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An Post "Sorry we missed you" notices

  • 21-07-2009 2:47pm
    #1
    Registered Users Posts: 458 ✭✭


    I love in an apartment block that has a stack of mailboxes just inside the main doors.

    What I have discovered is that when there is a parcel to be delivered to any flat in the block the postman fills out a "Sorry we missed you" card before he leaves the depot and then deposits it in the appropriate mailbox. We are then expected to go to the depot to pick up the parcel.

    My wife is on maternity leave and is pretty much always in the flat, except then she has take trips out to the depot to pick up parcels. When she confronts the depot staff about this they say they do it because it's easier for them as they don't want to be typing numbers in to door entry systems and waiting for people.

    I've even caught the postman putting one of these notices in our letterbox. When I mentioned that I was the resident of flat 50 and I could take the parcel he just shrugged his shoulders and said it's at the depot.

    What's worse is that we have received some registered post that has not been signed for, the postman just put it in our mailbox like ordinary mail. This is despite the sticker on the envelope saying that it must be signed for.

    Is this really standard practice for An Post? I find it hard to believe they can refuse to make at least one attempt at delivery because they don't fancy waiting around for people to answer intercoms? They have been paid to deliver these packages to a specific address and not just the depot.


«1

Comments

  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,510 Mod ✭✭✭✭Cabaal


    So you expect him the go door to door in over 50 flats?
    I know if I was a post man I wouldn't, would be a massive waste of time during his/her day


  • Registered Users, Registered Users 2 Posts: 3,375 ✭✭✭kmick


    Make a complaint both those practices are outrageous. Alternatively post yourself a registered letter with a value of 5000 euro. State its a diamond or some such thing. Then claim you never got it. They wont have a sig so they will have to give you 5k. That will teach them a lesson.
    Cabaal wrote: »
    So you expect him the go door to door in over 50 flats?
    I know if I was a post man I wouldn't, would be a massive waste of time during his/her day

    Door to door no - but ring your bell yes. According to the OP they are not even bringing the parcel with them. Its hard to believe you are defending these idiots. They are paid to deliver it.


  • Closed Accounts Posts: 921 ✭✭✭mehmeh12


    But hes a postman..this is his job! why bother paying extra for registered post if he won't deliver it properly?


  • Registered Users Posts: 458 ✭✭grundie


    Cabaal wrote: »
    So you expect him the go door to door in over 50 flats?
    I know if I was a post man I wouldn't, would be a massive waste of time during his/her day

    All they have to do is type a number and wait a for maybe 10-20 seconds for an answer. If no answer comes then drop in the notice.

    They have been paid to deliver these packages to a specific address. I find it amazing that they can decide to not bother delivering them because they can't be bothered waiting for people.


  • Registered Users Posts: 458 ✭✭grundie


    mehmeh12 wrote: »
    But hes a postman..this is his job! why bother paying extra for registered post if he won't deliver it properly?

    Incidentally, one such letter contained both mine and my sons passports. It was marked as coming from the passport office and our mailboxes can be opened very easily.


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  • Registered Users, Registered Users 2 Posts: 7,980 ✭✭✭meglome


    I live on the edge of Dublin 1 (Dublin 7 postal region) and the postman always just drops off the card. I've seen him at the door of the apartment block making no attempt to deliver anything to anyone. I complained to the post office but I wouldn't hold my breath. When I was collecting a parcel one time I said it to the guy at the counter and he says "Ah Johnny he just leaves the cards", they all know he doesn't bother to deliver.


  • Registered Users Posts: 303 ✭✭gav86


    grundie wrote: »
    Incidentally, one such letter contained both mine and my sons passports. It was marked as coming from the passport office and our mailboxes can be opened very easily.

    Passports are express post and as far as i know do not have to be signed for, just faster than normal posting.


  • Registered Users Posts: 458 ✭✭grundie


    gav86 wrote: »
    Passports are express post and as far as i know do not have to be signed for, just faster than normal posting.

