Which Provider? What Type Of Broadband? Broadband In My Area? !!POST HERE ONLY!!

gibgodsman · 08-07-2020 1:14pm

mazzy maz wrote: »

Good to know, thanks.

I don't really need the fastest broadband available, just enough to watch netflix every now and then. Price is more important to me than speed at the moment and magnet is the cheapest by far in my area.

Maybe contact digiweb and see whats the cheapest they offer, they are great and usually quite cheap. They can be talked down in price too which is great, tell them what Magnet offer and see what they will

dirtydancing · 08-07-2020 1:18pm

Any suggestions for someone who's moving in to a new place in Dublin 1 and can't seem to be getting Fibre? Maximum providers are offering is up to 17Mb which is less than ideal

cnocbui · 08-07-2020 2:39pm

dirtydancing wrote: »

Any suggestions for someone who's moving in to a new place in Dublin 1 and can't seem to be getting Fibre? Maximum providers are offering is up to 17Mb which is less than ideal

I believe true Fibre to the Home is fairly rare and mostly applicable to the rural fibre scheme. Fibre to the cabinet is also referred to as fibre but it's really still copper to the home. All providers are limited to the same infrastructure so can only really compete on price and service, not max speed.

dirtydancing · 08-07-2020 2:51pm

cnocbui wrote: »

I believe true Fibre to the Home is fairly rare and mostly applicable to the rural fibre scheme. Fibre to the cabinet is also referred to as fibre but it's really still copper to the home. All providers are limited to the same infrastructure so can only really compete on price and service, not max speed.

Gotcha! What about the fact that only this building on this entire street does not get good speeds (read 100Mb) from providers, is that something that I as a tenant can do anything about?

Edit:
I'm surprised that a building in this area can only get 17Mb

cnocbui · 08-07-2020 3:21pm

Try the Eircode with Virgin: https://www.virginmedia.ie/

dirtydancing · 08-07-2020 3:24pm

cnocbui wrote: »

Try the Eircode with Virgin: https://www.virginmedia.ie/

Yeah, it gets TV and Digital+HD, but nothing else. Funny thing is I'm checking neighbor buildings and they all get full speeds. I thought FTTC would benefit everyone around the cabinets, unless there's something I'm missing here and the connection between the cabinets and this specific building has been neglected for so long that it's just beyond repair.

cnocbui · 08-07-2020 4:36pm

I tried an Eircode in that area and it said:

Woohoo! you can get all our services. Carry on!

If it's an apartment, it might be limited by the building.

NanaBob22 · 13-07-2020 2:36pm

Can anyone help with a few questions about eir and my broadband?..
I'm currently paying almost 60 euro a month on a rolling contract for what they describe on my bill as "eir fibre" and "eir Talk Pay as you Use". I have a 15mbps download speed and about 3mbps upload speed. I still have the same f2000 modem I got back in 2016. Am I actually getting what I'm paying for??
Spent 3 hours over the past 2 days trying to contact them by phone and nothing.
I live about 1km from the nearest cabinet if that makes any difference. Surely I could get that kind of speed cheaper elsewhere?

Any suggestions or comments greatly appreciated. Sorry I forgot to say that at first, but I can still hear the 'On-Hold' music from Customer Services in my poor wrecked head!

cnocbui · 13-07-2020 3:29pm

NanaBob22 wrote: »

Can anyone help with a few questions about eir and my broadband?..
I'm currently paying almost 60 euro a month on a rolling contract for what they describe on my bill as "eir fibre" and "eir Talk Pay as you Use". I have a 15mbps download speed and about 3mbps upload speed. I still have the same f2000 modem I got back in 2016. Am I actually getting what I'm paying for??
Spent 3 hours over the past 2 days trying to contact them by phone and nothing.
I live about 1km from the nearest cabinet if that makes any difference. Surely I could get that kind of speed cheaper elsewhere?

Any suggestions or comments greatly appreciated. Sorry I forgot to say that at first, but I can still hear the 'On-Hold' music from Customer Services in my poor wrecked head!

No idea as I couldn't say what the 'eir Talk Pay as you Use' bit is worth to you and it complicates the issue.

If it was just broadband, then the Eir price is terrible, you would get that speed from Sky for €35 a month: https://www.sky.com/ireland/broadband-talk?irct=roi-shophome-pod6-broadband

NanaBob22 · 13-07-2020 3:45pm

Don't even have a phone!... haven't since day one. I only use Broadband and nothing else. It's only lately, since the whole "Lock-down" thing, that I've paid any attention to internet speed etc. Now that I'm thinking about newer devices and services I've been wondering more and more.
Many thanks for replying...first time on here.

