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VW emissions software update - disaster

Golfgorfield

So i own a 2010 Golf GTD with DSG.
I received the letter to have the car made legal again for arguments sake amd decided to let my vw dealer do ot when in for service.
Its a 60,000 mile very well maintained with all main dealer stamps.
The car pulls like a train through the gears and when in sport mode it holds the revs in the high torque band brilliantly and is a joy to drive.

Well it was.......

After the software upgrade ive driven it over the weekend and it is certainly not the car it was, it feels much slower and its much more revvy and much less torquey.... in sport mode it doesnt hold the revs like it did and the dsg has become a bit dopey, theres also a slight vibration/wobble under acceleration at low speed which has appeared.

Has anyone any experience of this situation?
Im raging i got it done at all now.
I have phoned VW who stated they guarantee the car should feel exactly the same... just like they guaranteed all their engines were within emissions laws........

Has anyone noticed any differences after they had theirs done?

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Toyotafanboi

Doubtful I'd say.

Moanin

Toyotafanboi wrote: »

Did Audi cover it?

An Indi VAG specialist replaced it last November and I never followed up with Audi. Dunno if it's worth following up on now?

Toyotafanboi

Did Audi cover it?

Moanin

vkid wrote: »

Is it just certain models that this causes problems with. Have a 2 ltr. 2011 cc and nervous about doing this(mainly based on this thread) Got a second letter from vw recently

The only difference that I noticed was I had to replace EGR valve after update (Economy and power not affected)!
(2012 A6 2.0TDI 177bhp)

Odyssey 2005

vkid wrote: »

Is it just certain models that this causes problems with. Have a 2 ltr. 2011 cc and nervous about doing this(mainly based on this thread) Got a second letter from vw recently

Put it in the fookin bin.. .
Mine is a 2.0 170 hp also

vkid

Is it just certain models that this causes problems with. Have a 2 ltr. 2011 cc and nervous about doing this(mainly based on this thread) Got a second letter from vw recently

Odyssey 2005

Huge difference in power,heavier on fuel and the car has to be 'driven" now,if you know what I mean. You constantly have to be on the throttle now.

Toyotafanboi

What differences are you seeing?

Odyssey 2005

Have to say that the update

made an absolute ctun out of my car. Hard to believe it's the same vehicle.

Atlantic Dawn

BBC Watchdog covering issues around the VW emissions fix on tomorrow show...

https://twitter.com/BBCWatchdog/status/884800004405284864

diggerdigger

diggerdigger wrote: »

Wish I had read the forums before getting the software fix. About a week after the update, I get random problems.
The coil light blinking, and car goes into limp mode
The engine light light comes on
Much higher than normal DPF warnings
Stop Start System Failure warnings
All random, and they clear when you switch off the car.
Going back to Dealer on Monday next to see what they have to say for themselves. Grrr.

Must say the dealer was great. went back in, they checked the car, agreed that the fault hadnt been there before the update, replaced the EGR at no cost, and so far, everything is running perfectly again.

Toyotafanboi

grogi wrote: »

Because happy/content people don't look for solutions nor they complain online...

I understand that. Just given the unprecedented nature of this update in general when a multinational firm post a letter to your house asking you to return your car for one of the most high profile recalls of all time, would you not do a quick Google search pre-recall? That's when you can still do something about it.

Post recall if you are not happy, you are snookered really. Best case scenario you are just rolling with the punches. As you say though, only the unhappy people come online, there are tens of thousands of people who have had no side effects which never get a mention here, for balance.

grogi

Toyotafanboi wrote: »

That seems to be a common theme. Why are so many people only researching the update after having it carried out?

Because happy/content people don't look for solutions nor they complain online...

Toyotafanboi

That seems to be a common theme. Why are so many people only researching the update after having it carried out?

Odyssey 2005

diggerdigger wrote: »

Wish I had read the forums before getting the software fix. About a week after the update, I get random problems.
The coil light blinking, and car goes into limp mode
The engine light light comes on
Much higher than normal DPF warnings
Stop Start System Failure warnings
All random, and they clear when you switch off the car.
Going back to Dealer on Monday next to see what they have to say for themselves. Grrr.

I feel your pain. Felt the very same as you. Discovered this thread 2 days after getting it done.

selectamatic

I see torquetronix have managed to get 150bhp from a 1.6tdi caddy via a software update recently. Pretty good going as 130bhp was perceived to be the ceiling a year or 2 ago.

I'd imagine the dpf and egr were dealt with too. Probably cost a touch more than €150 though.

diggerdigger

Wish I had read the forums before getting the software fix. About a week after the update, I get random problems.
The coil light blinking, and car goes into limp mode
The engine light light comes on
Much higher than normal DPF warnings
Stop Start System Failure warnings
All random, and they clear when you switch off the car.
Going back to Dealer on Monday next to see what they have to say for themselves. Grrr.

Toyotafanboi

joeysoap wrote: »

VW agreed to the 2 year guarantee for son's Jetta if he paid €150 towards the costs of replacemnt EGR. The original asking price was €900 +

You get 2 years warranty on any work carried out by a VW dealer.

If he paid no contribution to the work he would get no consumer rights or warranty as he didn't pay for anything and the repair would have been supplied as a goodwill gesture.

joeysoap

dubrov wrote: »

http://www.bbc.com/news/business-40280395

It's unclear to me whether the extension only applys to cars that have had the update applied.