    Our block of flats is on a list that the passport office requires a signature for due to higher than average level of mail going missing. The called me to let me know.


  • Registered Users, Registered Users 2 Posts: 8,824 ✭✭✭ShooterSF


    Cabaal wrote: »
    So you expect him the go door to door in over 50 flats?
    I know if I was a post man I wouldn't, would be a massive waste of time during his/her day

    But isn't that what an post are paid to do? You know deliver stuff to the address on the parcel. If they want to offer a collection discount that's fair enough but why should someone pay for postage when an post won't deliver it.


  • Registered Users, Registered Users 2 Posts: 4,260 ✭✭✭jdivision


    Yeah, one guy did that with me recently. The office told him to go back and deliver it and he started screaming abuse at me. A-hole


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  • Registered Users, Registered Users 2 Posts: 10,899 ✭✭✭✭Riskymove


    Cabaal wrote: »
    So you expect him the go door to door in over 50 flats?
    I know if I was a post man I wouldn't, would be a massive waste of time during his/her day

    I think he is talking about parcel delivery/registered post not normal post (for which you use the boxes on the ground floor)

    The parcel delivery/registered post is supposed top attempt to deliver to a person and if no one there then leave note


  • Registered Users Posts: 594 ✭✭✭eden_my_ass


    I've had the exact same problem in an apartment building with perfectly functioning doorbells, complained a few times but it has continued. To those that think apartments are too much hassle, how come its fine for a postman to drive 5 miles up a country lane to deliver to some well hidden home, but an apartment in a town centre with easy access and doorbells is too much for them to attempt? Taking the piss....or maybe its cause we don't tend to know the postman like you would in a more rural setting so they feel they can't get any grief for it ;)


  • Registered Users Posts: 458 ✭✭grundie


    Riskymove wrote: »
    I think he is talking about parcel delivery/registered post not normal post (for which you use the boxes on the ground floor)

    The parcel delivery/registered post is supposed top attempt to deliver to a person and if no one there then leave note

    Exactly! But the postmen aren't even leaving the depot with the parcel, just a note expecting me to come and pick it up.

    It wouldn't be so bad if their depots opened past 5:30pm - the time when most people leave work and are able to go and pick up such packages.


  • Registered Users, Registered Users 2 Posts: 7,980 ✭✭✭meglome


    I've had the exact same problem in an apartment building with perfectly functioning doorbells, complained a few times but it has continued. To those that think apartments are too much hassle, how come its fine for a postman to drive 5 miles up a country lane to deliver to some well hidden home, but an apartment in a town centre with easy access and doorbells is too much for them to attempt? Taking the piss....or maybe its cause we don't tend to know the postman like you would in a more rural setting so they feel they can't get any grief for it ;)

    You're right though people don't know them in town so they don't bother doing their jobs properly. And sure who's going to make them.


  • Registered Users Posts: 502 ✭✭✭itsallaboutme!!


    Cabaal wrote: »
    So you expect him the go door to door in over 50 flats?
    I know if I was a post man I wouldn't, would be a massive waste of time during his/her day

    Why would they have to knock on 50 doors all apartment building ive ever seen all have individual doorbells/buzzers all they have to do is ring the buzer wait for an answer then drop the note if they don't get one! same as knocking on the door of a house really would take all of 30 seconds! not really wasting time if its their job to deliver post is it?


  • Closed Accounts Posts: 8,390 ✭✭✭The Big Red Button


    Why would they have to knock on 50 doors all apartment building ive ever seen all have individual doorbells/buzzers all they have to do is ring the buzer wait for an answer then drop the note if they don't get one! same as knocking on the door of a house really would take all of 30 seconds! not really wasting time if its their job to deliver post is it?

    Besides which, the problem is only with parcels - it's very unlikely that there'll be parcels for more than a couple of the residents in any one day!


