Bought car a week ago - broke and they wont fix it

i wouldn't be spending €135 on a new starter until i knew the oil leak was fixed, otherwise you'l end up ruining your new starter too. if that price is inclusive of whatever is needed to fix the leak then i would do it.

realistically, you have been had. they aren't standing over their warranty, you have two choices;

hound them, pursue them, visit citizens information, speak to consumer rights, speak to solicitor, threaten small claims and so on and so on, create something that will drag on for months, give yourself a huge headache, sleepless nights and waste a lot of time and probably still get no resolution.

or spend €135, get the car fixed, take it as an unfortunate lesson learned and maintain your sanity.

then when you are picking up the car after it's been repaired and you've handed over payment, just as you go to leave ask can you use the bathroom. go in and put every single toilet roll you can get your hands on into the toilet bowl, cram them all in with your foot, good and tight, flush the toilet once to fill the bowl, then flush it a second time and head on. then you've had the last laugh.

that's what i'd do.

if the price isn't inclusive of the oil leak repair, then i'd take the car somewhere else. cut your losses with this crowd.

I steer clear (excuse the pun)

of ballymount for this purpose.

mapfre warranty is usually used to free the garage of any obligation warranty wise.

On what planet is a failed starter motor not covered by a warranty that does cover oil-leaks??

DylanII wrote: »

Its probably because the oil leak was there before I purchased the car. Only it was left with them for 5 days to have the car properly serviced and valeted and the oil leak was meant to be fixed then.

If all the issues that may present were there before a person purchased a car, the whole notion of a warranty would be somewhat redundant! :pac:

How can engine oil burn out a starter motor?

That's what I was thinking, an oil leak might contaminate a motor but not burn it out. However I'd consider contamination unlikely since starter motors are pretty well sealed. The garage was only charging €135 which suggests to me that the motor just needs a clean/new brushes. Of course the brushes could just be worn out anyway and unrelated to the oil issue but in any case I would have expected both scenarios to be covered under the dealer's warranty.

Imo the best thing you can do is bring the car to an independent specialist for Volvo and get em to fix it. Much less hassle and stress in the long run.

I'd not bother going near that place again tbh.

Mintoe wrote: »

Sale of goods & supply of services act covers you completely regardless of whether the dealers warranty is engine and gearbox only.
Car must be:
1. Of merchantable quality
2. Fit for purpose
3. As Described

It is unreasonable to say that a car purchased (from a business whose main business is selling cars) 1 week ago and now has a faulty starter is fit for purpose therefore the dealer is fully responsible for the cost of the repair. SIMPLE AS

ps you maybe should have taken caution earlier of buying a car from a dealer that only openly offers warranty for engine & gearbox. Legally must offer minimum 3 months or 3,000 miles warranty whichever comes first and everything is covered except for normal or excessive wear and tear items like tyres, wiper blades etc or if you've burnt the clutch out.

I've often seen this stated on boards.ie but I've yet to see anyone reference any legislation to support this claim. From what I can see there is no such thing as a compulsory 3mth/3000 mile warranty in Irish law.

How could a 05 car be a week old?

166man wrote: »

Imo the best thing you can do is bring the car to an independent specialist for Volvo and get em to fix it. Much less hassle and stress in the long run.

I'd not bother going near that place again tbh.

JimsAlterEgo wrote: »

get it fixed from a Volvo garage and then take them to the Small Claims Court

While these are nice ideas in theory in the real world what the OP should do is pay the €135 and chalk it down to experience.

kbannon wrote: »

Really?

honestly, yeah.

if i was sold a car with a warranty that covered the engine and gearbox and it broke down a week later because a part that works between the engine and gearbox failed and the garage gave me two fingers, i'd be pissed.

you get no satisfaction trying to deal with cowboys like that above board. so to make me feel a little better, after i handed over the cash to pay for my warranty claim :rolleyes: i'd flood their bathroom if it were possible. or steal a box of pens or something, if i got the opportunity, definitely. it's not going to ruin their "business", they are able to do that themselves, but it would give them a pain in the ass, which would do me.

George Dalton wrote: »

Because the hassle involved isn't worth it for the sake of €135.

If the seller refuses to fix the starter the OP is entitled to have it fixed elsewhere out of his own pocket and claim a refund against the seller for the costs. He can do this through the Small Claims Court for €25.
Unless either side digs his heels in (resulting in a court hearing) it's not a lot of hassle, just some form filling.
http://www.irishstatutebook.ie/eli/1980/act/16/section/21/enacted/en/html#sec21