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Text service being removed from Eircom Landlines

135

Comments

  • #102
    notahappycamper
    Registered Users, Registered Users 2 Posts: 2,134 ✭✭✭notahappycamper


    KoolKid wrote: »
    That's convenient. You come on here making claims re the prices you post and you have nothing to back it up.
    I would suggest that those prices have increased in the past couple of years. I would also suggest that they are exclusive of vat. No suppliers would create a price list that includes vat.
    As advised, get a few quotes and see how you get on. The percentage of price related to the equipment price is irrelevant.
    If I replace something that costs €10 should I charge you €15?

    I'll find where it was posted and from memory the person who posted it said it included VAT. You posted on the thread at the time and no mention was made that the price list was incorrect nor was it removed or asked to be taken down.

    Look, all I want to know how much the item costs and how much for the install. Simple.


  • #103
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    As a rule there should be no trade prices listed here. But I'll leave that for the mods of this forum to decide on.
    There is a supplier sticky at the top of the forum. You can contact some of them re prices. It's funny how much you want installation and equipment broken down, but your not interested when lad here have broken down the installation costs for you.


  • #104
    notahappycamper
    Registered Users, Registered Users 2 Posts: 2,134 ✭✭✭notahappycamper


    KoolKid wrote: »
    As a rule there should be no trade prices listed here. But I'll leave that for the mods of this forum to decide on.
    There is a supplier sticky at the top of the forum. You can contact some of them re prices. It's funny how much you want installation and equipment broken down, but your not interested when lad here have broken down the installation costs for you.

    Look, they are business costs. If any customer saw that the cost of the equipment was €218 and the cost of the install was €232 they would be shocked I'd imagine. I do not think the cost of that item would have risen that much in 1-2 years. How much does the equipment cost now by itself? PM me if you do not want to publicise it.


  • #105
    Sequence 365
    Registered Users Posts: 104 ✭✭Sequence 365


    How much do you think it would cost a builder to build a 3 Bed Semi and then what price would it be sold for. Would you ask the auctioneer or builder for a break down ?

    I think a simple solution for you would be to purchase the panel yourself & pay a company to fit it . You might save a few euro but very little .
    The pitfall in doing this is that if you had any issues within the warranty life of the equipment. Whatever company installed it for you would Charge you for coming out as they would have not Supplied the equipment only The Fitting Of It.
    So your contract would be with the wholesaler .
    We install a lot of Siemens and I can honestly tell you that is a good price you were given.
    Again get 3 more quotations to supply & fit from well established lregistered companies
    Every company needs to make some profit no matter what business they are in . If they don't they don't stay in business .
    We are business's 19 years now and it hasn't been easy and still is not .
    I think most companies in different trades are just trying to cover costs & keep going.
    You would be more than welcome to come & visit our premises any time & I would personally give you an insight to costs in running a good company in the Security Industry.
    And I mean this in the nicest way possible.


  • #106
    notahappycamper
    Registered Users, Registered Users 2 Posts: 2,134 ✭✭✭notahappycamper


    Sequence 365 wrote: »
    How much do you think it would cost a builder to build a 3 Bed Semi and then what price would it be sold for. Would you ask the auctioneer or builder for a break down ?

    I think a simple solution for you would be to purchase the panel yourself & pay a company to fit it . You might save a few euro but very little .
    The pitfall in doing this is that if you had any issues within the warranty life of the equipment. Whatever company installed it for you would Charge you for coming out as they would have not Supplied the equipment only The Fitting Of It.
    So your contract would be with the wholesaler .
    We install a lot of Siemens and I can honestly tell you that is a good price you were given.
    Again get 3 more quotations to supply & fit from well established lregistered companies
    Every company needs to make some profit no matter what business they are in . If they don't they don't stay in business .
    We are business's 19 years now and it hasn't been easy and still is not .
    I think most companies in different trades are just trying to cover costs & keep going.
    You would be more than welcome to come & visit our premises any time & I would personally give you an insight to costs in running a good company in the Security Industry.
    And I mean this in the nicest way possible.

    Will do and I completely understand a company making a profit etc.. But when I saw the price of the panel at €218 and the total price I was quoted at €450 you can understand.


  • #107
    Sequence 365
    Registered Users Posts: 104 ✭✭Sequence 365


    notahappycamper wrote: »
    Will do and I completely understand a company making a profit etc.. But when I saw the price of the panel at €218 and the total price I was quoted at €450 you can understand.