  • Registered Users, Registered Users 2 Posts: 5,904 ✭✭✭daheff


    i've had them just dump parcels at my door when people werent there...and then put in slips saying nobody was there (when we were at home) when they called.


    typical public sector staff who dont give a toss about their work


  • Closed Accounts Posts: 994 ✭✭✭Twin-go


    I also have an issue with an post. We live in Shannon but both of us (the Wife and I) work in Limerick. Come home in the evening to find a "sorry we mised you" note from an post. Thing is in Shannon Parcels can only be collected between 10am and 2pm - WTF. We either have to take time off work or get a neighbour to collect for us. Neither ideal. They should open later so parcel can be picked up in the evening.:mad:


  • Registered Users, Registered Users 2 Posts: 168 ✭✭the_god_swan


    I live in an 1 door door street side in D8, a number of registed letters come to the house because my brothers has work contacts abroad. So the first couple of times we were genuinely and a 'missed note' was left, fair enough. But now the ****ers dont even knock anymore and assume no one is in, a leave 'missed notes' when we are home. And the boys in the pick up office on Thomas St dont give a **** when confromed about this.

    Cork city a few years back, each morning i make my way through the city coming home from a night shift. I come across a post man, late 20's/early 30's, no visible health problems. This lad is kicking the bottom of a door of someones house trying to get the letter in. Now in all fairly a size 10 boot is not going to gentle guide the letter under the door.


  • Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    grundie wrote: »
    Exactly! But the postmen aren't even leaving the depot with the parcel, just a note expecting me to come and pick it up.
    In a weird way I don't mind this, given that a lot of people aren't at home during working hours. Therefore the postman has to carry a parcel all day that isn't delivered as well as wasting time trying to deliver it (imagine multiplied by 10 or 20)
    It wouldn't be so bad if their depots opened past 5:30pm - the time when most people leave work and are able to go and pick up such packages.

    This is the major issue for me - the fact that the opening hours don't suit working people, or that they don't open on a Saturday - even a half day on Saturday morning would be fantastic.


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  • Closed Accounts Posts: 4,038 ✭✭✭penexpers


    Twin-go wrote: »
    I also have an issue with an post. We live in Shannon but both of us (the Wife and I) work in Limerick. Come home in the evening to find a "sorry we mised you" note from an post. Thing is in Shannon Parcels can only be collected between 10am and 2pm - WTF. We either have to take time off work or get a neighbour to collect for us. Neither ideal. They should open later so parcel can be picked up in the evening.:mad:

    Why not just get items delivered to work then? Why do you order parcels to your home when you know you are not going to be there?


  • Company Representative Posts: 2,957 ✭✭✭Gamesnash.ie: Pat


    kmick wrote: »
    Make a complaint both those practices are outrageous. Alternatively post yourself a registered letter with a value of 5000 euro. State its a diamond or some such thing. Then claim you never got it. They wont have a sig so they will have to give you 5k. That will teach them a lesson.



    Door to door no - but ring your bell yes. According to the OP they are not even bringing the parcel with them. Its hard to believe you are defending these idiots. They are paid to deliver it.

    There is a cap on what an item can be registered for - if memory serves me it is €300 so you can claim all you want its a diamond but you wont be paid for it. :)

    Our block of flats is on a list that the passport office requires a signature fhttp://boards.ie/vbulletin/newreply.php?do=newreply&p=61241922or due to higher than average level of mail going missing. The called me to let me know.
    But did they send it out registered or express ? If it was sent out express post then there was no signature required.
    dudara wrote: »
    In a weird way I don't mind this, given that a lot of people aren't at home during working hours. Therefore the postman has to carry a parcel all day that isn't delivered as well as wasting time trying to deliver it (imagine multiplied by 10 or 20)



    This is the major issue for me - the fact that the opening hours don't suit working people, or that they don't open on a Saturday - even a half day on Saturday morning would be fantastic.

