Tesco to 'honour' Dunnes/Supervalu money off vouchers

kn · 01-03-2014 12:54pm #1

Only applies to 30 Dublin stores and 13 outside Dublin and does not include any of the Tesco express stores. It means that in the participating stores that Tesco will accept the vouchers like €8 off a €40 shop etc.

http://www.independent.ie/business/irish/tesco-to-honour-rivals-discount-vouchers-in-push-to-win-shoppers-30051906.html

Woodpecker1 · 01-03-2014 1:01pm

Wow. Cant see the rivals beating that move. That with the price promise against the Germans.

kn · 01-03-2014 1:05pm

Its limited application is a bitch though.

Banjo String · 01-03-2014 1:14pm

Why don't Tesco just drop their bloody prices instead of all these stupid false deals and gimmicks?

They still charge too much on many items. I can buy many things cheaper in my local Eurospar than I can in Tesco, and these items aren't on special in Eurospar either.

It's like the scam matching Lidl and Aldi pricing. Conveniently though their is no breakdown on your till receipt of what was actually cheaper in Aldi or Lidl. Sometimes nothing was cheaper according to the till receipts. And why does it have to be money off vouchers on your next shop anyway?

What's wrong with price matching at the checkout there and then?

I use Aldi for just about everything now. Only go to Tesco for niche items I can't get in the Germans store.

Troy McClure · 01-03-2014 1:31pm

Banjo String wrote: »

Why don't Tesco just drop their bloody prices instead of all these stupid false deals and gimmicks?

They still charge too much on many items. I can buy many things cheaper in my local Eurospar than I can in Tesco, and these items aren't on special in Eurospar either.

It's like the scam matching Lidl and Aldi pricing. Conveniently though their is no breakdown on your till receipt of what was actually cheaper in Aldi or Lidl. Sometimes nothing was cheaper according to the till receipts. And why does it have to be money off vouchers on your next shop anyway?

What's wrong with price matching at the checkout there and then?

I use Aldi for just about everything now. Only go to Tesco for niche items I can't get in the Germans store.

Couldn't have said it better myself. Supervalue are the same. Some of their stuff is really expensive. Our weekly shopping habit is the same. 85% at Aldi and pop into Tesco for the few things we cant get at Aldi.

Binka · 01-03-2014 1:32pm

Does anyone have a link to the stores applicable to this offer? I have some supervalu vouchers that i'll never get to use there.

L1011 · 01-03-2014 1:45pm

Woodpecker1 wrote: »

Wow. Cant see the rivals beating that move. That with the price promise against the Germans.

Erm - the rivals are the ones offering the coupons in the first place - Tesco have no equivalent at the moment so there is nothing for them to do.

The "price promise" is a selective joke. Tesco UK recently said they needed to stop with promotions gimmicks as they weren't working; clearly hasn't filtered down to Gresham House yet.

Woodpecker1 · 01-03-2014 1:56pm

MYOB wrote: »

Erm - the rivals are the ones offering the coupons in the first place - Tesco have no equivalent at the moment so there is nothing for them to do.

The "price promise" is a selective joke. Tesco UK recently said they needed to stop with promotions gimmicks as they weren't working; clearly hasn't filtered down to Gresham House yet.

Tesco are always running promotions MYOB , this webiste is full of them.
Now they are running the rivals promotions as well as their own.

This competitive price war between companies is very positive for us the shoppers.

You can be sure about one thing. The people of Greshem House are not stupid as the company still makes billions. That price promise thing may not sit well with a few chosen posters here, but has been very popular with the majority of customers.

L1011 · 01-03-2014 2:04pm

Woodpecker1 wrote: »

Tesco are always running promotions MYOB , this webiste is full of them.
Now they are running the rivals promotions as well as their own.

They have no comparison to this, hence there is nothing for their rivals to "beat". This is Tesco trying to catch up without actually offering the same to people who are their (remaining) loyal customers - someone who never shops at Dunnes or Supervalu won't have these coupons.

Woodpecker1 wrote: »

This competitive price war between companies is very positive for us the shoppers.

No, its not. Staples have their prices pushed up to fund the gimmicks. This is why more and more people are giving up the quest that is required to actually get good value at Tesco and have moved entirely to the Germans

Woodpecker1 wrote: »

You can be sure about one thing. The people of Greshem House are not stupid as the company still makes billions. That price promise thing may not sit well with a few chosen posters here, but has been very popular with the majority of customers.