    There. Is no way you could be getting a Siemens control panel at that price incl vat
    I would love to see the invoice or quotation from wholesaler


  • #108
    John Kelly of
    Registered Users, Registered Users 2 Posts: 386 ✭✭John Kelly of


    The price you got is great, was actually surprised you got such a low quote for that panel and install which is a lot dearer than you think it is.


  • #109
    John Kelly of
    Registered Users, Registered Users 2 Posts: 386 ✭✭John Kelly of


    Hkc are bringing out a version of gsm-q which will work with the old sw8/12 panels without the need for any software upgrade. I was told it will retail for 180 plus vat.
    I think they are also bringing out a version of gsm-sc which will work with sw8/12 panels and allow those old sytems to work with the hkc app. That will retail a bit cheaper than the above price but I have forgotten how much it was exactly. However to get this to work you have to subscribe to securecom service for 60 euro per annum.
    They also mentioned a solution where they will allow people who are about to lose this service to use existing landlines to still send texts via their own hkc server which means that you will not need any new equipment at all. All you will need to do is change the server number programmed in your panel from the eircoms to theirs. However they mentioned a subscription charge as yet to be decided. I was told 40 euro per annum is the ballpark.


  • #110
    Stoner
    Registered Users, Registered Users 2 Posts: 10,952 ✭✭✭✭Stoner


    ok guys,

    I just removed all the last few posts.

    Please don't all PM me asking why, I'll tell you here in one go.

    Please ask/direct App questions to the sticky.

    Please leave the commercial dealing of businesses to other forums somewhere else on the internet, i.e HKC's costs, Siemens costs, Eircoms costs etc

    Please don't PM me to tell me about dual accounts posting here, there is nothing I can do about it if its happening, I have found no evidence of it. I am aware of the concerns, if you can prove it let me know. the tools provided by boards.ie have not shown a dual account, I know they can be fooled, so unless you have a tool that can get me there i don't need to know about it. I have noted it though.

    Please keep trade prices off the forum, if you find them there, PM me rather than open a debate about it, thanks

    Please don't PM me to ask why your post was deleted even if it contained none of the reasons above.

    I don't need advise about how to mod the forum, or calls from other mods about how unfairly some users are being treated, or think they are being treated.

    Nobody has time for tribunals, there is an even hand being taken on these posts.

    I genuinely appreciate the reported posts, but we have a sticky for app comparisons that users should be directed to, this eventually worked on the LED sticky on the Electrical forum and it will work here too if we all send people there.



    Thanks again.


  • #111
    onetimecypher
    Closed Accounts Posts: 95 ✭✭onetimecypher


    Will my monitored alarm still work, when Eircom withdraw. Will my alarm still send a signel to my monitoring company even if it dosnt send me a text????


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  • #112
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Monitoring to a central station will not be affected. Those signals are not sent by text.


  • #113
    Evolution1
    Registered Users, Registered Users 2 Posts: 855 ✭✭✭Evolution1


    Yes calls to monitoring stations will still work.


  • #114
    kub
    Registered Users, Registered Users 2 Posts: 6,555 ✭✭✭kub


    John Kelly of wrote: »
    Hkc are bringing out a version of gsm-q which will work with the old sw8/12 panels without the need for any software upgrade. I was told it will retail for 180 plus vat.
    I think they are also bringing out a version of gsm-sc which will work with sw8/12 panels and allow those old sytems to work with the hkc app. That will retail a bit cheaper than the above price but I have forgotten how much it was exactly. However to get this to work you have to subscribe to securecom service for 60 euro per annum.
    They also mentioned a solution where they will allow people who are about to lose this service to use existing landlines to still send texts via their own hkc server which means that you will not need any new equipment at all. All you will need to do is change the server number programmed in your panel from the eircoms to theirs. However they mentioned a subscription charge as yet to be decided. I was told 40 euro per annum is the ballpark.

    HKC have a weird notion with that App unit for the likes of the 8/12, obsolete panels now with a new device. I would not like to be trying to explain myself to one of my clients in a years time if their keypad or whatever is faulty and they have to invest in another panel and therefore another GSM unit.


