PS3 - Resources, Technical Issues, Troubleshooting, FAQs

F1ngers · 19-01-2010 9:43pm

flynner13 wrote: »

Need more info... did you read through the original posts in this thread?

That should help...

https://www.youtube.com/watch?v=JugGe7CCuNU

.

FYP, you just need to use this part of the you tube link: "JugGe7CCuNU".

Big Red Stick · 29-01-2010 9:08pm

My son happily used his PS3 for on-line gaming - I got wireless internet at Christmas, now his games go for a moment then freeze.
The internet connection is excellent, the only thing we can see that might have an impact is "UPnP Not Available" in his PS3 settings.

Any views / Advice / Other settings I should look at? Before my son drives me completely up the walls!

Thanks,

P.

Jackobyte · 05-02-2010 5:49pm

I'm having trouble with my PS3 at the minute. It cannot obtain an IP address.

I have it set up so that my meteor broadband dongle is in my computer and connected. I have then shared this connection (allowed other network users connect through this connection). I have an ethernet cable from my computer to my PS3. It worked fine for ages and I was even getting NAT 2 but since I downloaded and installed SKYPE on my computer, my PS3 cannot obtain an IP address.

I thought it might just be a small thing so I rebooted both my computer/PS3 to no avail. After 2 days of no MW2 it has gone too far and I want to get it solved but I cannot uninstall SKYPE from my computer. I have tried doing it through the add/remove programs but it couldn't uninstall and then I tried to manually delete it from C: > program files > Skype > delete but it couldn't uninstall, saying it is being used by another program even though it can been closed.

ben101 · 18-02-2010 12:24pm

Just got the yellow light of death playing MW2 yesterday.:eek:
Customer care agent swears it's the first he's heard of it(YEAH ,RIGHT!!!).
He said it would be around 170 euro's to repair.:eek:
Not sure if i want to chance repairing it myself,was wondering was there any decent non sony repair services out there that would do it cheaper?

lanod2407 · 18-02-2010 11:19pm

I've already posted this in this thread above re how to fix YLOD -

There's a Youtube clip that I found to be brilliant.
Search YLOD PS3 and it should come up - it's in 2 parts.

http://www.youtube.com/watch?v=4_Ic1_TY-GU

Before you start - make sure you have a heat gun, tube of thermal paste, set of cross-head screwdrivers, and a set of the strange looking screwdriver heads - can't remember what they're called - Torx , Number 10?

The clip tells you what you need on a set of notes at the start - but it does not mention the thermal paste - that's critical.

Best of luck - the guy on the youtube clip says that the fix works around 90% of the time. It's worked for me twice in the last 3 months.
Takes a few hours to do - but it really beats paying 170 for a refurb ..... esp if the refurb has had the same thing done to it!!!

12-03-2010 1:46pm

Hi guys,

Just got my ps3 connected online last Sunday and I have been playing away fine on it until this morning. Turned it on and tried to connect and I am getting this error message when I try to sign in to PSN:

An error has occurred. You have been signed out of the Playstation Network.
(80710092)

The strange thing is that I can use the browser on my ps3 no problem, but when I go to do an internet connection test it tells me it failed. I dont usderstand how this problem could have just sprung out of nowhere? It was working fine last night. No settings have changed. Very odd. Anyone ever come across this beofre or have any ideas? Thanks.

J2D2 · 12-03-2010 2:16pm

Have you ever had issues with connection speed on laptops or PCs in your home, with my PS3 it would work fine online nearly all the time, but sometimes when someone else would be online on a laptop and sucking a lot of bandwidth then the PS3 would seem to refuse to connect, other times when the internet was just crappy even on the laptop then the PS3 would not connect.

I figure the PS3 will only connect to the PSN provided the speed is high enough. Not sure if thats the case but it could be.

What internet package do you have? 1mb, 3mb...

