to setup social distancing than most.
The_Conductor wrote: » In the UK they were expressly informed they were not considered to be a 'supplier of critical goods and have redeployed their staff into Sainsburys branches (primarily to stock shelves). Ireland got caught up in this- however, they're also not considered to be a 'supplier of critical goods'. 4 branches are to reopen on the 18th of May on a trial basis (same way 3 Easons branches are to reopen on the same date). Providing it goes well- more branches will then reopen on the 1st June.
witnessmenow wrote: » Thanks! Here is hoping Athlone is one of them!
ellejay wrote: » Hi Do Argos release discount codes or is there a tip for getting a discount please. I'm looking at buying some garden furniture and would like to get it at its best price!
Hunky Monster wrote: » Hey lads, can anyone recommend any good site to check the Irish argos sites for price drops and stock checker? The old ones I used years ago are dead.
Suckit wrote: » Not sure about checking for price drops and stock. Checkargos was made by witnessmenow here and I think Argos made a few changes and it was just a pain to maintain etc..https://pricescanner.ie/argos/ shows some price drops
witnessmenow wrote: » While I would like to get it back working again, I definitely won't be working on Checkargos again for a while, I'm absolutely swamped with stuff at the moment.
iwillhtfu wrote: » Don't be giving us your excuses, the crowd demands action. Twas good while it lasted, thanks.
brightkane wrote: » Surely you can delegate to one of your minions to keep it going
RossieMan wrote: » Should have a gofundme or a Patreon set up witness. People would donate for a fully operational service. Make it subscription based.
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