    I know that Coolmine is open on Saturday mornings. I assumed they all were :confused:


  • Registered Users, Registered Users 2 Posts: 27,253 ✭✭✭✭GreeBo


    dudara wrote: »
    In a weird way I don't mind this, given that a lot of people aren't at home during working hours. Therefore the postman has to carry a parcel all day that isn't delivered as well as wasting time trying to deliver it (imagine multiplied by 10 or 20)
    Surely this is "their" problem to sort out? If they need to send one guy in a van with the parcels then so be it. If I pay extra to have a parcel delivered/registered and someone has to go out of their way to pick it up from a depot then Im not getting the service that I paid for.
    Im amazed that you are defending this practice tbh.


  • Closed Accounts Posts: 16,096 ✭✭✭✭the groutch


    Imo they should just make all these lazy idiots redundant, and give their jobs to some of the 300,000 odd people on the dole who would give their left arm for a job


  • Registered Users Posts: 458 ✭✭grundie




    But did they send it out registered or express ? If it was sent out express post then there was no signature required.

    It was registered. The passport office called me to let me know they would be sending it registered and would need someone to be in to get a signature. My wife was in, but the postman did not ring our bell.
    I know that Coolmine is open on Saturday mornings. I assumed they all were :confused:

    Not Tallaght!

    In addition, the Tallaght office never checks for ID when we collect a parcel, event though they should. Also, came home today to find an A4 rigid envelope on top of the mailbox stack as the postman couldn't get it in our mailbox - again there was someone in but no knock.


  • Registered Users, Registered Users 2 Posts: 9,625 ✭✭✭wmpdd3


    Same in Waterford, often met the (lovely) postman who tells me there's a parcel in the office for me but he thought I'd be in work but he'll have it tomorrow.

    I only get items thet have to be delivered to the credit card bill address to my home.


  • Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    GreeBo wrote: »
    Im amazed that you are defending this practice tbh.

    I'm not per se defending it, I just can see an odd logic to it, annoying as it may be.

    It's the opening hours at the depots that's my major gripe.


  • Registered Users, Registered Users 2 Posts: 7,980 ✭✭✭meglome


    They either deliver parcels or they don't. They're supposed to deliver parcels but it looks like it's widespread practice for them not to. Only once did we ever get a parcel out of at least 20 deliveries which is an utter joke. I'm guessing the regular guy was out that particular day. I had to go 25 minutes in the opposite direction to which I would normally travel to collect each parcel.

    I appreciate that it's more efficient for them to do this but it really isn't for me and I'm paying for a service I'm not getting.


  • Registered Users, Registered Users 2 Posts: 452 ✭✭Pixied


    Hi

    I live in an apartment in south dublin and have the same problem. I am at home all day, and last year I had 6 parcels being delivered over 4 weeks and not once did they ring the door bell. I rang customer services, the number is on the back of the notice. The number re-directs to the GPO I think so you don't get your local depot when you ring.

    I explained the situation to them and stood my ground, they may try to make excuses initially but they will contact the inspector in your local depot and register your complaint. In the end, for me, it was a helpful process although last week I had the same problem again for the first time in ages.

    It really makes me mad, I had no car and a baby at the time and I could not get to my local depot- but then why should i?? I was there. I often think about the poor old people who may experience the same problem. And people who find it expensive to pay for postage in these times. Shame on these postmen!


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  • Registered Users, Registered Users 2 Posts: 6,465 ✭✭✭MOH


    Cabaal wrote: »
    So you expect him the go door to door in over 50 flats?
    I know if I was a post man I wouldn't, would be a massive waste of time during his/her day

    In fairness, it's not a waste of time, it's his job.


  • Registered Users, Registered Users 2 Posts: 1,232 ✭✭✭ferrigan101


    This happens to me every time! It's seriously annoying. I live in D7 (like another poster, about 100yds from D1) and the same postie does it every time. Would anyone have a link or number to customer services where we could all register complaints about the issue maybe? I feel like alot of the posters on this thread, I'm paying for a service that I am not recieving and the posties are getting paid for a job that they are not fulfilling entirely. :mad:


  • Company Representative Posts: 2,957 ✭✭✭Gamesnash.ie: Pat


    Devils Advocate here so don't shout too loud ... ;)

    Yes it is his job but everyones job has to have a reasonable workload to be done in a reasonable time frame. I'm not neccessarily defending the practice as it is very frustrating if it happens to you but if An Post were to make sure that the postman on each round that has apartments like this did the job the way people fully expect - ie ring apartment doors, wait around for owner to come down or enter the complex directly and travel to the apartment door then there is a practical issue that the postman involved may be unable to complete the round in the time frame allocated. So the round would need to be split into two maybe three in some cases = extra costs to run the service = higher prices to post items in general.