BoardsRanger · 12-03-2010 3:22pm

Did you get this sorted? Probably a conincidence but mine is not working today either.

13-03-2010 1:04pm

BoardsRanger wrote: »

Did you get this sorted? Probably a conincidence but mine is not working today either.

Ya it is sorted. When I got home from work last night it was working fine! Dunno what happened. I'm just glad its back. Cheers.

cooperguy · 14-03-2010 1:11am

Hi I got a PS3 today. Im having problems connecting to the internet though. It will connect to download updates and the internet browser also works. But it wont connect to playstation live so I can play Modern Warfare 2 multiplayer. It just stays on the sign in screen trying to connect.

Any ideas on how to get it working? Thanks.

Loomis · 22-03-2010 11:20am

Stupid post -

I haven't a notion about consoles but bought the girlfriend a PS3 yesterday. We connected it using the Composite Cable and SCART plug to two different TV's but couldn't seem to get it working. The TV's we used were AOC and an LG.

We connected the controller using USB cable and pressed the PS button as instructed. When we did this the console stayed on but we couldn't find the picture on any source on the TV. If we didn't press the PS button the console just turned itself off every 10 seconds or so. I'm hoping we're doing something stupid and it's not the console that's not working right.

Edit: Just bought a cheap HDMI cable and connected it and it worked right away. Love how the only cable supplied with the thing doesn't allow you to use it.:rolleyes:

mcgrailg · 22-03-2010 12:50pm

Hi Lads,

wondering if you can give me a help with something, downloaded Fifa Ultimate Team add on for the ps3 yesterday and tried to go into the tournament section and the machine froze on me so i to switched it off and rebooted it, now the when i start the ps3 it wont even recognise that the Fifa disk is in the machine, and cant get it to boot up, and i have to take the disk out to play any of the games saved onto the hard drive. Would you know how do i go about fixing it ? Dont really want to clear all the Fifa saves off the machine,

Thanks for your help,

Gary

Digitalism · 10-04-2010 12:38am

Hi, ive got a windows 7 laptop and am wanting to set up sharing with my ps3. Ive tried everything, ive followed all the steps in WMP12 sharing and nothing is working.

ALso, on the media sharing devices list, I removed all the devices in that list thinking that would fix it, but no devices are showing up now, anyone know how I can get those devices to show up again? In that list where you select "All networks".

any help guys?

polarbearhead · 23-04-2010 11:36pm

hi,im playing in an online league on fifa10.im having problems connecting to some players due to having a nat type 3 setting.im with irish broadband.can anyone walk me thru in simple language how to change the nat type or advise me on what to do.thanks

F1ngers · 24-04-2010 10:17am

polarbearhead wrote: »

hi,im playing in an online league on fifa10.im having problems connecting to some players due to having a nat type 3 setting.im with irish broadband.can anyone walk me thru in simple language how to change the nat type or advise me on what to do.thanks

I was with IBB before and online gaming became impossible.
Was with IBB for a few years with no problems, but then the service slowly degraded to a point where it was useless.
I ended up changing to UPC.

polarbearhead · 24-04-2010 12:37pm

thanks.gonna try a few things first but its such a pain.ill prob end up changin!

Prufrock · 25-04-2010 1:37pm

Alright lads having an issue with my playstation 3. After the last firmware update when I play a game then it'll be ok for 40 mins or so then the music will stop. I can play on for a bit but then,say in fifa 10, an animation is loaded for a free kick then it will freeze. I'm not sure its the update could be a hardware thing.

I can play dvds alright but can't test out any blue rey since I don't own any. Anybody seen anything like this before?

noodler · 25-04-2010 8:42pm

I made the switch to HDMI audio the other week but when I play a track from the PS3 HDD I seem to be missing the first second or half second of it.

Anyone else ever get that?

Prufrock · 26-04-2010 11:51am

noodler wrote: »

I made the switch to HDMI audio the other week but when I play a track from the PS3 HDD I seem to be missing the first second or half second of it.