Sales are falling, market share is falling, absolutely nobody on here except Tesco staff or ex-staff has claimed the Price Promise is anything other than a pathetic gimmck.

Woodpecker1 · 01-03-2014 2:15pm

So this is a bad promotion then.

Dont use it:rolleyes:

ted1 · 01-03-2014 2:28pm

Woodpecker1 wrote: »

Wow. Cant see the rivals beating that move. That with the price promise against the Germans.

Are you being sarcastic, the price promise is a con, far too many terms and conditions

Macy0161 · 01-03-2014 2:28pm

Woodpecker1 wrote: »

This competitive price war between companies is very positive for us the shoppers.

They're going out of their way not to engage in a price war, relying on these gimmicks instead of actually dropping prices. I fail to see a real positive for consumers tbh.

kn · 01-03-2014 3:02pm

Binka wrote: »

Does anyone have a link to the stores applicable to this offer? I have some supervalu vouchers that i'll never get to use there.

I had a look at their website and could not see a reference to it. I assume its one's that might have a notice in store about it. It says 30 in Dublin so I'd imagine all their non-express stores in Dublin if that helps.

jpb14 · 01-03-2014 3:18pm

MYOB wrote: »

Erm - the rivals are the ones offering the coupons in the first place - Tesco have no equivalent at the moment so there is nothing for them to do.

The "price promise" is a selective joke. Tesco UK recently said they needed to stop with promotions gimmicks as they weren't working; clearly hasn't filtered down to Gresham House yet.

I wonder does Tony Keohane actually know how real customers feel about Tesco these days?
Does he actually know that all these marketing gimmicks are not working for Tesco,and that he should once and for all take full control of the situation now and ensure that prices are dropped down to compete in a propper real way in the Irish retail market.
Tony was a great store manager,when Tesco was Quinnsworth,he would take no sh!t from anyone and he would work the staff to their bones.Then he got promoted to head office and then as the managing director of Tesco Ireland.
He needs to take the bull by the horns now,take full control of the situation and stop Tesco slipping any further.

Allyall · 01-03-2014 3:28pm

snubbleste · 01-03-2014 3:32pm

If you made it more realistic, it would be worth a shot!

Muahahaha · 01-03-2014 3:38pm

Where do the 8 euro off a €40 shop vouchers come from ?

Allyall · 01-03-2014 3:43pm

snubbleste wrote: »

If you made it more realistic, it would be worth a shot!

I have MS Paint, and zero photoshop skills.

Banjo String · 01-03-2014 7:42pm

Woodpecker1 wrote: »

Tesco are always running promotions MYOB , this webiste is full of them.
Now they are running the rivals promotions as well as their own.

This competitive price war between companies is very positive for us the shoppers.

You can be sure about one thing. The people of Greshem House are not stupid as the company still makes billions. That price promise thing may not sit well with a few chosen posters here, but has been very popular with the majority of customers.

How can something so small and dismal be popular with the vast majority of customers?

It was a gimmick that is doomed Imo. Tesco are between a rock and a hard place with it if you ask me.

On a recent trip there, my wife (vegetarian) spent over €100 on various bits and pieces, and her till receipt included a whopping big 7c off the next Tesco shop.

7c. :cool:

What do Tesco do though? They are reluctant to drop the prices to a more realistic mark up. They won't dare attempt to slash prices to the German giants (they wouldn't survive), so they're forced to offer a 'price match' with them.

Conveniently they don't break down what would have been cheaper in the competitors stores, so you're leaving with your 4c off for the next shop yet not knowing exactly where they got their info.

Tesco are hardly likely to be giving back 3/5/10€ in vouchers, as this would highlight exactly how much the non savvy shoppers were being fleeced for. Hence why they throw out the token 7 and 8cents off next shops.

Their business model is doomed unless they move with the times.

jesus_thats_gre · 01-03-2014 8:07pm

Banjo String wrote: »

Conveniently they don't break down what would have been cheaper in the competitors stores, so you're leaving with your 4c off for the next shop yet not knowing exactly where they got their info.

They hire an agency that literally sends someone into every shop to check prices - that's how it was done 10 years ago anyway.

Suspect it is a combination of that and crawling the internet now.

