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"Leap" into the unknown: The feedback thread

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Comments

  • Registered Users, Registered Users 2 Posts: 17,921 ✭✭✭✭LXFlyer


    ASOT wrote: »
    Quick question I just got a new job so will be moving from driving to work to taking the bus instead due to parking fees in town, il be getting a bus in and out of town 5 days a week,, what's the cheapest way to go about this? It's been a long time since I used public transport regularly!

    That depends upon what trip you will be making each day - without knowing that we don't know what the fares would be!!


  • Registered Users, Registered Users 2 Posts: 7,739 ✭✭✭ASOT


    lxflyer wrote: »
    That depends upon what trip you will be making each day - without knowing that we don't know what the fares would be!!

    My bad it would be Ballymun into College Green 5 times a week!


  • Registered Users, Registered Users 2 Posts: 17,921 ✭✭✭✭LXFlyer


    From Ballymun to College Green, then fares should be:

    Cash - €2.80 each way; LEAP - €2.05 each way

    If you only do 5 return journeys that will work out at €20.50 per week using LEAP, but either way LEAP will cap your fares to €27.50 maximum per week if you make additional journeys.

    So no-brainer #1 - get a LEAP card from any Payzone agent. More information on LEAP is available here and at www.leapcard.ie.

    If your employer participates in the Taxsaver scheme then have a look at that - www.taxsaver.ie has all the information. Basically your employer can buy a monthly/annual bus pass for you, and then deduct the cost from your gross salary resulting in the actual cost of the ticket being reduced by the rates of PRSI, USC and PAYE that you pay.

    Whether that makes economic sense to do will depend upon your own circumstances and the amount of travel that you intend to do.

    Hopefully that gives you some food for thought!


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,986 Mod ✭✭✭✭bk


    ASOT wrote: »
    My bad it would be Ballymun into College Green 5 times a week!

    €2.05 using Leap Card is your cheapest option.

    A monthly ticket if you can get a taxsaver at the higher end of tax would probably work out slightly cheaper.

    Edit: Beaten too it :D


  • Registered Users, Registered Users 2 Posts: 8,229 ✭✭✭LeinsterDub


    ASOT wrote: »
    My bad it would be Ballymun into College Green 5 times a week!

    Cycle , 20 minutes door to door :)


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  • Registered Users, Registered Users 2 Posts: 7,739 ✭✭✭ASOT


    Cheers for the help appreciate it.
    Cycle , 20 minutes door to door :)

    That was my original plan but cycling in a suit wouldn't be rational.


  • Registered Users, Registered Users 2 Posts: 21,487 ✭✭✭✭Alun




  • Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,360 CMod ✭✭✭✭Dravokivich




  • Registered Users, Registered Users 2 Posts: 7,739 ✭✭✭ASOT


    Alun wrote: »

    Nah im fairly sure id rather be fresh walking into work rather than be sweaty/wet/cold


  • Posts: 0 ✭✭✭ Jolene Hissing Soul


    Lads am I right that I can't spend the €5 deposit on travelling? I registered the card and it only shows €5 credit rather than €10. I asked the lad in the Bus Eireann office when I was getting the card and he told me I'd get the €10 to spend!


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  • Registered Users, Registered Users 2 Posts: 17,921 ✭✭✭✭LXFlyer


    Lads am I right that I can't spend the €5 deposit on travelling? I registered the card and it only shows €5 credit rather than €10. I asked the lad in the Bus Eireann office when I was getting the card and he told me I'd get the €10 to spend!

    You can go into a negative balance of up to €5.

    But as soon as you go into negative balance, you cannot use the card again until you top it up.


  • Registered Users, Registered Users 2 Posts: 8,779 ✭✭✭Carawaystick


    lxflyer wrote: »

    So no-brainer #1 - get a LEAP card from any Payzone agent

    Do all payzone agents distribute leapcards?
    Even those in areas not served by leap?


  • Registered Users, Registered Users 2 Posts: 24,644 ✭✭✭✭punisher5112


    Do all payzone agents distribute leapcards?
    Even those in areas not served by leap?