Spoon1236 · 13-07-2020 4:42pm

NanaBob22, I'm in the same boat as you. With Eir at the moment, out of contract and looking elsewhere, as Eir is expensive. If you want to stay with eir, change your router to something else. I did and my speeds doubled and my wireless no longer drops out like it did with the F2000 router, it's junk. Do a bit of googling to make sure you get the right router, it's worth doing if you're staying with eir.

errlloyd · 13-07-2020 4:50pm

dirtydancing wrote: »

Yeah, it gets TV and Digital+HD, but nothing else. Funny thing is I'm checking neighbor buildings and they all get full speeds. I thought FTTC would benefit everyone around the cabinets, unless there's something I'm missing here and the connection between the cabinets and this specific building has been neglected for so long that it's just beyond repair.

Sometimes apartment developers or management companies go exclusive with one provider. I know Smithfield Market (a reasonably upscale development in D7) only had Digiweb Midband until relatively recently....

NanaBob22 · 13-07-2020 10:31pm

Spoon1236 wrote: »

NanaBob22, I'm in the same boat as you. With Eir at the moment, out of contract and looking elsewhere, as Eir is expensive. If you want to stay with eir, change your router to something else. I did and my speeds doubled and my wireless no longer drops out like it did with the F2000 router, it's junk. Do a bit of googling to make sure you get the right router, it's worth doing if you're staying with eir.

Thanks for the suggestion, I'll bear it in mind. Not so sure I'll be staying with Eir though..enough is enough sometimes! Nobody should have to jump through so many hoops to get something as basic as a decent internet connection, not in 2020.

Thanks again for taking the time to reply.

mazzy maz · 14-07-2020 2:44pm

Have contracted with both Eir and Magnet the past 2 months.

Have cancelled with Eir and am probably going to cancel with Magnet.

They both sold me "fibre" broadband, but I've now had two Magnet engineers visit the house and tell me that there is no fibre broadband in my area.

Both Magnet engineers have told me the fastest speed I can get on the line that Eir previously installed is 4mb download speed.

Unbelieveable. The entire comms industry is a f*cking sh*tshow.

I will say that Magnet's service has been excellent, the initial lie notwithstanding. Eir on the other hand is the worst company I've ever dealt with.

joe123 · 14-07-2020 4:38pm

mazzy maz wrote: »

Have contracted with both Eir and Magnet the past 2 months.

Have cancelled with Eir and am probably going to cancel with Magnet.

They both sold me "fibre" broadband, but I've now had two Magnet engineers visit the house and tell me that there is no fibre broadband in my area.

Both Magnet engineers have told me the fastest speed I can get on the line that Eir previously installed is 4mb download speed.

Unbelieveable. The entire comms industry is a f*cking sh*tshow.

I will say that Magnet's service has been excellent, the initial lie notwithstanding. Eir on the other hand is the worst company I've ever dealt with.

Did you check your eircode on the nbi.ie website?

mazzy maz · 14-07-2020 8:35pm

joe123 wrote: »

Did you check your eircode on the nbi.ie website?

I hadn't, no.

Just checked now and it tells me we're "Your premises is not in the Intervention Area, as other service providers operate there."

Of the existing network, it says "Internet service providers have indicated they offer speeds of 30mbps or greater in your locality."

We were with Virginmedia before and they piped in their broadband through a coaxial cable, which resulted in a satisfactory service. Eir and Magnet are piping in their broadband through the phone line.

Think we'll go back to virginmedia.

wilser · 14-07-2020 11:53pm

Hi
Does anyone have any experience/feedback with pure telecom?
They currently have an offer of €25 a month for 12 months and then €45 a month after.
Am with Eir at the moment, which has been grand for the last few years but it recently went up to €60 a month from around €35.
Thanks for reading

NanaBob22 · 15-07-2020 11:57am

mazzy maz wrote: »

I hadn't, no.

Just checked now and it tells me we're "Your premises is not in the Intervention Area, as other service providers operate there."

Of the existing network, it says "Internet service providers have indicated they offer speeds of 30mbps or greater in your locality."

We were with Virginmedia before and they piped in their broadband through a coaxial cable, which resulted in a satisfactory service. Eir and Magnet are piping in their broadband through the phone line.

Think we'll go back to virginmedia.