    Yes in rural areas postman may drive up 2 mile road / driveway etc but again its built into their round and always has been and can be achieved. In dublin the explosion of apartment block developments has put extra workload on each round.

    Would it be preferable to up the prices by say 30% and increase the service level to apartments ? Or should apartment block addresses occur a surcharge ?


  • Registered Users, Registered Users 2 Posts: 1,232 ✭✭✭ferrigan101


    Devils Advocate here so don't shout too loud ... ;)

    Yes it is his job but everyones job has to have a reasonable workload to be done in a reasonable time frame. I'm not neccessarily defending the practice as it is very frustrating if it happens to you but if An Post were to make sure that the postman on each round that has apartments like this did the job the way people fully expect - ie ring apartment doors, wait around for owner to come down or enter the complex directly and travel to the apartment door then there is a practical issue that the postman involved may be unable to complete the round in the time frame allocated. So the round would need to be split into two maybe three in some cases = extra costs to run the service = higher prices to post items in general.

    Yes in rural areas postman may drive up 2 mile road / driveway etc but again its built into their round and always has been and can be achieved. In dublin the explosion of apartment block developments has put extra workload on each round.

    Would it be preferable to up the prices by say 30% and increase the service level to apartments ? Or should apartment block addresses occur a surcharge ?


    But surely the extra revenue generated from the appartment blocks would offset any need for price hikes and surcharges? Having known few posties in Scotland, they don't finish thier shift until the round is complete. Like a poster suggested, if it's the parcels that are an issue why not employ a man with a van? That would take the pressure off the other guys a bit.


  • Company Representative Posts: 2,957 ✭✭✭Gamesnash.ie: Pat


    But surely the extra revenue generated from the appartment blocks would offset any need for price hikes and surcharges? Having known few posties in Scotland, they don't finish thier shift until the round is complete. Like a poster suggested, if it's the parcels that are an issue why not employ a man with a van? That would take the pressure off the other guys a bit.

    The extra revenue would be due to an increase in volume that An Post would presumably experience due to the new addresses created.

    However when it comes to registered post these new addresses cost a lot more to service than a traditional house and are potentially loss making if you factor in a lot of waiting time for the postman involved. So although the revenue would increase it would not neccessarily mean an increase in profits.

    Again employing a man with a van to service these apartments incurs an extra cost. Who pays for it ? Should each apartment blocks management company be levied for a contribution to An Post to cover a full service ?

    Again to be clear I'm not anti apartment block dwellers - just playing the devils advocate. :D


  • Closed Accounts Posts: 3,357 ✭✭✭Beano


    The extra revenue would be due to an increase in volume that An Post would presumably experience due to the new addresses created.

    However when it comes to registered post these new addresses cost a lot more to service than a traditional house and are potentially loss making if you factor in a lot of waiting time for the postman involved. So although the revenue would increase it would not neccessarily mean an increase in profits.

    ...

    How does it cost more to service 50 apartments in the same building than it does for 50 houses?


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  • Company Representative Posts: 2,957 ✭✭✭Gamesnash.ie: Pat


    You're assuming I am talking about posting letters. Nice and handy with 50 letter boxes in the same place. :)

    But I am talking about registered post and parcel post that requires signatures. The physical process of obtaining a signature / delivering a parcel to an apartment takes a lot longer than a quick knock on a door at a house.


  • Registered Users, Registered Users 2 Posts: 7,980 ✭✭✭meglome


    Beano wrote: »
    How does it cost more to service 50 apartments in the same building than it does for 50 houses?

