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NDLS - National Driver Licence Service centres (Qs, waiting times, etc)

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    #62
    finix
    Banned (with Prison Access) Posts: 325 ✭✭finix


    great thanks


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    #63
    biko
    Registered Users Posts: 81,223 ✭✭✭✭biko


    It's not very clear on their site
    http://www.ndls.ie/en/about-us/where-are-the-new-ndls-centres.html

    I see they have apps now :D


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    #64
    copperhead
    Registered Users Posts: 305 ✭✭copperhead


    update on the licence situation
    rang them today and its still being processed
    bear in mind i applied on the first day they opened
    replacing one broken system with another
    im so bloody frustrated :mad:


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    #65
    CianRyan
    Registered Users Posts: 14,721 ✭✭✭✭CianRyan


    My 2-3 week wait ended up only being about a week and a half. Not the worst but I still don't understand what would be so hard about making them in the centre.


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    #66
    Truckermal
    Registered Users Posts: 6,048 ✭✭✭Truckermal


    copperhead wrote: »
    update on the licence situation
    rang them today and its still being processed
    bear in mind i applied on the first day they opened
    replacing one broken system with another
    im so bloody frustrated :mad:

    I arrived in Cork this morning at 9.15 and left at 12.30, the que was unreal but I had to sit it out. Anyway I had a lot of bother trying to add categories to my licence whic I was entitled to but even after I phoned the RSA to confirm it they still wouldn't believe me.

    Anyway after that yer one's computer fcuked up so it lengthened the whole process.

    BTW you can make an appointment but you must visit the centre to do so..


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    #67
    [Deleted User]
    Posts: 16,720 ✭✭✭✭ [Deleted User]


    Went with my wife on Saturday to get her permit. In the door at 09:09, got no. 42 in the queue (was on 26). Left the place at 10:27.


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    #68
    alentejo
    Registered Users Posts: 891 ✭✭✭alentejo


    I went to the City West office last Tuesday at 9 and was on my way at 9.10. Told that licence would be issued next week.


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    #69
    talboy73
    Registered Users Posts: 4 ✭talboy73


    Been waiting three weeks now for them to issue licence. Phoned their 'helpline' to be told they have 'major delays' in their mail room. What a f*** up!
    Need to hire a car in the UK soon, can't see they'll want to accept the receipt from the centre.


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    #70
    JohnBoy26
    Registered Users Posts: 8,532 ✭✭✭JohnBoy26


    Imo people need to take a stand on some of the rsa's policies. While they do some good Imo they have to much power on their hands.

    Some of their policies are Il thought out and far removed from road safety. Things such as this NDLS malarkey is only making things more difficult for people rather than making things better or safer.


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    #71
    redout
    Registered Users Posts: 11,435 ✭✭✭✭redout


    Anyone know if Citywest has smaller footfall or whatever?

    Went to Santry today and was a joke.

    Got there at 3pm and was told no more tickets today even though open until 5pm.


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    #72
    CianRyan
    Registered Users Posts: 14,721 ✭✭✭✭CianRyan


    Citywest was alright when I was there, loads of people had taken tickets and fecked off, meaning there was about 1/3 the amount of people stated ages of you.


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    #73
    abrushka
    Registered Users Posts: 16 ✭abrushka


    I applied to the Leopardstown centre on November 10th for a replacement license. I arrived to my home address in Wexford today and low and behold my license had arrived!! The letter is dated November 14th which suggests they processed it within 5 days?!

    I find this all very strange as I was told it would take 4 weeks when in the centre and when I rang the helpline on Wednesday (November 20th) they told me that my application was still being processed.

    I am obviously delighted it has been processed this quickly but it doesn't reflect well on the call centres ability to track the progress of an application. Also very strange that I have received mine before people who applied on the first day the centers opened. There is a complete lack of consistency in the amount of time it is taking to process applications.


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    #74
    copacetic
    Subscribers Posts: 16,568 ✭✭✭✭copacetic


    abrushka wrote: »
    I applied to the Leopardstown centre on November 10th for a replacement license. I arrived to my home address in Wexford today and low and behold my license had arrived!! The letter is dated November 14th which suggests they processed it within 5 days?!

    I find this all very strange as I was told it would take 4 weeks when in the centre and when I rang the helpline on Wednesday (November 20th) they told me that my application was still being processed.

    I am obviously delighted it has been processed this quickly but it doesn't reflect well on the call centres ability to track the progress of an application. Also very strange that I have received mine before people who applied on the first day the centers opened. There is a complete lack of consistency in the amount of time it is taking to process applications.

    I was in same centre a week before you and still waiting. They appear to not have a clue what they are doing really.


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    #75
    Indestructable
    Registered Users Posts: 1,373 ✭✭✭Indestructable


    copacetic wrote: »
    I was in same centre a week before you and still waiting. They appear to not have a clue what they are doing really.

