Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Service Access codes for eircom phone watch alarm

2»

Comments

  • #52
    Mintdrop
    Registered Users Posts: 3 ✭Mintdrop


    And thanks for the battery info.
    Regards


  • #53
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    Mintdrop wrote: »
    Hi, I dont even have a user code
    Regards
    Mintdrop wrote: »
    And thanks for the battery info.
    Regards

    No problem. You would be looking at a full default and reprogram of the system if that is the case. Can you drop the lid and see if 54321 lets you in. It will say, please select from start menu if it does.

    www.altor.ie



  • #54
    ddolan21
    Registered Users Posts: 7 ✭ddolan21


    Hi, similar to a few people already I have cancelled my eircom phonewatch subscription and want the alarm to contact my mobile instead of eircom when the alarm goes off. Could someone please tell me how this is done and what codes I will need to do it? My box is a Simon XT box.


  • #55
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    ddolan21 wrote: »
    Hi, similar to a few people already I have cancelled my eircom phonewatch subscription and want the alarm to contact my mobile instead of eircom when the alarm goes off. Could someone please tell me how this is done and what codes I will need to do it? My box is a Simon XT box.

    Very easy to set up once you have the engineer code.

    I have sent you a P.M. re this.
    You need to delete the numbers the system contacts P.W. on, then enter the numbers you want to be contacted on. You need to change the protocol it dials out on to voice for this to work also.

    Sent you the manual too :)

    www.altor.ie



  • #56
    vicadd
    Registered Users, Registered Users 2 Posts: 341 ✭✭vicadd


    Hi Folks - I have an old Phonewatch Alarm which needs a battery replacement on one of the sensors. Would someone have a manual that explains how to do this? I can get into Program mode which seems to give me option to activate/remove/add sensor, so guessing I could Remove and then Add back after replacing battery - not sure if I need an engineer code as well. No Alarm model numbers on panel, so see attached pic.
    Also wondering if a wireless lan or GSM function could be added to this alarm?
    No longer connected to a phone line.
    Thanks.


  • #57
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    vicadd wrote: »
    Hi Folks - I have an old Phonewatch Alarm which needs a battery replacement on one of the sensors. Would someone have a manual that explains how to do this? I can get into Program mode which seems to give me option to activate/remove/add sensor, so guessing I could Remove and then Add back after replacing battery - not sure if I need an engineer code as well. No Alarm model numbers on panel, so see attached pic.
    Also wondering if a wireless lan or GSM function could be added to this alarm?
    No longer connected to a phone line.
    Thanks.

    There is no pacific GSM for this system. If you have got an external bell onto this system then you could use one of these GSMs triggered by the Bell output. It is a very old system that is obsolete now so I would not be investing to much on it. Parts can no longer be got.

    You should not need to delete the sensor to change the battery.
    If you post a picture of the sensor I will tell you how to change and what battery you need.

    www.altor.ie



  • #58
    viswa
    Registered Users Posts: 12 ✭viswa


    Hi,

    I have a Eircom alarm (60-911 Simon 3 series) and it beeps every few hours and when I press the status button it says "system battery low". Its been installed late 2007 and i seem to have lost all related documents. Is possible to send me the user manual and engineers code.

    Thanks,
    Vis


  • #59
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    viswa wrote: »
    Hi,

    I have a Eircom alarm (60-911 Simon 3 series) and it beeps every few hours and when I press the status button it says "system battery low". Its been installed late 2007 and i seem to have lost all related documents. Is possible to send me the user manual and engineers code.

    Thanks,
    Vis

    Here is a link to the user manual.
    All you need to change the battery is your user code.
    The battery can be got in REW on the suppliers list here.

    www.altor.ie



  • #60
    viswa
    Registered Users Posts: 12 ✭viswa


    Brilliant. Thanks a lot Altor.
    As its been a while those sensors were installed I was thinking they might need a battery replacement soon as well, thats why I was looking for the engineer's code.

    Also, could you please give me some instructions on how to open the box and look at the battery that needs to be replaced.
    Thanks Again,
    Vis


  • Advertisement
  • #61
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    viswa wrote: »
    Brilliant. Thanks a lot Altor.
    As its been a while those sensors were installed I was thinking they might need a battery replacement soon as well, thats why I was looking for the engineer's code.

    Also, could you please give me some instructions on how to open the box and look at the battery that needs to be replaced.
    Thanks Again,
    Vis

    The batteries are located in the sensors themselves. The system should indicate a tamper condition and go into alarm when you open the cover, simply entering your code on the keypad will turn off the alarm and just press reset and code when finished.
    On the top of them you should see a lip that is pushed in to release the cover. These sensors take two LS 14250 batteries.

    www.altor.ie



  • #62
    viswa
    Registered Users Posts: 12 ✭viswa


    altor wrote: »
    The batteries are located in the sensors themselves. The system should indicate a tamper condition and go into alarm when you open the cover, simply entering your code on the keypad will turn off the alarm and just press reset and code when finished.
    On the top of them you should see a lip that is pushed in to release the cover. These sensors take two LS 14250 batteries.