Woodpecker1 · 01-03-2014 8:42pm

Banjo String wrote: »

How can something so small and dismal be popular with the vast majority of customers?

It was a gimmick that is doomed Imo. Tesco are between a rock and a hard place with it if you ask me.

On a recent trip there, my wife (vegetarian) spent over €100 on various bits and pieces, and her till receipt included a whopping big 7c off the next Tesco shop.

7c. :cool:

What do Tesco do though? They are reluctant to drop the prices to a more realistic mark up. They won't dare attempt to slash prices to the German giants (they wouldn't survive), so they're forced to offer a 'price match' with them.

Conveniently they don't break down what would have been cheaper in the competitors stores, so you're leaving with your 4c off for the next shop yet not knowing exactly where they got their info.

Tesco are hardly likely to be giving back 3/5/10€ in vouchers, as this would highlight exactly how much the non savvy shoppers were being fleeced for. Hence why they throw out the token 7 and 8cents off next shops.

Their business model is doomed unless they move with the times.

Doomed is a very strong word.

Trends within the Tesco industry is this.
up 245% with blinkbox and Hudl
up 70% with F+F clothing
up 25% on general online merchandise with the Tesco Direct Not yet here in Ireland though.
up 10% on grocery
Up 1% on Express stores.

Company wide they are down 3.1% with big stores. This is a quote from a visions statement over christmas.
Large out-of-town formats under pressure
– Affected by consumer channel shift to online and convenience
– Some customers appear to be adopting ‘new norm’ of frugality
– Increased levels of competition
– GM transformation programme holding back sales in short-term

As far as I can see, they are shifting the trend slowly.

I can see more express stores , Giant dotcom only stores and downsizing of the big extra stores. As well as re branding.

The whole fresh&easy and horse meat thing has also hit the company in the nuts.

They are still number one in the market. They have the resource to fight back . But they are soooo slow to react.

These are my own opinions and not that of Tesco..

snubbleste · 01-03-2014 8:45pm

Muahahaha wrote: »

Where do the 8 euro off a €40 shop vouchers come from ?

Same place babies come from, dear

podgeandrodge · 01-03-2014 8:51pm

kn wrote: »

I had a look at their website and could not see a reference to it. I assume its one's that might have a notice in store about it. It says 30 in Dublin so I'd imagine all their non-express stores in Dublin if that helps.

I saw a notice up in a Tesco METRO saying they accepted them so it looks like the only exclusions are the express one's alright.

kn · 01-03-2014 9:32pm

Muahahaha wrote: »

Where do the 8 euro off a €40 shop vouchers come from ?

The vouchers come in the post to their clubcard members.

Patrickheg · 01-03-2014 11:22pm

Id love to rock into tesco with €40 of dunnes vouchers and only buy €40 worth of stuff so they get no revenue out of me.

They should get the message that customers are sick of their stupid complicated promotions strategy which is based on varying their product prices every 2nd week to trick customers into thinking they have made savings.

They should take a leaf from lidl / aldi who stealing all their customers who have stable prices.

ShaneU · 02-03-2014 12:51am

Patrickheg wrote: »

Id love to rock into tesco with €40 of dunnes vouchers and only buy €40 worth of stuff so they get no revenue out of me.

Those vouchers don't work, only "spend 50 save 10" and so on. They're not idiots.

TequilaMockingBird · 02-03-2014 1:04am

I had months of grief trying to get Tesco to take Tesco vouchers, I lol at the thought of trying to get them to take someone else's.

Lissavane · 02-03-2014 1:45am

Woodpecker1 wrote: »

– GM transformation programme holding back sales in short-term[/I]

What is this GM transformation programme?

mailburner · 02-03-2014 2:17am

Only applies to 30 Dublin stores and 13 outside Dublin

what stores around the country?
no mention of that

that great for the rest of the country isn't it?

really beginning to hate this crowd but still good for beer

supervalu no better, the prices they charge on certain things are way above
anywhere else, it's borderline criminal

ted1 · 02-03-2014 2:46am

Anyone care to guess what department of Tesco woodpecker works in

Woodpecker1 · 02-03-2014 11:49am

ted1 wrote: »

Anyone care to guess what department of Tesco woodpecker works in

The department that cleans the floors and stacks the shelf's. :P I do take an interest in the direction the company is going though.

I assume the GM thing is General Management. I dont know for sure as that was a copy/paste jobby.

