* Ryanair * Ryanair * Ryanair *

therecklessone · 04-09-2008 11:23am

This may be of interest to some people, but I have just successfully used an MBNA Visa Electron gift card to book flights on ryanair.com.

Oryx · 04-09-2008 11:25am

therecklessone wrote: »

This may be of interest to some people, but I have just successfully used an MBNA Visa Electron gift card to book flights on ryanair.com.

Without a cc fee?

c4cat · 04-09-2008 11:51am

Oryx wrote: »

@ c4cat. Ive flown Ryanair dozens of times. Ive been delayed sometimes, same as with other airlines, but never stranded and told F.U. I get the impression you have? This thread is four pages long, rather than trawl back to check your posts, what has been your worst experience with them?

You can trawl back my posts

axer · 04-09-2008 11:53am

Oryx wrote: »

@ c4cat. Ive flown Ryanair dozens of times. Ive been delayed sometimes, same as with other airlines, but never stranded and told F.U. I get the impression you have? This thread is four pages long, rather than trawl back to check your posts, what has been your worst experience with them?

He forgot to bring his dignity with him and thought it was Ryanair that took it from him....

Oryx · 04-09-2008 12:02pm

c4cat wrote: »

You can trawl back my posts

you are truly charming

therecklessone · 04-09-2008 12:16pm

Oryx wrote: »

Without a cc fee?

Correct.

I am an existing MBNA account holder, I rang them and requested a gift card in my name, they issued a card which had no name printed on it (which left me a bit worried as I wasn't sure it would pass online verification without a name/address paired to the card, but I used my own name/address from my existing account and it worked)

Worth checking with MBNA re. the name/address thing if you do order a card.

c4cat · 04-09-2008 12:22pm

have a look at this vid

http://consumerist.com/consumer/ryanair/the-flying-ryanair-horror-show-169939.phpblender%27s

axer · 04-09-2008 12:24pm

therecklessone wrote: »

Correct.

I am an existing MBNA account holder, I rang them and requested a gift card in my name, they issued a card which had no name printed on it (which left me a bit worried as I wasn't sure it would pass online verification without a name/address paired to the card, but I used my own name/address from my existing account and it worked)

Worth checking with MBNA re. the name/address thing if you do order a card.

I'd say it is probably worth getting a gift card if you are booking for a number of people. @ 15 people that is a saving of 150 euro.

c4cat · 04-09-2008 12:24pm

Oryx wrote: »

you are truly charming

Yea Just like like customer services at Ryanair

MOH · 04-09-2008 1:17pm

c4cat wrote: »

You can trawl back my posts

I've read all your posts. In summary:

I've gathered that you've been on two flights on which there were puke-stained seats, which made people feel ill, and you appeared to have been stranded at an airport after Ryanair cancelled a flight, with no money, and somebody crapped in your hand, although I may have that wrong, since you haven't clearly explained what happened and I've had to piece it together from various posts.

You've posted references to back up your points which actually contradicted them, and then ignored this when it was pointed out to you.

You also seem to have had some problems with Ryanair customer service, although you haven't given any details of these.

And you have vast experience flying with many non-budget arilines, since you're able to state with conviction that the problems you've had with Ryanair wouldn't have happened with any of these.

Have I missed anything?

axer · 04-09-2008 1:22pm

MOH wrote: »

Have I missed anything?

Ryanair also stole his dignity.

Oryx · 04-09-2008 1:23pm

axer wrote: »

Ryanair also stole his dignity.

Or hit him in the face with it, or something. I cant follow, and I tried asking nicely already.

therecklessone · 04-09-2008 2:05pm

axer wrote: »

I'd say it is probably worth getting a gift card if you are booking for a number of people. @ 15 people that is a saving of 150 euro.

It doesn't have to be used all at the one time. You can reuse the card until you run out of credit on it, it is a credit card with pre-loaded credit and a more limited timeframe within which to use it.

I have until March 09.

killbillvol2 · 06-09-2008 2:30am

MOH wrote: »

I've read all your posts. In summary:

I've gathered that you've been on two flights on which there were puke-stained seats, which made people feel ill, and you appeared to have been stranded at an airport after Ryanair cancelled a flight, with no money, and somebody crapped in your hand, although I may have that wrong, since you haven't clearly explained what happened and I've had to piece it together from various posts.

You've posted references to back up your points which actually contradicted them, and then ignored this when it was pointed out to you.

You also seem to have had some problems with Ryanair customer service, although you haven't given any details of these.