    It doesn't I would have thought. It's all unionised so no one is being overworked imo.



    I can't believe that some people are defending postmen not delivering parcels like they are supposed to. Now I could stand corrected but you think in a heavily unionised place like An Post they are doing too much work? My guess is they are pretty much finished for the day when they finish their round, if the round finishes early because 'luckily' no one is in it's a nice easy day for them.

    They are paid to deliver these parcels, they are supplying a service that delivers parcels but they just don't bother. I don't see on what planet that is acceptable.


  • Registered Users, Registered Users 2 Posts: 8,824 ✭✭✭ShooterSF



    Yes in rural areas postman may drive up 2 mile road / driveway etc but again its built into their round and always has been and can be achieved. In dublin the explosion of apartment block developments has put extra workload on each round.
    The extra revenue would be due to an increase in volume that An Post would presumably experience due to the new addresses created.

    However when it comes to registered post these new addresses cost a lot more to service than a traditional house and are potentially loss making if you factor in a lot of waiting time for the postman involved. So although the revenue would increase it would not neccessarily mean an increase in profits.

    Again employing a man with a van to service these apartments incurs an extra cost. Who pays for it ? Should each apartment blocks management company be levied for a contribution to An Post to cover a full service ?

    Again to be clear I'm not anti apartment block dwellers - just playing the devils advocate. :D

    I'm not from Dublin but no way does the average delivery with apartments take longer that a rural house. If it's new apartments that are increasing the load take on extra staff. The Dublin city staff will still deliver more than a rural postman on a given day and therefore are more profitable. I don't see the problem here. How could it be costing them? (Unless they are making more profits off Dublin and don't want to give that up to provide an equal service)


  • Company Representative Posts: 2,957 ✭✭✭Gamesnash.ie: Pat


    ShooterSF wrote: »
    I'm not from Dublin but no way does the average delivery with apartments take longer that a rural house. If it's new apartments that are increasing the load take on extra staff. The Dublin city staff will still deliver more than a rural postman on a given day and therefore are more profitable. I don't see the problem here. How could it be costing them? (Unless they are making more profits off Dublin and don't want to give that up to provide an equal service)

    As the mp's would say I refer my honourable friend to the answer I gave earlier :D
    You're assuming I am talking about posting letters. Nice and handy with 50 letter boxes in the same place. :)

    But I am talking about registered post and parcel post that requires signatures. The physical process of obtaining a signature / delivering a parcel to an apartment takes a lot longer than a quick knock on a door at a house.

    This thread is about registered and parcel postage not standard post. A delivery that requires a signature usually takes a lot longer at an apartment block than a house. There is time spent either going directly to the apartment involved or waiting for the aprarment owner to come to the reception area.


  • Company Representative Posts: 2,957 ✭✭✭Gamesnash.ie: Pat


    meglome wrote: »
    It doesn't I would have thought. It's all unionised so no one is being overworked imo.

    I can't believe that some people are defending postmen not delivering parcels like they are supposed to. Now I could stand corrected but you think in a heavily unionised place like An Post they are doing too much work? My guess is they are pretty much finished for the day when they finish their round, if the round finishes early because 'luckily' no one is in it's a nice easy day for them.

    They are paid to deliver these parcels, they are supplying a service that delivers parcels but they just don't bother. I don't see on what planet that is acceptable.

    Of course it costs more - if it takes longer then in terms of those resources effected by the time - which from An Posts point of view is a cost to them because they are paying that postman to stand there and wait.

    Whether or not they are getting 100% out of the same postman in the first place is a very different issue. It may be the case that if they finish early they are done for the day but at the same time when the shift finishes they are finished. So if enough time is wasted at apartment blocks they will be off home before finishing the round anyway.

