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VW emissions software update - disaster

Golfgorfield

So i own a 2010 Golf GTD with DSG.
I received the letter to have the car made legal again for arguments sake amd decided to let my vw dealer do ot when in for service.
Its a 60,000 mile very well maintained with all main dealer stamps.
The car pulls like a train through the gears and when in sport mode it holds the revs in the high torque band brilliantly and is a joy to drive.

Well it was.......

After the software upgrade ive driven it over the weekend and it is certainly not the car it was, it feels much slower and its much more revvy and much less torquey.... in sport mode it doesnt hold the revs like it did and the dsg has become a bit dopey, theres also a slight vibration/wobble under acceleration at low speed which has appeared.

Has anyone any experience of this situation?
Im raging i got it done at all now.
I have phoned VW who stated they guarantee the car should feel exactly the same... just like they guaranteed all their engines were within emissions laws........

Has anyone noticed any differences after they had theirs done?

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vkid

Is it just certain models that this causes problems with. Have a 2 ltr. 2011 cc and nervous about doing this(mainly based on this thread) Got a second letter from vw recently

Odyssey 2005

vkid wrote: »

Is it just certain models that this causes problems with. Have a 2 ltr. 2011 cc and nervous about doing this(mainly based on this thread) Got a second letter from vw recently

Put it in the fookin bin.. .
Mine is a 2.0 170 hp also

Moanin

vkid wrote: »

Is it just certain models that this causes problems with. Have a 2 ltr. 2011 cc and nervous about doing this(mainly based on this thread) Got a second letter from vw recently

The only difference that I noticed was I had to replace EGR valve after update (Economy and power not affected)!
(2012 A6 2.0TDI 177bhp)

Toyotafanboi

Did Audi cover it?

Moanin

Toyotafanboi wrote: »

Did Audi cover it?

An Indi VAG specialist replaced it last November and I never followed up with Audi. Dunno if it's worth following up on now?

Toyotafanboi

Doubtful I'd say.

Stallingrad

More of it.

http://www.dailymail.co.uk/news/article-4687386/Thousands-owners-complain-cars-losing-power.html

jackofalltrades

Atlantic Dawn wrote: »

BBC Watchdog covering issues around the VW emissions fix on tomorrow show...

https://twitter.com/BBCWatchdog/status/884800004405284864

I'm amazed it took them this long.

vkid wrote: »

Is it just certain models that this causes problems with. Have a 2 ltr. 2011 cc and nervous about doing this(mainly based on this thread) Got a second letter from vw recently

Ignore it and make it very clear if you ever bring your car in for a service with them that you don't want the update installed.

la ultima guagua

http://www.autoblog.com/2017/06/23/vw-waives-appeal-agrees-to-buy-back-dieselgate-cars-germany/

Toyotafanboi

The watchdog article is heavily sensationalized though in the way it's worded isn't it?

I mean if you updating 1.2 million cars and "thousands" are having a bad reaction that's still considerably less than 1% of vehicles having faults after the update.

Would it be reasonable to anticipate that some of the cars are to some degree showing excess wear or a state of disrepair on certain components, which then fail after a new software version is applied as the old software has self learned and adjusted to compensating for the aged components?

I know this still isn't the owners fault and is still VW's issue to fix, but it does sound like they are coming to the table in these instances

SmithySeller

Another one here. Mate had A4 Sline lower bhp 2ltr. Got emissions fix done, EGR failure days later!

Atlantic Dawn

Atlantic Dawn wrote: »

BBC Watchdog covering issues around the VW emissions fix on tomorrow show...

https://twitter.com/BBCWatchdog/status/884800004405284864

Starting now BBC1.

grogi

SmithySeller wrote: »

Another one here. Mate had A4 Sline lower bhp 2ltr. Got emissions fix done, EGR failure days later!

I have said it before many times: it seems the VW diesels used the EGR only in test cycle. After the fix it was enabled in real world usage, and the EGR immediately brakes down (stays open) because of the soot deposits around it.

Its failure is related to the fix, but it is not the fix that broke it. It was broken before, but simply wasn't used.

Toyotafanboi

grogi wrote: »

I have said it before many times: it seems the VW diesels used the EGR only in test cycle. After the fix it was enabled in real world usage, and the EGR immediately brakes down (stays open) because of the soot deposits around it.

Its failure is related to the fix, but it is not the fix that broke it. It was broken before, but simply wasn't used.

I'd agree with that. I wouldn't say the EGR wasn't used before the update but may not have been used as much as it is afterwards, which then provokes a failure.

joeysoap

Toyotafanboi wrote: »

I'd agree with that. I wouldn't say the EGR wasn't used before the update but may not have been used as much as it is afterwards, which then provokes a failure.

VW were aware that the supplier they used between 2009 and 2013 was not up to scratch, hence change of supplier after 2013.

SmithySeller

Toyotafanboi wrote: »

I'd agree with that. I wouldn't say the EGR wasn't used before the update but may not have been used as much as it is afterwards, which then provokes a failure.

This is basically what VW said to Honest John, 'according' to one of his articles!

benny79

Atlantic Dawn wrote: »

Starting now BBC1.

