Parcel Motel Thread (post all related questions here)

Melendez · 11-07-2014 1:21pm

This post has been deleted.

daveohdave · 11-07-2014 4:08pm

I emailed my feedback from earlier in this thread two days ago, they didn't reply. I hope they're not going the way of seemingly all other Irish businesses on the customer service front. When was the last time they posted here?

Daemos · 11-07-2014 4:32pm

Over a year ago. The account is closed also

daveohdave · 11-07-2014 9:08pm

Ta. I'll see if they send the VAT invoices I asked for. If they don't arrive, I don't think I'll bother topping up again. I don't do business with bad customer service. It makes life quite difficult in Ireland.

dingding · 15-07-2014 12:10am

Can I send a car battery with Parcel Motel.

Something like this.

http://www.amazon.co.uk/gp/product/B006TEZICQ

styron · 15-07-2014 12:41am

dingding wrote: »

Can I send a car battery with Parcel Motel.

Something like this.

http://www.amazon.co.uk/gp/product/B006TEZICQ

Doubt it as that battery is 15KG. The weight limit for sending prepaid stuff through the lockers is 10KG:

The largest Parcel Motel locker size is 41 X 38 X 64 cm. The maximum weight is 10kg

Unless things have changed in the last couple of months they don't have the custom/outsized dimensional weight facility for sending stuff like they do for receiving it. I was told I'd need to get a quote from Nightline.

FlushPoker.ie · 15-07-2014 9:45am

Anyone have promo codes to sign up for Parcel Motel?

nightster1 · 15-07-2014 10:12am

Word of warning:-

I've used PM for some time now without any issues. Recently, I ordered an item from UK and gave the company my PMID as my address and happily rec'd the item a few days later in a PM locker.

I then got a further PM notification and went to the PM locker to find an envelope with the receipt and delivery confirmation from the company that sent the item.

It seems that they sent a follow on letter resulting in 2 x €3.50 charges!!

dorito92 · 15-07-2014 3:14pm

hi i tried to top up my account, on the parcel motel sit it says i've not been charged but in my email it says ive paid parcel motel €10.50, when will i know if the payment has gone through?

NATLOR · 15-07-2014 4:06pm

nightster1 wrote: »

Word of warning:-

I've used PM for some time now without any issues. Recently, I ordered an item from UK and gave the company my PMID as my address and happily rec'd the item a few days later in a PM locker.

I then got a further PM notification and went to the PM locker to find an envelope with the receipt and delivery confirmation from the company that sent the item.

It seems that they sent a follow on letter resulting in 2 x €3.50 charges!!

PM had said (a while back) they would refund for any spam/leaflets received once you let them know. Always worth checking the photo on their website before collecting specially if you arent expecting anything

Also a good idea to include a note to a seller asking them not to send any further lituature to the PM address

odckdo · 16-07-2014 9:35am

NATLOR wrote: »

PM had said (a while back) they would refund for any spam/leaflets received once you let them know. Always worth checking the photo on their website before collecting specially if you arent expecting anything

Also a good idea to include a note to a seller asking them not to send any further lituature to the PM address

Parcel Motel told me spam/leaflets wouldn't be forwarded on but letters would be.

I opened a Tesco Direct account for the first time recently and I was wondering about a clubcard statement for example.

NATLOR · 16-07-2014 1:16pm

odckdo wrote: »

Parcel Motel told me spam/leaflets wouldn't be forwarded on but letters would be.

I opened a Tesco Direct account for the first time recently and I was wondering about a clubcard statement for example.

Sign in to your account and under 'my details' click on marketing contact preferences make sure the three boxes are ticked, that should stop them sending you anything

odckdo · 16-07-2014 1:22pm

NATLOR wrote: »

Sign in to your account and under 'my details' click on marketing contact preferences make sure the three boxes are ticked, that should stop them sending you anything

Yes for the time being I did that already.

PM managed to lose my first order ever (mobile phone) from Tesco Direct. Once I get the cheque from PM I am going to close the Tesco a/c and just create a new one as needs be.

cat_dog · 16-07-2014 2:02pm

Is the Parcel Motel @ Spar Grand Canal Dock open 24 hours?

MrVestek · 16-07-2014 4:58pm

cat_dog wrote: »

Is the Parcel Motel @ Spar Grand Canal Dock open 24 hours?

They're all open 24 hours.

cat_dog · 16-07-2014 5:20pm

MrVestek wrote: »

They're all open 24 hours.

