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FIS for the second time-waiting time still 20 weeks?Mod warning post 437

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Comments

  • #852
    hippy_hi
    Registered Users Posts: 64 ✭✭hippy_hi


    Another two weeks to go if that's the case, a long time waiting, its hard especially coming up to Christmas


  • #853
    Bexabbie
    Registered Users Posts: 10 ✭Bexabbie


    hippy_hi wrote: »
    Another two weeks to go if that's the case, a long time waiting, its hard especially coming up to Christmas
    Hi when was ur renewal date?


  • #854
    alpahaeagle
    Registered Users, Registered Users 2 Posts: 585 ✭✭✭alpahaeagle


    My renewal date is the 12th of September, Hopefully they will get it processed before Christmas.


  • #855
    Bexabbie
    Registered Users Posts: 10 ✭Bexabbie


    alpahaeagle wrote: »
    My renewal date is the 12th of September, Hopefully they will get it processed before Christmas.
    Yes mine same date found the letter I got from them last year and was dated 23rd November so would have had it back this time last year please god it comes soon


  • #856
    foxlyn1234
    Registered Users Posts: 10 ✭foxlyn1234


    i was on another site checking the comments and a person with a date 22nd August got theirs last Thursday and someone with 1st of September has not received yet, just giving an indication of where they are at.I know a few of you who have November claims have received money and that is because a decision was made to deal with recent applications and those of us waiting have to wait. Again referring to what I read, a person with a renewal date 21st of November has received money!! Its great to get it but shouldn't they give it to those waiting and do it fairly, in order? Are we on hold now till next year as they deal with current dates or are they still processing older applications does any one know?
    I know the older claims are gone off site but if they processing newer renewal claims what are they doing with older claims? Sorry to be so negative but i am really annoyed and confused now


  • #857
    Bexabbie
    Registered Users Posts: 10 ✭Bexabbie


    foxlyn1234 wrote: »
    i was on another site checking the comments and a person with a date 22nd August got theirs last Thursday and someone with 1st of September has not received yet, just giving an indication of where they are at.I know a few of you who have November claims have received money and that is because a decision was made to deal with recent applications and those of us waiting have to wait. Again referring to what I read, a person with a renewal date 21st of November has received money!! Its great to get it but shouldn't they give it to those waiting and do it fairly, in order? Are we on hold now till next year as they deal with current dates or are they still processing older applications does any one know?
    I know the older claims are gone off site but if they processing newer renewal claims what are they doing with older claims? Sorry to be so negative but i am really annoyed and confused now
    It is very confusing some people on here who got through to them on the phone said they were on the last week in August last week with the renewals. surely if they have extra staff looking after these they should have speeded things up a bit. My renewal was the 12th of September and when I got through last week the lady told me they were gone off site to be processed. It's very annoying that there is no one to ring to see how far along it is.


  • #858
    Ctepbo3a
    Registered Users Posts: 9 ✭Ctepbo3a


    It takes ages waiting for the renewal... Next week is the first week of December, probably those at the end of September won't get money by Christmas...


  • #859
    lady m
    Registered Users Posts: 15 ✭lady m


    anyone any more news...i just checked my bank statements for last year and my renewal was through on the 02/11 so fingers crossed for this year


  • #860
    foxlyn1234
    Registered Users Posts: 10 ✭foxlyn1234


    lady m wrote: »
    anyone any more news...i just checked my bank statements for last year and my renewal was through on the 02/11 so fingers crossed for this year
    went back a couple of pages to check your renewal date and couldn't see it. Comparing when you received last year to this year, they are running nearly 3 weeks behind,is that right for you?


  • #861
    lady m
    Registered Users Posts: 15 ✭lady m


    foxlyn1234 wrote: »
    went back a couple of pages to check your renewal date and couldn't see it. Comparing when you received last year to this year, they are running nearly 3 weeks behind,is that right for you?



    my renewal date is the 05/09. I'm hoping for this week or next to hear something


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  • #862
    JONKMAR
    Registered Users Posts: 3 ✭JONKMAR


    does anybody have the email address of the F I S office so I can maybe contact them my claim is in since June


  • #863
    mattsd2012
    Registered Users Posts: 41 ✭mattsd2012


    JONKMAR wrote: »
    does anybody have the email address of the F I S office so I can maybe contact them my claim is in since June

