If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

computer build help(Radeon R280x)

computerdick69 · 2015-07-27 12:42:11

hi I am after building my first computer with my friend. when we had everything done my computer would display anything on the moniter(which works defo) I tried every connection on the GPU and the motherbord (VGA, HDMI ,DVDI). my friend 's computer work with the exact same parts and built the same way. i disconnected one…

Options

27-07-2015 1:42pm

#1

computerdick69

Registered Users Posts: 11 ✭

Join Date: July 2015

Posts: 10

hi I am after building my first computer with my friend. when we had everything done my computer would display anything on the moniter(which works defo) I tried every connection on the GPU and the motherbord (VGA, HDMI ,DVDI). my friend 's computer work with the exact same parts and built the same way. i disconnected one of the power supply's(there is 2) to the GPU and the VGA cable worked(motherboard). i set it up and it works fine all except the graphic card . it is a Sapphire Radeon R280x. Anyone have any advice?? i also connected and diconected it but still the same result

0

Comments

Options
#2 27-07-2015 1:46pm
Gumbi

Registered Users Posts: 4,698 ✭✭✭

Join Date: August 2009

Posts: 4632

So you've booted successfully from the motherboard?

In that case, your card is the prob. So, make sure it's securely fitted in the PCIE slot. Next, make sure it's connected properly to the PSU (it probably has 8+6 or 8+8 pin connections?).

Are the card's fans spinning when you turn on PC?

Are you using 2 power supplies btw? Is there a need for this? A 500 watt psu is enough for that setup.

0
Options
#3 27-07-2015 2:13pm
computerdick69

Registered Users Posts: 11 ✭

Join Date: July 2015

Posts: 10

yeah i booted it successfully, the card lights up and the fans spin , its one power supply but there is two leads (PCI-E) and i have only one of them connected, because other wise the vga cable from the motherboard wont display anything either

0
Options
#4 27-07-2015 2:18pm
Gumbi

Registered Users Posts: 4,698 ✭✭✭

Join Date: August 2009

Posts: 4632

computerdick69 wrote: »

yeah i booted it successfully, the card lights up and the fans spin , its one power supply but there is two leads (PCI-E) and i have only one of them connected, because other wise the vga cable from the motherboard wont display anything either

The graphics card should have both cables attached to it.

0
Options
#5 27-07-2015 6:58pm
computerdick69

Registered Users Posts: 11 ✭

Join Date: July 2015

Posts: 10

I know but when I attach both cables I have cant get a signal from any cable
thanks for the reply tho

0
Options
#6 27-07-2015 7:52pm
wotzgoingon

Registered Users Posts: 14,309 ✭✭✭✭

Join Date: September 2008

Posts: 14132

Does the Motherboard have a IGU and does the PC boot when the 280x is disconnected?

0
Advertisement
Options
#7 27-07-2015 11:08pm
computerdick69

Registered Users Posts: 11 ✭

Join Date: July 2015

Posts: 10

whats an IGU, yeah it does boot

0
Options
#8 27-07-2015 11:32pm
wotzgoingon

Registered Users Posts: 14,309 ✭✭✭✭

Join Date: September 2008

Posts: 14132

Integrated Graphics Unit(IGU)

So it boots while plugged into the motherboard HDMI socket/VGA, with the GPU disconnected to the motherboard.
Why are you using VGA? Not that it matters but it is old technology. You should use HDMI or DP.
The card should only work with both the 8+6 pins connected or 8+8. Did your card come with adaptors to use a normal 4 pin PSU connections if so try with those just to see.

0
Options
#9 28-07-2015 10:56am
computerdick69

Registered Users Posts: 11 ✭

Join Date: July 2015

Posts: 10

how do i know if the motherboard has an IGU(ASRockIIH97), I have a HDMI as well i will prob use that so. Ill try the adaptor so and see
thanks

0
Options
#10 28-07-2015 11:15am
Digital Solitude

Registered Users Posts: 11,397 ✭✭✭✭

Join Date: January 2014

Posts: 11306

What CPU do you have?

