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suited & booted £99 & £3.95 PP Suit, shoes, shirt & tie [IN STOCK]

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Comments

  • #52
    Bill-e
    Registered Users, Registered Users 2 Posts: 986 ✭✭✭Bill-e


    Just got the refund you guys have been talking about.
    "Although these items weren't what you were looking for, we're constantly adding new lines..." They were what I was looking for. Pricks! I turned down a handy offer of a suit in debenhams 2 weeks ago as i thought this was on it's way. I'm also going to write a strongly worded e-mail....


  • #53
    Dixon
    Registered Users Posts: 33 ✭Dixon


    Dear Mr Dixon,

    Thank you for your email received 1 May 2009.

    I was sorry to note your comments, I can understand how frustrating this has been. I can see you have been charged for postage, I have refunded this for you and your bank should credit it to your account shortly.

    I hope that this is a satisfactory resolution, but if there is anything further I can help with please do not hesitate to contact me by responding to this email.

    Regards,

    Noel
    Burton Customer Service

    To which I replied:
    Dear Noel,

    Should that not read thank you for your email received 26th April, and your request for a response to that email received 1st May?

    Needless to say I will not be shopping with Burton again, and I will be advising the people I told about the great deal I got on a suit to, in fact, stay away despite my previous enthusiasm.

    Regards,

    Think I'm working myself into a rage here.


  • #54
    Keith C
    Registered Users, Registered Users 2 Posts: 1,121 ✭✭✭Keith C


    judging from responses on this thread burton lost at least £500 + by cancelling all these orders, must be a booming company that can afford to turn down money in a recession!


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