    Usually they will have a leap picture on window or on a payzone pad.

    Most likely only in areas that serve leap or can be used.

    Over 400 outlets.


  • Registered Users, Registered Users 2 Posts: 78,490 ✭✭✭✭Victor


    Do all payzone agents distribute leapcards?
    Even those in areas not served by leap?
    No. Most Leap Card agents are within the various cities and their commuter zones.

    Numbers are approximate.
    Carlow 2
    Cavan 3
    Clare 0
    Cork 48
    Donegal 2
    Dublin 435
    Galway 17
    Kerry 3
    Kildare 13
    Kilkenny 2
    Laois 3
    Leitrim 1
    Limerick 13
    Longford 3
    Louth 4
    Mayo 2
    Meath 10
    Monaghan 3
    Offaly 0
    Roscommon 1
    Sligo 3
    Tipperary 3
    Waterford 12
    Westmeath 3
    Wexford 7
    Wicklow 17


  • Registered Users, Registered Users 2 Posts: 17,921 ✭✭✭✭LXFlyer


    Do all payzone agents distribute leapcards?
    Even those in areas not served by leap?

    No they don't as Victor shows, but I was responding directly to someone in Dublin who was travelling from Ballymun to the city centre, where the likelihood of a Payzone agent on that route not offering LEAP is pretty low.


  • Registered Users, Registered Users 2 Posts: 5,201 ✭✭✭ongarboy


    Apologies if asked already but I see many short hop annual pass users ( I have to assume they are as they share the same point to point commute as me) never validating their leap cards when tagging on in the morning as the gates at my local station are always open. They do have to tag off at our destination station for gates to open however. When RPU staff scan your card during random checks, can you be fined for not having it tagged "on" or will the reader just accept it is an annual unlimited short hop pass and no on/off tagging required? Just wondering if I need to waste my time rummaging for my pass every morning to tag on....


  • Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,360 CMod ✭✭✭✭Dravokivich


    They'll be able to read the ticket on it. Whether or not the RPU decides to fine someone for not touching on, is up to if they are bothered to enforce their conditions of carriage. You are supposed to touch on/off regardless of the way you are using the leap card.


  • Registered Users, Registered Users 2 Posts: 24,644 ✭✭✭✭punisher5112


    ongarboy wrote: »
    Apologies if asked already but I see many short hop annual pass users ( I have to assume they are as they share the same point to point commute as me) never validating their leap cards when tagging on in the morning as the gates at my local station are always open. They do have to tag off at our destination station for gates to open however. When RPU staff scan your card during random checks, can you be fined for not having it tagged "on" or will the reader just accept it is an annual unlimited short hop pass and no on/off tagging required? Just wondering if I need to waste my time rummaging for my pass every morning to tag on....



    They need to be tagged as its the only way to know numbers travelling so if more and more don't they could look at service and take a carriage off but highly unlikely but best to have it right.


  • Registered Users, Registered Users 2 Posts: 78,490 ✭✭✭✭Victor


    ongarboy wrote: »
    When RPU staff scan your card during random checks, can you be fined for not having it tagged "on"
    In theory yes.

    In practice, the really important part is to keep your Leap Card up to date with the tickets that you you have purchased, especially for monthly users. The ticket doesn't get on to the Leap Card 'magically' - it has to be loaded by presenting the card to a validator / ticket machine (or a Payzone card reader).

    If people are less than careful, what they might find is a Leap Card, with no product loaded. They are then charged full fare from their e-purse at their destination or fined for not having a ticket.
    ongarboy wrote: »
    Just wondering if I need to waste my time rummaging for my pass every morning to tag on....
    What do you do with your time when walking to the station? :)


  • Registered Users, Registered Users 2 Posts: 2,211 ✭✭✭Thinkingaboutit


    I only use the Leap now although I wish topping up was streamlined, ie could do it fully via the website.


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  • Registered Users, Registered Users 2 Posts: 24,644 ✭✭✭✭punisher5112


    I only use the Leap now although I wish topping up was streamlined, ie could do it fully via the website.