After I read this I went and checked it myself...very same results! The more I have looked into all this the more confused I seem to get. It seems all these "High-Speed Broadband" speeds are zipping around my area without me!!
I would be happy enough with the minimum 30mbps speed at a decent price, as it is I'm paying E60 for less than half that.
Good Luck in your search!

joe123 · 15-07-2020 4:32pm

mazzy maz wrote: »

I hadn't, no.

Just checked now and it tells me we're "Your premises is not in the Intervention Area, as other service providers operate there."

Of the existing network, it says "Internet service providers have indicated they offer speeds of 30mbps or greater in your locality."

We were with Virginmedia before and they piped in their broadband through a coaxial cable, which resulted in a satisfactory service. Eir and Magnet are piping in their broadband through the phone line.

Think we'll go back to virginmedia.

Yeah if you can get Virgin then that will rule you out of the NBI even if FTTH isnt available through OpenEir/ Siro as far as Im aware.

Vikings · 17-07-2020 4:06pm

Looking at buying a house in a rural area, finding it hard to establish what broadband is available. Spoke to a local nearby who said Imagine but they said their site is full and would be put on a waiting list.

On the eir rollout site the yellow line stops 1.1km away from this particular house - on the same road.

NBI website says the house is in an intervention area.

Anyone have any idea what sort of timeline that would involve?

Location is about 5km from Summerhill in Meath.

Yellow Dog · 21-07-2020 9:58am

wilser wrote: »

Hi
Does anyone have any experience/feedback with pure telecom?
They currently have an offer of €25 a month for 12 months and then €45 a month after.
Am with Eir at the moment, which has been grand for the last few years but it recently went up to €60 a month from around €35.
Thanks for reading

I am also interested in this offer.

Any advice?

cnocbui · 21-07-2020 10:12am

Vikings wrote: »

Looking at buying a house in a rural area, finding it hard to establish what broadband is available. Spoke to a local nearby who said Imagine but they said their site is full and would be put on a waiting list.

On the eir rollout site the yellow line stops 1.1km away from this particular house - on the same road.

NBI website says the house is in an intervention area.

Anyone have any idea what sort of timeline that would involve?

Location is about 5km from Summerhill in Meath.

You could try the Airwire availability checker and see if it has any better news: https://www.airwire.ie/index.php/avail

Shanotheslayer · 23-07-2020 9:52am

Yellow Dog wrote: »

I am also interested in this offer.

Any advice?

Pure and Eir work off the same Network.

wilser · 23-07-2020 6:33pm

Shanotheslayer wrote: »

Pure and Eir work off the same Network.

Happy enough with the Eir service, so Pure should be the same?

Vikings · 23-07-2020 9:10pm

cnocbui wrote: »

You could try the Airwire availability checker and see if it has any better news: https://www.airwire.ie/index.php/avail

Tried that also, no joy. Eir have offered 12mb VDSL.

Eir & Vodafone can provide mobile broadband - of which I've no experience.

Would either be able to keep up with Netflix & YouTube being streamed simultaneously across 2/3 devices?

Atomic Pineapple · 24-07-2020 11:45am

Vikings wrote: »

Tried that also, no joy. Eir have offered 12mb VDSL.

Eir & Vodafone can provide mobile broadband - of which I've no experience.

Would either be able to keep up with Netflix & YouTube being streamed simultaneously across 2/3 devices?

Entirely depends on how good of an area you are in for the mobile connection. Some people get excellent speeds on mobile that would be decent enough for multiple devices. I get about 15mb/s on a mobile router and while it is handles Netflix/Youtube on one device quite well, if I add another it becomes a waste of time. Only real way to find out is to buy a SIM card and test it yourself.

Shanotheslayer · 25-07-2020 9:02pm

wilser wrote: »

Happy enough with the Eir service, so Pure should be the same?

100%. You'll have the same speed etc. The only difference is the customer service and billing aspects etc.

However from the Network side of things both Eir and Pure rent the same lines so the speeds will be the same. I don't believe Pure use Virgin /Siro also.

cnocbui · 26-07-2020 11:26am

Shanotheslayer wrote: »

100%. You'll have the same speed etc. The only difference is the customer service and billing aspects etc.

However from the Network side of things both Eir and Pure rent the same lines so the speeds will be the same. I don't believe Pure use Virgin /Siro also.

Do they have the same contention?

forumdedum · 28-07-2020 7:16am

I am with Eir. Download 14Mbps, upload 0.8Mbps

Eir's customer service is simply diabolical and I am moving my business elsewhere.

