spix wrote: » Yeah Digiweb charge a 200 installation fee which makes it a good bit more expensive. What I'm saying is Eir Rep #1 told me I'm only eligible for standalone broadband as my line is deactivated. Eir Rep #2 said I'm elegible for broadband + phone bundle and the phone will be VOBB, not copper line. From what I've read reactivating the line has to be free but why didn't the rep say this was possible. They were pretty adamant I cannot get any kind of phone deal with the ftth which makes zero sense to me. I know for a fact people here have got the ftth/phone bundle and had their line reactivated. So much conflicting info.
knipex wrote: » eir sales people tend to poorly understand there products. There is a "talk to eir" forum here. Try there.. I also find their webchat service pretty good. What are you using for Broadband at teh moment ?? mobile ? Wireless ?
Gonzo wrote: » They usually don't work up to the last house. They usually stop about a pole or 2 from the last house and your house and your pole/manhole will only be wired once you place an order. All the fibre routes in dunshaughlin stop a few houses before the end where the last pole worked on feeds the final few houses to where the yellow line stops on the map.
Grumpypants wrote: » Eir TV just installed, nice system better picture than sky. Better channels, free Eir & BT sports and a multiroom box. Got free home plugs worth €120 too. Guide isnt great, but does the job, and a much better system for scrolling through channels while watching tv. Sky box is straight out to the back room as a free to air now.
BorneTobyWilde wrote: » More confused. I want FTTH Plus Phone package at a set price. Some people make it sound like I will still have my old phone bill on top of the FTTH phone package bill. I want an all in price for FTTH AND PHONE with the unlimited calls to irish and uk landline and mobiles.
spix wrote: » You can get it easily if your phone line is already active. The deal on the website is 30per month first 3 months, 70 for 9 months, 12 month contract. 50 cash back = 56 per month. According to Eirs pricing pdf the full price will be 77 a month after the initial contract although its probably negotiable.
spix wrote: » Have just cancelled everything for now.
Jpmarn wrote: » I am reporting from my drive around the Pallasgreen Co. Limerick exchange area today. The main villages of Pallasgreen, Nicker, Old Pallas and Kilteely which the exchange serves have not been wired up with Fibre as of yet. The exchange building is in the townland of Cloverfield about 6 Kilometres west from Pallasgreen village on the main N24 road. There is plenty of Fibre cables around the country side nort and west of the exchange building. It has reached Dromkeen village on the same main road. There is fibre cable going up towards Kilteely village but it doesn't cross the Old Pallas to Hebertstown road. Kilteely is around 5 Km south from the exchange.
The Cush wrote: » Is it possible to simply reactive the landline now, then down the road reorder FTTH and then combine it with the FTTH bundle? If the information the reps are giving you is correct and the FTTH bundle is now only VOB phone it would appear they are rolling it already, pre-public launch, and this may be the new policy - beginning the transition from copper to NGA only access. The current USO requirement for the provision of a telephone service by eir does not apply if - At premises where affordable voice services are provided on a commercial basis over an alternative wired network, the USO does not apply. - At premises where affordable mobile voice services are provided with good indoor coverage, the cost threshold for the USO is reduced from €7,000 to €1,000. - At premises where wholesale broadband connections are available over an alternative network, but affordable voice service is not provided on a commercial basis, the USP need not invest in its own connections but is free to procure a wholesale connection and use voice over internet protocol (“VoIP”) to provide the required voice service.https://www.comreg.ie/media/dlm_uploads/2016/07/ComReg-1665.pdf
rob808 wrote: » Im the end user on my route so guess that why they didnt go far as my house.I have to pay a connection charge no matter what it say on government agreement there be a charge of a normal standard rate how much would that be guess I find out in autumn.
spix wrote: » Will call later to confirm since other people here are saying its not until September.