    You can opt for auto top up and set up bank transfer.

    You will never run out of credit again.


  • Registered Users, Registered Users 2 Posts: 8,779 ✭✭✭Carawaystick


    You can opt for auto top up and set up bank transfer.

    You will never run out of credit again.
    unless you use Dublin bus
    Then you have to go to a shop where you could put credit on the leap card anyway.


  • Registered Users, Registered Users 2 Posts: 4,206 ✭✭✭goingnowhere


    unless you use Dublin bus
    Then you have to go to a shop where you could put credit on the leap card anyway.

    auto top up does not require you to ever visit a pay zone outlet, it works fine on Dublin Bus


  • Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,360 CMod ✭✭✭✭Dravokivich


    unless you use Dublin bus
    Then you have to go to a shop where you could put credit on the leap card anyway.

    Auto topup is basically the card saying I've gone below a threshold, give me X amount of credit. Then payment happens shortly after through your bank account.

    It should work on all operators providing a Leap service.


  • Registered Users, Registered Users 2 Posts: 24,644 ✭✭✭✭punisher5112


    unless you use Dublin bus
    Then you have to go to a shop where you could put credit on the leap card anyway.


    What??????

    Auto top up is the best option no loading on as it is AUTO.....


  • Registered Users, Registered Users 2 Posts: 17,921 ✭✭✭✭LXFlyer


    unless you use Dublin bus
    Then you have to go to a shop where you could put credit on the leap card anyway.

    Yes, as per the above, I'm afraid this is nonsense.

    Auto-top up works across all modes and does not require any visiting to shops regardless of what mode you use. That's the whole point of the setup.

    The card will trigger the bank transfer whenever it goes below €10. If this happens when you tag on on a bus, this will be processed through the system that night.

    In the meantime the card will automatically increase your balance by the topup amount.

    If there is a problem with the payment, your card will subsequently be blocked.


  • Registered Users Posts: 910 ✭✭✭XPS_Zero


    This is in regards to a LEAP VISITOR CARD but it seems the right place rather than starting a new thread, there may be limited experience with these but here goes...

    The cards, I recently learned, can be reloaded in newsagents with another 3 days. A friend of mine had his card and another three days were added to it.

    1. Went to Luas, no problem
    2. Got on bus, no problem
    3. Tried to go through the barriers at Irish Rail: ERRRRRRR PURCHASE NEEDED

    It says purchases needed ONLY at Irish Rail stops...so we have paid for a valid ticket for all 3 services but it only lets the card use two out of three...anyone any idea what's going on here? It won't work on either the slider gates, turnstyles or the blue boxes near the night exists - nowhere.

    It was taken to the Leap machine at DB HQ and it showed everything up all right, one 3 day trip period expired with a red X and the reloaded one there with a nice brighht correct tick...but it won't work on rail for some reason.


  • Registered Users, Registered Users 2 Posts: 2,761 ✭✭✭AngryLips


    Did anyone else get invited for the trial for the leap NFC app? You can do an instant top-up through NFC on your phone ...probably the only time I've seen this tech being used for anything on a smartphone.


  • Registered Users, Registered Users 2 Posts: 8,779 ✭✭✭Carawaystick


    lxflyer wrote: »
    Yes, as per the above, I'm afraid this is nonsense.

    Auto-top up works across all modes and does not require any visiting to shops regardless of what mode you use. That's the whole point of the setup.

    The card will trigger the bank transfer whenever it goes below €10. If this happens when you tag on on a bus, this will be processed through the system that night.

    In the meantime the card will automatically increase your balance by the topup amount.

    If there is a problem with the payment, your card will subsequently be blocked.
    So if I wake up tomorrow, having a balance of 10.10 now, take several Dublin Busses, a few darts and and the go to tag onto a Bus Eireann for an Orange zone journey, the topup will happen seamlessly?

    What will happen if the day I pick is the first of May and is a Tuesday-Friday?