Anyone else ever get that?

We're on our own. :pac:

darkmark79 · 06-05-2010 1:21pm

Digitalism wrote: »

Hi, ive got a windows 7 laptop and am wanting to set up sharing with my ps3. Ive tried everything, ive followed all the steps in WMP12 sharing and nothing is working.

ALso, on the media sharing devices list, I removed all the devices in that list thinking that would fix it, but no devices are showing up now, anyone know how I can get those devices to show up again? In that list where you select "All networks".

any help guys?

Hi i had the same problem till i came across this little app-http://www.connectify.me/
Its easy to set up and works well i have o2 mobile broadband and play mw2 with few problems.

ben101 · 10-05-2010 8:29pm

Digitalism wrote: »

Hi, ive got a windows 7 laptop and am wanting to set up sharing with my ps3. Ive tried everything, ive followed all the steps in WMP12 sharing and nothing is working.

ALso, on the media sharing devices list, I removed all the devices in that list thinking that would fix it, but no devices are showing up now, anyone know how I can get those devices to show up again? In that list where you select "All networks".

any help guys?

:)Try TVersity media server,its free and its much easier to set up than window media player.

Keith186 · 25-05-2010 7:01pm

My ps3 old type with 40 gb is making loads of noise.
Doesn't happen when I'm just watching movies on hard drive, just happens after playing a game on a disc. Sometimes happens after 20 minutes other times after an hour.

Anyone got any idea what's wrong with it, it sounds like a fairly noisy Hoover!

It's only about a year old and I've barely played any games on it. Just watched about 20 blurays, maybe 100 hours of gaming then watched loads of stuff of external hard drive.
Bought on eBay brand new in box from UK but don't think its be under warranty at all.
Just checked there and it was purchased on 30/04/09 :-(

Slick50 · 27-05-2010 9:46pm

Keith186 wrote: »

My ps3 old type with 40 gb is making loads of noise.
Doesn't happen when I'm just watching movies on hard drive, just happens after playing a game on a disc. Sometimes happens after 20 minutes other times after an hour.

Anyone got any idea what's wrong with it, it sounds like a fairly noisy Hoover!

It's only about a year old and I've barely played any games on it. Just watched about 20 blurays, maybe 100 hours of gaming then watched loads of stuff of external hard drive.
Bought on eBay brand new in box from UK but don't think its be under warranty at all.
Just checked there and it was purchased on 30/04/09 :-(

If it sounds like a hoover, the fan is working overtime to cool the unit down. Check that it is in a well ventilated area, also that the air intakes are not clogged with dust (clean the vents with a low powered hoover). These models suffer from overheating, which can be a pre cursor to YLOD, make back ups of your game saves regular. You might want to consider trading it in before it packs up.

Keith186 · 28-05-2010 12:47pm

Slick50 wrote: »

If it sounds like a hoover, the fan is working overtime to cool the unit down. Check that it is in a well ventilated area, also that the air intakes are not clogged with dust (clean the vents with a low powered hoover). These models suffer from overheating, which can be a pre cursor to YLOD, make back ups of your game saves regular. You might want to consider trading it in before it packs up.

I have it on top of a PVR box so that's probably heating it up a little. I'll try moving it elsewhere and Hoover the dust out see of that sorts it out. If not I may trade in for something...

Thanks.

the groutch · 29-05-2010 10:00pm

bit of a technophobe, so here comes some stupids question

trying to sign up for PSN, and get the message "An Ethernet cable is not connected"

is an ethernet cable something that came with the ps3, or will I have to buy one off ebay?
and what do I need to connect it to? my router? my laptop?

(cue sniggering)

F1ngers · 29-05-2010 11:34pm

the groutch wrote: »

bit of a technophobe, so here comes some stupids question

trying to sign up for PSN, and get the message "An Ethernet cable is not connected"

is an ethernet cable something that came with the ps3, or will I have to buy one off ebay?
and what do I need to connect it to? my router? my laptop?