yammagamma wrote: » i went with digiweb. got install day took time off work waited for kn guy he rings im here to install the phone line i said what no its fibre ftth your installing he said no i got order to do a phone line install so i quickly ring digiweb and they tell me i need a phone line to get fibre,thats not what the guy said oo phone when i ordered it,, i am now banging my head on table as this is reason i canceled eir, digiweb guy says ring kn guy to come back and install phoneline or else i wont be able to get ftth,and im trying to explain to digiweb its ftth fibre to the home i dont need a "phone socket" to plug the moden into.. now im pulling my hair folicles out of im shaved head,, kn guy arrives i just let him reactivate the phone line he gives me new phone number tells me to ring digiweb with the new number i ring digiweb said then need to wait for report to come back from kn, im still waiting since tuesday no word from digiweb and i went with them because of there customer service,and i see the 150mb package is 10 euro cheaper with siro/digiweb then the 150mb eir/digiweb and digiweb giving siro/digiweb customers better router the 7560 where eir/digiweb getting the 7360 thinking of just scrapping the whole idea of getting fibre and take up yoga or something.
Icyseanfitz wrote: » amen to that haha ive had my ftth upgrade 1000mbs package on order since the start of march, first techie came out, asked me to dig up the underground ducting for him (concrete slab job) and hed be back the week after. waited for him to come back so i could tell him to put in an overhead instead...never came back. tried to put in a new installation appointment only to be told my ftth had been already installed :rolleyes: got that misunderstanding corrected and had a new appointment back in april, date came no techie, it was canceled by eir. put in new appointment for today, techie comes out says we have to put in a new pole, doesnt give me a date or time for this, says he'll call it in and off he trots. i presume even after the pole gets planted (next year maybe) ill have to ring in a new techie appointment. getting internet is a damn joke in this country, i spend more time worrying about broadband installation than nearly anything else ffs
spix wrote: » New poles were put up on my street a few weeks ago, but we had just put down new tarmac so said to leave the old one. No mention it was required for the new broadband, the fibre cable is installed on the old pole already. More trouble to look forward to I guess...
Icyseanfitz wrote: » we need a new pole due to trees blocking the run of the cable to the house from the old pole, a-b-c as opposed to a-c. So your probably grand.
yammagamma wrote: » got install day took time off work waited for kn guy he rings im here to install the phone line i said what no its fibre ftth your installing he said no i got order to do a phone line install so i quickly ring digiweb and they tell me i need a phone line to get fibre,thats not what the guy said oo phone when i ordered it,, i am now banging my head on table as this is reason i canceled eir, digiweb guy says ring kn guy to come back and install phoneline or else i wont be able to get ftth,and im trying to explain to digiweb its ftth fibre to the home i dont need a "phone socket" to plug the moden into.. now im pulling my hair folicles out of im shaved head,, kn guy arrives i just let him reactivate the phone line he gives me new phone number tells me to ring digiweb with the new number i ring digiweb said then need to wait for report to come back from kn, im still waiting since tuesday no word from digiweb and i went with them because of there customer service,and i see the 150mb package is 10 euro cheaper with siro/digiweb then the 150mb eir/digiweb and digiweb giving siro/digiweb customers better router the 7560 where eir/digiweb getting the 7360 thinking of just scrapping the whole idea of getting fibre and take up yoga or something.
highdef wrote: » I think that's the longest single sentence I've ever seen. Sorry for going off topic but I'm in awe that one sentence can be so long.
Pocaide wrote: » Was thinking of ordering Ftth with Eir the 150 package with landline as I already have the landline and broadband with eir. However the best they can do for me is 55e for 6 months and then 75e thereafter. Was wondering is that what everyone else is paying or are there better deals out there.
spix wrote: » The deal on the website is better? 30e for first 3 months, 70 for next 9 months and 50 cashback, 57 a month average. Your quote is 65 Enter your phone number on this page https://www.eir.ie/tv/ then go to this page https://www.eir.ie/bundles/ you will find the deal