JONJO THE MISER · 02-03-2014 4:52pm

ted1 wrote: »

Anyone care to guess what department of Tesco woodpecker works in

Well if he is working at head office maybe he should tell them half the reason people dont shop there anymore is because half of the offers are more expensive when you get to the checkout and then you have to wait while the checkout person goes and checks if the price is right.
Its a chore and a hassle to shop there, none of that in Aldi and Lidl no guff same prices every week and in and out in a jeffy.
Never once had a product that was a altogether price when i got to the till in either.

mailburner · 02-03-2014 4:59pm

JONJO THE MISER wrote: »

none of that in Aldi and Lidl no guff same prices every week and in and out in a jeffy.
.

It's such a hassle free shop
fire everything into the trolley, they fire everything at you as
quick as you can pack em and you don't have to look at prices when
you know you've not been robbed
take the pain out of the whole process

snubbleste · 10-03-2014 11:06am

This promotion appears to have gone nationwide.
It applies to Spend&Save coupons from Dunnes, Supervalu, Aldi & Lidl only.

kn · 10-03-2014 11:31am

snubbleste wrote: »

This promotion appears to have gone nationwide.
It applies to Spend&Save coupons from Dunnes, Supervalu, Aldi & Lidl only.

Have you any link on that? Cheers.

sok2005 · 10-03-2014 11:37am

Anyone know if this will work with their online home delivery system any time soon? Or is that as unlikely as it sounds.

snubbleste · 10-03-2014 11:42am

kn wrote: »

Have you any link on that? Cheers.

No but professional leaflets appeared at customer service desks in the sticks today

jpb14 · 10-03-2014 11:58am

All this voucher crap does is confuse the hell out of the Tesco staff on the cash tills and slow up all the cash tills too.Why dont Tesco just drop down all their prices and compete that way instead of all this stupidity.

jpb14 · 10-03-2014 11:59am

mailburner wrote: »

It's such a hassle free shop
fire everything into the trolley, they fire everything at you as
quick as you can pack em and you don't have to look at prices when
you know you've not been robbed
take the pain out of the whole process

Best post of this entire thread,says it all.:)

CBRLizzie · 10-03-2014 1:06pm

mailburner wrote: »

It's such a hassle free shop
fire everything into the trolley, they fire everything at you as
quick as you can pack em and you don't have to look at prices when
you know you've not been robbed
take the pain out of the whole process

You do have to keep an eye on your receipt in Aldi, as an example I was shopping there one day, had about 20 items in total, mostly fruit and veg, half asleep, she says €57, I key in number for debit card, am walking out but thinking Hang on - that's a bit dear, I look at the receipt and I've been charged for 47 melons!! No hassle getting the money back, the manager even said she wasn't sure they had that many in stock that day, but just shows, check your receipt everywhere - not the only mistake I've had there either, just the maddest.

Woodpecker1 · 10-03-2014 4:33pm

jpb14 wrote: »

All this voucher crap does is confuse the hell out of the Tesco staff on the cash tills and slow up all the cash tills too.Why dont Tesco just drop down all their prices and compete that way instead of all this stupidity.

I agree totally.

By the looks of it the boss may agree also.

http://www.dailymail.co.uk/news/article-2568020/Tesco-chief-executive-Philip-Clarke-admits-firm-failed-customers-tough-times.html

Nanazolie · 11-03-2014 12:26am

CBRLizzie wrote: »

You do have to keep an eye on your receipt in Aldi, as an example I was shopping there one day, had about 20 items in total, mostly fruit and veg, half asleep, she says €57, I key in number for debit card, am walking out but thinking Hang on - that's a bit dear, I look at the receipt and I've been charged for 47 melons!! No hassle getting the money back, the manager even said she wasn't sure they had that many in stock that day, but just shows, check your receipt everywhere - not the only mistake I've had there either, just the maddest.

But that's human error rather than pricing error. In Tesco, even if you use the self service tills, most of the items are mispriced
I was once a cashier and keyed in 100 yogurts instead of 10, the customer was a prick and yelled at me that he would get me fired, I was in bits.