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  • Registered Users, Registered Users 2 Posts: 17,921 ✭✭✭✭LXFlyer


    So if I wake up tomorrow, having a balance of 10.10 now, take several Dublin Busses, a few darts and and the go to tag onto a Bus Eireann for an Orange zone journey, the topup will happen seamlessly?

    What will happen if the day I pick is the first of May and is a Tuesday-Friday?

    Right, frankly I am not going to bother answering this.

    You know exactly what I meant.

    Spending ages to come up with a situation to catch someone out on a technicality that would occur very rarely seems to give you a lot of amusement based on reading your posts. Personally I would suggest that it's rather sad.

    Go and look at the LEAP card website and you will find the answer to that question - which you clearly already have done.

    You were wrong on the main point - auto-top up does work on Dublin Bus.


  • Registered Users, Registered Users 2 Posts: 14,005 ✭✭✭✭AlekSmart


    lxflyer wrote: »
    Right, frankly I am not going to bother answering this.

    You know exactly what I meant.

    Spending ages to come up with a situation to catch someone out on a technicality that would occur very rarely seems to give you a lot of amusement based on reading your posts. Personally I would suggest that it's rather sad.

    Go and look at the LEAP card website and you will find the answer to that question - which you clearly already have done.

    You were wrong on the main point - auto-top up does work on Dublin Bus.

    This final point really does need to be reinforced by Leapcard in it's PR stuff.

    By far and away the biggest obstacle to it's expansion is the Banking end of the business and the significant amounts being sought.

    €10 is far too high a trigger point and €30 is too much a minimum top-up.

    Halve these amounts and you will get far more signing up for it.


    Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.

    Charles Mackay (1812-1889)



  • Registered Users, Registered Users 2 Posts: 1,988 ✭✭✭Seaswimmer


    AlekSmart wrote: »
    This final point really does need to be reinforced by Leapcard in it's PR stuff.

    By far and away the biggest obstacle to it's expansion is the Banking end of the business and the significant amounts being sought.

    €10 is far too high a trigger point and €30 is too much a minimum top-up.

    Halve these amounts and you will get far more signing up for it.

    Depending on what bank you are in it can also be difficult to set up. For example when I put in my EBS BIC and IBAN details I get a pop up message warning me the bank is not in their database. I go ahead anyway and then in my account statement when I get the small credit amount transferred I can never see the last 6 digits of the code.

    I then have to ring EBS, log a ticket and after a couple of days I get a call back with the final 6 digits.

    Why can a credit card not be used for auto top up as opposed to a direct debit??


  • Registered Users, Registered Users 2 Posts: 17,921 ✭✭✭✭LXFlyer


    AlekSmart wrote: »
    This final point really does need to be reinforced by Leapcard in it's PR stuff.

    By far and away the biggest obstacle to it's expansion is the Banking end of the business and the significant amounts being sought.

    €10 is far too high a trigger point and €30 is too much a minimum top-up.

    Halve these amounts and you will get far more signing up for it.



    The problem is Alek that only one direct debit can be made within any 5 day period - anyone travelling around Dublin on a regular basis would require more than that.


    The amounts are set at the levels that they are to cover the weekly cap for travelling around Dublin (€40).


  • Registered Users, Registered Users 2 Posts: 6,465 ✭✭✭MOH


    lxflyer wrote: »
    The problem is Alek that only one direct debit can be made within any 5 day period - anyone travelling around Dublin on a regular basis would require more than that.


    The amounts are set at the levels that they are to cover the weekly cap for travelling around Dublin (€40).

    I don't travel around Dublin on a regular basis. And there's no way I'm happy to have €40 permanently allocated to my leap card. Even when I was getting the bus to work every day I'd never come near the weekly cap.

    So give people the choice, let frequent users choose higher trigger/topup amounts, and occasional users a lower amount.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,986 Mod ✭✭✭✭bk


    AngryLips wrote: »
    Did anyone else get invited for the trial for the leap NFC app? You can do an instant top-up through NFC on your phone ...probably the only time I've seen this tech being used for anything on a smartphone.