  • #115
    altor
    Registered Users, Registered Users 2 Posts: 11,766 ✭✭✭✭altor


    kub wrote: »
    HKC have a weird notion with that App unit for the likes of the 8/12, obsolete panels now with a new device. I would not like to be trying to explain myself to one of my clients in a years time if their keypad or whatever is faulty and they have to invest in another panel and therefore another GSM unit.

    You do know the same unit will work with the 10/70 also?

    www.altor.ie



  • #116
    hatchman
    Registered Users Posts: 317 ✭✭hatchman


    kub wrote:
    HKC have a weird notion with that App unit for the likes of the 8/12, obsolete panels now with a new device. I would not like to be trying to explain myself to one of my clients in a years time if their keypad or whatever is faulty and they have to invest in another panel and therefore another GSM unit.


    So you propose anyone who wants the app unit should replace a working 8/12 panel just because its old. Being old doesn't mean it wouldn't co
    ntinue to work for years past it sell by date look at Gay Byrne !


  • #117
    SpaceTime
    Closed Accounts Posts: 9,088 ✭✭✭SpaceTime


    If they've set up their own PSTN to SMS gateway, then all anyone will need to do is setup an account and set the new service centre numbers on their panel.

    SMS service isn't built into the eircom PSTN network. It's just a bit of a hack that uses Caller ID and modems to transmit the messages. Anyone can do that by just setting up their own service. So it's something monitoring companies could easily duplicate for this purpose. Also as far as I'm aware alarm panels only send data and were never capable of receiving incoming SMS. That makes the service centre even easier!


  • #118
    kub
    Registered Users, Registered Users 2 Posts: 6,555 ✭✭✭kub


    hatchman wrote: »
    So you propose anyone who wants the app unit should replace a working 8/12 panel just because its old. Being old doesn't mean it wouldn't co
    ntinue to work for years past it sell by date look at Gay Byrne !

    I doubt there are many systems out there being maintained or getting the TLC as I am sure that gentleman receives and is indeed welcome too.
    I am an installer and I am not going too promote this option.

    Just for the record, I am still maintaining systems that are over 20 years old, so I have no issues with the age of something it is reliability is the issue.
    So HKC get to have their cake and eat it.


  • #119
    kub
    Registered Users, Registered Users 2 Posts: 6,555 ✭✭✭kub


    altor wrote: »
    You do know the same unit will work with the 10/70 also?

    It won't, according to the HKC rep I spoke with.


  • #120
    Sequence 365
    Registered Users Posts: 104 ✭✭Sequence 365


    Talking to Rep also
    Also told it the same

    Where does this guy get his incorrect information from


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  • #121
    altor
    Registered Users, Registered Users 2 Posts: 11,766 ✭✭✭✭altor


    kub wrote: »
    It won't, according to the HKC rep I spoke with.

    Its not a straight swap but can be coded to work with the 10/70.

    www.altor.ie



  • #122
    altor
    Registered Users, Registered Users 2 Posts: 11,766 ✭✭✭✭altor


    Sequence 365 wrote: »
    Talking to Rep also
    Also told it the same

    Where does this guy get his incorrect information from

    Trolling again.
    Ask your rep the work around next time you are talking to him :)

    www.altor.ie



  • #123
    altor
    Registered Users, Registered Users 2 Posts: 11,766 ✭✭✭✭altor


    hatchman wrote: »
    So you propose anyone who wants the app unit should replace a working 8/12 panel just because its old. Being old doesn't mean it wouldn't co
    ntinue to work for years past it sell by date look at Gay Byrne !

    In the long run replacing the system is advisable as they are obsolete now.
    HKC have come up with different options to work with these older system and newer systems. Cant fault them on that.

    www.altor.ie



  • #124
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Is it true that HKC consider anything over 5 years old not repairable and recommend replacement?


  • #125
    altor
    Registered Users, Registered Users 2 Posts: 11,766 ✭✭✭✭altor


    KoolKid wrote: »
    Is it true that HKC consider anything over 5 years old not repairable and recommend replacement?

    This is the place to ask that question.

    www.altor.ie



  • #126
    Stoner
    Registered Users, Registered Users 2 Posts: 10,952 ✭✭✭✭Stoner


    Lads keep this on track please, leave that type of question for the wholesalers counter.

    Such questions can derail the threads and that can earn a user a ban.

    Please report a post if you have an issue with it.

    There are a number of posts here that are off the subject of the OP.

