SportsDirect.com Free Standard Delivery until Midnight July 24th

Tinie · 28-07-2011 10:08am

Rang DHL as shipment was on hold, because of incomplete address. Had to give them phone number, and now it wont be delivered until tomorrow or monday :mad:

He said that they have told Sports Direct countless times to put the phone numbers on the packages but they never listen! He said if ordering again, to put the phone number in the address, as it will have a good chance of getting through.

copacetic · 28-07-2011 10:13am

Delivery arrived first thing, all as ordered and that free massive mug also.

zarquon · 28-07-2011 10:45am

Got package today, great deals in the sale - now wish i got more. Also got the free huge but ugly mug, i can always hide it at the back of the cupboard

lindtee · 28-07-2011 11:31am

I know some people hate these updates....but I just got my stuff too! And the free mug:) Hope they do another free delivery offer soon, sorry I didn't order more. Do the folks who own sportsdirect also own heatons/sports world? Same labels and similar brands stocked.

witnessmenow · 28-07-2011 11:39am

DHL keep sending my sports direct deliveries to my Grannies house. We live in the same town but not really anywhere near each other!

Like the DHL man is reading the town and going "I know a "X" in Athlone i'll just deliver it there"

still better than having to collect it off DHL or something though.

Rowley Birkin QC · 28-07-2011 11:44am

2nd order and 2nd mug arrived today. I was just inputting my tracking number on DHL when the package was dropped on my desk.

Emailed SportsDirect CS to see when the next free delivery weekend would be, excellent value.

mystic · 28-07-2011 11:57am

Mine arrived too - thanks OP.

My teenagers only wear Adidas.

6 tracksuit bottoms, 4 shorts, 1 top, 6 packs of socks, 1 pair of runners (all Adidas) and a free mug for €250!!

If bought here, I wouldn't get much change out of €40 each for the tracksuit bottoms.

Great service. Would definitely use this site again.

kn · 28-07-2011 12:11pm

lindtee wrote: »

I know some people hate these updates....but I just got my stuff too! And the free mug:) Hope they do another free delivery offer soon, sorry I didn't order more. Do the folks who own sportsdirect also own heatons/sports world? Same labels and similar brands stocked.

Sports Direct own half of Heatons I think and stock their sportsgear.

eddiem74 · 29-07-2011 8:58am

I need to return some stuff to SportDirect. I contacted them and got this reply:

Dear Sir/Madam,

Thank you for your query.

I was sorry to read that you have received an incorrect item. Please return the product to.

FREEPOST RRGJ-ZZSB-GLBX
Sports Direct
PO BOX 9034
Mansfield
NG18 9DD

We advise that you obtain a certificate of posting from the post office for your records.

Please include your invoice clearly stating the reason for return and whether you require a refund or exchange.

As soon as we receive your item back we will action a refund or exchange.

Please accept our apologies for any inconvenience caused

Now I have replied for clarification on the return address and specifically the FREEPOST option, has anyone returned stuff before and if so did you use the above address including freepost?

Cheers,
Eddie

tinner777 · 29-07-2011 11:37am

eddiem74 wrote: »

I need to return some stuff to SportDirect. I contacted them and got this reply:

Now I have replied for clarification on the return address and specifically the FREEPOST option, has anyone returned stuff before and if so did you use the above address including freepost?

Cheers,
Eddie

no free post mate but they will pay back postage costs

Tinie · 29-07-2011 12:07pm

tinner777 wrote: »

no free post mate but they will pay back postage costs

Well, im guessing they will only refund postage costs if they were the cause of the problem like if they sent the wrong item or wrong size, but if you chose a tshirt in large of example, and it was too small but want a XL, then I doubt they will refund postage since it is your fault.

tinner777 · 29-07-2011 12:12pm

im not sure? email them, it might take a day, but they will get back to you. I ordered some football boots for my oldest boys, they sent me trainers a few sizes too big, to be honest i didn't bother sending them back as they'll wear them next year.

pclive · 29-07-2011 12:54pm

I got some gym tops yesterday from them, great deal

eddiem74 · 29-07-2011 1:36pm

Tinie wrote: »

Well, im guessing they will only refund postage costs if they were the cause of the problem like if they sent the wrong item or wrong size, but if you chose a tshirt in large of example, and it was too small but want a XL, then I doubt they will refund postage since it is your fault.

