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Samsung galaxy s3 problems.....

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  • 01-07-2012 1:57pm
    #1
    Longfchick
    Registered Users Posts: 3 ✭


    Hi,
    I bought the new galaxy s3 2 weeks ago, I've had awful bother trying to keep it charged, the battery is useless. i thought that was its only downfall until i woke up this yesterday morning, it had been on charge for about 4 hours when i noticed a faint crack on the middle of the screen. I immediately took it off charge and analysed it. i hadnt dropped the phone at all or damaged it in any way. As the day went on, the crack became more noticeable and longer until eventually after a few hours, the crack had reached both corners of the screen. I contacted the shop where I purchased the phone and they sent it off straight away to have it looked at. The results just came back that i seemingly stood on the phone, this is just despicable. I never once even let the phone fall. They won't fix my screen unless i pay a fee of €160 and they told me it's not covered under warranty :confused:

    My question is; has anyone had this bother with the samsung galaxy s3 or has anyone heard of this happening before???
    Tagged:


Comments

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    #2
    MrReynholm
    Closed Accounts Posts: 71 ✭✭MrReynholm


    Hi Longfchick,

    Here's a thread on problems people are having with the S3: http://www.boards.ie/vbulletin/showthread.php?t=2056679421

    That's unfortunate about the crack, particularly as they're reputed to have tough screens, although I could understand from a company's point of view why they would be hesitant to cover it themselves as having worked in electronics retail myself, you do get a lot of people who break their own stuff and claim it's a manufacturer's issue until they're blue in the face. Not saying that's the case here, just that I understand where they're coming from.


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    #3
    lisamarch
    Registered Users Posts: 2 ✭lisamarch


    I've had my Samsung Galaxy S3 for 21 hours. And same thing. Was charging in wall charger and 3 large cracks developed. Called Verizon and they told me I dropped it. NO, I DID NOT!!


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    #4
    [Deleted User]
    Posts: 17,381 ✭ [Deleted User]


    Was it getting up to crazy temps while charging? Sounds crazy.


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    #5
    lisamarch
    Registered Users Posts: 2 ✭lisamarch


    Ads by Google wrote: »
    Was it getting up to crazy temps while charging? Sounds crazy.
    Yes. Very hot. Samsung said not a known issue. Verizon says they won't help because I dropped it-- WHICH I DID NOT. I'm goIng to have to spend $100 insurance deductible to replace. Right note the insurance can't even file my claim because the phone model is too new for their paperwork. Even when I do get insurance replacment -- What if it happens again next time?


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