ALL Passport Related Questions in here! Please Read Post#1 first!

vectorvictor · 01-04-2018 1:36pm

With the passport card application do you need to have the book physically present for the online application I.e. Do you have to take photo of it. I have a photocopy so have all the details but the book is elsewhere and I can't get easy access to it over the next while.

Fred Swanson · 01-04-2018 1:40pm

This post has been deleted.

SusanC10 · 02-04-2018 4:25pm

I posted my daughter's renewal through Passport Express last Wed (28th) and online Tracker is now saying April 23rd so 16 working days.

retro:electro · 02-04-2018 4:26pm

If you’ve already applied but don’t think you’ll have it in time, is there anything that can be done?

faceman · 02-04-2018 9:11pm

retro:electro wrote: »

If you’ve already applied but don’t think you’ll have it in time, is there anything that can be done?

Sadly unless you can show a family emergency such as death, illness etc there’s an process for escalating a passport.

davesangel · 03-04-2018 2:39pm

Hi there,

I started the application process for a first-time passport in January. As it is my first Irish passport, I had to apply for a PSC and there were such huge delasy that I only received it in mid March. I quickly submitted my passport application after receiving the PSC and was told by a staff member in my local post office that it would be quicker to apply via Passport Express and NOT going to the passport office. Since then, I have tracked my passport on a few occasions and it looks like I won't receive it until early May, which means I will miss a friend's wedding in London on 28 April.

I have read through lots of posts on this thread and see that unless it's an emergency I can't 'hurry' the passport along. Aer Lingus accept a PSC as a valid form of ID for travel between UK and Ireland, but I need to know from someone with direct personal experience (not hearsay, not something they have read online), can you get through passport control in Dublin airport with a PSC and your boarding card?

Thanks so much for your help everyone!

stargazer 68 · 03-04-2018 2:52pm

There is no passport check leaving Dublin airport. The first time your id is checked is by airline staff at the boarding gate.

happyfriday74 · 03-04-2018 2:55pm

hey going on holiday at the end of the month and sent off for a passport for my 1 year old son but tracking ID says that the passport is being issued until day after I fly. (26th)

The application went in first week of March so it will nearly be 2 months to process- I really thought I'd given myself a big window.

I've been told the passport office can fasttrack it if you get in touch but the phone isnt being answered and the only way to contact them is via a 250 character limit contact form. I sent a request on this last week and again today and got nothing back.

Am I completely screwed?

GypsyByName · 04-04-2018 4:04pm

I am flying on April 18th. I sent off for my Passport with Passport Express two weeks ago.
The tracking is saying it will arrive on May 10th. I have just made an appointmet to go in on Monday to the passport office. Will I have to pay again for the passport? Will they cancel the original application?

Anyone any idea how this will work?

davetherave · 04-04-2018 4:14pm

From the FAQS.
https://www.dfa.ie/passports-citizenship/faqs/generalpassportfaqs/

Q. I have applied through Passport Express. Can I submit another application in Cork or Mount St?
A. No, it is not possible to have two applications in the system at the same time.

Q. I have applied through Passport Express. Can I cancel my application and reapply at the counter?
A. If you wish to cancel an application you must submit a letter in writing to Customer Care, Passport Service, 42-47 Lr. Mount Street, Dublin 2, or by email. Once registered your application needs to go through the whole process and will only be cancelled when it has reached its target issue date. Your documents will then be returned to you and a refund will be processed in due course. Once the application has been cancelled and your documents are returned from your application, you can reapply at the public counter.

Q. I need my passport before the estimated issue date. Can it be issued quicker?
A. Applications can only be prioritised in the case of a genuine travel emergency, made necessary by the death, illness or welfare of a family member. Please send full details, including tracking number, verifiable proof of emergency and details of travel.

Caranica · 04-04-2018 11:41pm

Get on to your local TD. Have your application tracking number and proof of travel. It still works, if it's a renewal anyway. First time applications can take ages because of additional security.

fxotoole · 05-04-2018 2:41pm

happyfriday74 wrote: »

hey going on holiday at the end of the month and sent off for a passport for my 1 year old son but tracking ID says that the passport is being issued until day after I fly. (26th)

The application went in first week of March so it will nearly be 2 months to process- I really thought I'd given myself a big window.