They are the cause of the problem, they sent me someone elses order. :mad:

And here's me getting them business by putting this up as a BA ! :rolleyes:

eddiem74 · 29-07-2011 2:11pm

eddiem74 wrote: »

They are the cause of the problem, they sent me someone elses order. :mad:

And here's me getting them business by putting this up as a BA ! :rolleyes:

Happy days, just got an email back, they have resent my order and will arrange with DHL to pickup the incorrect order.

redalan · 29-07-2011 9:56pm

Rowley Birkin QC wrote: »

2nd order and 2nd mug arrived today. I was just inputting my tracking number on DHL when the package was dropped on my desk.

Emailed SportsDirect CS to see when the next free delivery weekend would be, excellent value.

Could you keep us updated if they come back with a date?

Thanks

GrumPy · 04-08-2011 10:22pm

Finally got my package, along with a bonus item: The picture below - 2 weeks late.

EDIT: Hmmm.... I searched this thread for "mug" and got nothing. Guess I'm not the only one! Stupid broken search!

My apologies.

Completionist · 10-08-2011 5:28pm

Has anyone else had problems like this? I ordered Size 3-4, Yet was given a size 5-6 with the wrong label?

3 other items in my order also had wrong pricetag labels:pac:

Oh, And sorry for bringing up a semi old topic...

craftypaddy · 11-08-2011 11:28am

all my stuff was perfect, apart from i wanted a pair of boots size 14, but when the order went through the size was still at default setting size 6. my bad, now i have a pair of size 6 steel toe caps, hardly worth sending back cos they want recorded delivery.
got another order since the postage is only 7.99 for as much as you want, still cheap when you look at the price of clothes here

kendragon · 11-08-2011 2:19pm

GrumPy wrote: »

Finally got my package, along with a bonus item: The picture below - 2 weeks late.

EDIT: Hmmm.... I searched this thread for "mug" and got nothing. Guess I'm not the only one! Stupid broken search!

My apologies.

Ha ha, the 24hr delivery on the mug is fair ironic.

Derek! · 11-08-2011 3:49pm

I have never ordered from them before.
Are delivery times always as bad as the above?

Wertz · 11-08-2011 4:07pm

Had mine in 3 days...great bargains...only disappointment was 2 pairs of footwear that were my size (9) but ended up being too tight so had to go back (can be a problem with some of the brands)...
Used NI post office since An Post wanted 30 quid or something for recorded del.
Just got a refund, since SD.com were looking postage on exchanges...

Will definitely be using again but ordering 1/2 size bigger next time...

Derek! · 11-08-2011 4:36pm

Thanks for the reply Wertz, does the small sizing apply to everything they sell or just footwear?

Wertz · 11-08-2011 6:37pm

Not a sizing issue really...on some makes or types of shoes/trainers I take a 9.5 and on some it's a 9. I was just unlucky (and one of the pairs had no half sizes)
Their sizing is identical to anything you'll find here...Heatons stock some of the stuff they sell...at a bit of a mark-up.

okidoki987 · 11-08-2011 7:04pm

Heatons stock some of the stuff they sell...at a bit of a mark-up

Heatons wouldn't be the dearest B&M place around.

Wertz · 11-08-2011 8:58pm

okidoki987 wrote: »

Heatons wouldn't be the dearest B&M place around.

No not at all, but having compared some of the stuff I bought or saw on sd, the mark up was fairly generous, even during a heaton's sale.
Been in sd B&M places in the North and their in-store prices are same as their website...
Not to criticise heatons, they're better than a lot of Irish stores pricewise...it's our whole system here that influences price.

run_Forrest_run · 30-09-2011 10:28am

just placed an order with them. The prices are unbelievable so I'm expecting some glitch to happen somewhere! Maybe delivery will take 6 months:eek:

Kid Charlemagne · 30-09-2011 10:59am

wouldnt have any concerns forrest - ive got two lots off em - both exactly as i requested and bang on.
first lot took 3 days, second about a week.

excellent site. prices are brilliant.

donnacha · 30-09-2011 5:25pm

is free shipping back?