0
Options
#11 28-07-2015 11:18am
Kimbot

Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 18,454 Mod ✭✭✭✭

Join Date: January 2005

Posts: 17213

Is the Board the H97 Pro4?

0
Advertisement
Options
#12 28-07-2015 11:29am
Kimbot

Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 18,454 Mod ✭✭✭✭

Join Date: January 2005

Posts: 17213

I had the same issue with an Asrock board:

http://www.boards.ie/vbulletin/showthread.php?t=2057091839

The solution was to go into the bios and change the PCI-E setting to Gen 2 instead of auto, reboot with your GPU connected and it should work.

0
Options
#13 28-07-2015 11:36am
justsomebloke

Registered Users Posts: 10,407 ✭✭✭✭

Join Date: June 2002

Posts: 9658

try booting with no video cables attached. I have a 280 which won't boot if a second monitor is attached. I can plug the cable in after and it works fine though

0
Options
#14 28-07-2015 4:17pm
computerdick69

Registered Users Posts: 11 ✭

Join Date: July 2015

Posts: 10

The solution was to go into the bios and change the PCI-E setting to Gen 2 instead of auto, reboot with your GPU connected and it should work

i see the PCI-E but the options are disable enable

0
Options
#15 28-07-2015 4:18pm
computerdick69

Registered Users Posts: 11 ✭

Join Date: July 2015

Posts: 10

when i plug it in after it is very loud ,like it has running very hard

0
Options
#16 28-07-2015 4:26pm
wotzgoingon

Registered Users Posts: 14,309 ✭✭✭✭

Join Date: September 2008

Posts: 14132

I don't understand your last two posts. Is it working now that you changed the settings in bios?

0
Options
#17 28-07-2015 4:29pm
computerdick69

Registered Users Posts: 11 ✭

Join Date: July 2015

Posts: 10

i set PCIE to gen 2 and still no luck when i rebooted with it pluged in

0
Options
#18 28-07-2015 4:31pm
wotzgoingon

Registered Users Posts: 14,309 ✭✭✭✭

Join Date: September 2008

Posts: 14132

You also said this PC is for a friend. Do you have a pc or someone else and just try that card in their pc and if it still does not work the card is at fault.

0
Options
#19 28-07-2015 6:36pm
computerdick69

Registered Users Posts: 11 ✭

Join Date: July 2015

Posts: 10

no he built the exact same one ,i will try that so tnks

0
Options
#20 28-07-2015 6:39pm
computerdick69

Registered Users Posts: 11 ✭

Join Date: July 2015

Posts: 10

is there any way to get a replacement card off Sapphire

0
Options
#21 28-07-2015 7:21pm
wotzgoingon

Registered Users Posts: 14,309 ✭✭✭✭

Join Date: September 2008

Posts: 14132

Is the card at fault? Like did it not work in your system?

I have no idea about returns as I've been lucky and never had to. I think you have to contact who you purchased it from. Do not say HWVersand as they are gone bust.

0
Advertisement
Options
#22 28-07-2015 7:24pm
Mrdata.

Registered Users Posts: 143 ✭✭

Join Date: November 2010

Posts: 132

I dont know if this will be of any help but I had a similar issue with a 7970 ghz edition i bought recently which i believe is the same as a 280x. It would not detect the card even though the fans were spinning up so I could tell the card was working. My board is a ASRock P67 Pro3. I updated the motherboards bios from the website and after that it recognised the card.

0
Options
#23 28-07-2015 7:46pm
computerdick69

Registered Users Posts: 11 ✭

Join Date: July 2015

Posts: 10

no the system worked when i had only 1 PCI-E cable pluged in

0
Options
#24 28-07-2015 8:46pm
Mrdata.

Registered Users Posts: 143 ✭✭

Join Date: November 2010

Posts: 132

When you say the system worked was it using the integrated graphics? I could get a signal through my card with the hdmi cable but when I checked gpuz or catalyst control centre it was not detecting the card it was just using the integrated graphics. Updating the bios from asrock website finally got the card detected.

0