    No, but at last, that is fantastic news.

    Though it won't work on iPhone and many android phones don't have NFC either. But certainly a step in the right direction.

    Where did you hear this?

    I'd love to get on the trial.


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  • Registered Users, Registered Users 2 Posts: 17,921 ✭✭✭✭LXFlyer


    MOH wrote: »
    I don't travel around Dublin on a regular basis. And there's no way I'm happy to have €40 permanently allocated to my leap card. Even when I was getting the bus to work every day I'd never come near the weekly cap.

    So give people the choice, let frequent users choose higher trigger/topup amounts, and occasional users a lower amount.

    Well then don't get the auto top-up. Just top up at a shop whenever you need to.

    Auto top-up is really designed for regular users.


  • Registered Users, Registered Users 2 Posts: 1,281 ✭✭✭Stevek101


    Don't get what everyone issue is with the 30 euro. I'm in low paid employment but don't have an issue, I'm spending 27.50 a week anyway doesn't really make a difference having to have 30 in the account especially when you get an email a few days before the debit.


  • Registered Users, Registered Users 2 Posts: 21,487 ✭✭✭✭Alun


    AngryLips wrote: »
    Did anyone else get invited for the trial for the leap NFC app? You can do an instant top-up through NFC on your phone ...probably the only time I've seen this tech being used for anything on a smartphone.
    Is that using the NFC on your phone to top-up a Leap card, or using your phone as a Leap Card? Either way it's a improvement.


  • Registered Users, Registered Users 2 Posts: 2,927 ✭✭✭Van.Bosch


    bk wrote: »
    No, but at last, that is fantastic news.

    Though it won't work on iPhone and many android phones don't have NFC either. But certainly a step in the right direction.

    Where did you hear this?

    I'd love to get on the trial.

    I got invited too but don't have android. Mail below for anyone interested:





    We would like to offer you the chance to be the first to trial our exciting new app for NFC-enabled Android Smart Phones - Leap Top-Up!

    The app allows you to instantly top-up your Leap Card, collect pre-purchased tickets and check your card balance details, all at the tip of your fingers!

    All who take part in the trial will be entered into a draw to win €100 Leap Card travel credit.

    What do you need?

    • An NFC-enabled Android smartphone running v4.4KitKat or later
    • A Google Play store account
    • A Leap Card

    How to get involved?

    If you would like to download the trial App, simply reply to this email now and let us know the email address associated with your Google Play account and we’ll send you the link to download the app from the Google Play store.

    Once the trial period is finished, we will ask you to provide feedback on your experience which will be used to ensure the App offers the best experience when we officially launch to the wider public.

    We look forward to hearing from you!

    Kind regards,
    Leap Card Top-Up App Team


  • Registered Users, Registered Users 2 Posts: 9,342 ✭✭✭markpb


    Alun wrote:
    Is that using the NFC on your phone to top-up a Leap card, or using your phone as a Leap Card? Either way it's a improvement.


    The former.


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  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,986 Mod ✭✭✭✭bk


    lxflyer wrote: »
    Well then don't get the auto top-up. Just top up at a shop whenever you need to.

    Auto top-up is really designed for regular users.

    I have to disagree with that, I actually think it is best suited to infrequent users.

    Frequent users should be on tax saver tickets or monthly tickets.

    It is the person who might use the bus once or twice a week who most benefits from it.

    And no, just go use a shop isn't the answer as there might not be a shop close by.

    I see it all the time with my girlfriend. A broke student, so can't afford €40 of auto-topup and then she is always forgetting what the balance on her card is and ends up having to switch to routing in her purse for change, holding the whole bus up and costing her more money.

    I see it happening all the time and the whole system is broken. It would be so easy to fix with newer ticket machines that allowed for online top-ups on the bus.

    I'm delighted to see the NFC app coming, I'll try to get her on the trial, she has a NFC enabled phone.


  • Moderators, Motoring & Transport Moderators Posts: 11,686 Mod ✭✭✭✭devnull


    bk wrote: »
    I have to disagree with that, I actually think it is best suited to infrequent users.