    This is not a thread about hardware. It's being cluttered up with irrelevant posts and point scoring. Please stop.


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  • #127
    kenobee
    Registered Users, Registered Users 2 Posts: 62 ✭✭kenobee


    I have a Europlex Signet 100 alarm installed 5 years ago. It has a text alert using my Eircom landline for texting me when the alarm goes off. The text alert has stopped working in the past month. I called a few intruder alarm companies and they have suggested installing a GSM text board but they tell me the cost of a board for the Signet is very high. I have come across this on Amazon http://www.amazon.co.uk/GSM-AUTO-DIALER-2X-INPUTS-OUTPUT/dp/B00B9ABD6U It is an external GSM autodialler for £90. Is there any reason why this would not work with the Signet 100?
    Also can anyone let me know where I can get an engineers manual for the Signet 100?
    Thanks.


  • #128
    SpaceTime
    Closed Accounts Posts: 9,088 ✭✭✭SpaceTime


    The next big issue will be possibly be voice band modems.

    As the networks move from TDM digital circuit switching to VoIP based exchanges or over the top VoIP running through broadband networks like UPC or Efibre, you're possibly going to see certain old modems disliking the way the audio is handled.

    The traditional PSTN is in its twilight years.


  • #129
    kenobee
    Registered Users, Registered Users 2 Posts: 62 ✭✭kenobee


    The unit I am thinking of using uses the mobile phone network not the landline so it should not become obsolete as long as texting does not become obsolete.


  • #130
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Any unit triggered by outputs will work.
    You could also upgrade the panel pcb board to give you IP. You would then have free alerts via email and a free app with free usage for the lifetime of the system.
    I will PM you the manual for your alarm.


  • #131
    kenobee
    Registered Users, Registered Users 2 Posts: 62 ✭✭kenobee


    Thanks very much for the info and especially for the manual. I thought going IP you would have to pay a monthly subscription to a service provider. Could you give me more info on the panel upgrade to IP?
    Thanks


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  • #132
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    kenobee wrote: »
    I thought going IP you would have to pay a monthly subscription to a service provider.

    Not at all.Thats just HKC who charge subscriptions & charge for every app. Providers like GSD Siemens Risco and now UTC all provide free apps & free remote access without the need to pay annual subscriptions.
    There's some good info in the sticky here.


  • #133
    Stoner
    Registered Users, Registered Users 2 Posts: 10,952 ✭✭✭✭Stoner


    Lads if people want to compare aps point them to the sticky.


    We are trying to avoid flare ups between the installers here.
    I know a fact was stated and a question answered. However it's a contentious issue here regular posters know that is a fact.

    If you'd like to highlight a difference between aps please direct the posters to the sticky that we've contributed to. Raise it there please .

    You can address the question satisfactorily in that way.

    Once again isolated facts will only hang there until someone counters them and before we know it the thread will be off the rails again.

    Thanks again. I hope I've explained the situation satisfactorily. This stands for all users. Please keep the application based discussion to the sticky. That is why we made it.


  • #134
    kenobee
    Registered Users, Registered Users 2 Posts: 62 ✭✭kenobee


    OK Thanks KoolKid for the very useful info. I will think about it a bit more before deciding which way to go.


  • #135
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    You are welcome. I hope the information helps. If you need any more help give us a shout.


  • #136
    notahappycamper
    Registered Users, Registered Users 2 Posts: 2,134 ✭✭✭notahappycamper


    Interestingly, I got my phone bill the other day and normally I'd be charged 10 cent per text but there was no charge and the alarm went off and texts were sent within the billing period.


  • #137
    altor
    Registered Users, Registered Users 2 Posts: 11,766 ✭✭✭✭altor


    notahappycamper wrote: »
    Interestingly, I got my phone bill the other day and normally I'd be charged 10 cent per text but there was no charge and the alarm went off and texts were sent within the billing period.

    Count yourself lucky, have a lot of people on to me the last couple of weeks looking for options as they received no text once the alarm has activated.

    www.altor.ie



  • #138
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Looks like is being phased in rather than a simple switch off.


  • #139
    altor
    Registered Users, Registered Users 2 Posts: 11,766 ✭✭✭✭altor


    Agreed.

    www.altor.ie



  • #140
    notahappycamper
    Registered Users, Registered Users 2 Posts: 2,134 ✭✭✭notahappycamper


    altor wrote: »
    Count yourself lucky, have a lot of people on to me the last couple of weeks looking for options as they received no text once the alarm has activated.