(cue sniggering)

No sniggering...*giggles*...sorry.

An "ethernet cable is not connected" tells me that you are trying to connect to the internet on the PS3, but you are not connected.
Re-read the manual to make sure you are doing things properly.

enfant terrible · 05-06-2010 7:41pm

Hi guys,

Turned on my PS3(60gb version) today and have a solid red / flashing green light.

When I power up it goes green for a second then solid red / flashing green and nothing shows up on the screen.

Tried some of the tips online like removing the hard drive for 10 minutes and restarting but didn't work.

Can't get into the menu to do a factory reset either.(by holding power for 10sec etc)

Is it bricked?

johnny_ultimate · 08-06-2010 12:50pm

Since every second thread on here lately seems to be asking about some sort of technical problem with the PS3, may as well try and keep all the main information and questions centered in one place. So post here if you are having any problems, or if you have any solutions

I'm not an expert on this, so if you guys post the necessary information about YLOD etc... I'll update this first post with some of the most frequently asked problems and solutions.

theothers108 · 09-06-2010 4:09pm

Guys can ye help me please. My ps3 is a refurbished one i got because my first one went ylod. Anyway when i start the ps3 it starts perfect then the weirdest thing ever green spots and green lines appear on my tv, then the ps3 freezes , you can eject the game but the screen still remains frozen. I was reading that gpu or cpu ?? is dying ,so is it possible to get this fixed or should just buy a new ps3

F1ngers · 09-06-2010 11:00pm

theothers108 wrote: »

Guys can ye help me please. My ps3 is a refurbished one i got because my first one went ylod. Anyway when i start the ps3 it starts perfect then the weirdest thing ever green spots and green lines appear on my tv, then the ps3 freezes , you can eject the game but the screen still remains frozen. I was reading that gpu or cpu ?? is dying ,so is it possible to get this fixed or should just buy a new ps3

Refurbed...personally, I'd get rid of it, unless it's still in warranty.
€80ish to fix, an extra €150 gets you a new PS3.
Back up your HDD, that way you can put it onto your new PS3, if you decide to buy one.
Back up your HDD now anyway.

thekid9 · 12-06-2010 3:43am

Is my playstation gone to its grave

I can turn it on no problem then after about 2mins it cuts off and the red light starts flashing, i press the reset button and it stops flashing red and stays red then i press it again and it trys 2 come on but the red light goes a yellow / orange colour.

Please help

Pot Noodle = · 19-06-2010 2:32pm

Can you recommend someone to fix a PS3 please in Dublin Thanks

tread_softly · 23-06-2010 6:23pm

Hey guys.

Need your help!!

I have been away since the start of December, only got back last week.
Got my hands on FFXIII and started up the PS3.
I updated it first, then tried to play the game, no joy.

The console isn't reading discs at all. The little loading icon appears in the top right when I put the disc in, but it doesn't load. I can't even hear the disc spinning. Can't even use a lens cleaner as it won't spin either.

I read that people were having problems after installing a certain update, 3.51 or something? Cuz I've been away for so long, I probably have installed that or a later version, can't remember what it was.

Anyway, laser seems to be ****ed. I have the old 60gb backwards compatibility model which I got when it first came out, so no warranty.

Rang some Sony Ireland helpline number and was given a reference number. I have to go to the Smyth's where the PS3 was bought a few years ago, show them this ref number, then shell out €160 up to get a replacement.

I'm raging.

I don't really have any other options though. Would I be able to get another backwards compatibility model from Smyths or would they just give me a new model? I really do want a b/c one.

If I can't, I'd just get it repaired.

I found 2 websites:

http://www.consolerepairs.ie/

and

http://consolerepairsireland.ie/

They actually seem to be the same crowd as the address is the same for both.

Are they any use, and any idea of what it would cost me to use them?