I've been told the passport office can fasttrack it if you get in touch but the phone isnt being answered and the only way to contact them is via a 250 character limit contact form. I sent a request on this last week and again today and got nothing back.

Am I completely screwed?

Have you tried their Twitter account or Web Chat?

meeeeh · 05-04-2018 2:46pm

happyfriday74 wrote: »

hey going on holiday at the end of the month and sent off for a passport for my 1 year old son but tracking ID says that the passport is being issued until day after I fly. (26th)

The application went in first week of March so it will nearly be 2 months to process- I really thought I'd given myself a big window.

I've been told the passport office can fasttrack it if you get in touch but the phone isnt being answered and the only way to contact them is via a 250 character limit contact form. I sent a request on this last week and again today and got nothing back.

Am I completely screwed?

Contact your TD. They are absolute disgrace and don't answer any communication.

retro:electro · 05-04-2018 4:28pm

Finally found my tracking number! It says it’s due to be issued on the 16th, I’m flying on the 20th so happy days. Is this a fairly fixed issue date or can it be pushed back? Would they let me collect it from the office I wonder?

AndyBoBandy · 05-04-2018 4:31pm

retro:electro wrote: »

Finally found my tracking number! It says it’s due to be issued on the 16th, I’m flying on the 20th so happy days. Is this a fairly fixed issue date or can it be pushed back? Would they let me collect it from the office I wonder?

My son's passport had an issue date on February 22nd as per the tracker, and it arrived 2 weeks later (issued on the 7th March)

retro:electro · 05-04-2018 5:05pm

Back to panicking so :pac:

robbie1 · 05-04-2018 7:21pm

Just wondering if it’s ok for my daughter to travel to the Uk on the June bank holiday weekend with a month left before her passport expires in July
Thanks

Fred Swanson · 05-04-2018 7:32pm

This post has been deleted.

Hurrache · 05-04-2018 10:38pm

When renewing your kids passport, do they need to be with you when getting the form and passport stamped at the Garda Station?

meeeeh · 05-04-2018 11:01pm

Yes.

naughtysmurf · 05-04-2018 11:33pm

Just wanted to say, I renewed my passport using the online facility on March 20th, great job, took a photo with my tablet, the online application form took a few minutes, new passport today, April 5th, pretty happy not having to visit Garda station for form, pharmacy for photos, back to Garda station for the rest & then the post office,
Happy days

Hurrache · 06-04-2018 12:00am

meeeeh wrote: »

Yes.

Cheers. They usually are with me but was planning on nipping in at lunch and it dawned on me that I probably need to take them along.

meeeeh · 06-04-2018 12:16am

Hurrache wrote: »

Cheers. They usually are with me but was planning on nipping in at lunch and it dawned on me that I probably need to take them along.

That was my intention but we had to come back with our son later that day. It's a bit ridiculous because we were renewing his passport.

SusanC10 · 06-04-2018 7:58am

meeeeh wrote: »

That was my intention but we had to come back with our son later that day. It's a bit ridiculous because we were renewing his passport.

When renewing our daughter's Passport, both my Husband and I had to be there with her, needed Passport Form, 4 Photos, Daughter's expired Passport and her Birth Cert as well as ID for both my Husband & I.

faceman · 06-04-2018 8:47am

happyfriday74 wrote: »

hey going on holiday at the end of the month and sent off for a passport for my 1 year old son but tracking ID says that the passport is being issued until day after I fly. (26th)

The application went in first week of March so it will nearly be 2 months to process- I really thought I'd given myself a big window.

I've been told the passport office can fasttrack it if you get in touch but the phone isnt being answered and the only way to contact them is via a 250 character limit contact form. I sent a request on this last week and again today and got nothing back.

Am I completely screwed?

They won’t fast track if the passport is already in process, especially for new passports.