    Me too :rolleyes:


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    #76
    demanufactured
    Closed Accounts Posts: 5,756 ✭✭✭demanufactured


    copacetic wrote: »
    I was in same centre a week before you and still waiting. They appear to not have a clue what they are doing really.

    They know what they are doing , the real problem is that the RSA wanted this system pushed out as quick as possible, The system give problems from time to time , theres not much the staff in the centers can do.


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    #77
    thisisadamh
    Registered Users Posts: 629 ✭✭✭thisisadamh


    copacetic wrote: »
    I was in same centre a week before you and still waiting. They appear to not have a clue what they are doing really.

    Same here, been 3 weeks now, still waiting...


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    #78
    Sugar Free
    Registered Users Posts: 1,639 ✭✭✭Sugar Free


    Just to give a slightly different perspective but I applied for my license on the last day of the old system and received it 3.5 weeks later. Applied in the Ballymun centre.

    Seems very random as to how long it takes people to receive it.


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    #79
    bigboss1986
    Registered Users Posts: 805 ✭✭✭bigboss1986


    Does anyone know what is the waiting time for new licence in Galway?


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    #80
    thisisadamh
    Registered Users Posts: 629 ✭✭✭thisisadamh


    One month since applying, still waiting for my license... Might call them Monday to see what the story is.


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    #81
    Indestructable
    Registered Users Posts: 1,373 ✭✭✭Indestructable


    thisisadamh wrote: »
    One month since applying, still waiting for my license... Might call them Monday to see what the story is.

    Was that in Leopardstown? I am waiting almost 4 weeks too, so you're not alone there. Luckily I am in no rush.


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    #82
    thisisadamh
    Registered Users Posts: 629 ✭✭✭thisisadamh


    Indestructable wrote: »
    Was that in Leopardstown? I am waiting almost 4 weeks too, so you're not alone there. Luckily I am in no rush.
    Yup Leopardstown. I'm in no rush either, but I want to have it at the same time.


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    #83
    redout
    Registered Users Posts: 11,435 ✭✭✭✭redout


    I went to Citywest last saturday and was told 2 weeks.

    Not holding my breath.


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    #84
    Walshey96
    Registered Users Posts: 215 ✭✭Walshey96


    Anyone know what you need with you when your applying for your learners permit? I'll be applying for my permit next week and I haven't a clue what I need. Cheers.


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    #85
    CianRyan
    Registered Users Posts: 14,721 ✭✭✭✭CianRyan


    redout wrote: »
    I went to Citywest last saturday and was told 2 weeks.

    Not holding my breath.

    They told me 3 and I had it in 1.5, not too bad.


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    #86
    mad m
    Registered Users Posts: 9,002 ✭✭✭mad m


    Wife went up on the midterm gone. Had all documents,paid in full. A week later she gets a letter saying that her PPSN number wasn't included. Had to send it in again and that was eon's ago now....bloody joke.

    The examiner forgot to photocopy the PPSN number and the way the letter was worded you would think it was my wife's fault.

    Still no license!


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    #87
    D Trent
    Closed Accounts Posts: 2,341 ✭✭✭D Trent


    Walshey96 wrote: »
    Anyone know what you need with you when your applying for your learners permit? I'll be applying for my permit next week and I haven't a clue what I need. Cheers.

    walshey96 here ya go http://www.ndls.ie/en/learner-permit/how-to-apply.html Shame I can't click on the link for you huh ?


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    #88
    D Trent
    Closed Accounts Posts: 2,341 ✭✭✭D Trent


    thisisadamh wrote: »
    One month since applying, still waiting for my license... Might call them Monday to see what the story is.

    DON'T call them i did that one day and the bastards took €5 of credit off me for 5mins onto them no exaggeration. and i was left listening to that ****ing annoying music for most of the 5mins. email them


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    #89
    Walshey96
    Registered Users Posts: 215 ✭✭Walshey96


    D Trent wrote: »
    walshey96 here ya go http://www.ndls.ie/en/learner-permit/how-to-apply.html Shame I can't click on the link for you huh ?

    Cheers :)


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    #90
    UDP
    Closed Accounts Posts: 1,188 ✭✭✭UDP


    Hi,

    Does anyone know if the photos being captured in NDLS centres are taken in private (in a separate room or in a private booth etc) or in the open floor?

    Thanks.


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    #91
    galwaytt
    Registered Users Posts: 12,761 ✭✭✭✭galwaytt


    UDP wrote: »
    Hi,

    Does anyone know if the photos being captured in NDLS centres are taken in private (in a separate room or in a private booth etc) or in the open floor?

    Thanks.

    At the booth you apply at (seated, curtain drawn). Each desk has its own camera.

    Curious, why?

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