I emailed the first one, but just expecting the usual spiel of them needing to check it out first before they quote me.

Thank you!!!

balkieb2002 · 24-06-2010 1:28am

Seems to a be a popular issue with not many solutions - most just blame PSN servers but i've gotten fast speeds of them before and the speed decrease from what speed-test is saying (10mb/s) to what i'm actually getting through the PS3 (about 20 kb/s) says something else is the issue.

What issue does NAT level 3 have as read that this used to be an issue?
I have a DLINK DIR-600, with UPnP enabled and have put the PS3 in the DMZ but nothing seems to help.

Any other ideas i.e. forward ports etc?

Really annoying as trying to download MOH Beta and it taking hours...

Drummerboy08 · 30-06-2010 5:22pm

I'm having a similar issue as Tread Softly but mine will play a DVD, but if I insert a PS3 disc it won't read it.

Any ideas?

F1ngers · 30-06-2010 6:29pm

Drummerboy08 wrote: »

I'm having a similar issue as Tread Softly but mine will play a DVD, but if I insert a PS3 disc it won't read it.

Any ideas?

Blu ray driver is broken.

Drummerboy08 · 30-06-2010 6:30pm

F1ngers wrote: »

Blu ray driver is broken.

Great.

Sounds like I'm better off buying a new console at that rate?

Wolverine359 · 01-07-2010 1:44am

enfant terrible wrote: »

Hi guys,

Turned on my PS3(60gb version) today and have a solid red / flashing green light.

When I power up it goes green for a second then solid red / flashing green and nothing shows up on the screen.

Tried some of the tips online like removing the hard drive for 10 minutes and restarting but didn't work.

Can't get into the menu to do a factory reset either.(by holding power for 10sec etc)

Is it bricked?

Same exact thing happened to my 60GB as well last night.

Varik · 02-07-2010 11:38pm

Got psn+ with lbp and i can't install it, i have the blue ray would existing data cause a problem the error code i'm getting is 80029654 this happens at the same % point. Fixed it, just disabled the SPI firewall on the router.

shinto29 · 03-07-2010 8:37am

tread_softly wrote: »

Hey guys.

Need your help!!

I have been away since the start of December, only got back last week.
Got my hands on FFXIII and started up the PS3.
I updated it first, then tried to play the game, no joy.

The console isn't reading discs at all. The little loading icon appears in the top right when I put the disc in, but it doesn't load. I can't even hear the disc spinning. Can't even use a lens cleaner as it won't spin either.

I read that people were having problems after installing a certain update, 3.51 or something? Cuz I've been away for so long, I probably have installed that or a later version, can't remember what it was.

Anyway, laser seems to be ****ed. I have the old 60gb backwards compatibility model which I got when it first came out, so no warranty.

Rang some Sony Ireland helpline number and was given a reference number. I have to go to the Smyth's where the PS3 was bought a few years ago, show them this ref number, then shell out €160 up to get a replacement.

I'm raging.

I don't really have any other options though. Would I be able to get another backwards compatibility model from Smyths or would they just give me a new model? I really do want a b/c one.

If I can't, I'd just get it repaired.

I found 2 websites:

http://www.consolerepairs.ie/

and

http://consolerepairsireland.ie/

They actually seem to be the same crowd as the address is the same for both.

Are they any use, and any idea of what it would cost me to use them?

I emailed the first one, but just expecting the usual spiel of them needing to check it out first before they quote me.

Thank you!!!

Ah yes listen backup your HDD and sent it off to sony for a fee

SoulTrader · 05-07-2010 6:23pm

Just thought I would post my experience of fixing my PS3 in the event that it may be useful to others. It's a fat model, 80gb.

I was playing MW2 about a week ago, and we had a power cut. Next time I switched on the unit, it went through Database Rebuilds and System Restore etc. This happened intermittently over the last week or so, until eventually, it wouldn't switch on at all.