    I agree with you that the parcels should be delivered - don't get me wrong but I also think that in practical terms the full delivery to apartment blocks can be difficult. And btw I am speaking from a point of view of a retailer that ends up dealing with these undelivered parcels all the time. i'd much prefer that there were no hassles at all. :)


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  • Registered Users, Registered Users 2 Posts: 1,232 ✭✭✭ferrigan101


    You're assuming I am talking about posting letters. Nice and handy with 50 letter boxes in the same place. :)

    But I am talking about registered post and parcel post that requires signatures. The physical process of obtaining a signature / delivering a parcel to an apartment takes a lot longer than a quick knock on a door at a house.


    I know your playing devils advocate here but I don't see how there is any difference between a "quick" knock on a door and having to push a buzzer to see if someone is in. I often look at your site for games and have many times came close to pre-ordering but always get put off by the fact that I know I'll have to trek out of town to pick it up (most likely the day after I thought I was getting it!), and will invariably end up buying it in town from a bricks and mortar store. It may cost me a few more euros but it saves my blood pressure from getting any higher through sheer annoyance!:pac:


  • Closed Accounts Posts: 22,565 ✭✭✭✭Tallon


    My postman sends me a text....

    Living in the country FTW


  • Registered Users, Registered Users 2 Posts: 1,232 ✭✭✭ferrigan101


    Of course it costs more - if it takes longer then in terms of those resources effected by the time - which from An Posts point of view is a cost to them because they are paying that postman to stand there and wait.

    Whether or not they are getting 100% out of the same postman in the first place is a very different issue. It may be the case that if they finish early they are done for the day but at the same time when the shift finishes they are finished. So if enough time is wasted at apartment blocks they will be off home before finishing the round anyway.

    I agree with you that the parcels should be delivered - don't get me wrong but I also think that in practical terms the full delivery to apartment blocks can be difficult. And btw I am speaking from a point of view of a retailer that ends up dealing with these undelivered parcels all the time. i'd much prefer that there were no hassles at all. :)

    But surely the point of a postman is to deliver the post whether it be a letter, parcel or registered letter? If they haven't factored a "waiting" time into thier costings then maybe they should? And if they aren't getting 100% from the staff they employ they should maybe look at better ways of training the staff up to an acceptable standard. If I finished my job when my shift was meant to finish and left only half a job done I would get shat on from an almighty height! If the posties feel they don't have enogh time to complete thier rounds then they should take it up with managment instead of doing a half arsed job and leaving people disheartend and angry.


  • Company Representative Posts: 2,957 ✭✭✭Gamesnash.ie: Pat


    I know your playing devils advocate here but I don't see how there is any difference between a "quick" knock on a door and having to push a buzzer to see if someone is in. I often look at your site for games and have many times came close to pre-ordering but always get put off by the fact that I know I'll have to trek out of town to pick it up (most likely the day after I thought I was getting it!), and will invariably end up buying it in town from a bricks and mortar store. It may cost me a few more euros but it saves my blood pressure from getting any higher through sheer annoyance!:pac:

    Glad you've noticed the devils advocacy !!!

    No difference at all between the knock on a door and press of a buzzer. Difference arises when the door is answered at a house the package gets handed over immediately. At an apartment the owner is not in front of the postman and either the postman goes to them or waits for them to come to reception but it is added time.

    As for our own site - that's only a potential issue if you have ordered something and requested registered postage. Our normal free delivery arrives with your mail and arrives to your door on or in some cases before release day. ;) The vast majority of our customers pre ordering do not register the delivery and are very happy with the fact they don't have to test their blood pressure in the local shopping centre. :)


  • Company Representative Posts: 2,957 ✭✭✭Gamesnash.ie: Pat


    But surely the point of a postman is to deliver the post whether it be a letter, parcel or registered letter? If they haven't factored a "waiting" time into thier costings then maybe they should? And if they aren't getting 100% from the staff they employ they should maybe look at better ways of training the staff up to an acceptable standard. If I finished my job when my shift was meant to finish and left only half a job done I would get shat on from an almighty height! If the posties feel they don't have enogh time to complete thier rounds then they should take it up with managment instead of doing a half arsed job and leaving people disheartend and angry.

