banjopeter wrote: » Pangea wrote: » Just spent two hours on the phone with Eir. The past few days have been a nightmare trying to get the Internet problem sorted. They had a different story today. I was told it was a Tier 2 case. One of the agents hadn't seen the problem before.. Turns out there was a provisional failure on the account, a blockage on the line once the new ffth system rebooted after the old dsl account was ceased. She said the signal was going zig zag instead of straight, so now they hope to rectify it by Friday. My experience has been awful. Four days speaking to every department in Eir, four different case numbers. All Il say is that I hope no one else experiences this problem with ftth. You are one of many. I ordered FTTH on 5th May, fibre on pole right outside my house, had issues, was never installed, tried to cancel the order so I could to go back to square one, and ended up in a complete nightmare. Dozens and dozens of phone calls, told it was Tier 2. Was told they had never seen the problem before. Tier 2 means feck all, except the people on the phone can say it is out of their hands. Finally managed to get to talk to a supervisor called Daniel. He took my case seriously, called me back a few times ( first time anyone phoned me). Yesterday, 4 and half months later, I got an email to say my new order had gone through. Except it wasn't what I had signed up for (standalone broadband, €55, 12 month contract). Order I got was for €82 ( Promotional price they say!), landline included, 18 months contract. On phone again, can't change it until it is in place. Waiting now for notification of installation...
Pangea wrote: » Just spent two hours on the phone with Eir. The past few days have been a nightmare trying to get the Internet problem sorted. They had a different story today. I was told it was a Tier 2 case. One of the agents hadn't seen the problem before.. Turns out there was a provisional failure on the account, a blockage on the line once the new ffth system rebooted after the old dsl account was ceased. She said the signal was going zig zag instead of straight, so now they hope to rectify it by Friday. My experience has been awful. Four days speaking to every department in Eir, four different case numbers. All Il say is that I hope no one else experiences this problem with ftth.
joe123 wrote: » Then towards the bottom it states a cabinet is due here soon. The whole area is highlighted in green which according to the legend should be live. Anyone any idea how I can find out exactly whats going on? The current broadband I have in Headford is terrible. I get download speeds of 10mb but any attempt to play the Xbox online while someone even dares look at their phone just causes constant lag.
flesheatingbug wrote: » I've built a house in an area where FTTH is due in Autumn/Winter 2017 (it was just autumn 2017 a week ago). There's a cable right outside my house. After looking through the thread am I right in thinking it's unlikely i'll get broadband anytime soon?
Bored Accountant wrote: » Just announced on Radio 1 that SIRO have pulled out of NBP. Submissions were to be in by lunch time and they blame eir & the 300k and it not being worthwhile bidding anymore
The Cush wrote: » Are the splice boxes on the poles in your area yet?
flesheatingbug wrote: » dunno, what they look like? at the moment all i've noticed is a pipe tied to eircom pole, there's one every 20 metres or so
The Cush wrote: » The upper box in this picture
flesheatingbug wrote: » ah nope, unfortunately
Allison Puny Appetite wrote: » I wonder does today's SIRO announcement mean that we will see Vodafone joining the ranks of Openeir FTTH resellers?
Allison Puny Appetite wrote: » I wonder does today's SIRO announcement mean that we will see Vodafone joining the ranks of Openeir FTTH resellers? They will surely want access to the ~850000 premises that eir are likely to hold.
Marlow wrote: » Vodafone DOES resell both OpenEIR and SIRO FTTH already. They've been doing that from day one. Bitstream, FTTC, FTTH (OpenEIR), FTTH (SIRO). They obviously sell SIRO wherever they can, as the margins are higher.
Marlow wrote: » Vodafone DOES resell both OpenEIR and SIRO FTTH already. They've been doing that from day one. Bitstream, FTTC, FTTH (OpenEIR), FTTH (SIRO). They obviously sell SIRO wherever they can, as the margins are higher. They even resell some fixed wireless connections for businesses, where they have no other choice. /M
The Cush wrote: » They don't resell open-eir's FTTH, see here http://fibrerollout.ie/rollout-map/where-to-buy/
Marlow wrote: » Vodafone DOES resell both OpenEIR and SIRO FTTH already. They've been doing that from day one. Bitstream, FTTC, FTTH (OpenEIR), FTTH (SIRO). /M
Bored Accountant wrote: » Nope. Vodafone don't resell FTTH on the OpenEir Network. Only fttc (copper network) Only resellars of OpenEirs FTTH is Digiweb, westnet and few other small company's.
Marlow wrote: » How is it then, that they're targeting homes, where FTTC isn't available and selling up to 1 Gbit/s connections ? I've know this first hand. Explain that to me. FTTC and FTTH is the same product group within OpenEIR. You can't have one without the other.
Marlow wrote: » How is it then, that they're targeting homes, where FTTC isn't available and selling up to 1 Gbit/s connections ? I've know this first hand. Explain that to me. FTTC and FTTH is the same product group within OpenEIR. You can't have one without the other. /M
Available in these areas Portlaoise Tralee Cavan Ennis Skibbereen Wexford Drogheda Letterkenny Sligo Carrigaline Dundalk Mullingar Coming soon in these areas Limerick Carlow Castlebar Greystones Westport Bray
The Cush wrote: » Safe to say ADSL falls into the category of up to up to 1 Gbit/s
Bored Accountant wrote: » Then that would mean everyone who sells openeir Fttc automatically can sell FTTH. Is that what your trying to suggest? They can't. Its just more examples of I'll informed door to doorsales people trying to sell customers products they can't actually get. Taken from Vodafone's website where 1000gb packages available;
Marlow wrote: » And Vodafone IS selling FTTH products of OpenEIR. In this case, friend of mine got offered the FTTH products.
The Cush wrote: » There isn't a single Vodafone (open-eir FTTH) subscriber here on boards, you can check back through the threads.
The Cush wrote: » Did they sign up for it?
Marlow wrote: » Or are you telling me, that my friend here is full of sh*t ?