And you have vast experience flying with many non-budget arilines, since you're able to state with conviction that the problems you've had with Ryanair wouldn't have happened with any of these.

Have I missed anything?

There were cushions on all the planes he was on which were used for puking on I think?

mobby · 08-09-2008 6:53pm

On checking my Eircom phone bill this month I see 2 calls to a premium rate number 1570224499 at a cost of just over €7 per call total cost €14.48 for two phone call to guess who. RYANAIR CUSTOMER SERVICE
My wife had made the calls not knowing the cost.

penexpers · 08-09-2008 6:55pm

Not Ryanair's fault that she didn't know the cost.

Creamy Goodness · 08-09-2008 6:59pm

mobby wrote: »

My wife had made the calls not knowing the cost.

:rolleyes: that's hardly ryanair's fault is it?

can i use one of them porno lines and try and play dumb that i don't know how much a phone call i make costs?

axer · 08-09-2008 7:13pm

mobby wrote: »

My wife had made the calls not knowing the cost.

Lol - your fight is with the missus not Ryanair. Surely everyone knows that numbers begining with 15xx are premium numbers?

TheBigLebowski · 08-09-2008 7:25pm

The usual response from board members I see, get off the high horses.

The OP is dead right, it is a rip off. OK, his wife should have made herself aware of the costs beforehand but even if she did know the costs, she still might have needed to call them for whatever reason. And for this priviliege of being able to talk to a representative of the company you have just purchased from, you are charged often more than what the original price of the flight was. Ridiculous. It is for these reasons that I don't fly with them anymore.

axer · 08-09-2008 7:27pm

TheBigLebowski wrote: »

his wife should have made herself aware of the costs beforehand

Exactly.

TheBigLebowski · 08-09-2008 7:29pm

axer wrote: »

Exactly.

I am sure he is aware of that. Doesn't mean it is not a rip off. The least I expect when doing business with a company is to be able to speak to a representative at no extra charge.

mobby · 08-09-2008 7:32pm

Cremo wrote: »

:rolleyes: that's hardly ryanair's fault is it?

can i use one of them porno lines and try and play dumb that i don't know how much a phone call i make costs?

Maybe not but then again maybe not everyone is as streetwise as you. But €7 to ring a customer service number! but sure RYANAIR are a great ol company cheap flights etc,etc yeah sure you would have to love them.
Silly old me:rolleyes::rolleyes:

jimmycrackcorm · 08-09-2008 7:33pm

What's the odds of getting through to Ryanair through a normal 01 number instead?

penexpers · 08-09-2008 7:37pm

TheBigLebowski wrote: »

I am sure he is aware of that. Doesn't mean it is not a rip off. The least I expect when doing business with a company is to be able to speak to a representative at no extra charge.

Every last detail about how Ryanair operates it's flights from a passengers point of view is on it's website. There is no reason to need to call the 1570 number, the only number needed is the 0818 number to book extra bags or change a reservation if needed.

mobby · 08-09-2008 7:39pm

penexpers wrote: »

Every last detail about how Ryanair operates it's flights from a passengers point of view is on it's website. There is no reason to need to call the 1570 number, the only number needed is the 0818 number to book extra bags or change a reservation if needed.

The why does the number exist?

dudara · 08-09-2008 7:41pm

Threads merged.

dudara

axer · 08-09-2008 7:42pm

mobby wrote: »

The why does the number exist?

in case people don't know how to use the website or in case people are using it incorrectly. What did she ring it for btw?

mobby · 08-09-2008 7:59pm

axer wrote: »

. What did she ring it for btw?

Voucher and the only way to use a voucher is to ring RYANYAIR CUSTOMER SERCVICE. Seems to be lots of ryanair lovers here, good for you go fly with them. I am just trying to make people aware of what it costs to ring someone in ryanair customer support. Happy flying

penexpers · 08-09-2008 8:04pm

mobby wrote: »

Voucher and the only way to use a voucher is to ring RYANYAIR CUSTOMER SERCVICE. Seems to be lots of ryanair lovers here, good for you go fly with them. I am just trying to make people aware of what it costs to ring someone in ryanair customer support. Happy flying

Can you not call the 0818 number for that?

axer · 08-09-2008 8:09pm

penexpers wrote: »

Can you not call the 0818 number for that?

yes you are supposed to call the local reservation centre.

http://www.ryanair.com/site/EN/faqs.php?sect=pnr&quest=redeemgiftvouchers

Vouchers can only be redeemed by calling your local call centre (click here for local call centre telephone numbers).

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