Thanks! I just wanted to make sure bc it says on the website
"Most Parcel Motels are in a location that has 24-hour access"

Flippyfloppy · 17-07-2014 4:41pm

Ordered from H&M UK, however they won't send my parcel as PM is a forwarding address. Gutted because I really wanted the order (much needed maternity clothes!) Anyone ever get around this?

waylander2002 · 17-07-2014 5:11pm

strange i never encounted that, you could try deliver me instead, its 22 euros for up to 25 kgs, but that would be all ordered total weights equaling 25 kgs, their address is www.deliverme.ie

Unit 13 Block A

Flurrybridge Business Park,

Lower Foughill Road,

Newry,

BT35 8SQ

Flippyfloppy · 17-07-2014 5:11pm

waylander2002 wrote: »

strange i never encounted that, you could try deliver me instead, its 22 euros for up to 25 kgs, but that would be all ordered total weights equaling 25 kgs, their address is www.deliverme.ie

Unit 13 Block A

Flurrybridge Business Park,

Lower Foughill Road,

Newry,

BT35 8SQ

Thank you I might just try that

firestarter51 · 17-07-2014 5:12pm

Flippyfloppy wrote: »

Ordered from H&M UK, however they won't send my parcel as PM is a forwarding address. Gutted because I really wanted the order (much needed maternity clothes!) Anyone ever get around this?

Try using your parcel motel number as the company name and their address as normal

Flippyfloppy · 17-07-2014 5:28pm

firestarter51 wrote: »

Try using your parcel motel number as the company name and their address as normal

Tried that just now, will update when I know whether it works. Takes them a while to get back to you, I placed an order initially in June and they only got back this week to say they wouldn't be sending it.

AlanS181824 · 17-07-2014 7:03pm

Flippyfloppy wrote: »

Ordered from H&M UK, however they won't send my parcel as PM is a forwarding address. Gutted because I really wanted the order (much needed maternity clothes!) Anyone ever get around this?

I placed an order with Tesco Direct last year and they wouldn't accept the PMID part as valid so I just put my address like this;

First Name: Alan S*** PMID

Last Name OneTwoThreeFourFive etc.

If that doesn't fit try putting some of your PMID in the first name part too.

As long as it has your name, PMID and Nightline's address it will more than likely get here.

daveohdave · 17-07-2014 7:40pm

PM has two postcodes, because they're on a corner. Try the other one. You should be able to find it by searching this thread.

AlanS181824 · 17-07-2014 8:17pm

daveohdave wrote: »

PM has two postcodes, because they're on a corner. Try the other one. You should be able to find it by searching this thread.

I'll save ye some time.

BT364PE and BT364PX

Memorised them off :pac:

The Pontiac · 18-07-2014 1:59pm

Hi,

What time would I need to send a parcel today if I want the customer to receive it on Monday?

The size of the box is 12" x 9" x 9", I assume this would fit in the medium size locker?

First time actually sending a parcel via Parcel Motel.

Cheers..

The Pontiac · 18-07-2014 2:53pm

Got an email back from Parcel Motel and they said 6pm to be safe.

A lot cheaper than An Post!

Usually use DPD, but depending on the size, this will suit me for certain deliveries.

daveohdave · 18-07-2014 3:06pm

They are great for sending. I sent a mobile phone via them recently, because I knew An Post would bitch about the battery; which is a ridiculous policy created because of a single event.

And I had another quite heavy parcel that was worth €30 to me, and postage was nearly the same so it wasn't worth my while. Parcel Motel was half the price. Half!

I'm still pissed at them about the price rise though. They never did reply to my email. I'm going to give out to them about it now.

The Pontiac · 18-07-2014 3:53pm

Well that parcel didn't fit in the medium size locker, so had to use the largest one.

I assume I can claim the VAT back? There's nothing on my account account re. VAT, invoices etc.

daveohdave · 18-07-2014 4:10pm

If you email them, they'll send a VAT invoice. I do it once or twice a year.

waylander2002 · 18-07-2014 4:17pm

i sent this parcel last month
carlow to sligo 3 days

Time Location Status
11/06/2014 16:37:37 Sligo Delivered
11/06/2014 07:17:51 Sligo On Van
11/06/2014 03:12:38 Sligo Inbound
10/06/2014 22:39:57 Dublin Hub In
10/06/2014 17:46:26 PARCEL MOTEL DUBLIN PM Received
10/06/2014 16:55:57 PARCEL MOTEL DUBLIN In Depot
10/06/2014 01:59:05 PM Cust Sent
09/06/2014 22:16:40 PM Cust Stored

Parcel Motel Thread (post all related questions here)

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