    Fissection@welfare.ie


  • #864
    sydthebeat
    Subscribers Posts: 41,830 ✭✭✭✭sydthebeat


    mattsd2012 wrote: »
    Fissection@welfare.ie

    absolute waste of time email in my opinion as all i have ever received is a generic
    There is currently a backlog in FIS Section. It is intended that all of the claims in the backlog will be cleared by Christmas.

    response


  • #865
    sydthebeat
    Subscribers Posts: 41,830 ✭✭✭✭sydthebeat


    foxlyn1234 wrote: »
    went back a couple of pages to check your renewal date and couldn't see it. Comparing when you received last year to this year, they are running nearly 3 weeks behind,is that right for you?

    they are nearly double the period for me from last year.
    currently we are over €4000 down


  • #866
    lady m
    Registered Users Posts: 15 ✭lady m


    lady m wrote: »
    my renewal date is the 05/09. I'm hoping for this week or next to hear something


    just realised that i had posted the 02/11 was when i got renewed last year i meant the 02/12/11
    my renewal date is 05/09/12


  • #867
    Bexabbie
    Registered Users Posts: 10 ✭Bexabbie


    lady m wrote: »


    just realised that i had posted the 02/11 was when i got renewed last year i meant the 02/12/11
    my renewal date is 05/09/12
    My renewal is 12/09/12 if anyone hears anything tommorow will you post to give me an idea when I might hear. Thanks


  • #868
    JONKMAR
    Registered Users Posts: 3 ✭JONKMAR


    There is currently a backlog in FIS and it is intended that all of the claims in the backlog will be cleared between January2013 and April 2013 at the latest.



    Regards



    FIS Section

    above is the response to an email I sent re delay in processing my claim from June


  • #869
    sydthebeat
    Subscribers Posts: 41,830 ✭✭✭✭sydthebeat


    Bexabbie wrote: »
    Is that a renewal or first claim?

    Should it matter? 6 to 9 months for an assessment that should take no more than 30 minutes? Under no circumstances can that be acceptable


  • #870
    foxlyn1234
    Registered Users Posts: 10 ✭foxlyn1234


    This is an absolute joke. I am relying on this money for Christmas -santa as I know ye all are. So they are processing claims in November and what, we just wait!! We should all pay our TD's a visit and ask them to explain what is really going on with FIS renewals!! There is no way we can survive 'till January, we struggling big time as it is.
    Has anyone from the end of August, that is 22nd on-wards, heard anything?? It seems the last person to get money had their renewal date around the 22nd of August.


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  • #871
    Bexabbie
    Registered Users Posts: 10 ✭Bexabbie


    foxlyn1234 wrote: »
    This is an absolute joke. I am relying on this money for Christmas -santa as I know ye all are. So they are processing claims in November and what, we just wait!! We should all pay our TD's a visit and ask them to explain what is really going on with FIS renewals!! There is no way we can survive 'till January, we struggling big time as it is.
    Has anyone from the end of August, that is 22nd on-wards, heard anything?? It seems the last person to get money had their renewal date around the 22nd of August.
    Yeah in the same boat myself payments are usually made tommorow so if anyone on here gets payment maybe we will know more tommorow


  • #872
    Lisab236
    Registered Users Posts: 6 ✭Lisab236


    Well it's another Thursday morning and there's no sign of any payment in the bank. My renewal date was 5th sept. would love to know if anyone out there got backdated and what date they were at?


  • #873
    Akrasia
    Registered Users, Registered Users 2 Posts: 22,597 ✭✭✭✭Akrasia


    Lisab236 wrote: »
    Well it's another Thursday morning and there's no sign of any payment in the bank. My renewal date was 5th sept. would love to know if anyone out there got backdated and what date they were at?

    That's depressing.
    My renewal is 3rd of October. I have 150 quid in my bank account to last until the 21st of December and I'll need to spend most of that on petrol just to get back and forth from work.

    But good news, On budget day, we'll probably have another cut in child benefit and another increase in USC and probably a cut in the rates of FIS and increase in Excise on petrol.
    All so we can pay over 3 billion to private bondholders in a corrupt and failed bank next march


  • #874
    lady m
    Registered Users Posts: 15 ✭lady m


    Lisab236 wrote: »
    Well it's another Thursday morning and there's no sign of any payment in the bank. My renewal date was 5th sept. would love to know if anyone out there got backdated and what date they were at?

    my renewal date is the same as you 05/09...i wud love to know where they are at with the renewals but of course i haven't enough credit to ring them


  • #875
    cantcope
    Registered Users Posts: 5 ✭cantcope


    just off the phone with fis they are on the last week in aug 29th but are going by you pps number mine renewal is the 29th but because of my pps i will not hear till next weekxx


  • #876
    Akrasia
    Registered Users, Registered Users 2 Posts: 22,597 ✭✭✭✭Akrasia


    cantcope wrote: »
    just off the phone with fis they are on the last week in aug 29th but are going by you pps number mine renewal is the 29th but because of my pps i will not hear till next weekxx
    they said they were on the last week of August last week. I thought they were supposed to have extra resources, I thought they were supposed to be clearing the backlog.