    Completely agree with you on all points. :D


  • Registered Users, Registered Users 2 Posts: 1,232 ✭✭✭ferrigan101


    Glad you've noticed the devils advocacy !!!

    No difference at all between the knock on a door and press of a buzzer. Difference arises when the door is answered at a house the package gets handed over immediately. At an apartment the owner is not in front of the postman and either the postman goes to them or waits for them to come to reception but it is added time.

    As for our own site - that's only a potential issue if you have ordered something and requested registered postage. Our normal free delivery arrives with your mail and arrives to your door on or in some cases before release day. ;) The vast majority of our customers pre ordering do not register the delivery and are very happy with the fact they don't have to test their blood pressure in the local shopping centre. :)

    Nice plug for the free delivery thing:pac: I like your subtlety;).

    But I seriously think my postie takes one look at his load in the morning and takes out anything that looks like it wont fit through a letter box. Granted it may take extra time for an appartment block delivery but we aren't talking about every apartment in every block here. We are talking about maybe one or two parcels/registered delivery per block (and I think thats a generous estimate btw) and the fact that posties seem too lazy to do the job they are meant to or the fact an post don't want them "wasting " time waiting on people answering thier doors.


  • Registered Users, Registered Users 2 Posts: 7,980 ✭✭✭meglome


    Glad you've noticed the devils advocacy !!!

    I noticed it too but I trying to understand why anyone would even support the idea that people don't do their jobs. They are supposed to deliver. But for me and many others it's a massive pain the ass to get our parcels because they don't bother to actually do it. I have to walk to the office and back, which takes me the best part of 25minutes each way. I'm really sick if it, I've stopped getting things delivered to my home address because of it.


  • Company Representative Posts: 2,957 ✭✭✭Gamesnash.ie: Pat


    Nice plug for the free delivery thing:pac: I like your subtlety;).

    But I seriously think my postie takes one look at his load in the morning and takes out anything that looks like it wont fit through a letter box. Granted it may take extra time for an appartment block delivery but we aren't talking about every apartment in every block here. We are talking about maybe one or two parcels/registered delivery per block (and I think thats a generous estimate btw) and the fact that posties seem too lazy to do the job they are meant to or the fact an post don't want them "wasting " time waiting on people answering thier doors.

    Can't be too subtle though or else the plug is missed :p Actually just don't want anyone assuming that you have to go with registered postage if you order off us. Plenty of plugs in the signature. :pac:

    I've had the same where we live - notices dropped in by a postman who had not got the stuff with them. And this is a house not an apartment so I do agree with you that it happens and shouldn't !


  • Company Representative Posts: 2,957 ✭✭✭Gamesnash.ie: Pat


    meglome wrote: »
    I noticed it too but I trying to understand why anyone would even support the idea that people don't do their jobs. They are supposed to deliver. But for me and many others it's a massive pain the ass to get our parcels because they don't bother to actually do it. I have to walk to the office and back, which takes me the best part of 25minutes each way. I'm really sick if it, I've stopped getting things delivered to my home address because of it.

    Nah - what I said in the original post I labelled as playing devils advocate was that people and postmen included should have a reasonable workload to be done in a reasonable timeframe. Postmen who are just dropping leaflets in to finish earlier or who aren't bothered even trying would not be in that category at all. :)


  • Registered Users, Registered Users 2 Posts: 8,824 ✭✭✭ShooterSF


    As the mp's would say I refer my honourable friend to the answer I gave earlier :D



    This thread is about registered and parcel postage not standard post. A delivery that requires a signature usually takes a lot longer at an apartment block than a house. There is time spent either going directly to the apartment involved or waiting for the aprarment owner to come to the reception area.

    I still don't think I agree. No offence. Lets say An Post expects each postman to deliver 20 packages a day (random number). Postie in Dublin may have to wait a few minutes to deliver each package to an apartment but population density will mean he won't have to travel far. Rural postie may get a faster answer at the door but would need to cover a lot more ground to deliver said parcels. It would definitely make for an interesting trial.
    I still think it's an issue of expecting to make more profit per Dublin postie.


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