VW agreed to the 2 year guarantee for son's Jetta if he paid €150 towards the costs of replacemnt EGR. The original asking price was €900 +

dubrov

Volkswagen is to provide a two year guarantee for the cars in Europe fitted with emissions cheating devices which it agreed to modify.
A number of UK consumers have complained that the modifications have affected performance and reliability.
The two year guarantee will cover exhaust and emissions control parts.

http://www.bbc.com/news/business-40280395

It's unclear to me whether the extension only applys to cars that have had the update applied.

Toyotafanboi

Sorry, yeah that's a Mk6. Sounds like a health check video.

How is the car now? Is it ok or still giving trouble, is it with the dealer or with you?

slade_x

Toyotafanboi wrote: »

What year is the Golf? Mk5's didn't use any of the EA189 engines.

Sounds like after the car broke down and she went back they charged her a diagnostic fee to inspect the fault and have said that they will deduct that fee from the final repair cost if she repairs with them which is standard practise.

Bad form though if the car was just in the workshop, it would have been courteous to cover the diagnostic cost for you. For all they knew it was their error. Do you know what they said the issue was?

its a 2011, meant to write mk6, I didn't get any details of what they said the fault was. All it was booked in for was that update as per the letter they sent to her. they recently sent a video of the car on a lift while a mechanic was talking about the fact there are two new tires on it and then inspecting the rear tires and indicating the front wishbone bushings were starting to wear

Toyotafanboi

What year is the Golf? Mk5's didn't use any of the EA189 engines.

Sounds like after the car broke down and she went back they charged her a diagnostic fee to inspect the fault and have said that they will deduct that fee from the final repair cost if she repairs with them which is standard practise.

Bad form though if the car was just in the workshop, it would have been courteous to cover the diagnostic cost for you. For all they knew it was their error. Do you know what they said the issue was?

slade_x

Wish I thought to check up on this before my girlfriends golf mk5 went in for this EA 189 NOx issue technical measure implementation as they put it in the letter

She collected the car, about 1 minute from the service centre the engine lights on the instrument panel turn on. then the alarm starts to go off

when she stops at a traffic light and pushed the clutch in briefly the engine turns off as it always has but when lifting the clutch back up, it wouldn't start, she had to turn off and on the ignition to get the car started.

She returned that car saying there were issues and was told, it had those faults when she dropped it in. however when she first collected it there was no mention of any faults whatsoever, she was just told it was ready and given the keys. She was told it would cost €800 to fix and was charged €150 for some pre service fee, that she was told would make the repairs cheaper or something to that affect.

Now this should go without saying but there were no issues with that car when she dropped it in. she has had the car for about 3 months now which was purchased from a dealer in dublin and has never had an issue with it until after this update.

kyote00

Some researchers in the US and Germany uncover new details of the VW cheats...

https://cseweb.ucsd.edu/~klevchen/diesel-sp17.pdf

A less techy write up here...
https://arstechnica.co.uk/cars/2017/05/volkswagen-bosch-fiat-diesel-emissions-cheats-cracked-open-in-new-research/

Makes you wonder what the 'fix' does exactly if the original cheat was so complex

Toyotafanboi

joeysoap wrote: »

I'd also say that VW are aware that a pissed off customers mightn't be back.

I'm sure they're more than a little conscious of this. EGR's fail in lots of diesels but a lot can be attributed to being driven incorrectly etc whereas the 1.6 diesel ones just seem to be made from chocolate.

joeysoap

Toyotafanboi wrote: »

That would somewhat eliminate the fix as the standalone cause for failure then?

Standalone, perhaps. Accentuate the problem, probably. I'd also say that VW are aware that a pissed off customers mightn't be back. And all cars needs replacing at some stage. Anyone aware of this problem with other makers diesel models?

Seth Brundle

grogi wrote: »

I am actually surprised that no additional filter was introduced in front of the EGR. Cleaned with every oil service, it would would save a lot of the EGR hassle.

How many VAG customers who undergo the "fix" and subsequently suffer the EGR fault put two and two together and actually complain?
I'd say this is making a few bob for VW!

Toyotafanboi

joeysoap wrote: »

i heard from a mechanic that nearly all the EGR's produced in 2011/13 have pretty much all to replaced. He said VW changed manufacturer in 2013 and they were hoping this would solve some of the problems. Quietly. I have heard from two more owners whose cars developed the same problem - one before the fix and one after. In both cases the EGR was (eventually) fitted at a cost reduction, not free.

That would somewhat eliminate the fix as the standalone cause for failure then?

grogi

Moanin wrote: »

I bought if from my boss - private sale as such.

Does this fix put pressure on DPF also as it seems to regenerate especially after short journeys?

Yes. Worse economy = more soot.

joeysoap wrote: »

i heard from a mechanic that nearly all the EGR's produced in 2011/13 have pretty much all to replaced. He said VW changed manufacturer in 2013 and they were hoping this would solve some of the problems. Quietly. I have heard from two more owners whose cars developed the same problem - one before the fix and one after. In both cases the EGR was (eventually) fitted at a cost reduction, not free.

I am actually surprised that no additional filter was introduced in front of the EGR. Cleaned with every oil service, it would would save a lot of the EGR hassle.