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  • #877
    cantcope
    Registered Users Posts: 5 ✭cantcope


    ye i was relying on it this week myself would like to know if any one with the 29th of aug renewal got sorted


  • #878
    flower tattoo
    Registered Users, Registered Users 2 Posts: 553 ✭✭✭flower tattoo


    29th August & nothing here. Pps starts with a 6


  • #879
    Kristobal
    Registered Users Posts: 9 ✭Kristobal


    My renewal date is Aug 21st and still nothing in the bank this morning. PPS starts with a 4. Pressure mounting...


  • #880
    mp22
    Moderators, Business & Finance Moderators, Regional South Moderators Posts: 6,854 Mod ✭✭✭✭mp22


    Akrasia wrote: »
    That's depressing.
    My renewal is 3rd of October. I have 150 quid in my bank account to last until the 21st of December and I'll need to spend most of that on petrol just to get back and forth from work.

    But good news, On budget day, we'll probably have another cut in child benefit and another increase in USC and probably a cut in the rates of FIS and increase in Excise on petrol.
    All so we can pay over 3 billion to private bondholders in a corrupt and failed bank next march
    Banned for a week.Off topic/rant/moans will not be tolerated.

    mp22


  • #881
    cantcope
    Registered Users Posts: 5 ✭cantcope


    i think its the letter in the end of the pps they are going for mine is u


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  • #882
    flower tattoo
    Registered Users, Registered Users 2 Posts: 553 ✭✭✭flower tattoo


    cantcope wrote: »
    i think its the letter in the end of the pps they are going for mine is u


    Is it ?? Then I'm P


  • #883
    fairycakes123
    Registered Users Posts: 13 ✭fairycakes123


    my date is the 29th of august also, and my letter is u, so fingers crossed we'll be sorted this day next week, have to get santa sorted and the stress is tooooo much...... hope it wont be like this again next year!!!!


  • #884
    yabadabado
    Registered Users, Registered Users 2 Posts: 16,554 ✭✭✭✭yabadabado


    It has nothing to do with the letter at the end of the PPS number.They are filed and processed in numerical order.It would be impossible to use letters .


  • #885
    sydthebeat
    Subscribers Posts: 41,830 ✭✭✭✭sydthebeat


    yabadabado wrote: »
    It has nothing to do with the letter at the end of the PPS number.They are filed and processed in numerical order.It would be impossible to use letters .

    Does anyone know at what point they will hold up their hands and say 'we won't reach from xth date onwards before Christmas' ??


  • #886
    Eden3
    Closed Accounts Posts: 142 ✭✭Eden3


    Have been watching this thread closely. My FIS ended 22nd August + back pay was in my account this morning!

    Id say a few of the above posters who are a week after me may expect to be sorted next Thurs. Also, I don't think it's anything to do with your PPS Number - just your allotted date, that's the way they work it I think


  • #887
    yabadabado
    Registered Users, Registered Users 2 Posts: 16,554 ✭✭✭✭yabadabado


    Eden3 wrote: »
    Have been watching this thread closely. My FIS ended 22nd August + back pay was in my account this morning!

    Id say a few of the above posters who are a week after me may expect to be sorted next Thurs. Also, I don't think it's anything to do with your PPS Number - just your allotted date, that's the way they work it I think
    Its date and PPS number.


  • #888
    Eden3
    Closed Accounts Posts: 142 ✭✭Eden3


    yabadabado wrote: »
    Its date and PPS number.

    Doubt it - that wouldnt make any sense! Renewal date, is renewal date .... that's the order apps get processed in


  • #889
    cantcope
    Registered Users Posts: 5 ✭cantcope


    thats what the women in fis said its is going by your pps but hopefully we will be sorted next week finger crossed


  • #890
    yabadabado
    Registered Users, Registered Users 2 Posts: 16,554 ✭✭✭✭yabadabado


    Eden3 wrote: »
    Doubt it - that wouldnt make any sense! Renewal date, is renewal date .... that's the order apps get processed in
    You are wrong,They do it in date order,which is always a Thursday and then in numerical order per PPSN.How does that not make sense?How else could it be done?