    Hi Altor,
    when I press the status button it just says "System battery low" does not mention which sensor,s battery is running low.
    Thx, vis.


  • #63
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    viswa wrote: »
    Hi Altor,
    when I press the status button it just says "System battery low" does not mention which sensor,s battery is running low.
    Thx, vis.

    Hi vis,

    You could be in trouble there as I dont know of anywhere that supply the backup battery for this system. Also replacing the battery in this system by down powering it completely will return the system back to factory settings and it will need to be set up again.

    You could contact hivolt and see if they could build you a battery to the same spec as the one in that system.

    www.altor.ie



  • #64
    viswa
    Registered Users Posts: 12 ✭viswa


    Thanks altor.
    I called up Eircom PW, they seem still getting the alerts from my device as she immediately said that its system backup battery that is low and that it would cost me €240(200 for callout and 40 for the battery) to get it fixed. I guess I dont have to do this right away. Then she got me delete some options( 4 and 40), i didnt enquire at that moment as i thought they might be in manual, but they are not. Do you know what these options are?
    Thx, vis


  • #65
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    viswa wrote: »
    Thanks altor.
    I called up Eircom PW, they seem still getting the alerts from my device as she immediately said that its system backup battery that is low and that it would cost me €240(200 for callout and 40 for the battery) to get it fixed. I guess I dont have to do this right away. Then she got me delete some options( 4 and 40), i didnt enquire at that moment as i thought they might be in manual, but they are not. Do you know what these options are?
    Thx, vis

    Expensive enough to have a battery replaced.
    To be honest the best advice I would give you is keep this money and put it towards a more up to date system. The classic system is obsolete now so if anything else was to go you would be looking at replacing the system.

    www.altor.ie



  • #66
    vicadd
    Registered Users, Registered Users 2 Posts: 341 ✭✭vicadd


    altor wrote: »
    There is no pacific GSM for this system. If you have got an external bell onto this system then you could use one of these GSMs triggered by the Bell output. It is a very old system that is obsolete now so I would not be investing to much on it. Parts can no longer be got.

    You should not need to delete the sensor to change the battery.
    If you post a picture of the sensor I will tell you how to change and what battery you need.

    Hi Altor, thanks for the reply. I've attached picture of sensor now. I'm guessing simply pop off cover, turn off alarm and I can see what battery needed..unless you can already tell from pic?
    Thanks.


  • Advertisement
  • #67
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    vicadd wrote: »
    Hi Altor, thanks for the reply. I've attached picture of sensor now. I'm guessing simply pop off cover, turn off alarm and I can see what battery needed..unless you can already tell from pic?
    Thanks.

    That is a contact. If you look at the bottom of the picture you will see on the sensor the lip that holds the lid close, releasing this will let the lid come off. The battery you need is a LS 14250.

    www.altor.ie



  • #68
    kop-end
    Registered Users Posts: 229 ✭✭kop-end


    altor wrote: »
    That is a contact. If you look at the bottom of the picture you will see on the sensor the lip that holds the lid close, releasing this will let the lid come off. The battery you need is a LS 14250.

    Hi Altor,
    This question may seem a little left-field to the abouve but you seem to know your stuff. Is it possible to have your monitoring carried out by another company rather than Phonewatch. Do you know any suppliers and how i could get some pricing. I am using a wirelss system from Phonewatch which is about 3 years old.

    Thanks


  • #69
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    kop-end wrote: »
    Hi Altor,
    This question may seem a little left-field to the abouve but you seem to know your stuff. Is it possible to have your monitoring carried out by another company rather than Phonewatch. Do you know any suppliers and how i could get some pricing. I am using a wirelss system from Phonewatch which is about 3 years old.

    Thanks

    Yes this is possible once the installer knows how to work your system.
    You can request your engineer code off P.W. which will facilitate any change over.
    Most companies out there will be able to set this up for you.

    www.altor.ie



  • #70
    vicadd
    Registered Users, Registered Users 2 Posts: 341 ✭✭vicadd


    My old Eircom Phonewatch Alarm now reporting 'Open Sensor' for one of my Inertia Sensors. Resetting, replacing batteries does not help.
    Seems it may need replacing? Any idea where I would get one of these?
    See pics attached.

    Thanks


  • #71
    kub
    Registered Users, Registered Users 2 Posts: 6,555 ✭✭✭kub


    vicadd wrote: »
    My old Eircom Phonewatch Alarm now reporting 'Open Sensor' for one of my Inertia Sensors. Resetting, replacing batteries does not help.
    Seems it may need replacing? Any idea where I would get one of these?
    See pics attached.

    Thanks

    Double check the covers of all the sensors, it seems one may not be on correctly.


  • Advertisement
  • #72
    Stoner
    Registered Users, Registered Users 2 Posts: 10,952 ✭✭✭✭Stoner


    ok this thread is heading a little off topic. So I'm going to close it off. If someone has a question about say a tamper on a system etc. please open a new thread on it.

    Thanks all.

    Regards

    Stoner.


This discussion has been closed.
Advertisement