    Interesting, I tested it yesterday to make sure it was working and it still is. Hadn't planned on getting the HKC GSM-SC until the end of June. Has it been released yet or is it still meant to be next month and just to confirm it is compatible with the HKC Securewatch 8 zone?

    Thanks...


  • #141
    altor
    Registered Users, Registered Users 2 Posts: 11,766 ✭✭✭✭altor


    notahappycamper wrote: »
    Interesting, I tested it yesterday to make sure it was working and it still is. Hadn't planned on getting the HKC GSM-SC until the end of June. Has it been released yet or is it still meant to be next month and just to confirm it is compatible with the HKC Securewatch 8 zone?

    Thanks...

    Its still working for some people so it does look like its being phased out.
    It's to be in the suppliers in the next week, before June I have being told.
    Yes, there is one for the 8/12.

    www.altor.ie



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  • #142
    notahappycamper
    Registered Users, Registered Users 2 Posts: 2,134 ✭✭✭notahappycamper


    altor wrote: »
    Its still working for some people so it does look like its being phased out.
    It's to be in the suppliers in the next week, before June I have being told.
    Yes, there is one for the 8/12.

    Thanks, can you let me know when you have one as I'd like to get it installed soon given that Eircom appear to be phasing out the removal of the SMS land line service before 30th June.


  • #143
    altor
    Registered Users, Registered Users 2 Posts: 11,766 ✭✭✭✭altor


    notahappycamper wrote: »
    Thanks, can you let me know when you have one as I'd like to get it installed soon given that Eircom appear to be phasing out the removal of the SMS land line service before 30th June.

    Will do, I was talking to one of my suppliers today and he said that they are expecting them in the first 2 weeks of June.

    www.altor.ie



  • #144
    notahappycamper
    Registered Users, Registered Users 2 Posts: 2,134 ✭✭✭notahappycamper


    altor wrote: »
    Will do, I was talking to one of my suppliers today and he said that they are expecting them in the first 2 weeks of June.

    Great, thanks for that.


  • #145
    hatchman
    Registered Users Posts: 317 ✭✭hatchman


    altor wrote:
    Will do, I was talking to one of my suppliers today and he said that they are expecting them in the first 2 weeks of June.


    Any idea of price yet ?


  • #146
    altor
    Registered Users, Registered Users 2 Posts: 11,766 ✭✭✭✭altor


    hatchman wrote: »
    Any idea of price yet ?

    You would need to contact suppliers to get a price when it is released.

    www.altor.ie



  • #147
    altor
    Registered Users, Registered Users 2 Posts: 11,766 ✭✭✭✭altor


    notahappycamper wrote: »
    Thanks, can you let me know when you have one as I'd like to get it installed soon given that Eircom appear to be phasing out the removal of the SMS land line service before 30th June.

    They are to be in the suppliers next week.

    www.altor.ie



  • #148
    notahappycamper
    Registered Users, Registered Users 2 Posts: 2,134 ✭✭✭notahappycamper


    altor wrote: »
    They are to be in the suppliers next week.

    Cheers, will give you a shout then. Got an email off Vodafone confirming removal of the service on June 30th.


  • #149
    ozmo
    Registered Users, Registered Users 2 Posts: 3,876 ✭✭✭ozmo


    notahappycamper wrote: »
    Interesting, I tested it yesterday to make sure it was working and it still is. Hadn't planned on getting the HKC GSM-SC until the end of June. Has it been released yet or is it still meant to be next month and just to confirm it is compatible with the HKC Securewatch 8 zone?

    Thanks...

    Or.. You could always go the diy route and make your own Internet dialler (gives you remote access to the HKC panel over Internet rather than GSM)- see my other thread here :)
    Its still a work in progress, still to finish the sending an email when alarm goes off - but it works :)

    23uaiv5.png

    “Roll it back”



  • #150
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    If you are considering the HKC services route the recent price changes may be of interest to you.
    http://touch.boards.ie/thread/2057374882/5/#post95808349


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  • #151
    Evolution1
    Registered Users, Registered Users 2 Posts: 855 ✭✭✭Evolution1


    Yep. no increases. They've actually decreased the premium plan.


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