They don’t take phone calls, it’s just an automated message telling you to go online

They don’t reply to the vast majority of tweets

They have a web chat, last time I was on the wait time was 80 minutes.

They have the contact form too but if wait time for web chat is that long, who knows how long you’d wait for what would be a stock reply.

The issue date is an estimate and not a guarantee of issue.

They will tell you thinks like not to book travel until you receive the passport. They also tell you and have in their FAQ not to go by dates An Post quote! Unbelievable that they don’t have An Post on the same page.

Front and centre on the main passport page on the web it says allow 6 weeks for passport processing which is not enough time in many cases.

As someone else suggests perhaps considering speaking with your local TD

meeeeh · 06-04-2018 9:12am

I was not flippant replying to contact you local TD. We had an issue with FIL's passport and SIL contacted the local TD. Judging by their response she wasn't the only one. He got the passport in time.

retro:electro · 06-04-2018 11:16am

They do answer phone calls. I was speaking to someone in the office in Cork this morning. He was lovely. I’d recommend ringing them, although I was on hold for 18 mins before speaking to anyone.

umop-apisdn · 06-04-2018 11:19am

Hi, just wondering if anyone has any advice to offer...
I need to fly to UK on 11th May with my baby, which is 24 working days away.
I need to apply for a passport for the baby, but think it’s too tight to use passport express, but yet not tight enough to book an appointment at the office.
The post office is saying 28 working days to print, plus postage time, so it wouldn’t be back in time. I can’t risk sending it as I have to send in my UK passport too and need that to fly myself.
I tried booking an appointment and website is telling me to use passport express as it only takes 15 working days.
What are people’s experiences? Do you think it would be better to wait a week then try and get an appointment? I’ve tried calling and emailing to ask, but getting no response at all from them.
Thanks

umop-apisdn · 06-04-2018 11:21am

retro:electro wrote: »

They do answer phone calls. I was speaking to someone in the office in Cork this morning. He was lovely. I’d recommend ringing them, although I was on hold for 18 mins before speaking to anyone.

What number did you call retro:electro? I’m trying to call but keep getting automated message saying they’re not taking calls due to demand and then it just cuts me off. Did you just keep trying?

retro:electro · 06-04-2018 11:22am

umop-apisdn wrote: »

What number did you call retro:electro? I’m trying to call but keep getting automated message saying they’re not taking calls due to demand and then it just cuts me off. Did you just keep trying?

(021) 4944700

umop-apisdn · 06-04-2018 11:23am

retro:electro wrote: »

(021) 4944700

That’s the number I’m calling. Did you not get the message directing you to the website?

retro:electro · 06-04-2018 11:26am

umop-apisdn wrote: »

That’s the number I’m calling. Did you not get the message directing you to the website?

It seems to be saying that now alright. Keep trying throughout the day.

Cakerbaker · 06-04-2018 11:27am

umop-apisdn wrote: »

Hi, just wondering if anyone has any advice to offer...
I need to fly to UK on 11th May with my baby, which is 24 working days away.
I need to apply for a passport for the baby, but think it’s too tight to use passport express, but yet not tight enough to book an appointment at the office.
The post office is saying 28 working days to print, plus postage time, so it wouldn’t be back in time. I can’t risk sending it as I have to send in my UK passport too and need that to fly myself.
I tried booking an appointment and website is telling me to use passport express as it only takes 15 working days.
What are people’s experiences? Do you think it would be better to wait a week then try and get an appointment? I’ve tried calling and emailing to ask, but getting no response at all from them.
Thanks

If you don’t have flights booked already book with Aer Lingus and the baby can travel without a passport with one of their parents. Just bring their birth certificate to show you’re the parent.

https://www.aerlingus.com/travel-information/passports-and-visas/travel-to-from-britain/

umop-apisdn · 06-04-2018 11:36am

Cakerbaker wrote: »

If you don’t have flights booked already book with Aer Lingus and the baby can travel without a passport with one of their parents. Just bring their birth certificate to show you’re the parent.

https://www.aerlingus.com/travel-information/passports-and-visas/travel-to-from-britain/

Thanks Cakerbaker, will look to see if they do the flights I need.

meeeeh · 06-04-2018 11:48am

Why wouldn't you just book the appointment at the counter and tell them you are flying out a week earlier. They didn't ask me for a proof of travel. If they are promising completely false processing times for passport express it's not unreasonable to expect people will book appointments at the counter to process passport quicker.

jaxxx · 07-04-2018 10:19pm

Hadn't a clue where to post this, so figured travel may be the best.