Started it in safe mode - not sure if that's the correct term - it basically brings up a menu of 6 items, eg system restore, download latest update etc. To do this, make sure the unit is switched on at the back, and press the power button, and keep it pressed, until you hear one beep, followed by another beep, followed by beeps in quick succession. (Beep, Beep, Beep-Beep).

From here I tried a multitude of options, such as the system restore and database rebuild etc. Nothing worked. I would get errors stating that the hard drive had become corrupted, and that the hard drive was inaccessible. Strangely though, I thought, the system was able to reformat the hard drive, but was still unable to access it.

So today, I purchased a 320gb hard drive, and following instructions available on youtube, I inserted it in place of my old 80gb hard drive. The PS3 started successfully, but I had to re-enter my account name etc, and set up network settings again. DLC and demos that I had downloaded have disappeared, but I am able to download them again from the PS store, using my existing PSN username. I also lost my game save for MW2 but didn't really care as I'm only interested in playing the online part of that game, which is saved on Infinity Ward / Activision / PSN servers.

So, I'm back in action thankfully, and now have a 320gb harddrive to consume.

J. Marston · 21-07-2010 10:01pm

hello, not sure if this is the right thread but here goes.

I have an acer laptop with 3 broadband and I am a bit of a dunce when it comes to online gaming and stuff so I just wanna know how to connect to the playstation network or can I?

I know since 3 broadband isnt exactly the quickest so I probably wont be able to play online but the way gaming has gone Im missing loads of DLC so Im wondering could I download DLC if I managed to connect to the internet with the PS3?

any help much appreciated

(please dont laugh at my thickness when it comes to PS3 internet stuff

)

neil_18_ · 24-07-2010 9:42pm

My ps3 says it cant start because the correct hard disk cant be found

Googled it and tried the suggestions( turning it on and off, holding the power button until it beeps twice, and took the hard drive out and put it back in again.)

Went into gamestop and they never heard of it before.

Bought it in 2008 so the warranty would be well gone.

Anyone have this problem before? Can it be fixed or is the ps3 knackered?

Thanks.

SuperWoody101 · 25-07-2010 2:48pm

I just bought a 20euro game card for PS3 to but some new maps but when I enter the code it wont work! Id anyone one having the same trouble? Any tips on how I van fix it?

SuperWoody101 · 25-07-2010 10:59pm

Update: It's still not working!
An error has occurred.
(80023156)

Anyone know what I do next?

zeemax · 30-07-2010 3:29pm

hi guys my old style 40 gig ps3 gave up the ghost in the middle of a online game in modern warfare 2. its that dreaded yellow light syndrome. no is there any way i can get all my save stuff of my old playstation and transfer it to the shiney new slim sitting in front of me. dont really want to play all the games again but will do at a push:D. what do i do
cheers

FrostyJack · 30-07-2010 6:01pm

My fat 60 GIG (I think) has stopped working since the last update. I got it playing straight after update but the next time I powered it up it started normally with regards lights and the fan runs but there is nothing registering on the tv and also the controller power up and hunt then switch off. Any ideas?

KeithM89_old · 06-08-2010 8:47pm

Why do i keep getting signed out of PSN?? I did an Internet connection test and everything was fine then when i start a game i get signed out.

:(

F1ngers · 06-08-2010 10:16pm

Keithm89 wrote: »

Why do i keep getting signed out of PSN?? I did an Internet connection test and everything was fine then when i start a game i get signed out. :(

Who is your ISP?

When I was with Irish Broadband, I kept getting signed out at odd times.
With UPC now and all is good.

KeithM89_old · 06-08-2010 10:28pm

F1ngers wrote: »

Who is your ISP?

When I was with Irish Broadband, I kept getting signed out at odd times.
With UPC now and all is good.

Its Digiweb - never had a problem with them before

PS3 - Resources, Technical Issues, Troubleshooting, FAQs

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