Few days ago popped into local shop (part of one of the larger convenience groups), spotted some nice scones and picked up a few to take into work for morning break. Asked at deli counter for few butters and couple jams and continued to counter to pay. At the till, I was asked had the lady at deli said if there was a charge of the butters and jam, she hadn't. Popped in again this morning. Picked up same but this time, lady at deli printed barcode to take to till while apologising profusely on charges (.20 each).
I'm a little peeved by it to be honest. It's a local shop, see the same faces every day, popping in for milk, bread, papers, fuel and deli. I can understand if left on counter and someone was to grab a handful but surely one piece per scone is reasonable??
Local takeaway (again part of larger chain) used to do this too for a time but have since quit thankfully. Looking for 5 or 10 cent for vinegar while at same time throwing in a load of ketchups which I didn't want.
I know it's only a few cent but here comes that great cliche

- "it's the principle of it".