    Frequent users should be on tax saver tickets or monthly tickets.

    Not necessarily it depends on your fares day to day, for those who take one bus or train in the morning and evening, it can be cheaper to use the e-purse, as well as for some people who transfer modes due to leap 90 discount possibly offering better savings than the multi-operator taxsaver ticket.


  • Registered Users Posts: 94 ✭✭JohnPPP


    Possible to change a normal leap card to a personalised one? (without getting a brand new one?). Would like to keep my current balance etc.


  • Closed Accounts Posts: 16,096 ✭✭✭✭the groutch


    Hypothetical question.

    Although it's impractical, could someone get a city centre fare for 60c, get off after one stop, and then do their planned journey on another bus with the €1 Leap90 discount, giving a net saving of 40c?


  • Registered Users, Registered Users 2 Posts: 17,921 ✭✭✭✭LXFlyer


    Hypothetical question.

    Although it's impractical, could someone get a city centre fare for 60c, get off after one stop, and then do their planned journey on another bus with the €1 Leap90 discount, giving a net saving of 40c?



    No - in that case you would only get a €0.60 discount.


    In other words, the city centre trip would be free.


  • Registered Users, Registered Users 2 Posts: 1,651 ✭✭✭wench


    lxflyer wrote: »
    No - in that case you would only get a €0.60 discount.


    In other words, the city centre trip would be free.

    Actually, you get the full €1 off, even if the first journey is the city centre fare.


  • Registered Users Posts: 226 ✭✭ailbheg


    wench wrote: »
    Actually, you get the full €1 off, even if the first journey is the city centre fare.


    Not according to this. https://about.leapcard.ie/leap-90


  • Registered Users, Registered Users 2 Posts: 1,651 ✭✭✭wench


    ailbheg wrote: »
    Not according to this. https://about.leapcard.ie/leap-90
    That page says that the discount is limited if the second journey is the city centre fare, not the first.
    Where the second trip is for a fare that is less than €1, the discount will equal the lower amount. E.G. if the second trip is a city centre fare for 60 cents, the discount will be 60 cents.
    From my own leapcard history, the €2.05 fare clearly got the full discount:
    25/10/2015 8:58 PM Dublin Bus Travel Credit Deduction -€0.60 €29.83
    25/10/2015 9:10 PM Dublin Bus Travel Credit Deduction -€1.05 €28.78


  • Moderators, Motoring & Transport Moderators Posts: 11,686 Mod ✭✭✭✭devnull


    If I were you, I wouldn't have posted it ;)

    Very early in leap 90 there was a bug where if you went into an Irish Rail station, tagged on and tagged off at the same station within 5 minutes, you'd still get a €1 discount on the bus.

    However what you're saying raises an interesting case since it means it could be in-fact in some cases cheaper to get a city centre fare, then at the end of the city centre zone ask for another fare from the driver without getting off, rather than paying once?

    That is clearly a loophole, you should never get a discount of higher than you paid in the first place. There is numerous ways to abuse it.

    EG: I get on a bus in the knowledge that one bus on the same route is a short while behind. I pay 60c and get off next stop and get on the second bus and pay €1.05 + the 60c I already paid = total of €1.65 rather than €2.05.

    That's without taking into account I could possibly travel a few stages further as well than I could if I just paid €2.05


  • Registered Users, Registered Users 2 Posts: 2,761 ✭✭✭AngryLips


    bk wrote: »
    No, but at last, that is fantastic news.

    Though it won't work on iPhone and many android phones don't have NFC either. But certainly a step in the right direction.

    Where did you hear this?

    I'd love to get on the trial.

    I got an email inviting me to trial it. I'll report my experience of using it once I actually get a chance to use it, I have a monthly ticket on my card with two weeks left so probably won't get to top up on it for some time.

    In other news: does anyone know if, when you purchase a 30 day rambler ticket, do you need to wait for the tickets to be exhausted because you can buy another 30 day ticket? Will the second purchase get added to your existing unused amount or will it overwrite it?


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