Anyway my passport is long since out of date and I'm in the process of renewing it, manually by post. Do I need to apply for the passport card as well or is there any actual need to spend the extra €35 for it? From what I've seen, the only point of getting one is travelling within the EU without needing to carry your passport which I assume is marketed towards people who would be frequently travelling to and from Ireland/rest of EU?

Cheers.

CeilingFly · 07-04-2018 10:22pm

Nope, passport card is simply an additional "mini passport"

Handy if you travel in eu frequently or get asked for id frequently.

But purely an optional extra. But sort of handy to have.

donegal_man · 07-04-2018 10:24pm

Absolutely no need to get the card if you don't want to. It's handy if you do a fair bit of travel over and back to mainland EU but otherwise not worth spending the extra on.

jaxxx · 07-04-2018 10:26pm

Perfect, thanks folks. Considering it's been 5+ years since I've flown and really am just renewing it for the sake of it, really not worth the extra cost. Cheers!

Shifty Shellshock · 08-04-2018 3:46am

Just a question about sending a document as proof of address when applying for passport. Would a credit union statement be OK? Has my address on, obviously.

Fred Swanson · 08-04-2018 9:05am

This post has been deleted.

coylemj · 08-04-2018 12:33pm

You can apply for a passport card at any stage up to three months before your passport book expires. The card normally lasts for five years but if there is less than five years remaining on your passport book when you apply for the card, they will issue you with a card which has the same expiry date - you cannot have a current card and an expired book at the same time.

But if you don't fly very often, there isn't really any point in spending €35 for a card.

Soulsun · 09-04-2018 7:32am

Our child's passport renewal is going in the post today...how long approximately will it take for us to receive the passport

SusanC10 · 09-04-2018 7:42am

Soulsun wrote: »

Our child's passport renewal is going in the post today...how long approximately will it take for us to receive the passport

We have an estimate of 16 working days with Passport Express and it is due to issue April 23rd.

munchkin_utd · 09-04-2018 7:56am

coylemj wrote: »

<snip>
But if you don't fly very often, there isn't really any point in spending €35 for a card.

+1 , although its discounted if you get it at the same time as the passport. I think I paid €25 for it.

For me the best €25 I ever spent, but if you rarely ever travel and you live in Ireland where in day to day life you dont need an ID , then its €25 thats better spent on something else.

Always Be Closing · 09-04-2018 12:25pm

Hi guys

Ordered a passport online 2 weeks ago (Tuesday 27th March) - said estimated time of issue to be Wednesday 11th

I haven't received it yet and am flying to London on Thursday with Ryanair - am I likely to receive it by then?

Getting a bit worried now

retro:electro · 09-04-2018 1:50pm

You should ring them they might let you collect it

Always Be Closing · 09-04-2018 1:55pm

retro:electro wrote: »

You should ring them they might let you collect it

It was a renewal, my old one expired last year

Are they collectible?

retro:electro · 09-04-2018 2:36pm

Always Be Closing wrote: »

It was a renewal, my old one expired last year

Are they collectible?

Yea they might facilitate you if you’re pushed for time

AndyBoBandy · 09-04-2018 3:09pm

Always Be Closing wrote: »

estimated time of issue to be Wednesday 11th

flying to London on Thursday with Ryanair - am I likely to receive it by then?

I would say there's almost no chance of receiving it by then unless you intervene by calling or visiting them.

** ALL ** Passport Related Questions in here! Please Read Post#1 first!

Comments

ALL Passport Related Questions in here! Please Read Post#1 first!