  • #891
    mimix3
    Registered Users Posts: 10 ✭mimix3


    My renewal date is 02/08 and we were told by email today it will be another 1-2 weeks. They've been telling us 1-2 weeks since 19/10. Thank God for my parents help.


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  • #892
    sydthebeat
    Subscribers Posts: 41,830 ✭✭✭✭sydthebeat


    told today that they are "starting september" and that i should hear something in "the next week or two"

    that puts a probable date at 14th december

    i cannot afford to wait until then to be disappointed so im going to have to try to organise alternative funds in the meantime :mad: :mad: :mad:


  • #893
    Awwwwfook
    Registered Users Posts: 121 ✭✭Awwwwfook


    I rang there too (renewal 19th September) and spoke to a lovely fella who said that I should be sorted before Christmas. He couldn't say exactly when but that I should receive something from them in a few weeks.. Heres hoping.. I feel sorry for them, they are just doing their jobs and are probably told SFA and they have to take the brunt of everyones frustrations


  • #894
    fairycakes123
    Registered Users Posts: 13 ✭fairycakes123


    how is it that some people who had renewal dates for first week in september are back in payment but people that are the end of august are still waiting!!!!!!!!?? its just ridiculous...

    yabadabadoo can you shed any light??


  • #895
    ash23
    Closed Accounts Posts: 4,791 ✭✭✭ash23


    fairycakes123 wrote: »
    how is it that some people who had renewal dates for first week in september are back in payment but people that are the end of august are still waiting!!!!!!!!?? its just ridiculous...

    yabadabadoo can you shed any light??

    They sent the backlog to another office which won't be touching them until after Christmas. So the more recent ones are being dealt with but the backlog are being left there for now.

    http://www.independent.ie/national-news/lowincome-families-may-not-get-cash-by-christmas-3300446.html


  • #896
    annig
    Registered Users Posts: 6 ✭annig


    Hi all. I have just phoned the FIS office (my renewal is beginning Oct) and been told that all of September and October have been sent to another office to be dealt with and there is no communication with that office. She reckoned I should have it by xmas!


  • #897
    Awwwwfook
    Registered Users Posts: 121 ✭✭Awwwwfook


    annig wrote: »
    Hi all. I have just phoned the FIS office (my renewal is beginning Oct) and been told that all of September and October have been sent to another office to be dealt with and there is no communication with that office. She reckoned I should have it by xmas!

    That was my understanding too. All the new applications from June to November and all the renewals up to end of September were sent off site to Letterkenny.. They are getting all the renewals up to date before Christmas and then will begin on the backlog for new applications after Christmas.

    Anything received after Nov 5th (either New or Renewal) is being dealt with straight away in the usual office. All we can do is wait.


  • #898
    fairycakes123
    Registered Users Posts: 13 ✭fairycakes123


    ash23 wrote: »
    They sent the backlog to another office which won't be touching them until after Christmas. So the more recent ones are being dealt with but the backlog are being left there for now.

    http://www.independent.ie/national-news/lowincome-families-may-not-get-cash-by-christmas-3300446.html
    thats just for new apps, all renewals are to be paid by xmas..... got a letter from my td today so fingers crossed


  • #899
    midlands1
    Registered Users Posts: 140 ✭✭midlands1


    Eden3 wrote: »
    Have been watching this thread closely. My FIS ended 22nd August + back pay was in my account this morning!

    Id say a few of the above posters who are a week after me may expect to be sorted next Thurs. Also, I don't think it's anything to do with your PPS Number - just your allotted date, that's the way they work it I think

    There done in renewal date order


  • #900
    midlands1
    Registered Users Posts: 140 ✭✭midlands1


    flower tattoo wrote: »
    29th August & nothing here. Pps starts with a 6


    There done in renewal date order


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  • #901
    CrowWoman
    Registered Users Posts: 42 ✭CrowWoman


    midlands1 wrote: »
    There done in renewal date order

    Yes they are, but there are hundreds of people with each renewal date. For each date the applications are processed in order of PPS number. For example if two people have a renewal date of 10th October, the one whose PPS starts with a 2 will be processed before the one whose PPS starts with an 8.

    My renewal date's 10th October and I'm clinging on to hope that it'll be through before Christmas.


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