Virgin not available in my area.

From my research I believe I can get part fibre in my area. I see Vodafone/Eir are 100MB (not sure what that means) and Sky is 75. Is that a huge difference? I already have Sky TV.

Advice welcome. My landline is connected to Eir and Broadband at the moment. I hardly use that phone but it's set up with my house alarm.

Happy to get new house alarm mobile/watch system too. Need to research best provider for that too.

limnam · 28-07-2020 9:26am

forumdedum wrote: »

I am with Eir. Download 14Mbps, upload 0.8Mbps

Eir's customer service is simply diabolical and I am moving my business elsewhere.

Virgin not available in my area.

From my research I believe I can get part fibre in my area. I see Vodafone/Eir are 100MB (not sure what that means) and Sky is 75. Is that a huge difference? I already have Sky TV.

Advice welcome. My landline is connected to Eir and Broadband at the moment. I hardly use that phone but it's set up with my house alarm.

Happy to get new house alarm mobile/watch system too. Need to research best provider for that too.

Might be a limitation on your distance to the exchange.

How far away from it are you ?

forumdedum · 28-07-2020 7:22pm

limnam wrote: »

Might be a limitation on your distance to the exchange.

How far away from it are you ?

How would I check this please?

Digiweb · 29-07-2020 7:28am

forumdedum wrote: »

How would I check this please?

Send us a PM if you'd like with the CLI (Telephone number) and we can run a Prequal on the line to see max attanable speed and distance from the cabinet

Ferris_Bueller · 30-07-2020 9:11am

Hi guys, moving up to Dublin 12 in two weeks and need to decide what broadband provider to go with (along with TV). From reading the thread it feels like no provider offers the perfect service :pac:

All providers seem to be available in the area (vodafone 70mb, eir 80mb, can't seem to find exact speeds with Sky or Virgin). A number of friends have had issues with Virgin in the past, my parents are with vodafone which is the one I have been using for the last few years and haven't had any major problems although it is a bit laggy at times (I think it is just the location of the house mainly).

Anyone here recommend any of the above in particular before I make a decision?

Shanotheslayer · 31-07-2020 6:11pm

cnocbui wrote: »

Do they have the same contention?

Do who have the same contention?

Shanotheslayer · 31-07-2020 6:12pm

Ferris_Bueller wrote: »

Hi guys, moving up to Dublin 12 in two weeks and need to decide what broadband provider to go with (along with TV). From reading the thread it feels like no provider offers the perfect service :pac:

All providers seem to be available in the area (vodafone 70mb, eir 80mb, can't seem to find exact speeds with Sky or Virgin). A number of friends have had issues with Virgin in the past, my parents are with vodafone which is the one I have been using for the last few years and haven't had any major problems although it is a bit laggy at times (I think it is just the location of the house mainly).

Anyone here recommend any of the above in particular before I make a decision?

Depends on what you're looking for?

Check out bonkers.ie or switcher and compare

Debs91 · 01-08-2020 6:15pm

Hi,

I’m looking to get wireless broadband in North Kerry (Brosna) area, mostly used for browsing/streaming.

Currently getting 10mps download with Kernet.

Any advice would be appreciated.

Deborah

cnocbui · 02-08-2020 10:34am

Debs91 wrote: »

Hi,

I’m looking to get wireless broadband in North Kerry (Brosna) area, mostly used for browsing/streaming.

Currently getting 10mps download with Kernet.

Any advice would be appreciated.

Deborah

There seems to be some fibre to the home (FTTH) available on some roads in that area. It might be worth checking if you are lucky enough to have it available: https://www.airwire.ie/index.php/avail

If so, you would be able to get up to 1000 Mbps.

kooga · 05-08-2020 8:31am

Quick question or advice please

Currently eir residential bb customers on FTTC - the cabinet is less than 100m from the house.

We have being trying to get FTTH and are having no luck. My wife would like to get a business line in as she is currently working from home. I spoke to eir business yesterday and they could run another line from the cabinet to the house to meet her needs.

I was told the following that as an eir business customer the business line would have priority in the cabinet, there would be no sharing of capacity.

On another note a few weeks ago I spoke to an open eir technician while he was working on the cabinet and the speed capacity here is 130GB.

Is any of the above true or is it just a sales pitch? Plus if they are going to run another copper wire to the house for a business account - could they just as easily run fibre.