Antrim_Man · 30-09-2011 8:01pm

Great prices and have spent and saved a fortune with them and never one little hiccup. Lots of cheap Karrimor gear but the logo looks like a Union Jack :mad:

run_Forrest_run · 05-10-2011 4:07pm

my stuff arrived today, everything went well, no hiccups and delivery was 3 days (weekend in between). The conversion rate was decent too, compared to XE Universal there was only €2 the difference on an order of £68.

The mug is massive, there's no way I'd have a cup of tea that big...perhaps I'll grow a few flowers in it:D

Kristopherus · 06-10-2011 11:40am

Got This email this morning :

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Add SportsDirect.com to your Safe Sender List
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Discounts & Promotions
Our pricing or any offers may be withdrawn or amended at our discretion. The prices on our website may differ to prices in our retail stores, catalogues or elsewhere.

Free Delivery
Free UK Mainland delivery Only. Offer Ends Midnight Wednesday 12th October 2011. If you have problems with your login just visit our contact us and we will deal with this as quickly as possible.

Next Day Delivery
Next day delivery applies to orders placed prior to 2pm the previous working day, Monday to Thursday only and within the UK. Terms and Conditions Apply. All offers are subject to availability and Management retain the right to remove or review any any offers, products or prices at any time. subject to terms and conditions.

Stores
Sportsdirect.com has a number of stores around the country. We believe our stores hold one of the most comprehensive selections of outdoor equipment in the country. click here for more information.

Careers
With the variety of stores we have opening across the country there are options for every career path. There really is no stereo type when it comes to the ideal candidate, we look at everyone from all levels of experience and walks of life, but the ones who build a career with us all share the same characteristics, they are all highly motivated and genuinely want to succeed. click here to view our current vacancies.

Frequently Asked Questions
Q. Can I change my order?
A. As we aim to dispatch all orders as quickly as possible we cannot change items on your order once it has been confirmed.
Q. Do you have a size guide?
A. We have a size guide which will show you Clothing sizes, and Shoe sizes to help you make an informed decision about your purchase. Our Customer Service team are also on hand to help with any questions you may have.
Q. How can I contact you?
A. For queries relating to online orders or information on the website you can contact us with your query.

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run_Forrest_run · 06-10-2011 12:58pm

sorry Kristopherus, maybe I'm thick but what's the point of your post?

Kristopherus · 06-10-2011 1:23pm

run_Forrest_run wrote: »

sorry Kristopherus, maybe I'm thick but what's the point of your post?

I cannot copy the Flash Banner that was included in the email.There was a big A5 banner announcing the Free Delivery(in the UK mainland only). I'm not sure if the last email re the Free Delivery in July was worded the same, and gave Free Delivery to all, as I have deleted it from my Inbox. Just wanted to alert peeps that the Free Delivery may be back.

coillcam · 06-10-2011 2:00pm

Just added a few items to the cart and went to check out. Delivery is still £7.99 to Ireland.

Luis21 · 06-10-2011 2:23pm

"Free Delivery(in the UK mainland only)"

That bit is the giveaway. :rolleyes::rolleyes::rolleyes:

Antrim_Man · 06-10-2011 2:36pm

Luis21 wrote: »

"Free Delivery(in the UK mainland only)"

That bit is the giveaway. :rolleyes::rolleyes::rolleyes:

Which is not correct as I got it free to Co Antrim

mathie · 06-10-2011 2:41pm

I had a horrible experience with this company.

I ordered a shirt and they sent the wrong size.

Their customer service is incredibly slow.
It takes roughly a week to answer an email!

A month later I'm still waiting on a refund.

Wertz · 06-10-2011 8:25pm

I had no problems with a refund for two pairs of trainers that were that wee bit too tight for my feet. Simply popped them in the post (registered from NI post office) and ticked the boxes on the paper invoice which I included.
Had my refund in 3 days. Didn't even have to eMail them. Since it was my fault, I paid for return, but if it's their fault they'll pay (not sure how this works for ridiculous An Post charges)...
Patiently waiting for next free EU delivery offer

SportsDirect.com Free Standard Delivery until Midnight July 24th

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