Ripplecom Offaly

Coverage is very hit and miss, never much good to be honest but as I have no other way of getting broadband I have to keep it. Their customer service is shocking. I have been waiting 3 weeks for an engineer and he was due yesterday for an AM call. My husband rang them at 11.15 am to say he could only be here til 12 and then no one would be here until 2pm, they said they would get engineer to call us. No word from him and no call out so now we have to wait until Tuesday to call them again!! Absolute joke!! They know most people are with them because they have no alternative so they don't care!!

Perfect 8gb broadband from their Tara mast in Meath for past year. 6/7gb average in the evenings.

I'm based in Kildare (I know you asked about Offaly) and I have found them good to be honest, I had some issues a while ago and they sorted them out quickly. My speeds are a bit lower than the others here but still ok (3-4 Mb) in the evenings and (4-5)during the day.

I'm in Kildare and Ripplecom are absolutely terrible, avoid them like the plague. 8Mb download during the day when I don't need it, but only 0.5Mb in the evenings. So no Netflix, no stream, no Xbox live. Completely rubbish. They have being promising me that they will fix the mast, but they have done nothing. It's like this for over 6 months. They charge €45 for a measly 8megs with a paltry 70GB allowance. This is 2014, not 2004. I used to get 10Megs and no cap, that was when I used to get maybe 3Megs at night. They are a company that are going downhill fast. I wouldn't recommend them to my worst enemy.
Thankfully Eircom are coming to a lot of rural areas in Kildare and Offaly and I can finally get rid of this excuse for a broadband company, this pack of amateurs.
The last time they came out to have a look at my antenna on the roof the guy replaced it and didn't even check to see if it was pointed in the right direction, he just said "ah, it'll be grand". And it wasn't. And it isn't. I was told on at least ten occasions that they would fix it, but they have done nothing. Ripplecom, what a waste of space!
I have sent them so many emails to try and get it fixed and they ignore most of them. If you want to bang your head against the wall, then go ahead and sign up with Ripplecom, they will break your heart.
The annoying thing is, the odd time it works brilliantly, the potential is there, and I think, finally, they did fix it, but then two days later it's back to worse than useless.
My friend got it in and it worked perfect for two months and he was delighted with it, but then suddenly, one day, it just stopped working and they could never get it to work again after that. So they had to take it out. He was so annoyed. I mean, how could it work great for months and then just suddenly stop? And they couldn't fix that. Amateurs.

Ripplecom service in Kildare is dreadful. I have recently moved to premier and while not great is better than the absolutely rubbish service from ripplecom. Stay away from ripplecom.

My Premier speeds are generally in the 3-4Mbps range, rarely if ever reaching the 7 I'm contracted for. Pings vary but are generally acceptable. My main gripe with Premier is their upload speeds which on occasion are non-existent so even for email sync the handshake can take time. However, on the positive side, for the past 3 weeks or so, the service has been consistent with little evidence of that infuriating Ripplecom habit of dropping the service completely at various times during the day or more usually leaving you with next to nothing for weeks on end.
Neither Ripplecom nor Premier update their websites with service status which is poor practice in the IT sector. I did get a response to a weekend email from Premier but it still did take them time to sort the Grange / Dummurray issue.