Any advice would be great.

thank you

cnocbui · 05-08-2020 10:25am

You won't get FTTH as you are too close to a cabinet and would get good speeds over copper. Fibre may go to cabinets, but AFAIK, it never leaves.

Call Me Jimmy · 05-08-2020 5:58pm

Hey guys. We've had problems with dropping connection for months on eir fibre broadband. Engineers came out none have had many ideas. We've tried everything. We want to move but I'm wondering if we switch to another provider they won't have engineers that will be able to diagnose and resolve our line issues? Do eir manage all the infrastructure and we'll end up being in the same situation?

Thanks

Roycropper63 · 06-08-2020 3:33pm

Just made a post on the tipperary thread. Just wondering if anyone can tell me how the eir service is in clonmel do tipp. Thinking of leaving virgin as they want 95 euro for tv on 2 sets and bb.
Eir have a deal at minute and sky also.

Hurrache · 10-08-2020 4:05pm

What's the process in switching from copper pair to fibre to the home? The techs will obviously connect the house to the but will I need a new router, for example I currently have the Sky Q hub, does that need to be replaced?

Ferris_Bueller · 17-08-2020 3:31pm

Is there any provider that isn't complete sh***? Ordered with Vodafone two weeks ago, they have given me two "appointments" for an engineer to come out and install and the engineers were no shows both days, contacted KN group myself then who do their installations and they told me they have no record of anything under my name or address.

Virgin Media are impossible to contact. Whether it is live chat or phone, I must have tried contacting them 5 times now and have yet to even get through to anyone.

Eir have by far the most negative reviews on this thread and elsewhere so can only imagine what they are like.

Really just want to get broadband installed ASAP now and would love to go with whoever can do it quickest. Based in Dublin 12, how long does it take for most companies to come out and install?

FionnK86 · 17-08-2020 8:22pm

I'm with Sky (90 mb) and moving out, want to keep Sky in new house but I've been paying €55 and see they're offering €30 to new customers.

Has anyone ever 'haggled' with provider for better deal? Vodafone offering same up to 100 mb for €30 (anyone used vodafone?) . So I could tell Sky I'm just going to Vodafone but not sure if guy/girl over phone can cut deals?

Ah-Watch · 17-08-2020 8:26pm

Unless you need to keep the phone number would you not just call to cancel the full account and get a new install in the new house and get new customer pricing for broadband and tv

FionnK86 · 17-08-2020 8:28pm

Ah-Watch wrote: »

Unless you need to keep the phone number would you not just call to cancel the full account and get a new install in the new house and get new customer pricing for broadband and tv

Yes, I don't use the landline - I'll do that so. They told me I could keep equipment as Ive had it for 3 years. Will they give me newer box?

Ah-Watch · 17-08-2020 8:29pm

FionnK86 wrote: »

Yes, I don't use the landline - I'll do that so. They told me I could keep equipment as Ive had it for 3 years. Will they give me newer box?

Yeah definitely. I would definitely be signing up as a new customer. If you were unfortunate enough for one of the boxes to fail on you they'd charge you through the nose for a replacement one. They do require 31 days notice for cancelling but that's exactly what I'd be doing anyway.

FionnK86 · 17-08-2020 8:31pm

Ah-Watch wrote: »

Yeah definitely. I would definitely be signing up as a new customer. If you were unfortunate enough for one of the boxes to fail on you they'd charge you through the nose for a replacement one. They do require 31 days notice for cancelling but that's exactly what I'd be doing anyway.

I already cancelled but was going to tell them they could keep it running if i could go down to €30 grand so, maybe switch to vodafone in Aug 21 too id same offer applies.

Ah-Watch · 17-08-2020 8:42pm

FionnK86 wrote: »

I already cancelled but was going to tell them they could keep it running if i could go down to €30 grand so, maybe switch to vodafone in Aug 21 too id same offer applies.

I've tried several times over the years to get the price of the broadband down after the initial 12 months. They sometimes will offer either €5 or €8 off the broadband per month but its never anywhere near new customer pricing.

A55A55IN8R · 19-08-2020 1:45pm

Does anyone have any opinions of Airwire versus vodafone 1 Gigabit fibre to the home? I'm not sure which provider to go for, since vodafone upped their first year price to 50 euro a month, it's not that much cheaper than Airwire. Plus airwire actually advertise their upload speed of 200 mbps, apparently provide a decent router and also advertise a decent contention rate of 16:1.

Which Provider? What Type Of Broadband? Broadband In My Area? !!POST HERE ONLY!!

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