Can't be bothered going to Tesco. I follow the bargain alert thread but even that is not enough to make me go shop there

Someone mentioned Supervalu prices. I just completed an order online, 90% special offers and 10% regular items, and I compared them to Tesco prices, Supervalu was actually cheaper on all items. Was rather surprised as they have a reputation of being very expensive. I guess if you wanted to do a full shop there and needed to buy things outside the specials, they would be quite expensive

littlesthobo · 11-03-2014 1:14am

JONJO THE MISER wrote: »

Well if he is working at head office maybe he should tell them half the reason people dont shop there anymore is because half of the offers are more expensive when you get to the checkout and then you have to wait while the checkout person goes and checks if the price is right.
Its a chore and a hassle to shop there, none of that in Aldi and Lidl no guff same prices every week and in and out in a jeffy.
Never once had a product that was a altogether price when i got to the till in either.

Not entirely true. Was in aldi today and was overcharged, not for the first time either. 30% off sticker on product wasnt deducted at till. Can happen anywhere

snubbleste · 11-03-2014 9:31am

littlesthobo wrote: »

Not entirely true. Was in aldi today and was overcharged, not for the first time either. 30% off sticker on product wasnt deducted at till. Can happen anywhere

That's human error rather than a system error.

Back on topic, Tesco accepting other store coupons - how best to maximise this development?
Will this lead to a trade in coupons? Before now they were linked to your card or name..

Macy0161 · 11-03-2014 1:03pm

Nanazolie wrote: »

In Tesco, even if you use the self service tills, most of the items are mispriced

I wouldn't go that far that it's "most" items. It happens more though than in my experience of Aldi and Lidl, and they're a bugger for leaving the yellow labels on the shelves after the offer has actually expired. Failure to key in a reduction, or to put in too many multiple items are human, rather than a pricing, error though.

I'd assume that Dunnes et al are in the process of coming up with away that they can issue multiple copies of vouchers that their own systems can identify and restrict to one use only in their stores, but can't be identified in Tesco. That's what I'd be looking at if I were them anyway.

Woodpecker1 · 11-03-2014 1:17pm

Macy0161 wrote: »

I wouldn't go that far that it's "most" items. It happens more though than in my experience of Aldi and Lidl, and they're a bugger for leaving the yellow labels on the shelves after the offer has actually expired. Failure to key in a reduction, or to put in too many multiple items are human, rather than a pricing, error though.

I'd assume that Dunnes et al are in the process of coming up with away that they can issue multiple copies of vouchers that their own systems can identify and restrict to one use only in their stores, but can't be identified in Tesco. That's what I'd be looking at if I were them anyway.

Another factor to be fair is the scale and range of products. Aldi and Lidl are great, dont get me wrong. But take away the hardware in the centre and you have a range as big as a Eurospar. Where as a large extra store is as big, if not bigger than a football pitch with more fridge and freezer space than Aldi/lidl entire stock . There are over 75000 products for sale by stresco. The margin for pricing error is larger. But could be way better .

cathalj · 12-03-2014 2:06pm

Tesco extra Naas not taking these vouchers.

Sulla Felix · 12-03-2014 2:39pm

Macy0161 wrote: »

I wouldn't go that far that it's "most" items. It happens more though than in my experience of Aldi and Lidl, and they're a bugger for leaving the yellow labels on the shelves after the offer has actually expired. Failure to key in a reduction, or to put in too many multiple items are human, rather than a pricing, error though.

I'd assume that Dunnes et al are in the process of coming up with away that they can issue multiple copies of vouchers that their own systems can identify and restrict to one use only in their stores, but can't be identified in Tesco. That's what I'd be looking at if I were them anyway.

If I was them I'd issue a special valid only in tesco voucher in the monthly mailing to the value of 99% off. Just one month, for the lulz.

Nanazolie · 12-03-2014 3:42pm

Sulla Felix wrote: »

If I was them I'd issue a special valid only in tesco voucher in the monthly mailing to the value of 99% off. Just one month, for the lulz.

Ah ah, love the idea!

Went to Tesco this morning on my way to work to pick up some lunch. Left empty handed. At lunch time, went to Dunnes instead, got some lovely French bread from their new range, and more for less than the prices I had seen this morning in Tesco.

Wakey wakey, Tesco, people don't want to spend vouchers on dearer prices

kn · 12-03-2014 10:06pm

Is there any list of the stores outside of Dublin that are actually accepting these vouchers?

patrickc · 12-03-2014 11:22pm

saw a sign in the Carlow one saying they are

Tesco to 'honour' Dunnes/Supervalu money off vouchers

Comments