Was it any good? was trying to get home to watch it but didnt make it home in time!

Toyotafanboi

Getting the fix is perhaps a handy way to get your EGR replaced for free when these EGRs were known to be dickie anyway before Dieselgate was ever a thing.

joeysoap

Toyotafanboi wrote: »

Getting the fix is perhaps a handy way to get your EGR replaced for free when these EGRs were known to be dickie anyway before Dieselgate was ever a thing.

True, but if you pay nothing they won't guarantee it for an hour. If you make a payment of €130- €150 you get a 2 year guarantee.

Atlantic Dawn

benny79 wrote: »

Was it any good? was trying to get home to watch it but didnt make it home in time!

No nothing new in it, they only covered it for first 10 minutes, basically cars going in to limp mode after the software fix, one driver it happened on a motorway and a truck went in to the back of her and wrote the car off. VW responded to Watchdog to say the problems were entirely unrelated to the fix. Watchdog had one Audi A4 owners car tested prior to the software fix and then after, when the fix was applied the driver experienced shudder from the car and when they had the car independently tested the EGR valve was the cause as a result of it having to work harder. Lad from Auto Express was on to say it's impossible there was no link between the fix and EGR failure, he advised nobody get the fix done.

dubrov

If they replace it for free, consumer protection law would force them to fix it if it failed an hour later.

Let's face it, they are not replacing EGRs out of the goodness of their heart no matter what they say.

Odyssey 2005

Atlantic Dawn wrote: »

No nothing new in it, they only covered it for first 10 minutes, basically cars going in to limp mode after the software fix, one driver it happened on a motorway and a truck went in to the back of her and wrote the car off. VW responded to Watchdog to say the problems were entirely unrelated to the fix. Watchdog had one Audi A4 owners car tested prior to the software fix and then after, when the fix was applied the driver experienced shudder from the car and when they had the car independently tested the EGR valve was the cause as a result of it having to work harder. Lad from Auto Express was on to say it's impossible there was no link between the fix and EGR failure, he advised nobody get the fix done.

I also experienced a "shudder" from my car twice soon after the FIX

. Happened when I started the car and it felt like it was running on 3 cylinders. Hasn't happened since,but as I have said before confidence is gone in the car.

joeysoap

My lad was on the M1 in the overtaking lane when his Jetta went into limp mode, near the Santry turnoff. He said he didn't really have a problem getting across to the inside lane but I wouldn't like to do too often.

colm_mcm

joeysoap wrote: »

True, but if you pay nothing they won't guarantee it for an hour. If you make a payment of €130- €150 you get a 2 year guarantee.

Surely you'd have the same rights if they just charged you €1.

joeysoap

colm_mcm wrote: »

Surely you'd have the same rights if they just charged you €1.

Maybe.

Personally as Toyota person who has had problems with one or two cars over the years (nothing as serious as this) I would have expected VW to pick the all the tab, (as Toyota did) however at the time VW were strenuously denying that the fix had anything to do with the Christmas lights on his dashboard. It's only lately that they are even close to admitting the sh*t the fix is causing.

I think it was local labour charges.

vkid

Letter number. 3 from vw this morning. we would like to remind you..Bla Bla..although it is voluntary..we assure we have tested..no adverse affects

Think I'm going to email them for the craic and ask them about all the reports of issues..see what they say.

jackofalltrades

vkid wrote: »

Letter number. 3 from vw this morning. we would like to remind you..Bla Bla..although it is voluntary..we assure we have tested..no adverse affects

Think I'm going to email them for the craic and ask them about all the reports of issues..see what they say.

Ask them for before and after charts, showing the differences in BHP,Torque from a similar car that has had the "fix" done.

joujoujou

vkid wrote: »

[...] I'm going to email them for the craic and ask them about all the reports of issues..see what they say.

They'll say pure coincidence and no proof of relationship between update and chain reaction of problems afterwards. Usual bullsh;t.

benny79

I also got letter no 3. I emailed them a strongly worded letter and it bounced back the email address on the letter is wrong! :rolleyes: it should be campaignquestions@vwgi.ie or you can use vwcustomer.service@vwgi.ie.

I asked the girl that answered the phone how can they explain all the issues the update is causing which is widely reported across the motor industry? (I actually sounded like a reporter

) she told me that they are underlining issues that we're already within the car! I told her its a bit of a coincidence that they are only happening after the update is carried out. As it was reported on the bbc programme watchdog this week! and how come they acknowledged the issues in the US and compensated the consumer!

She told me she didn't see the bbc programme watchdog and vw have proven that all the issues that arose after the update have been proven to be underlying issues and not related to the update! And the EU cars is a co2 issue where as the US vw cars was a different issue altogether. bla..bla...

Lets just she was well rehearsed as to what to say... and I also got the impression she to thought I was a reporter

If any of you motor tech heads want the number to ring just pm me.. As I really know feck all about cars!! but I tell you one thing there is definitely a cover up been done and I'd make a great Journalist!

grogi

In Germany, the cars that weren't presented to be fixed, will be deemed illegal starting from 28 August.

http://www.autozeitung.de/kba-vw-diesel-stilllegung-189667.html

I wish I saw such decisiveness from our Government...